Trusted Agent profile · Hertfordshire
Verified
★★★★★
1,470 reviews across 5 offices and 3 platforms
Ashtons has five offices, in Welwyn Garden City, Harpenden, St Albans, London and Redbourn (Hertfordshire). Together they have 1,470 reviews on three platforms, rated 4.7 out of 5 overall.
1,371
Reviews on Google
All 5 offices
98
Reviews on Facebook
All 5 offices
1
Reviews on The Trusted Agent
All 5 offices
Send Ashtons a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ashtons's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJamie and his team at Ashtons have all been super helpful, clear and communicative throughout the process of finding our rental home and we have been especially grateful for their help during these uncertain times. Highly recommend them!
Thank you for your kind feedback Estefania, we hope you’ll be very happy in your new home.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
Googlevery quick response for letting evaluation from Jamie N (the Letting manager). Very Organized! Quality photos/video of the property.
Thanks Kumar for taking the time to leave great feedback.
5/5
GoogleFrom my first meeting until present I have found the whole Ashtons lettings team highly knowledgeable, responsive and great people. I would have no problem recommending them.
Thanks Miles for your fantastic feedback.
5/5
GoogleRating only, no written review.
5/5
GoogleBought a property through Ashton's - trouble free process, always responded to questions and helped us with multiple viewings to measure up etc
Thanks Kevin for taking the time to leave great feedback.
5/5
GoogleBeen using Ashtons to let out our property for the last 4 years, always a professional and easy company to work with. Upon writing this review we have just agreed a new tenancy with the help of Jamie and his team, very happy with the service and grateful to be one of their clients.
Thanks Leon for your feedback.
5/5
GoogleRating only, no written review.
Thanks Jon for leaving a 5-star rating, much appreciated.
5/5
GoogleCouldn't recommend them more highly
Thanks Alison for your feedback.
5/5
GoogleJamie and the team at Ashtons Estate Agency St Albans have been incredibly helpful, responsive and professional at all times. Especially during the pandemic, when there has been a lot of uncertainty, they answered any queries we had and made us feel comfortable throughout the process. Thank you for all the support.
Thank you Emily for taking the time to leave such positive feedback.
5/5
GoogleJamie and the team were so professional and caring with dealing with me and my friend in an uncertain time. Georgie showed us around what is now our new flat a couple of times and was so friendly and helpful. Jamie went above and beyond to help us secure the flat and we are very grateful for that. Ashtons have been brilliant.
Thanks Amber, we're glad you're settled in your new home and have enjoyed the moving experience with Ashtons.
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent Estate Agency, they were very thorough throughout the entire process and went over and above what we expected in getting our purchase finalised. Would definitely recommend using Ashtons, and in particular, James Plumb.
Thanks Mark for your feedback.
5/5
GoogleThis is a slick operation where the experienced staff are always one step ahead. This is by far the best estate agency I have ever dealt with. I would recommend Ashtons as a Landlord or sale/purchase agency.
Thanks Rob for taking the time to leave such great feedback.
5/5
GoogleWe are new to the UK lettings market and Alexander and the Ashton's St Alban's team were fantastic. Knowledgable, professional and very helpful. Thanks a mil
Thanks Sean for your positive feedback.
5/5
GoogleVery quick, professional and efficient service from Jamie NL. Great communication and good team.
Thanks Jonathan for taking the time to leave such positive feedback.
5/5
GoogleRating only, no written review.
5/5
GooglePrompt response throughout the renting process. HIgh visibility on what the next steps, follow up actions are throughout the process. Good renting experience!
Thanks Kenneth for taking the time to leave such positive feedback.
5/5
GoogleAshtons provided an absolutely amazing service. I can't thanks Sam Ward enough for his help throughout the process in buying a property listed by Ashtons, he was friendly, professional and made sure things were done. Sam - and every other member of staff I came across during the process - is a huge credit to a very good company.
Thanks Jay for your feedback.
5/5
GoogleAbsolutely brilliant helping us buy our first house. We had difficulty with solicitors and Adam helped us all the way. He really does put the client first!
5/5
GoogleRating only, no written review.
5/5
GoogleVery helpful in valuing a rental property Thanks
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Welwyn Garden City has the most, with 478 reviews rated 4.7 out of 5, followed by Harpenden with 345.
The five Ashtons offices, by town:
Yes. In The Trusted Agent 2026 awards: Ashtons, Harpenden won Gold; Ashtons, Welwyn Garden City won Gold; Ashtons, St Albans won Trusted Agent; Ashtons, Redbourn won Trusted Agent.
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