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Andrew Scott Robertson reviews from tenants

4.9

★★★★★

21 reviews from tenants across 2 offices

www.as-r.co.uk

21 reviews of Andrew Scott Robertson come from tenants, rated 4.9 out of 5 on average, across two offices. Checked 9 October 2026.

Reviews from tenants

21 reviews from tenants, newest first, with the office each one is about.

5/5

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Tenant

Allison Bullen is the star of the show.

We have recently moved from a rental property managed by ASR. In all our dealings with Allison, the Residential Property Management Administrator, we found her to be professional, proactive and very helpful. She made the whole moving process easier and always responded to our questions quickly and informatively. Thank you Allison, you are a real asset to ASR.

Max · 28 August 2018 · Andrew Scott Robertson Wimbledon Village

5/5

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Tenant

Excellent service - Jem Bayley

Very impressed with everything, greats service and made moving into my new flat very easy indeed. Would highly recommend

Simeon · 19 June 2018 · Andrew Scott Robertson Wimbledon Town

5/5

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Tenant

Excellent service throughout

Jem was so helpful in finding us the perfect property to rent. He went out of his way to ensure we were happy throughout the process. All of the team at Andrew Scott Robinson have been very responsive at dealing efficiently and effectively with our queries. I would not hesitate to recommend them.

Danielle · 25 January 2018 · Andrew Scott Robertson Wimbledon Town

Agent replied · 12 February 2018

Dear Danielle Many thanks for taking the time to leave a lovely review which I will pass onto the team. Best wishes Victoria

5/5

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Tenant

Friendly high quality customer service

Really friendly estate agent. they made a potential stressful process into a very smooth journey. the team was always available in person and over the phone. Very very pleased.

Manuel · 25 January 2018 · Andrew Scott Robertson Wimbledon Town

Agent replied · 12 February 2018

Dear Manuel Many thanks for your lovely feedback. Best wishes Victoria

5/5

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Tenant

Interactions with Jem Bayley at Andrew Scott Robertson in Wimbledon

Jem was personable, pleasant and professional at all times. He followed up on issues and even after the rental when it was not his area to handle some issues, he assisted me, referred me to the right person via email and followed up. All in all a very pleasant experience with the agency and Jem.

Samira · 25 January 2018 · Andrew Scott Robertson Wimbledon Town

Agent replied · 12 February 2018

Dear Samira Many thanks for your kind feedback which I shall pass onto the team. Best wishes Victoria

5/5

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Tenant

The Agent We All Need

Alexandra comes highly recommended and made a difficult move all the more smoother. She did her utmost to help and accommodated our needs where possible, whilst removing some of the hassle that comes with moving. Phenomenal service all round.

George · 13 April 2017 · Andrew Scott Robertson Wimbledon Town

Agent replied · 19 July 2017

Thank you so much for your kind words.

5/5

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Tenant

First class service

We could not have been happier with all the help and support we had from Andrew Scott Robinson in our crisis search for a new office! No stone was left unturned in finding us a new home and we are delighted to shortly be moving in to our fabulous new office suite after a swift and trouble free completion, hugely facilitated by Stewart Rolfe. Many thanks!

Fran · 1 March 2017 · Andrew Scott Robertson Wimbledon Village

Agent replied · 2 April 2017

Thank you so much for your kind comments Fran

5/5

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Tenant

Fantastic service - would highly recommend!

I cannot recommend ASR highly enough. I have recently rented a property through them and felt completely supported throughout the whole process. They really went over and above the norm and were very communicative so I always felt in the loop. Alexandra was happy to answer any questions I had, no matter how small, and was very helpful too. A very good service all in all!

Rhiannon · 6 July 2016 · Andrew Scott Robertson Wimbledon Town

Agent replied · 14 July 2016

Dear Rhiannon Many thanks for your kind feedback which I will pass onto Alexandra. Much appreciated. Best wishes Victoria

5/5

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Tenant

Attentive, friendly and highly recommended

My husband and I have been customers of AS-R for over 4 years and we've always been impressed at the professional and efficient way they've managed the property and dealt with all our enquiries over the years. In particular, our property manager Nicola has been a dream to deal with - always friendly and helpful, and quick to respond to any issues.. We wouldn't hesitate to recommend AS-R!

Jaclyn · 25 March 2016 · Andrew Scott Robertson Wimbledon Village

Agent replied · 13 April 2016

Dear Jaclyn Many thanks for taking the time to post your kind feedback which I will forward to Nicola. It is very much appreciated. Best wishes Victoria

5/5

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Tenant

Very professional, helpful and supporting.

Alexandra helped us in our search for a property to rent with a very professional and competent approach. She provided very useful suggestions on how to tackle some recently introduced new rules in the renting legislation that could have seriously jeopardized our chance to close a contract in time. Much appreciated, thanks. Jolanta&Michele

Michele · 10 February 2016 · Andrew Scott Robertson Wimbledon Town

Agent replied · 25 February 2016

Dear Michele Thank you for your lovely feedback which I will pass on to the Lettings team. Best wishes Victoria

5/5

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Tenant

Commercial Letting

Stewart provided excellent service to find us a commercial premises for our new business and answered our many questions quickly and clearly. Hope to work with Stewart on the next premise!

