Trusted Agent profile · Greater London

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Andrew Scott Robertson reviews in London

4.8

★★★★★ Excellent

261 reviews across 2 offices and 3 platforms

www.as-r.co.uk

Andrew Scott Robertson has two offices, all in London (Greater London). Together they have 261 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.7 / 5

165

Reviews on Google

All 2 offices

Facebook logo

5.0 / 5

4

Reviews on Facebook

Business-wide

View Agents logo

4.9 / 5

92

Reviews on View Agents

All 2 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Andrew Scott Robertson's two offices, most reviewed first. Each has its own page.

Latest reviews from every Andrew Scott Robertson office

Newest first, from every platform, with the office each review is about. First names only.

5/5

View Agents
Tenant

Fantastic service - would highly recommend!

I cannot recommend ASR highly enough. I have recently rented a property through them and felt completely supported throughout the whole process. They really went over and above the norm and were very communicative so I always felt in the loop. Alexandra was happy to answer any questions I had, no matter how small, and was very helpful too. A very good service all in all!

Rhiannon · 6 July 2016 · Andrew Scott Robertson Wimbledon Town

Agent replied · 14 July 2016

Dear Rhiannon Many thanks for your kind feedback which I will pass onto Alexandra. Much appreciated. Best wishes Victoria

4/5

View Agents
Buyer

Getting the job done in a long chain

Teresa Langwaide was the selling agent for a property I purchased. Teresa was reasonable in facilitating the negotiations, and following agreement on key terms, was very helpful in getting to the point of contract exchange. My solicitors were very poor, and Teresa stepped in to make sure that the transaction went through, working to keep the chain on track and towards agreement. She put in a lot of work behind the scenes, and was willing to help where others were not.

Paraic · 3 July 2016 · Andrew Scott Robertson Wimbledon Town

Agent replied · 5 July 2016

Dear Paraic Many thanks for your kind words of feedback which I will pass onto Teresa. All the very best Victoria

5/5

View Agents
Buyer

Excellent agent!

ASR are fantastic agents, I think it is their experience and advice that sets them apart from other agents. Their advice and knowledge helped me make the right decisions when I was experiencing a lot of difficulties with my sale and their advice ultimately helped hold the chain and my sale and purchase together. When you are experiecing an unexpected difficult property transaction the quality of people and advice around you is criticial. ASR have that experience and knowledge to help you through these difficulties and make your property transactions happen! Highly recommend.

Eleanor · 2 June 2016 · Andrew Scott Robertson Wimbledon Town

Agent replied · 8 June 2016

Dear Eleanor Many thanks for your very kind feedback. Thank you for taking the time. Best wishes Victoria

5/5

View Agents
Seller

Great service and all deadlines met

James · 21 May 2016 · Andrew Scott Robertson Wimbledon Town

Agent replied · 8 June 2016

Dear James Thank you for your lovely review, Best wishes Victoria

5/5

View Agents
Tenant

Attentive, friendly and highly recommended

My husband and I have been customers of AS-R for over 4 years and we've always been impressed at the professional and efficient way they've managed the property and dealt with all our enquiries over the years. In particular, our property manager Nicola has been a dream to deal with - always friendly and helpful, and quick to respond to any issues.. We wouldn't hesitate to recommend AS-R!

Jaclyn · 25 March 2016 · Andrew Scott Robertson Wimbledon Village

Agent replied · 13 April 2016

Dear Jaclyn Many thanks for taking the time to post your kind feedback which I will forward to Nicola. It is very much appreciated. Best wishes Victoria

5/5

View Agents
Seller

Professional Service

The whole team were excellent, but we particular valued the fact that we had a dedicated member of staff for our sale. Feedback was always prompt a very pro-active outfit.

