Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
View Agents TenantFantastic service - would highly recommend!
I cannot recommend ASR highly enough. I have recently rented a property through them and felt completely supported throughout the whole process. They really went over and above the norm and were very communicative so I always felt in the loop. Alexandra was happy to answer any questions I had, no matter how small, and was very helpful too. A very good service all in all!
Rhiannon · 6 July 2016 · Andrew Scott Robertson Wimbledon Town
Agent replied · 14 July 2016
Dear Rhiannon
Many thanks for your kind feedback which I will pass onto Alexandra. Much appreciated.
Best wishes
Victoria
★★★★★ 4/5
View Agents BuyerGetting the job done in a long chain
Teresa Langwaide was the selling agent for a property I purchased. Teresa was reasonable in facilitating the negotiations, and following agreement on key terms, was very helpful in getting to the point of contract exchange. My solicitors were very poor, and Teresa stepped in to make sure that the transaction went through, working to keep the chain on track and towards agreement. She put in a lot of work behind the scenes, and was willing to help where others were not.
Paraic · 3 July 2016 · Andrew Scott Robertson Wimbledon Town
Agent replied · 5 July 2016
Dear Paraic
Many thanks for your kind words of feedback which I will pass onto Teresa.
All the very best
Victoria
★★★★★ 5/5
View Agents BuyerExcellent agent!
ASR are fantastic agents, I think it is their experience and advice that sets them apart from other agents. Their advice and knowledge helped me make the right decisions when I was experiencing a lot of difficulties with my sale and their advice ultimately helped hold the chain and my sale and purchase together. When you are experiecing an unexpected difficult property transaction the quality of people and advice around you is criticial. ASR have that experience and knowledge to help you through these difficulties and make your property transactions happen! Highly recommend.
Eleanor · 2 June 2016 · Andrew Scott Robertson Wimbledon Town
Agent replied · 8 June 2016
Dear Eleanor
Many thanks for your very kind feedback. Thank you for taking the time.
Best wishes
Victoria
★★★★★ 5/5
View Agents SellerGreat service and all deadlines met
James · 21 May 2016 · Andrew Scott Robertson Wimbledon Town
Agent replied · 8 June 2016
Dear James
Thank you for your lovely review,
Best wishes
Victoria
★★★★★ 5/5
View Agents TenantAttentive, friendly and highly recommended
My husband and I have been customers of AS-R for over 4 years and we've always been impressed at the professional and efficient way they've managed the property and dealt with all our enquiries over the years.
In particular, our property manager Nicola has been a dream to deal with - always friendly and helpful, and quick to respond to any issues..
We wouldn't hesitate to recommend AS-R!
Jaclyn · 25 March 2016 · Andrew Scott Robertson Wimbledon Village
Agent replied · 13 April 2016
Dear Jaclyn
Many thanks for taking the time to post your kind feedback which I will forward to Nicola. It is very much appreciated.
Best wishes
Victoria
★★★★★ 5/5
View Agents SellerProfessional Service
The whole team were excellent, but we particular valued the fact that we had a dedicated member of staff for our sale. Feedback was always prompt a very pro-active outfit.
Patricia · 7 March 2016 · Andrew Scott Robertson Wimbledon Town
Agent replied · 9 March 2016
Dear Patricia
Thank you for taking the time to give us feedback and for your kind words.
Best wishes
Victoria
★★★★★ 5/5
View Agents SellerFantastic, personal, trustworthy service - highly recommended
I commissioned AS-R to sell my property following 18 months of stress with a large, unnamed agent. Moving to AS-R showed me how an estate agent should really act, in the interests of sellers and buyers alike. AS-R understood the market in which my property was placed and were able to focus on reputable, realistic buyers. My previous agents let anyone through the door and courted any offer, without diligencing the likelihood of executing the transaction – 7 agreed deals fell over. I moved to AS-R and had an agreed sale in 6 weeks, with completion following shortly afterwards. They managed the process incredibly well for all parties from start to finish. I have learnt my lesson, bigger is not always better. Market knowledge and a professional, trustworthy service led by experience professionals is.
Andrew · 3 March 2016 · Andrew Scott Robertson Wimbledon Town
Agent replied · 8 March 2016
Dear Andrew
Thank you very much for your very kind words. We are delighted to have been able to support your move and wish you all the very best for the future.
Best wishes
Victoria
★★★★★ 5/5
View Agents TenantVery professional, helpful and supporting.
Alexandra helped us in our search for a property to rent with a very professional and competent approach. She provided very useful suggestions on how to tackle some recently introduced new rules in the renting legislation that could have seriously jeopardized our chance to close a contract in time. Much appreciated, thanks.
