5/5
The best real estate company I have ever dealt with. Very professional, experienced and helpful agents . Highly recommend.

Trusted Agent profile
★★★★★
695 reviews across 4 offices and 4 platforms
Bear Estate Agents has four offices, in Canvey Island, Basildon and Southend-on-Sea (two offices). Together they have 695 reviews on four platforms, rated 4.6 out of 5 overall.
411
Reviews on Google
All 4 offices
94
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 4 offices
189
Reviews on Trustpilot
Business-wide
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Bear Estate Agents's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Bear Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
The best real estate company I have ever dealt with. Very professional, experienced and helpful agents . Highly recommend.
5/5
I cannot thank Joe, Helen and Sydney enough. From the first valuation of our property, Bear were friendly, helpful and always contactable. Despite having a slow chain above, Bear kept us updated throughout and helped push our sale through. We were so impressed with Bear’s personal approach we have already recommended them to our friends! Thanks again guys!
5/5
Great dedication to keeping out chain going and informative.
Just wanted to write a review for Bear Estate Agents Hockley. Sydney was amazing - keeping us in the loop and being informative about any issues that arose. We felt looked after and if we had doubts - our minds were put at ease. Went above and beyond on occasions to rectify issues in the chain. Thanks Sydney. Another mention to Roman who worked so hard to find us the right property. Thanks Team.
5/5
Rating only, no written review.
Thanks Wael! Bear
4/5
Rating only, no written review.
Thank you Lisa! Bear
5/5
Can’t thank Jack and Megan enough. A truly 5* service. Megan worked so hard to get the chain together and was always answering our questions!
Hi Frankie, we really appreciate such a positive response and I know Megan will be thrilled too! Many thanks, Bear
5/5
I recently sold my property through Bear and they provided a fantastic service. Very professional and really worked hard to get my property sold.PositiveProfessionalism
Hi Jake, the team were so happy to read your review. Thank you so much for the positivity, Bear
5/5
Just bought and sold with Bear….absolutely brilliant Estate agents. Would recommend to anyone. Megan the branch manager was particular good
Thank you Laura for this positive review.. Megan will be very happy! Wishing you much happiness in your new home, Bear
5/5
Megan, Thank You for all the help within our complicated chain. We are in, a week later still have lots to unpack but we are all settled and very happy in our new home. Thank You to You & your team.
Thanks Jodie.. good to hear you are in your new home and getting settled. Your positive review is really important to us! Bear
5/5
In the two and abit years I used the Bear Lettings service I found them to be really responsive, and quick with sorting any issues or even answering any questions. A brilliant overall service, and pain free to deal with. (First time renting)PositiveResponsiveness, Professionalism, Value
Thanks Matthew. We really appreciate this review and the positive feedback it gives us! Bear
5/5
We have just purchased a property with bear and we could not fault them. From the beginning they kept us informed all the way through and everyone we dealt with was extremely professional. We would recommend to anyone and we would definately use in the future for buying or selling.
Hi Laura, it’s always good to get a positive review like this... it keeps us going through good times and bad! Thanks again, Bear
5/5
Having used bear previously, we opted to use the Hockley branch for our latest property sale. Scott and Roman were very good, communications were good and easy to deal with. Highly Recommend.
Lauren, thank you for this recommendation. Scott and Roman always try their hardest to achieve positive communications with their team and their clients and they will really appreciate this review. Bear
5/5
Throughout the process it was clear that Megan and her team had view of the wider picture and looked after all elements of the chain in order to ensure a smooth purchase/sale. Any problems I had Megan could solve, she did solve, and promptly. Megan provided frank and honest updates throughout the process. This ensured my expectations were managed and prevented any dissapointments.
Hi Jack, Megan will be so appreciative of this feedback about her professionalism ...She is a valued member of the Bear team and we thank you for highlighting her skills, in this great review. Bear
5/5
The Team at Bear Estate Agents have been very interactive in helping us find a property. Jamie, Frank & Jamie have listened to our criteria and have provided a professional, helpful and enjoyable experience during our serach. Queries were answered promptly and viewings re enjoyable. A great Estate Agency - thank you.
This is a brilliant review, Moyna and I know the guys were very happy to help. Thank you so much! Bear
5/5
5 Stars for the team at the Hockley branch -friendly, helpful and professional and they’ve always regularly kept us up to date during the process. Roman in particular has gone above and beyond, not only by helping us to sell our property but he’s now on the case to find us our dream home! Nothing has ever been to much trouble. I would highly recommend Scott and his team to anybody looking to buy/ sell a property in the area. Thanks again, Charlotte and MattPositiveResponsiveness, Professionalism
So good to hear this Charlotte, thank you! We are excited to be in Hockley now and Scott and his team are a great asset. Thanks again, Bear
5/5
Can not thank enough to Bear Estate agents for all the support we received with the recent sale and purchase of our home. They are. one of the best agent as per my requirements in the area. They are always on hand to answer my many and varied queries. Would thoroughly recommend if buying or selling a property.