Patricia · 7 March 2016 · Andrew Scott Robertson Wimbledon Town

Agent replied · 9 March 2016

Dear Patricia Thank you for taking the time to give us feedback and for your kind words. Best wishes Victoria

5/5

View Agents
Seller

Fantastic, personal, trustworthy service - highly recommended

I commissioned AS-R to sell my property following 18 months of stress with a large, unnamed agent. Moving to AS-R showed me how an estate agent should really act, in the interests of sellers and buyers alike. AS-R understood the market in which my property was placed and were able to focus on reputable, realistic buyers. My previous agents let anyone through the door and courted any offer, without diligencing the likelihood of executing the transaction – 7 agreed deals fell over. I moved to AS-R and had an agreed sale in 6 weeks, with completion following shortly afterwards. They managed the process incredibly well for all parties from start to finish. I have learnt my lesson, bigger is not always better. Market knowledge and a professional, trustworthy service led by experience professionals is.

Andrew · 3 March 2016 · Andrew Scott Robertson Wimbledon Town

Agent replied · 8 March 2016

Dear Andrew Thank you very much for your very kind words. We are delighted to have been able to support your move and wish you all the very best for the future. Best wishes Victoria

5/5

View Agents
Tenant

Very professional, helpful and supporting.

Alexandra helped us in our search for a property to rent with a very professional and competent approach. She provided very useful suggestions on how to tackle some recently introduced new rules in the renting legislation that could have seriously jeopardized our chance to close a contract in time. Much appreciated, thanks. Jolanta&Michele

Michele · 10 February 2016 · Andrew Scott Robertson Wimbledon Town

Agent replied · 25 February 2016

Dear Michele Thank you for your lovely feedback which I will pass on to the Lettings team. Best wishes Victoria

5/5

View Agents
Tenant

Commercial Letting

Stewart provided excellent service to find us a commercial premises for our new business and answered our many questions quickly and clearly. Hope to work with Stewart on the next premise!

Chris · 30 December 2015 · Andrew Scott Robertson Wimbledon Village

Agent replied · 26 January 2016

Dear Chris Many thanks for your kind words which I will pass onto Stewart. Best wishes Victoria

4/5

View Agents
Seller

Very professional and friendly service

I found ASR to be very professional and friendly throughout the whole process. Marc, Teresa and William in-particular were all great - always offering and advice and prompt feedback from every viewing. Would certainly recommend.

Owain · 16 November 2015 · Andrew Scott Robertson Wimbledon Town

Agent replied · 5 December 2015

Thank you for your kind words which I will pass onto the team. Best wishes Victoria

5/5

View Agents

Andrew Scott Robertson provided an absolute fantastic service.

We used ASR Wimbledon to both sell and source a new rental property and dealing with their agent, Stewart Rolfe, made a very complex situation a very pleasurable experience. He showed both a professional and friendly manner and nothing was too much trouble. We highly recommend both him and ASR; they will be our first contact if we delve into this area again.

Dennis · 12 November 2015 · Andrew Scott Robertson Wimbledon Village

Agent replied · 19 November 2015

Dear Dennis Thank you for your kind words. I will pass on your feedback to Stewart, Best wishes Victoria

5/5

View Agents
Seller

Professional and friendly service

Dealt with our sale in a professional and very friendly manner and helped secure us a great price.. Upfront, no nonsense or underhand style. I would thoroughly recommend them as an agent when looking to sell your house.

Jo · 8 November 2015 · Andrew Scott Robertson Wimbledon Village

Agent replied · 10 November 2015

Dear Jo Thank you for your kind words which I will pass onto the team. Very best wishes Victoria

5/5

View Agents
Tenant

Made it very easy to rent a flat

My house mate and I were looking through several different options whilst trying to find the right flat to move into but none made us feel as comfortable as Andrew Scott Robertson which helped in our subsequent move into an ASR property. Mark Uphill was very helpful in showing us around the property, helping us through the procedure to obtain it - he could answer all our questions - and never once did we feel pressured to accept the property. The transaction went through quickly and painlessly and for that we were very grateful. We now know Andrew Scott Robertson to be a very professional and helpful agent and our enjoying our time with them.