Jolanta&Michele
Michele · 10 February 2016 · Andrew Scott Robertson Wimbledon Town
Agent replied · 25 February 2016
Dear Michele
Thank you for your lovely feedback which I will pass on to the Lettings team.
Best wishes
Victoria
★★★★★ 5/5
View Agents TenantCommercial Letting
Stewart provided excellent service to find us a commercial premises for our new business and answered our many questions quickly and clearly. Hope to work with Stewart on the next premise!
Chris · 30 December 2015 · Andrew Scott Robertson Wimbledon Village
Agent replied · 26 January 2016
Dear Chris
Many thanks for your kind words which I will pass onto Stewart.
Best wishes
Victoria
★★★★★ 4/5
View Agents SellerVery professional and friendly service
I found ASR to be very professional and friendly throughout the whole process. Marc, Teresa and William in-particular were all great - always offering and advice and prompt feedback from every viewing. Would certainly recommend.
Owain · 16 November 2015 · Andrew Scott Robertson Wimbledon Town
Agent replied · 5 December 2015
Thank you for your kind words which I will pass onto the team.
Best wishes
Victoria
★★★★★ 5/5
View AgentsAndrew Scott Robertson provided an absolute fantastic service.
We used ASR Wimbledon to both sell and source a new rental property and dealing with their agent, Stewart Rolfe, made a very complex situation a very pleasurable experience. He showed both a professional and friendly manner and nothing was too much trouble. We highly recommend both him and ASR; they will be our first contact if we delve into this area again.
Dennis · 12 November 2015 · Andrew Scott Robertson Wimbledon Village
Agent replied · 19 November 2015
Dear Dennis
Thank you for your kind words. I will pass on your feedback to Stewart,
Best wishes
Victoria
★★★★★ 5/5
View Agents SellerProfessional and friendly service
Dealt with our sale in a professional and very friendly manner and helped secure us a great price.. Upfront, no nonsense or underhand style. I would thoroughly recommend them as an agent when looking to sell your house.
Jo · 8 November 2015 · Andrew Scott Robertson Wimbledon Village
Agent replied · 10 November 2015
Dear Jo
Thank you for your kind words which I will pass onto the team.
Very best wishes
Victoria
★★★★★ 5/5
View Agents TenantMade it very easy to rent a flat
My house mate and I were looking through several different options whilst trying to find the right flat to move into but none made us feel as comfortable as Andrew Scott Robertson which helped in our subsequent move into an ASR property. Mark Uphill was very helpful in showing us around the property, helping us through the procedure to obtain it - he could answer all our questions - and never once did we feel pressured to accept the property. The transaction went through quickly and painlessly and for that we were very grateful. We now know Andrew Scott Robertson to be a very professional and helpful agent and our enjoying our time with them.
Mark · 5 November 2015 · Andrew Scott Robertson Wimbledon Town
Agent replied · 10 November 2015
Dear Mark
Thank you for your very kind words which I shall pass onto the team. We are delighted to have been able to help you.
Best wishes
Victoria
★★★★★ 4/5
View Agents SellerRating Andrew Scott Robertson
Achieved price I wanted for my property
Lots of viewings
Didn't feel there was a good rapport with some Negotiators.
Julia · 4 November 2015 · Andrew Scott Robertson Wimbledon Village
Agent replied · 10 November 2015
Dear Julia
Thank you for taking the time to provide us with feedback which I shall pass onto the team. We very much appreciate it.
Best wishes
Victoria
★★★★★ 5/5
View Agents SellerCommercial sale
Excellent and sensitive service. Couldn't have been more pleased..
Martin · 21 October 2015 · Andrew Scott Robertson Wimbledon Village
Agent replied · 29 October 2015
Dear Martin
Thank you so much for your kind words which I will pass on to the Commercial team.
Best wishes
Victoria
★★★★★ 5/5
View Agents SellerA professional, friendly and effective agent
We sold our 4 bedroom house very successfully with Andrew Scott Robertson.
From the initial 2 way discussion with Marc on valuation and marketing strategy, through the brief viewing period with the whole team at both the Wimbledon sites, and finally the agreed sale with William and ongoing discussions during that time, the whole team demonstrated an extremely high level of professionalism and secured an extremely good offer with a very good buyer.
With 3 small children and an offer accepted on a house we were buying outside the area, we wanted an effective but brief marketing campaign and we certainly had that. The due diligence that Marc and the team did at this stage was very useful and I felt confident the 3 offers were valid. The resulting price was better than I had hoped for based on conversations with other agents because I believe it was priced right in the first place resulting in lots of excitement rather than being over the odds to begin with.
