5/5
Constant and consistent communication…
Constant and consistent communication and update on the process which was really good.

Trusted Agent profile
★★★★★
695 reviews across 4 offices and 4 platforms
Bear Estate Agents has four offices, in Canvey Island, Basildon and Southend-on-Sea (two offices). Together they have 695 reviews on four platforms, rated 4.6 out of 5 overall.
411
Reviews on Google
All 4 offices
94
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 4 offices
189
Reviews on Trustpilot
Business-wide
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Three reviews from Bear Estate Agents's clients, with the office each is about. Shown as written, first names only.
5/5
A huge thank you to Megan for helping me through the purchase of my new home. She was absolutely fantastic throughout the process, keeping me updated every step of the way and always making time to answer any questions I had. There were a few challenges along the way, but Megan went above and beyond to keep things on track and, most importantly, made me feel at ease when things became stressful. Her communication, dedication, and genuine care made a huge difference. She is a real asset to the company. I would highly recommend Bear Estates & Megan to anyone buying or selling a property.
5/5
Initially, we chose to sell our property through a different agent to Bear but were disappointed by the lack of feedback and proactive approach. After several weeks of little progress, we decided to try Bear Estate Agents. The difference in all aspects was encouraging and we felt our switch would be significant in a challenging market. From meeting with Tony to being supported by Megan, the positive experience was immediate and resulted in more viewings and detailed feedback from prospective buyers. Our experience with Bear has provided a positive perspective in a difficult property market and Megan is an exceptional agent. We highly recommend Bear and in particularly Megan. If you are struggling to sell your property, we would strongly advise you to give Bear a chance.
5/5
We had a long an frustrating time trying to sell my wife's parents bungalow after probate, not helped at all by the first estate agent we used who overpriced it in the first place and did very little to support the sale. We changed to Bear half-way through, and whilst things were still complicated by us losing a couple of buyers at the last minute, they were far more proactive and supportive. We have now finally completed. Special thanks to Megan, who in the end made it her personal mission to get us over the line.
Bear Estate Agents's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Bear Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Constant and consistent communication…
Constant and consistent communication and update on the process which was really good.
5/5
Amazing estate agents!
Helen was amazing throughout the whole purchasing process going above and beyond to ensure I had the smoothest possible sale. Thankyou so much!
5/5
I recently used Bear to sell my flat in…
I recently used Bear to sell my flat in Southend which was part of a chain in purchasing my new property. Bear sourced a buyer, managed the sale and completed the sale efficiently and with professionalism. I will 100% be using Bear for future property endeavours. All the best, James
5/5
Excellent Service
We would like to thank Bear Estate Agents for all their help with our recent sale. As older customers we were especially impressed by their friendly and helpful service. All enquires were handled quickly and efficiently right from the very beginning. Thanks to all with especial thanks to Steve and Helen.
4/5
153 Westcliff Park Drive
From the start right through to completion, Bear were available and on hand to help us through our journey of selling our first property. Although this was a very daunting adventure, people like Helen Wilson gave us the confidence that no stone was left unturned and the sale would be managed diligently. We would like to extend our thanks to the team at Bear and wish them the very best for the future.
5/5
Highly recommend Bear Estate Agents
Highly recommend these Estate Agents whose staff have provided great service from beginning to end of the sale process in a very professional manner at a very competitive fee.
5/5
I’m very happy to be new home and very…
I’m very happy to be new home and very nice service and bear estate agents workers
5/5
Great experience from start to finish
Great experience from start to finish. Always kept informed and the process ran smoothly. Great agents to help sell my property and would recommend their services in the future.
5/5
A huge thank you to Megan for helping me through the purchase of my new home. She was absolutely fantastic throughout the process, keeping me updated every step of the way and always making time to answer any questions I had. There were a few challenges along the way, but Megan went above and beyond to keep things on track and, most importantly, made me feel at ease when things became stressful. Her communication, dedication, and genuine care made a huge difference. She is a real asset to the company. I would highly recommend Bear Estates & Megan to anyone buying or selling a property.
5/5
Megan and Tilly are an absolute pleasure to work with.
5/5
I couldn’t recommend Bear Estate Agents highly enough. They recently sold our house and were fantastic from start to finish. From the initial engagement and arranging the photography, through to viewings, offers and then keeping everything moving once the sale was agreed, the whole process was made incredibly easy and hassle-free from our side. Communication was excellent throughout. The team were always on hand when we needed them, quick to respond, friendly, professional and proactive in following things up. Selling a property can easily become stressful, but Bear made the entire process feel straightforward and well managed. A genuinely fantastic team and I wouldn’t hesitate to recommend them to anyone looking to sell their home.
5/5
Initially, we chose to sell our property through a different agent to Bear but were disappointed by the lack of feedback and proactive approach. After several weeks of little progress, we decided to try Bear Estate Agents. The difference in all aspects was encouraging and we felt our switch would be significant in a challenging market. From meeting with Tony to being supported by Megan, the positive experience was immediate and resulted in more viewings and detailed feedback from prospective buyers. Our experience with Bear has provided a positive perspective in a difficult property market and Megan is an exceptional agent. We highly recommend Bear and in particularly Megan. If you are struggling to sell your property, we would strongly advise you to give Bear a chance.