Mark · 5 November 2015 · Andrew Scott Robertson Wimbledon Town

Agent replied · 10 November 2015

Dear Mark Thank you for your very kind words which I shall pass onto the team. We are delighted to have been able to help you. Best wishes Victoria

4/5

View Agents
Seller

Rating Andrew Scott Robertson

Achieved price I wanted for my property Lots of viewings Didn't feel there was a good rapport with some Negotiators.

Julia · 4 November 2015 · Andrew Scott Robertson Wimbledon Village

Agent replied · 10 November 2015

Dear Julia Thank you for taking the time to provide us with feedback which I shall pass onto the team. We very much appreciate it. Best wishes Victoria

5/5

View Agents
Seller

Commercial sale

Excellent and sensitive service. Couldn't have been more pleased..

Martin · 21 October 2015 · Andrew Scott Robertson Wimbledon Village

Agent replied · 29 October 2015

Dear Martin Thank you so much for your kind words which I will pass on to the Commercial team. Best wishes Victoria

5/5

View Agents
Seller

A professional, friendly and effective agent

We sold our 4 bedroom house very successfully with Andrew Scott Robertson. From the initial 2 way discussion with Marc on valuation and marketing strategy, through the brief viewing period with the whole team at both the Wimbledon sites, and finally the agreed sale with William and ongoing discussions during that time, the whole team demonstrated an extremely high level of professionalism and secured an extremely good offer with a very good buyer. With 3 small children and an offer accepted on a house we were buying outside the area, we wanted an effective but brief marketing campaign and we certainly had that. The due diligence that Marc and the team did at this stage was very useful and I felt confident the 3 offers were valid. The resulting price was better than I had hoped for based on conversations with other agents because I believe it was priced right in the first place resulting in lots of excitement rather than being over the odds to begin with. I always felt the team were acting on my behalf and did very well to keep what can often feel like a slow period, moving forward. Thanks for everything and I wouldn't hesitate to recommend you to others.

Catherine · 6 October 2015 · Andrew Scott Robertson Wimbledon Town

Agent replied · 13 October 2015

Dear Catherine Many thanks for taking the time to leave us such a wonderful review. We are so pleased to have assisted you in your property sale. I will pass the feedback onto the team.. Best wishes Victoria

5/5

View Agents
Seller

High level of service and professionalism

I was very happy with the level of service and professionalism provided by Andrew Scott Robertson on the sale of my flat. They provided excellent and timely advice at all stages, not least when we were faced with a few last minute challenges to the sale. Thank you!

M · 6 October 2015 · Andrew Scott Robertson Wimbledon Town

Agent replied · 13 October 2015

Thank you for taking the time to provide us with this lovely feedback which I will pass onto the team. Best wishes Victoria

5/5

View Agents
Seller

Selling In Wimbledon

Andrew Scott Robertson have been absolutely brilliant in dealing with the sale of our House in Wimbledon. Their Staff are all very friendly, knowledgable and extremely professional. Our house was not easy to sell but ASR made sure that the whole process was so much easier. I also dealt with a few of the other agents in the Village and none came close to ASR for service, attentiveness and keeping me up to date with progress. They are a great team

Andrew · 5 October 2015 · Andrew Scott Robertson Wimbledon Village

Agent replied · 7 October 2015

Dear Andrew Thank you for your kind feedback which I will pass onto the team. We are delighted to have been able to assist you. Best wishes Victoria

5/5

View Agents
Seller

Communicative, supportive and gave sensible advice

We used ASR for our sale and they also acted for the seller on our purchase. The whole team under Stephen Parsons was attentive and helpful to our requirements..

Stephen · 4 October 2015 · Andrew Scott Robertson Wimbledon Village

Agent replied · 6 October 2015

Dear Stephen Thank you so much for your kind comments. We are delighted to have been of service to you. Best wishes Victoria

5/5

View Agents
Landlord

Successfully re-letting a flat

Andrew Scott Robertson found a new tenant quickly and the associated transaction went through smoothly even though there was very little time between the tenants.. .

