3/5
GoogleRating only, no written review.
Agent replied · 27 August 2024
Thanks Daniel, for your review on Christmas Day! Merry Christmas, Bear
Trusted Agent profile
Bear Estate Agents in Canvey Island, Basildon and Southend-on-Sea
★★★★★
695 reviews across 4 offices and 4 platforms
Bear Estate Agents has four offices, in Canvey Island, Basildon and Southend-on-Sea (two offices). Together they have 695 reviews on four platforms, rated 4.6 out of 5 overall.
411
Reviews on Google
All 4 offices
94
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 4 offices
189
Reviews on Trustpilot
Business-wide
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Our offices
Bear Estate Agents's four offices, most reviewed first. Each has its own page.
- Bear Estate Agents Canvey Island62 Furtherwick Road, SS8 7AE436 reviews · 269 on Google (4.6)17 in the last 90 days
- Bear Estate Agents Basildon351 Clay Hill Road, Vange, SS16 4HA291 reviews · 42 on Google (4.6)17 in the last 90 days
- Bear Estate Agents Southend-on-Sea (1336 London Road)1336 London Road, Leigh-On-Sea, SS9 2UH280 reviews · 97 on Google (4.7)30 in the last 90 days
- Bear Estate Agents Southend-On-Sea (Beech House)Beech House, 1 Journeymans Way, Temple Farm Industrial Estate, SS2 5TF95 reviews · 3 on Google (5.0)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Bear Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Bear Estate Agents office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
Agent replied · 27 August 2024
Thank you for your rating! Bear
5/5
GoogleRating only, no written review.
Agent replied · 27 August 2024
Many thanks for this Jacqueline!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 27 August 2024
Very many thanks for this, Eva, Bear!
5/5
GoogleRating only, no written review.
Agent replied · 27 August 2024
Spencer, Many thanks! Bear
2/5
GoogleRating only, no written review.
Agent replied · 27 August 2024
Hi Ruth, can you please contact Bear to inform us of any problems you may have had with our service?
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 27 August 2024
Thanks Louise!
1/5
GoogleFailed to respond to queries. Unable to offer on two properties because they had too many offers.NegativeResponsiveness, Professionalism
Agent replied · 27 August 2024
Hi Gary, so sad you didn’t feel able to contact us about your disappointment rather than leaving this poor review. Our agents were in contact with you and told you that there were already offers on the properties and the vendor would decide if more viewings were necessary. Bear is here to sell properties and abide by the wishes of our vendors and cannot do more than that. Bear
1/5
GoogleAwful. Apparently you can't offer over the asking price of a house. No call backs, an attitude on the phone. I won't be selling my properties with this company
Agent replied · 27 August 2024
Hi Naomi, we understand that you are disappointed but you hadn’t even visited the property because the vendor had a buyer whom he had agreed to sell to and did not want any more viewers in these difficult times. We listen to our vendors and abide by their instructions.
5/5
GoogleWe received great service from the whole team at Bear and for a good price. We would definitely recommend them.PositiveResponsiveness, Professionalism, Value
Agent replied · 27 August 2024
Thank you Sandra for this positive review, we really appreciate it! Bear
5/5
GoogleGreat team at Bear Estate Agents, found me a property before hitting the market, thanks to Frank and the mortgage library.
Agent replied · 27 August 2024
Thank you so much Sam, really great to hear this! Bear
5/5
GoogleI found that bear staff were brillent they were with me the whole way they were never rude they were helpful even though I phoned alot they were so kind I give them 100 out of 100 best Estate agent I have dealt with thank you,. Mrs Auton
1/5
GoogleMy daughter rented a property from these people 6 months ago and has had issues with them from day 1 she is STILL waiting for repairs to be done by them after 4 months , she has some serious issues with the property and is sick of poor excuses and fake promises , not a fit place to live with a 2 year old toddler, avoid these dis honest people and go to a better agentsNegativeResponsiveness, Quality, Professionalism
Agent replied · 27 August 2024
Hi Andy, thank you for bringing this to our attention. I have researched these issues. Your daughter has NOT been in the property for 6 months. In the time she has been there, both Bear and the landlord have responded to ALL of your daughter’s issues and spent monies to comply. We are the managing agents and can confirm this. I know you are geographically distanced from your daughter but please visit her to confirm this. Bear
5/5
GoogleProfessional, responsive, prompt and efficient. The whole team has been really helpful with the sale of our house and I would certainly recommend them!
Agent replied · 27 August 2024
Hi Roxana, thank you so much for this positive review... it makes the team’s work worthwhile! Bear
5/5
GoogleI highly recommend Bear state agent. They were very helpful and approachable, specially Ellie and Helen. Thank you guys for helping me all throughout the process, I really appreciate your effort. Many thanks GlennPositiveProfessionalism
5/5
GoogleWe recently sold through the Southend office and made a purchase through the Leigh on sea office and couldn’t speak highly enough about both offices. Communication and attention to detail were second to none. I would highly recommend.
Agent replied · 27 August 2024
Hi Sam, thanks so much for this positive feedback, especially as we strive to maintain training to ensure that our Bears all communicate with each other. Thanks again, Bear
5/5
GoogleAndrew Chen-Porter has been my letting agent for over a year. Andrew is a caring professional and supportive individual. He is very much a CREDIT to Bear Estate Agents. Although Andrew is extremely busy he will always find the time to get back to you. Super Efficient. I nominate Andrew as Employee of the Year!! Well done. Keep on doing what you do and I hope you are valued. Regards Charmaine
5/5
GoogleFrom start to finish Megan and team went above and beyond in helping with not only the purchase of my new home, but also the sale of my previous address. The support, advice and compassion received was second to non. Thank you everyone at Bear for all you done.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 27 August 2024
Hi James, thank you for letting us know about your positive experience with Bear.. we really do try our best to support and care for our clients and this review is invaluable to us... again, thank you! Bear
4/5
GoogleGreat service very trustworthy. Only issue is their payment method. I've been told all payments are done in-house and the invoice for the landlords comes 2-3 days before the payment is deposited in your account. This is my personal experience with bears so far. They are great however the rent is deposited in my account 3 days after the invoice is sent to me which is very frustrating.
Agent replied · 27 August 2024
Hi Abadur, Bear will certainly look at this issue for you.
5/5
GoogleWe recently sold through Bear. The communication was superb, with feedback chased and given for every viewing. Even with a difficult buyer, they made sure everything went smoothly. I can't recommend Bear highly enough.PositiveResponsiveness, Professionalism
Agent replied · 27 August 2024
Difficult situations can arise when buying or selling a home and issues can make people very emotional. Thank you Jamie for keeping your cool and helping us to achieve your sale. As well as giving us this great feedback! Bear 😊 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Bear Estate Agents
Which Bear Estate Agents office has the most reviews?
Canvey Island has the most, with 436 reviews rated 4.6 out of 5, followed by Basildon with 291.
Where are the Bear Estate Agents offices?
The four Bear Estate Agents offices, by town:
- Basildon: 351 Clay Hill Road, Vange, Basildon, SS16 4HA
- Canvey Island: 62 Furtherwick Road, Canvey Island, SS8 7AE
- Southend-on-Sea (1336 London Road): 1336 London Road, Leigh-On-Sea, Southend-on-Sea, SS9 2UH
- Southend-On-Sea (Beech House): Beech House, 1 Journeymans Way, Temple Farm Industrial Estate, Southend-On-Sea, SS2 5TF
Has Bear Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards, Canvey Island won Trusted Agent.
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