Trusted Agent profile · Greater London

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Andrew Scott Robertson reviews in London

4.8

★★★★★ Excellent

261 reviews across 2 offices and 3 platforms

www.as-r.co.uk

Andrew Scott Robertson has two offices, all in London (Greater London). Together they have 261 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.7 / 5

165

Reviews on Google

All 2 offices

Facebook logo

5.0 / 5

4

Reviews on Facebook

Business-wide

View Agents logo

4.9 / 5

92

Reviews on View Agents

All 2 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers31 reviews

4.9 / 5 It is said that selling and moving home is one of the most challenging times in your life. It was made easier by choosing ASR to manage the sale of my property ...Susan, 1 February 2018Read all 31 from sellers

Buyers9 reviews

4.9 / 5 Teresa Langwade was the agent of the property we purchased. Teresa was very helpful from the start and when choosing the property. She showed knowledge of the ...Lenka, 31 August 2017Read all 9 from buyers

Landlords12 reviews

4.7 / 5 I let my property through ASR for five years. After a bumpy start, I found the staff to be prompt with responses and helpful. Another rough patch ensued after a ...Nerys, 19 August 2015Read all 12 from landlords

Tenants21 reviews

4.9 / 5 My house mate and I were looking through several different options whilst trying to find the right flat to move into but none made us feel as comfortable as ...Mark, 5 November 2015Read all 21 from tenants

Our offices

Andrew Scott Robertson's two offices, most reviewed first. Each has its own page.

Latest reviews from every Andrew Scott Robertson office

Newest first, from every platform, with the office each review is about. First names only.

5/5

View Agents

Harry Edmonds

I am another estate agent that had the pleasure of working with Harry Edmonds in a very complicated chain, I would go as far as to say without Harry and his extremely good communication skills the sales would of not gone ahead. If you are thinking of moving in the Wimbledon area then I would 100% recommend you talk to Harry and the team Andrew Scott Robinson.

David · 22 December 2018 · Andrew Scott Robertson Wimbledon Town

Agent replied · 21 January 2019

Thanks David for your feedback. As an agent you fully appreciate how much effort goes into progressing every sale, so I'm grateful to you for taking the time to give us - and in particular, Harry - your 5 star review. I have passed it onto Harry so that he can see it for himself. Thanks too for your help with the chain!

5/5

View Agents

Great service by Andrew Scott Robertson

As a buyer, Andrew Scott Robertson did a great job throughout the purchase process to ensure everything runs smoothly. I appreciated their pro-actively management of items raised that led to a good outcome

Rishi · 14 November 2018 · Andrew Scott Robertson Wimbledon Town

Agent replied · 21 January 2019

Thank you Rishi for your kind words and positive review. We hope you are settling in well now you have moved and thanks again for taking the time to give us your feedback.

5/5

View Agents

A Gem in Jem

Jem has been an absolute star in helping us find tenants for our flat. He assumed responsibility for this from the offset and we had full confidence in his skill to negotiate and to see through to its completion. His affable and calm manner complements his professional approach and ensures both parties achieve a mutually beneficial outcome.

Anonymous · 8 November 2018 · Andrew Scott Robertson Wimbledon Town

5/5

Google

The agent we dealt with, William Stewart Brown, went above and beyond any I've dealt with previously. His experience and knowledge were extremely useful. I would strongly recommend.

Jane · 3 November 2018 · Andrew Scott Robertson Wimbledon Village

5/5

View Agents

Smooth, quick and successful sale of our two bedroom cottage

As above! Having struggled to sell with a previous agent, we found ASR very dynamic, knowledgable of local area and able to sell our property quickly in a slow market. They were responsive, efficient and I cannot think of a way that their service could have been improved.

Eleanor · 29 October 2018 · Andrew Scott Robertson Wimbledon Village

5/5

View Agents

Professional, friendly and highly recommended!

We spent around 2-3 weeks viewing properties in the Wimbledon area and ASR were easily the best agents we dealt with. Jem Bailey was our Lettings Agent and we couldn’t have asked for someone more professional, courteous and friendly. Nothing was too much trouble - and despite a few complications our end - Jem was always helpful and made the whole process as easy for us as possible. Thank you!!

Ollie · 25 October 2018 · Andrew Scott Robertson Wimbledon Town

5/5

View Agents

Satisfaction with the transaction

Theresa was extremely diligent, she handled the purchase with great sensitivity, both the Naylor’s and we regard her professionalism as second to none. I would recommend her to any of my friends contemplating a purchase/sale. Many thanks Patrick

Patrick · 25 October 2018 · Andrew Scott Robertson Wimbledon Town

Agent replied · 21 January 2019

A little late, I know, but I really wanted to thank you for your lovely review. Teresa is a highly valued member of our team and I am delighted that you were pleased with the service you received. We hope you are settling in well to your new home. Thanks again.

