1/5
the worst agency I have ever dealt with
Agent replied
We're sorry to hear that. Is there anything we can do for you? Please contact us at clientservices@atkinsonmcleod.com

Trusted Agent profile · Greater London and Surrey
★★★★★
1,105 reviews across 5 offices and 3 platforms
Atkinson McLeod has five offices, in London, Kennington, Woking, Balham and Hackney (Greater London and Surrey). Together they have 1,105 reviews on three platforms, rated 4.2 out of 5 overall.
1,082
Reviews on Google
All 5 offices
22
Reviews on Facebook
Business-wide
1
Reviews on View Agents
All 5 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Atkinson McLeod's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
the worst agency I have ever dealt with
We're sorry to hear that. Is there anything we can do for you? Please contact us at clientservices@atkinsonmcleod.com
1/5
Disorganised viewings and slow to release deposit
Had 5 or 6 different agents arranging viewings for the next tenant. None of them talked with each other or followed the agreed process. I had agreed one days notice before a viewing, no weekends but still got called on a Saturday with a 15 min warning and every other viewing was done with just a few hours notice. Despite adhering to the the AST, professionally cleaning the flat, leaving on time with no dispute, it took me a full 50 days to get my deposit back largely due to the agency dragging their feet and not liaising with the landlord properly. I had to eventually engage the TDS and even then they took their sweet time.
5/5
Elena Ciobanu was amazing help during our move! She made the process completely stress free and helped us through all the paperwork, giving us lots of reassurance that it will all go well - and it did! Could not have asked for a better agent. Would definitely recommend to other renters!
5/5
Elena and Vanessa found tenants immediately and they moved in within 10 days of taking my instruction. They were great to deal with, efficient and helpful. A really fast result. Tenants are just lovely too. Great service all round.
5/5
Charlotte Brain was incredibly friendly and super helpful as she showed me a property to rent on the Isle of Dogs. I'm new to the area so I didn't know much, but she went above and beyond explaining everything and then followed up regarding other options. Charlotte will definitely be one of the first people I contact if I'm looking for another property in the future!
5/5
Thank you Atkinson McLeod and Thank you, Vanessa for helping us out finding a place we called Home! You have been very helpful! Keep up the great work! :)
4/5
Vanessa was very helpful
4/5
Erin and Oana are both very friendly and efficient, would recommend. Only improvement would have been to take more photos of the property.
5/5
Big thanks to Maria for being so helpful to ensure we got a great property in Balham!
5/5
Jack has been fantastic in quickly helping us secure our lovely house in Balham and Atkinson McLeod are always quick and efficient in replying to any enquiries.
5/5
Thanks to Maria making our house move so easy and agreeing viewings at our convenience (late evenings etc)!
5/5
I had Erin McDonagh dealing with the property i was leaving and she was absolutely fantastic. It definitely wouldn't have been the same experience without her!
5/5
The experience with Atkinson McLeod was very helpful to me. Elena and Jack were very professional with the work they've done for me. Thank you both very much
5/5
Big thanks to the wonderful Maria Dracea at Atkinson McLeod who helped our group find and sign for a great property in Balham. Far better house than any others we'd seen, and Maria was very helpful throughout the process.
5/5
I had a smooth, professional and prompt service from them. Overall experience was very agreeable. Special thanks to Erin and Elena who handled everything and answered all queries. I enjoyed the move and appreciate the new place.
5/5
My flatmate and I have had an excellent experience with Atkinson McLeod Balham, mainly due to the fact Jack Card is so helpful and went out of his way when helping us through our rental offer process! Would definitely recommend going through them to rent a property.
5/5
5 Stars. Very happy with the friendly and efficient service. I would highly recommend trying this agent. Thanks Trevor SW12
4/5
Ricky Allen in the Balham office has been great at keeping me updated with my the progress of my purchase and been willing to work to my deadlines to help move things forward. Highly recommend!
5/5
Elena and Vanessa found tenants immediately and they moved in within 10 days of taking my instruction. They were great to deal with, efficient and helpful. A really fast result. Tenants are just lovely too. Great service all round.
5/5
Good experience, Maria has been very helpful
5/5
Had a very good experience with Atkinson McLeod, Jack Card in particular was a tremendous help at a stressful time and I couldn't thank him enough.
5/5
Jack was great in helping us find a property, made it all really easy.
5/5
Jack was extremely helpful when we moved into our house which made the move very easy!
5/5
Great experience with this letting agent, in particular Jack Card who is outstandingly helpful in securing our new property.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Atkinson McLeod has 1,105 reviews across its five offices, rated 4.2 out of 5 overall: 1,082 on Google, 22 on Facebook, 1 on View Agents. Company-wide Facebook reviews for Atkinson McLeod are counted once, not once per office.
London has the most, with 396 reviews rated 4.2 out of 5, followed by Kennington with 282.
The five Atkinson McLeod offices, by town: