Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI have recently just bought a property through Brockenhurst Estate Agents and would highly recommend. The estate agent dealing with the sale was a lady called Clare Bladen, and she couldn't do enough for me. Working full time meant finding time to view the property limited, but Clare worked around me and after a couple of viewings I decided the property was for me. I was having a difficult time with various things, and a lack of communication from my solicitors just about topped everything off. Clare was always at the end of the phone and always ready to help get in contact with either the vendor or the vendor's solicitors. Clare would keep me updated as soon as she heard anything new about the sale. Clare you are a star and I can't thank you enough for everything you did to get my in. I have only been in a few days but it already feels like home and I couldn't be happier!
Zara · 28 July 2019 · Brockenhurst Andover
★★★★★ 5/5
GoogleAs first time buyers, the housing market seemed daunting and overwhelming. However Matt, Adam and Claire were willing to hold our hands through the entire process from first viewing to completion. Not only were they kind enough to answer any queries we had about our purchase, they also guided us through selling our own property - something our own estate agents failed miserably to do.
All in all, Matt and his team have provided nothing short of excellent service and we are really looking forward to picking up the keys to our forever home tomorrow.
Joanne · 28 July 2019 · Brockenhurst Andover
★★★★★ 5/5
GoogleWe have viewed several properties through Brockenhurst and impressed with the service received. Adam is friendly, polite and professional and, even though we are not selling our home through them, Matt has been most helpful in providing advice, which has been very much appreciated.
Heather · 28 July 2019 · Brockenhurst Ludgershall
★★★★★ 5/5
GoogleImmediately, Claire and Karen put us at ease and made us feel confident about selling our home. They were both instrumental in the process and helped us sell our property within a matter of weeks. We received an offer for the full asking price and could not be happier. I would definitely recommend Brockenhurst to anyone wanting to buy or sell in the area, thank you so much, we are so glad we chose you!
Sophy · 28 July 2019 · Brockenhurst Ludgershall
★★★★★ 5/5
GoogleVery friendly and professional service from all the staff.
Peter · 21 July 2019 · Brockenhurst Overton
★★★★★ 5/5
GoogleRating only, no written review.
Rob · 9 July 2019 · Brockenhurst Whitchurch
★★★★★ 5/5
GoogleThe service that we received from Brockenhurst when selling our house was 2nd to none and I would have no hesitation in recommending them to our friends and family. The worked so hard to sell our house and I cannot praise Sarah and David enough for all their help. Thank you
Pat · 9 July 2019 · Brockenhurst Whitchurch
★★★★★ 5/5
GoogleGreat staff, kept us involved every step of the process
Lesley · 1 July 2019 · Brockenhurst Ludgershall
Agent replied · 26 July 2024
Dear Lesley, thanks for taking the time to share your thoughts. We’re delighted you’ve been happy with us!
★★★★★ 5/5
GoogleKaren Morris of brockenhurst has been excellent. She has kept me informed all the time. Highly recommend.
Jenny · 1 July 2019 · Brockenhurst Ludgershall
Agent replied · 26 July 2024
Thank you for your feedback, Jenny. Karen is aware of your kind comments and we are thrilled you are pleased with our service!
★★★★★ 4/5
GoogleVery Good Service - Kept me informed throughout the process - good knowledge of the market and local property value. Would certainly recommend to others selling or buying in the Ludgershall area.
Mike · 1 July 2019 · Brockenhurst Ludgershall
Agent replied · 26 July 2024
Hello Mike,
Thank you for taking the time to share your thoughts and we’re delighted that you’d recommend us.
★★★★★ 5/5
GoogleReally impressed with the professionalism of all the staff at Brockenhurst. They are really nice to deal with, and very responsive, we sold our house in 3 weeks. I would highly recommend them.
Natasha · 1 July 2019 · Brockenhurst Ludgershall
Agent replied · 26 July 2024
Hi Natasha,
Thank you so much for your kind words!
★★★★★ 5/5
GoogleWe recently sold our current property and exchanged yesterday with a completion date confirmed. We switched to Brockenhurst after viewing the property we have now secured. After 3 viewings the deal was done in a matter of 4 weeks. Claire and Karen were professional throughout delivering an excellent service. Highly recommended.
Scott · 1 July 2019 · Brockenhurst Ludgershall
★★★★★ 1/5
YellHigh Fees
Would recommend shopping around before signing with this agent. The lack of property management does not warrant the high fees being demanded. There are far better High Street agents who charge a fraction of the cost.