5/5

View Agents

Jem Bayley Was First Class

My wife and I could not be more pleased with the service we were given from ASR - In particular from the Lettings Negotiator Jem Bayley who was a First Class Professional. He wasn't pushy, he was very personable and allowed us to make decisions and in the end, we found a lovely flat which we now live in and Jem made the whole process very easy. As an Estate Agent myself, I come into contact with people in our line of work on a daily basis and it was a pleasure dealing with someone like Jem.

Frank · 24 October 2018 · Andrew Scott Robertson Wimbledon Town

5/5

View Agents
Buyer

The best agent I have ever been with

Both I and my wife strongly recommend Andrew Scott Robertson at Wimbledon after purchasing a property via them in October, 2018. They are very professional, efficient, responsible and patient. These words exactly describe them from our point of view. I will say highly of Mrs. Teresa Langwade, who was close with us through the whole process and helped us a lot! Again, thank you very much for your time and effort. I am really looking forward to collaborating with you in the future. Xuekun

Xuekun · 4 October 2018 · Andrew Scott Robertson Wimbledon Town

5/5

View Agents
Seller

Excellent Service

I used ASR to sell a flat and they were really helpful. I got straight no nonsense advice and support from them. They kept a good dialogue with me so I always felt in the loop but not swamped with info. The team were always polite and professional and they went the extra mile with helping resolve niggles onsite at the flat during the sale process for me. Really pleased with them and would absolutely recommend them.

David · 29 September 2018 · Andrew Scott Robertson Wimbledon Town

5/5

View Agents
Seller

Sale of two bedroom flat in Wimbledon Village

Andrew Scott Robertson provided an outstanding level of service in handling the sale of our flat. They communicated very well with all parties involved and always acted in a professional manner. I have no hesitation in recommending these agents

Warren · 26 September 2018 · Andrew Scott Robertson Wimbledon Village

5/5

View Agents
Seller

Professional and prompt service

All aspects were dealt with effectively, efficiently and professionally

Sarah · 20 September 2018 · Andrew Scott Robertson Wimbledon Town

Agent replied · 24 September 2018

Thank you Sarah. It was a pleasure dealing with you.

5/5

View Agents
Seller

Selling a house is always a daunting experience but being a first-time seller, foreigner, already based abroad at the time of the sale could easily turn this experience into an ordeal, that was what my husband and myself anticipated when we had to put our house in Wimbledon for sale, with a hope that choosing a company with excellent references from their clients could be helpful. Googling the sites of all the local Agencies we saw that Andrew Scott Robertson stand out in this regard and also are the Gold Winner for 2017 in the British Property Awards. This is how we choose them to be our Agent. Now, when the sale is a fact, we know and understand why they are so successful. They are not only remarkable professionals who work wholeheartedly with so much dedication and true consideration, but they are also incredible people - friendly and trustworthy! We would like to thank every single member of the staff as they work as a true, coherent whole throughout the process, but our special thanks go to Marc Gregory and William Stewart-Brown. “Thank you, Marc, William, for always being ready to go the extra mile, reaching out to us far beyond your strictly professional obligations! Thank you for the flawless communication, and sorry for the long-distance calls? yes, it was so important to us! Thank you for making us feel as our case is one of the most important for you, although having more than hundred other properties to deal with. Thank you that for less than a month we had an offer which we were happy with and helping us to complete in two months in the most challenging for the market times. Our very best wishes to the whole team, and no need to tell which will be our Agent if we need one in the future!” Renata and Valeri K.

Renata · 20 September 2018 · Andrew Scott Robertson Wimbledon Town

5/5

View Agents

Professional, efficient and effective

Have already recommended ASR to several people who have changed agent to use their services. They found me a buyer in a few weeks and we completed within 6. Throughout the process, they remained an effective communication link between all parties and the staff were knowledgeable and professional. I will definitely be using them again.

Anonymous · 18 September 2018 · Andrew Scott Robertson Wimbledon Town

Agent replied · 21 January 2019

Thank you for your review. It's very gratifying to hear that you were delighted with the service you received from William and the rest of our team, and that you have recommended ASR to others who might be struggling with their current agents. Thanks again!

5/5

View Agents
Tenant

Allison Bullen is the star of the show.

We have recently moved from a rental property managed by ASR. In all our dealings with Allison, the Residential Property Management Administrator, we found her to be professional, proactive and very helpful. She made the whole moving process easier and always responded to our questions quickly and informatively. Thank you Allison, you are a real asset to ASR.

Max · 28 August 2018 · Andrew Scott Robertson Wimbledon Village

5/5

View Agents
Seller

Helpful, diplomatic, knows his subject, prepared to go the extra mile

Marc really worked so hard to keep me and the buyers happy and I suspect that this particular sale was about as demanding as they get.

Gil · 22 August 2018 · Andrew Scott Robertson Wimbledon Town

Agent replied · 17 September 2018

Thank you so much for your kind words, Gil. I'm delighted we got there in the end and appreciate what a big step it was for you to move. Wishing you all the best for the future!