I always felt the team were acting on my behalf and did very well to keep what can often feel like a slow period, moving forward.
Thanks for everything and I wouldn't hesitate to recommend you to others.
Catherine · 6 October 2015 · Andrew Scott Robertson Wimbledon Town
Agent replied · 13 October 2015
Dear Catherine
Many thanks for taking the time to leave us such a wonderful review. We are so pleased to have assisted you in your property sale. I will pass the feedback onto the team..
Best wishes
Victoria
★★★★★ 5/5
View Agents SellerHigh level of service and professionalism
I was very happy with the level of service and professionalism provided by Andrew Scott Robertson on the sale of my flat. They provided excellent and timely advice at all stages, not least when we were faced with a few last minute challenges to the sale. Thank you!
M · 6 October 2015 · Andrew Scott Robertson Wimbledon Town
Agent replied · 13 October 2015
Thank you for taking the time to provide us with this lovely feedback which I will pass onto the team.
Best wishes
Victoria
★★★★★ 5/5
View Agents SellerSelling In Wimbledon
Andrew Scott Robertson have been absolutely brilliant in dealing with the sale of our House in Wimbledon. Their Staff are all very friendly, knowledgable and extremely professional. Our house was not easy to sell but ASR made sure that the whole process was so much easier. I also dealt with a few of the other agents in the Village and none came close to ASR for service, attentiveness and keeping me up to date with progress.
They are a great team
Andrew · 5 October 2015 · Andrew Scott Robertson Wimbledon Village
Agent replied · 7 October 2015
Dear Andrew
Thank you for your kind feedback which I will pass onto the team. We are delighted to have been able to assist you.
Best wishes
Victoria
★★★★★ 5/5
View Agents SellerCommunicative, supportive and gave sensible advice
We used ASR for our sale and they also acted for the seller on our purchase. The whole team under Stephen Parsons was attentive and helpful to our requirements..
Stephen · 4 October 2015 · Andrew Scott Robertson Wimbledon Village
Agent replied · 6 October 2015
Dear Stephen
Thank you so much for your kind comments. We are delighted to have been of service to you.
Best wishes
Victoria
★★★★★ 5/5
View Agents LandlordSuccessfully re-letting a flat
Andrew Scott Robertson found a new tenant quickly and the associated transaction went through smoothly even though there was very little time between the tenants.. .
John · 26 September 2015 · Andrew Scott Robertson Wimbledon Village
Agent replied · 29 September 2015
We are delighted to receive your lovely feedback. Many thanks
★★★★★ 5/5
View Agents TenantExcellent service
Friendly staff and providing good service
Hyongsuk · 18 September 2015 · Andrew Scott Robertson Wimbledon Village
Agent replied · 25 September 2015
Thank you for your lovely feedback. Have a good day.
★★★★★ 5/5
View Agents LandlordASR Wimbledon has never let me down.
ASR Wimbledon has let and managed a property for me for several years. At no time during this period have I had anything other than complete confidence in their service the delivery of which has invariably been prompt, friendly and helpful.
David Sandifer
David · 16 September 2015 · Andrew Scott Robertson Wimbledon Village
Agent replied · 25 September 2015
Dear David
Thank you for your kind feedback which I will pass onto our Property Management team. Have a lovely day,
★★★★★ 5/5
View Agents TenantFelt like I was their only customer
The flat I rented was maintained by Andrew Scott Robertson and the help and support I needed throughout this year was delivered professionally and quickly. Even though I knew that the agents were busy, their response time was so short I felt they gave me first priority all the time.
Karl · 9 September 2015 · Andrew Scott Robertson Wimbledon Village
Agent replied · 15 September 2015
Dear Karl
Thank you so much for your kind words. I have passed your feedback onto the team.
Best wishes
Victoria
★★★★★ 4/5
View Agents LandlordGood, efficient service
I let my property through ASR for five years. After a bumpy start, I found the staff to be prompt with responses and helpful. Another rough patch ensued after a change in personnel, but after a new manager took over things quickly improved and I was very satisfied with the service and efficiency. As a landlord living overseas, being able to trust the letting agent is very important and hence the person you are dealing with has a great influence over your impression of the organisation. The first property manager and the current property manager were very good, but I did have some bad experiences in between. ASR were flexible over some of the terms of our agreement, which was helpful.
Nerys · 19 August 2015 · Andrew Scott Robertson Wimbledon Village
Agent replied · 25 August 2015
Thank you very much for your kind feedback.
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