Hi Amitcuk, thank you so much for leaving this positive review. The Bear team are happy that everything went so well for you. Bear
1/5
We recently brought out first home with Bear (the Leigh on Sea office) and the whole experience with them has been extremely negative. We received no contact for weeks on end, we would continuously call and message and be ignored, given we were first time buyers we expected a lot more support and advice. We actually went two months without hearing from then, we was lucky we was in contact with the sellers as they was our only source of information. When we did get in contact they was rude and unhelpful, like we are bothering them for asking for updates. However this all changes quickly when an completion date was proposed, they gave us 6 days’ notice and the date was when they knew we was on holiday so we could not agree to this, they then continued to call us and tell us how disappointed the seller was, even though we was in contact with the sellers who were absolutely fine. The worst part is on the day we completed, we was waiting for the call to collect our keys, it got to 3pm with no contact so we had to call to which their response was 'oh your keys are here', so frustrating and unprofessional given we was waiting to move out all day, we actually found out the seller dropped the keys to them at 11am so it goes to show how useless they are. We have been in the property for 3 weeks now and have not heard a word from them, they haven't checked in to confirm if we actually moved in, and we still have the sold sign sitting outside as no one has contacted us to collect them. In addition, they take £250 when you have an offer accepted and advise they will reimburse you once you complete, they failed to pay us this back so we had to call and ask for this, do not forget to do this as they will keep your money!!
Hi Rebecca, I have looked at all records to understand your criticisms and find that all of our dealings were with your partner, I believe, and not somebody with your surname. Your partner was kept fully informed of the delays in the chain which he said he understood and would wait. As soon as we received updates we passed them on. We knew he then wanted to complete ASAP and we moved fast to facilitate this. We did pay the Commitment fee back as soon as completion had gone through. We do not check to see if a buyer has moved in to the property as we soon hear if there is a problem! I am sorry you were disappointed but nevertheless, we did enable you to complete the purchase on a property that was in a difficult chain leading to raised emotions and wish you happiness in your new home. Bear
5/5
We used a few other estate agents that could not get the volume of viewings Bear Estate Agents (BEA) did, thanks to Joe and Taris. The house is now sold, with great help of Helen W. She has been responsive and fantastic through out the sale. I definitely recommend using bear.PositiveResponsiveness, Quality, Professionalism
Thank you Gabor for this terrific feedback. We are ‘made up’... again, many thanks, Bear
5/5
With grateful thanks to Joe and Helen (Basildon Bear). From start to finish your service has been exceptional. My hand has been held all the way through. I want to express how much I appreciated the excellent service Bear provided. * Great communication *Admirable work ethic *Genuine *Professional *Problem solver mindset * Hustle and tenacity * Understanding of the local housing market *Honesty and integrity. You made the process simple and easy to understand and I appreciated your patience and expertise. I don't think I could have done it without you. You did a lot more for me than I ever expected from an Estate Agent. On top of things and kept me informed every step of the way. Thank you and Best wishes.
Tracy what can we say to such a fantastic review except ‘Thank you!’ Joe and Helen will be blown away by your response to their efforts but they do what they do, with love and professionalism. Again, thank you, especially for taking the time to write this! Bear
5/5
Having worked in the property industry for over 20 years as a Chartered Surveyor I have had many experiences with estate agents, both positive and negative. Bear estate agents were brilliant - both professional and on-the-ball. They sold my house without any hiccups and when my purchase fell through (riddled with asbestos) they went above and beyond expectations to find me somewhere. I recommend their services - first class - with particular thanks to Megan for her patience and hard work!
Whilst we are happy to receive positive reviews from our clients, yours has given us such a lift because it does come from a long-standing property professional. Thank you for the recommendation! Bear
5/5
Where do I start?! From the start being a first time buyer, it was always nerve racking. But meeting Daniel he was great throughout and very enthusiastic. Thankfully our seller was using Bear estate agents! Throughout the process the communication was amazing and always kept up to date with the process. Even though we had a such long chain, Megan was always on top of things always pushed for things to move quicker. Once again thank you for everything, as a first time buyer this was a great experience!
What a terrific review Adam! Thank you so very much.. it’s always stressful, especially when you are a First Time Buyer, so we are very happy you had a positive experience .. Bear
5/5
Absolutely fantastic and first class service from start to finish. Joe came round to see the property and take photos in the morning and our property was live on the market by 6pm that day. We had an unbelievable amount of viewings over the next 4 days and we accepted an offer on day 5. The whole team worked tirelessly to secure viewings but also to ensure that it was convenient for us with the number of viewings that were coming through. A special mention to Helen in sales progression who was an absolute star to push our sale through to exchange with what was, at times, a challenging chain! Can not recommend Bear enough!PositiveResponsiveness, Quality, Professionalism
Hi Dale, thank you so much for this glowing review and it means so much that you have taken the trouble to write it..Helen, Joe and all the Bears will be thrilled. Thanks again, Bear.
4/5
Despite the process taking a lot longer than expected we initially had Rob to value the house and put it on the market - this was overall a good experience as he was very responsive. Ellie at the sales progression team was perhaps the most helpful person in the whole process of selling my property, she was easy to reach, responsive and genuinely tried her best to get things moving. I would recommend Bear.PositiveResponsiveness, Quality, Professionalism
Thank you so much for this recommendation and I know Rob and Ellie have taken great pride in your response, Sara. Bear
5/5
The team at Bear Hockley were amazing in selling my property from start to finish, by far the best estate agents I have ever had the pleasure of dealing with. I was constantly kept up to date and given information on the process. I cannot recommend them enough Roman, Helen and Sydney were amazing and really made the process as painless as possible. I would high recommend. Thank you all again.
Hi Hannah, Bear tried so hard to keep, what can be an emotional business, running smoothly for the vendor and buyer alike. That is why it is a pleasure to read this great review. Thank you! Bear
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Canvey Island has the most, with 436 reviews rated 4.6 out of 5, followed by Basildon with 291.
The four Bear Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Canvey Island won Trusted Agent.