MonicaF-15 · 25 April 2019 · Brockenhurst Andover
★★★★★ 5/5
GoogleExcellent personal service! Hannah is there to help you at every step of the way!
Deirdre · 24 March 2019 · Brockenhurst Overton
Agent replied · 26 July 2024
Thank you for sharing your experience and we’re thrilled that you were pleased! Your comments have been passed to Hannah. Best regards from us all.
★★★★★ 5/5
GoogleIn contrast to the previous anonymous criticism, I'm quite happy to admit to having been a client of and supplier to Brockenhurst for many years. They have smoothly sold a house for us and found several tenants for property rented out by my …
Jenton · 14 October 2018 · Brockenhurst Whitchurch
★★★★★ 1/5
GoogleHopeless. I would avoid them with a barge pole. I had to fix a broken front door myself, it took three weeks to get other things sorted and my TV aerial still doesn't work 3 months after moving in. Latterly I have been without hot water …
Paparabbi · 4 October 2018 · Brockenhurst Andover
Agent replied · 26 July 2024
We are really sorry to hear that you’re unhappy but as you aren’t our tenant, it’s been very difficult to help directly. We do have a contact number for you and we are aware of the issue and have left many messages for you over recent weeks. Please be kind enough to respond and we will try to advise you further.
★★★★★ 1/5
GoogleExtremely unprofessional! I rented a house in Whitchurch in 2015. It was a 3 bed, 2 bath but the en-suite wasn't working properly and was unuseable. Brockenhurst Andover were extremely unco-operative and the manner in which they conducted …
JoZ · 4 October 2018 · Brockenhurst Andover
Agent replied · 26 July 2024
Dear Joz,
We are disappointed to read your comments as we truly work very hard to keep all of our tenants happy. … More
★★★★★ 1/5
GoogleRented a beautiful property through Brockenhurst in Whitchurch for 6 months. On collecting our keys, we were told the previous tenants had only moved out 12 hours earlier. No professional clean had been done, and we were to notify …
Amanda · 4 October 2018 · Brockenhurst Andover
★★★★★ 5/5
GoogleBrockenhurst have succefully looked after the rental management of my property for the last 5 years. I was always paid on time and the property was well manged with no compliants from me. …
John · 4 October 2018 · Brockenhurst Andover
Agent replied · 26 July 2024
Hi John, thank you so much for your kind words. We are absolutely thrilled that you’ve been pleased with the service from both our lettings team and sales team. Thanks and best wishes!
★★★★★ 1/5
GoogleI went to Brockenhurst estate agents in Ludgershall to fully manage my property for rental purposes. The initial meeting went well and all staff were polite and helpful, they even settled on a 8% management fee (below the 10% standard fee). …
Glenn · 4 October 2018 · Brockenhurst Andover
★★★★★ 5/5
GoogleWe have recently exchanged contracts on our new home and we look forward to moving to Andover. We dealt with Clare Bladon at the Andover branch who managed both our and our sellers expectations with calmness and professionalism through the …
Andrew · 4 October 2018 · Brockenhurst Andover
Agent replied · 26 July 2024
Dear Andrew, thank you for taking the time to share your experience with others. We are absolutely delighted that you’ve been pleased with the service and Clare and her team have been made aware of your kind words.
★★★★★ 5/5
GoogleI sold my house through the Andover branch and I dealt with Clare Branden and she was amazing from start to finish, she always answered an questions with confidence and always returned my calls with speed,Whilst it has taken a while to find …
Annette · 4 October 2018 · Brockenhurst Andover
Agent replied · 26 July 2024
Hello Annette, thank you for your comments which have been passed on to Clare and her team!
★★★★★ 5/5
GoogleI've been a tenant for 3 years with these lovely people and they have been fab, if I ever have to rent again I wouldn't hesitate to come back to Brockenhurst. Lovely friendly ladies 🙂 …
Simone · 18 September 2018 · Brockenhurst Andover
Agent replied · 18 September 2026
Hi Simone, thank you so much for your kind words. Acting as the go-between for a landlord and tenant can often be a difficult task so your compliment means an awful lot to us. Thank you!
★★★★★ 4/5
GoogleRating only, no written review.
Michelle · 18 September 2018 · Brockenhurst Andover
Agent replied · 26 July 2024
Thank you for your rating, Michelle. We are delighted that you’ve been pleased with our service
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