John · 26 September 2015 · Andrew Scott Robertson Wimbledon Village

Agent replied · 29 September 2015

We are delighted to receive your lovely feedback. Many thanks

5/5

View Agents
Tenant

Excellent service

Friendly staff and providing good service

Hyongsuk · 18 September 2015 · Andrew Scott Robertson Wimbledon Village

Agent replied · 25 September 2015

Thank you for your lovely feedback. Have a good day.

5/5

View Agents
Landlord

ASR Wimbledon has never let me down.

ASR Wimbledon has let and managed a property for me for several years. At no time during this period have I had anything other than complete confidence in their service the delivery of which has invariably been prompt, friendly and helpful. David Sandifer

David · 16 September 2015 · Andrew Scott Robertson Wimbledon Village

Agent replied · 25 September 2015

Dear David Thank you for your kind feedback which I will pass onto our Property Management team. Have a lovely day,

5/5

View Agents
Tenant

Felt like I was their only customer

The flat I rented was maintained by Andrew Scott Robertson and the help and support I needed throughout this year was delivered professionally and quickly. Even though I knew that the agents were busy, their response time was so short I felt they gave me first priority all the time.

Karl · 9 September 2015 · Andrew Scott Robertson Wimbledon Village

Agent replied · 15 September 2015

Dear Karl Thank you so much for your kind words. I have passed your feedback onto the team. Best wishes Victoria

4/5

View Agents
Landlord

Good, efficient service

I let my property through ASR for five years. After a bumpy start, I found the staff to be prompt with responses and helpful. Another rough patch ensued after a change in personnel, but after a new manager took over things quickly improved and I was very satisfied with the service and efficiency. As a landlord living overseas, being able to trust the letting agent is very important and hence the person you are dealing with has a great influence over your impression of the organisation. The first property manager and the current property manager were very good, but I did have some bad experiences in between. ASR were flexible over some of the terms of our agreement, which was helpful.

Nerys · 19 August 2015 · Andrew Scott Robertson Wimbledon Village

Agent replied · 25 August 2015

Thank you very much for your kind feedback.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Andrew Scott Robertson

How many reviews does Andrew Scott Robertson have?

Andrew Scott Robertson has 261 reviews across its two offices, rated 4.8 out of 5 overall: 165 on Google, 4 on Facebook, 92 on View Agents. Company-wide Facebook reviews for Andrew Scott Robertson are counted once, not once per office.

Which Andrew Scott Robertson office has the most reviews?

Wimbledon Village has the most, with 158 reviews rated 4.7 out of 5, followed by Wimbledon Town with 107.

Where are the Andrew Scott Robertson offices?

The two Andrew Scott Robertson offices, by town:

  • Wimbledon Town: 50 Wimbledon Hill Road, Wimbledon Town, London, Greater London, SW19 7PA
  • Wimbledon Village: 24 High Street Wimbledon, Wimbledon Village, London, Greater London, SW19 5DX
What do sellers say about Andrew Scott Robertson?

31 reviews from sellers, rated 4.9 out of 5 on average. For example, Susan wrote: "It is said that selling and moving home is one of the most challenging times in your life. It was made easier by choosing ASR to manage the sale of my property ..."

What do buyers say about Andrew Scott Robertson?

9 reviews from buyers, rated 4.9 out of 5 on average. For example, Lenka wrote: "Teresa Langwade was the agent of the property we purchased. Teresa was very helpful from the start and when choosing the property. She showed knowledge of the ..."

What do landlords say about Andrew Scott Robertson?

12 reviews from landlords, rated 4.7 out of 5 on average. For example, Nerys wrote: "I let my property through ASR for five years. After a bumpy start, I found the staff to be prompt with responses and helpful. Another rough patch ensued after a ..."

What do tenants say about Andrew Scott Robertson?

21 reviews from tenants, rated 4.9 out of 5 on average. For example, Mark wrote: "My house mate and I were looking through several different options whilst trying to find the right flat to move into but none made us feel as comfortable as ..."

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