Chris · 30 December 2015 · Andrew Scott Robertson Wimbledon Village

Agent replied · 26 January 2016

Dear Chris Many thanks for your kind words which I will pass onto Stewart. Best wishes Victoria

5/5

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Tenant

Made it very easy to rent a flat

My house mate and I were looking through several different options whilst trying to find the right flat to move into but none made us feel as comfortable as Andrew Scott Robertson which helped in our subsequent move into an ASR property. Mark Uphill was very helpful in showing us around the property, helping us through the procedure to obtain it - he could answer all our questions - and never once did we feel pressured to accept the property. The transaction went through quickly and painlessly and for that we were very grateful. We now know Andrew Scott Robertson to be a very professional and helpful agent and our enjoying our time with them.

Mark · 5 November 2015 · Andrew Scott Robertson Wimbledon Town

Agent replied · 10 November 2015

Dear Mark Thank you for your very kind words which I shall pass onto the team. We are delighted to have been able to help you. Best wishes Victoria

5/5

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Tenant

Excellent service

Friendly staff and providing good service

Hyongsuk · 18 September 2015 · Andrew Scott Robertson Wimbledon Village

Agent replied · 25 September 2015

Thank you for your lovely feedback. Have a good day.

5/5

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Tenant

Felt like I was their only customer

The flat I rented was maintained by Andrew Scott Robertson and the help and support I needed throughout this year was delivered professionally and quickly. Even though I knew that the agents were busy, their response time was so short I felt they gave me first priority all the time.

Karl · 9 September 2015 · Andrew Scott Robertson Wimbledon Village

Agent replied · 15 September 2015

Dear Karl Thank you so much for your kind words. I have passed your feedback onto the team. Best wishes Victoria

5/5

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Tenant

Very good service and for a long period (years)

I enjoyed a long tenancy period (years) without experiencing any of the harassments that some of my friends so often went through with other agencies / landlords. All was dealt fairly and as expected. As a tenant, I particularly appreciated the availability and prompt replies of the agency to all request of assistance for the usual small maintenance issues such as appliances to be fixed / replaced. They were always replied in a professional and efficient way, all sorted out within days, no troubles or fuss.

Nerio · 11 August 2015 · Andrew Scott Robertson Wimbledon Village

Agent replied · 20 August 2015

Thank you very much for your kind comments.

5/5

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Tenant

3 years of good services

As a tenant, I had excellent attention by the staff for all types of situations. From viewing the flat to paperwork, maintenance and the final checkout. I would use them again.

Pedro · 29 July 2015 · Andrew Scott Robertson Wimbledon Village

Agent replied · 11 August 2015

Thank you very much for your kind feedback. We are delighted to help.

5/5

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Tenant

We are really lucky to have ASR as agents

As Tenants we are really lucky to have ASR as agents since they always reaurn calls immediately and solve the problem on the same day. They are really professionals and efficient. Alberto, Wilbledon

Alberto · 27 July 2015 · Andrew Scott Robertson Wimbledon Village

Agent replied · 29 July 2015

Thank you for your kind comments Alberto. It is our pleasure.

5/5

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Tenant

Very professional team, a reference in Wimbledon Village

I have been renting my property in Wimbledon Village through Andrew Scott Robertson for over 5 years and I am extremely pleased by the professionalism, integrity and responsiveness of the agents. I would strongly recommend their services to anyone interested in the property market in Wimbledon.

Rudy · 22 July 2015 · Andrew Scott Robertson Wimbledon Village

Agent replied · 27 July 2015

Thank you so much for taking the time to write such a lovely review. It is very much appreciated and we value your business.

5/5

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Tenant

Managing New Tenancy

We found ASR very friendly and accommodating. The process from when we first found the property through to moving in very smooth and efficient. The level of communication was good and helpful.

Thomas · 21 July 2015 · Andrew Scott Robertson Wimbledon Village

Agent replied · 23 July 2015

Thank you for the lovely review. It is much appreciated and I have passed it onto our team. .

4/5

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Tenant

Pleasant staff

I have dealt with Jane & Adam, both have been very helpful and always tried resolving the quickest way. Many thanks for your help in this tenancy agreement we signed through your agency.

Fariba · 21 July 2015 · Andrew Scott Robertson Wimbledon Village

Agent replied · 23 July 2015

Thank you for the lovely review.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions from tenants about Andrew Scott Robertson

What do tenants say about Andrew Scott Robertson?

21 reviews from tenants across two offices, rated 4.9 out of 5 on average. For example, Mark wrote: "My house mate and I were looking through several different options whilst trying to find the right flat to move into but none made us feel as comfortable as ..."

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.