5/5

View Agents
Tenant

Excellent service - Jem Bayley

Very impressed with everything, greats service and made moving into my new flat very easy indeed. Would highly recommend

Simeon · 19 June 2018 · Andrew Scott Robertson Wimbledon Town

5/5

View Agents
Buyer

The Old Pump House, Wimbledon

Stewart Rolfe from Andrew Scott Robertson has been extremely informative and attentive with helping us secure the purchase of the Old Pump House SW19 3TZ. Even after the purchase we have had contact with Stewart who has offered us advice on certain matters. I would definitely recommend the services of Andrew Scott Robertson for purchasing or selling commercial properties.

Ziad · 21 March 2018 · Andrew Scott Robertson Wimbledon Village

Agent replied · 10 April 2018

Dear Ziad Many thanks for taking the time to leave us such positive feedback. We very much appreciate it. Best wishes Victoria

5/5

View Agents
Seller

Superb professional service

It is said that selling and moving home is one of the most challenging times in your life. It was made easier by choosing ASR to manage the sale of my property. From the initial meeting to the day of completion the team gave an exceptional level of professionalism, commitment and focus, maintaining regular contact and giving feedback after every viewing. Once my property was under offer, Teresa and William kept in close contact, giving good support and advice when needed and ensured good communication between my buyers and the respective solicitors. Thank you.

Susan · 1 February 2018 · Andrew Scott Robertson Wimbledon Town

Agent replied · 2 February 2018

Dear Susan Thank you so much for taking the time to write such a kind review. I will pass your comments onto Teresa, William, Marc and the rest of the team. Best wishes Victoria

5/5

View Agents
Tenant

Excellent service throughout

Jem was so helpful in finding us the perfect property to rent. He went out of his way to ensure we were happy throughout the process. All of the team at Andrew Scott Robinson have been very responsive at dealing efficiently and effectively with our queries. I would not hesitate to recommend them.

Danielle · 25 January 2018 · Andrew Scott Robertson Wimbledon Town

Agent replied · 12 February 2018

Dear Danielle Many thanks for taking the time to leave a lovely review which I will pass onto the team. Best wishes Victoria

5/5

View Agents
Tenant

Friendly high quality customer service

Really friendly estate agent. they made a potential stressful process into a very smooth journey. the team was always available in person and over the phone. Very very pleased.

Manuel · 25 January 2018 · Andrew Scott Robertson Wimbledon Town

Agent replied · 12 February 2018

Dear Manuel Many thanks for your lovely feedback. Best wishes Victoria

5/5

View Agents
Tenant

Interactions with Jem Bayley at Andrew Scott Robertson in Wimbledon

Jem was personable, pleasant and professional at all times. He followed up on issues and even after the rental when it was not his area to handle some issues, he assisted me, referred me to the right person via email and followed up. All in all a very pleasant experience with the agency and Jem.

Samira · 25 January 2018 · Andrew Scott Robertson Wimbledon Town

Agent replied · 12 February 2018

Dear Samira Many thanks for your kind feedback which I shall pass onto the team. Best wishes Victoria

5/5

Google

I have sold two properties through Andrew Scott Robertson. On both occasions they exceeded my expectations. They were helpful, provided clear advice regards valuation, we're responsive throughout the process and achieved excellent results. Highly recommend.

Victoria · 3 November 2017 · Andrew Scott Robertson Wimbledon Village

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Andrew Scott Robertson

How many reviews does Andrew Scott Robertson have?

Andrew Scott Robertson has 261 reviews across its two offices, rated 4.8 out of 5 overall: 165 on Google, 4 on Facebook, 92 on View Agents. Company-wide Facebook reviews for Andrew Scott Robertson are counted once, not once per office.

Which Andrew Scott Robertson office has the most reviews?

Wimbledon Village has the most, with 158 reviews rated 4.7 out of 5, followed by Wimbledon Town with 107.

Where are the Andrew Scott Robertson offices?

The two Andrew Scott Robertson offices, by town:

  • Wimbledon Town: 50 Wimbledon Hill Road, Wimbledon Town, London, Greater London, SW19 7PA
  • Wimbledon Village: 24 High Street Wimbledon, Wimbledon Village, London, Greater London, SW19 5DX
What do sellers say about Andrew Scott Robertson?

31 reviews from sellers, rated 4.9 out of 5 on average. For example, Susan wrote: "It is said that selling and moving home is one of the most challenging times in your life. It was made easier by choosing ASR to manage the sale of my property ..."

What do buyers say about Andrew Scott Robertson?

9 reviews from buyers, rated 4.9 out of 5 on average. For example, Lenka wrote: "Teresa Langwade was the agent of the property we purchased. Teresa was very helpful from the start and when choosing the property. She showed knowledge of the ..."

What do landlords say about Andrew Scott Robertson?

12 reviews from landlords, rated 4.7 out of 5 on average. For example, Nerys wrote: "I let my property through ASR for five years. After a bumpy start, I found the staff to be prompt with responses and helpful. Another rough patch ensued after a ..."

What do tenants say about Andrew Scott Robertson?

21 reviews from tenants, rated 4.9 out of 5 on average. For example, Mark wrote: "My house mate and I were looking through several different options whilst trying to find the right flat to move into but none made us feel as comfortable as ..."

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