5/5
Megan and the whole team at Bear were absolutely exceptional. Megan spotted our dream home before it even hit the market and guided us through every step with genuine care and expertise. Thanks to her and the team’s efficiency, we had the keys in our hands just 8 weeks after first viewing the property. The entire process felt smooth, stress‑free, and incredibly well managed. Highly recommend Bear to anyone looking to buy or sell, truly outstanding service.
4/5
Overall a good experience. I appreciated Tilly being on the ball and sorting out things with the other side. Tia is sweet, empathetic and great customer skills. Roberto also lovely.
5/5
We had a long an frustrating time trying to sell my wife's parents bungalow after probate, not helped at all by the first estate agent we used who overpriced it in the first place and did very little to support the sale. We changed to Bear half-way through, and whilst things were still complicated by us losing a couple of buyers at the last minute, they were far more proactive and supportive. We have now finally completed. Special thanks to Megan, who in the end made it her personal mission to get us over the line.
5/5
⭐⭐⭐⭐⭐ I had an outstanding experience with Bear Estate Agents, who handled both the purchase of my new home and the sale of my previous house. From start to finish, the team were professional, helpful and extremely responsive. They made what can often be a stressful process feel so much easier, keeping me informed throughout and always going the extra mile to make sure everything went smoothly. I was extremely pleased with the service I received and would have no hesitation in recommending Bear Estate Agents to anyone looking to buy or sell a property. A truly outstanding service from start to finish. Thank you, Bear Estate Agents!
5/5
Our whole experience with Bear with smooth and effortless. They responded promptly and we were kept updated with progress. Megan was on hand to guide us through the process and it all went through very quickly. We would highly recommend them.
5/5
Outstanding service from Helen at Bear…
Outstanding service from Helen at Bear Estates I cannot recommend Helen from Bear Estates highly enough. From start to finish, she was absolutely exceptional. Helen showed incredible patience, understanding and professionalism throughout what was, at times, a challenging process. Her ability to listen, understand everyone’s position and then negotiate calmly and effectively was outstanding. She was also extremely skilled at organising everything and keeping things moving, even when there were complications along the way. Her communication, attention to detail and willingness to go the extra mile made a huge difference. Most importantly, Helen genuinely cared about getting the right outcome and was always approachable, helpful and reassuring. Her professionalism and negotiation skills are a real credit to Bear Estates. I honestly could not rate Helen more highly. If you are buying or selling a property, I would have absolutely no hesitation in recommending her. Five stars without question!
5/5
Amazing service from start to completion
From start to completion, Bear was brilliant every step of the way. Every member of staff we dealt with were polite, courteous and respectful. They were very reasonably priced and worked so hard for their money. Helen was an absolute legend, keeping us updated the whole time and chased everyone when needed (which happened a lot). She was an amazing go between and without her, well I wouldn’t have been able to manage. I would highly recommend Bear to everyone. Thank you Bear and thank you so much Helen.
5/5
We had a great experiece working with Bear Estate
We had a great experiece working with Bear Estate Agents. Helen is very quick to respond on queries we asked. This is our first experience of buying home, but Helen and team made it easier. She guided us on each step and made sure we are covered.
5/5
We recently sold a property via Bear…
We recently sold a property via Bear Estate Agents and were extremely pleased with the service we received from all members of staff. Particular mention should go to Helen as this was a difficult sale due to various reasons, none of which the Agent was responsible for. All at Bear were extremely proactive and Helen was a source of positivity and kept us informed at all points and liaised well with both us and the buyer. Happy to recommend to others looking for an Estate Agent in the Southend area
5/5
Helen was amazing
Helen, our senior sales progressor, was the standout of a genuinely difficult purchase. Our transaction hit multiple serious delays: a defunct solicitors' firm, confusion over the freeholder, a stalled Building Safety Act certificate. Helen was consistently the one actually pushing things forward. She tracked down direct contacts, chased on our behalf when our own solicitors were slow to respond, and kept us properly informed throughout. Genuinely don't think this purchase would have completed without her persistence. Highly recommend.
1/5
Just visited Leigh branch asking very politely if they could remove a board that has fallen down or been put on the pavement outside our flats also mentioned a flat sold by them still had sold sign up after 6 months. A female member of staff unhelpful also reminded that boards were there property not to remove them even though on public highway!! Shame on her
5/5
We have been so happy with every aspect of Bear from Simon Taylor and the whole of his team from Simon initially and Tony taking pictures and thenThea keeping us informed of how things were progressing and now along with Megan seeing us through the sale. They have all made a difficult job after living here for such a long time to a painfree experience in their hands.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Canvey Island has the most, with 436 reviews rated 4.6 out of 5, followed by Basildon with 291.
The four Bear Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards: Bear Estate Agents, Canvey Island won Trusted Agent.
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