21 reviews from tenants, newest first, with the office each one is about.
★★★★★ 5/5
View Agents TenantAllison Bullen is the star of the show.
We have recently moved from a rental property managed by ASR. In all our dealings with Allison, the Residential Property Management Administrator, we found her to be professional, proactive and very helpful. She made the whole moving process easier and always responded to our questions quickly and informatively. Thank you Allison, you are a real asset to ASR.
Max · 28 August 2018 · Andrew Scott Robertson Wimbledon Village
★★★★★ 5/5
View Agents TenantExcellent service - Jem Bayley
Very impressed with everything, greats service and made moving into my new flat very easy indeed. Would highly recommend
Simeon · 19 June 2018 · Andrew Scott Robertson Wimbledon Town
★★★★★ 5/5
View Agents TenantExcellent service throughout
Jem was so helpful in finding us the perfect property to rent. He went out of his way to ensure we were happy throughout the process. All of the team at Andrew Scott Robinson have been very responsive at dealing efficiently and effectively with our queries. I would not hesitate to recommend them.
Danielle · 25 January 2018 · Andrew Scott Robertson Wimbledon Town
Agent replied · 12 February 2018
Dear Danielle
Many thanks for taking the time to leave a lovely review which I will pass onto the team.
Best wishes
Victoria
★★★★★ 5/5
View Agents TenantFriendly high quality customer service
Really friendly estate agent. they made a potential stressful process into a very smooth journey.
the team was always available in person and over the phone. Very very pleased.
Manuel · 25 January 2018 · Andrew Scott Robertson Wimbledon Town
Agent replied · 12 February 2018
Dear Manuel
Many thanks for your lovely feedback.
Best wishes
Victoria
★★★★★ 5/5
View Agents TenantInteractions with Jem Bayley at Andrew Scott Robertson in Wimbledon
Jem was personable, pleasant and professional at all times. He followed up on issues and even after the rental when it was not his area to handle some issues, he assisted me, referred me to the right person via email and followed up. All in all a very pleasant experience with the agency and Jem.
Samira · 25 January 2018 · Andrew Scott Robertson Wimbledon Town
Agent replied · 12 February 2018
Dear Samira
Many thanks for your kind feedback which I shall pass onto the team.
Best wishes
Victoria
★★★★★ 4/5
View Agents TenantProfesional, knowledgeble and easy to work with.
Rating only, no written review.
Francisco · 15 January 2018 · Andrew Scott Robertson Wimbledon Village
★★★★★ 5/5
View Agents TenantThe Agent We All Need
Alexandra comes highly recommended and made a difficult move all the more smoother. She did her utmost to help and accommodated our needs where possible, whilst removing some of the hassle that comes with moving. Phenomenal service all round.
George · 13 April 2017 · Andrew Scott Robertson Wimbledon Town
Agent replied · 19 July 2017
Thank you so much for your kind words.
★★★★★ 5/5
View Agents TenantFirst class service
We could not have been happier with all the help and support we had from Andrew Scott Robinson in our crisis search for a new office! No stone was left unturned in finding us a new home and we are delighted to shortly be moving in to our fabulous new office suite after a swift and trouble free completion, hugely facilitated by Stewart Rolfe. Many thanks!
Fran · 1 March 2017 · Andrew Scott Robertson Wimbledon Village
Agent replied · 2 April 2017
Thank you so much for your kind comments Fran
★★★★★ 5/5
View Agents TenantFantastic service - would highly recommend!
I cannot recommend ASR highly enough. I have recently rented a property through them and felt completely supported throughout the whole process. They really went over and above the norm and were very communicative so I always felt in the loop. Alexandra was happy to answer any questions I had, no matter how small, and was very helpful too. A very good service all in all!
Rhiannon · 6 July 2016 · Andrew Scott Robertson Wimbledon Town
Agent replied · 14 July 2016
Dear Rhiannon
Many thanks for your kind feedback which I will pass onto Alexandra. Much appreciated.
Best wishes
Victoria
★★★★★ 5/5
View Agents TenantAttentive, friendly and highly recommended
My husband and I have been customers of AS-R for over 4 years and we've always been impressed at the professional and efficient way they've managed the property and dealt with all our enquiries over the years.
In particular, our property manager Nicola has been a dream to deal with - always friendly and helpful, and quick to respond to any issues..
We wouldn't hesitate to recommend AS-R!
Jaclyn · 25 March 2016 · Andrew Scott Robertson Wimbledon Village
Agent replied · 13 April 2016
Dear Jaclyn
Many thanks for taking the time to post your kind feedback which I will forward to Nicola. It is very much appreciated.
Best wishes
Victoria
★★★★★ 5/5
View Agents TenantVery professional, helpful and supporting.
Alexandra helped us in our search for a property to rent with a very professional and competent approach. She provided very useful suggestions on how to tackle some recently introduced new rules in the renting legislation that could have seriously jeopardized our chance to close a contract in time. Much appreciated, thanks.
Jolanta&Michele
Michele · 10 February 2016 · Andrew Scott Robertson Wimbledon Town
Agent replied · 25 February 2016
Dear Michele
Thank you for your lovely feedback which I will pass on to the Lettings team.
Best wishes
Victoria
★★★★★ 5/5
View Agents TenantCommercial Letting
Stewart provided excellent service to find us a commercial premises for our new business and answered our many questions quickly and clearly. Hope to work with Stewart on the next premise!
Chris · 30 December 2015 · Andrew Scott Robertson Wimbledon Village
Agent replied · 26 January 2016
Dear Chris
Many thanks for your kind words which I will pass onto Stewart.
Best wishes
Victoria
★★★★★ 5/5
View Agents TenantMade it very easy to rent a flat
My house mate and I were looking through several different options whilst trying to find the right flat to move into but none made us feel as comfortable as Andrew Scott Robertson which helped in our subsequent move into an ASR property. Mark Uphill was very helpful in showing us around the property, helping us through the procedure to obtain it - he could answer all our questions - and never once did we feel pressured to accept the property. The transaction went through quickly and painlessly and for that we were very grateful. We now know Andrew Scott Robertson to be a very professional and helpful agent and our enjoying our time with them.
Mark · 5 November 2015 · Andrew Scott Robertson Wimbledon Town
Agent replied · 10 November 2015
Dear Mark
Thank you for your very kind words which I shall pass onto the team. We are delighted to have been able to help you.
Best wishes
Victoria
★★★★★ 5/5
View Agents TenantExcellent service
Friendly staff and providing good service
Hyongsuk · 18 September 2015 · Andrew Scott Robertson Wimbledon Village
Agent replied · 25 September 2015
Thank you for your lovely feedback. Have a good day.
★★★★★ 5/5
View Agents TenantFelt like I was their only customer
The flat I rented was maintained by Andrew Scott Robertson and the help and support I needed throughout this year was delivered professionally and quickly. Even though I knew that the agents were busy, their response time was so short I felt they gave me first priority all the time.
Karl · 9 September 2015 · Andrew Scott Robertson Wimbledon Village
Agent replied · 15 September 2015
Dear Karl
Thank you so much for your kind words. I have passed your feedback onto the team.
Best wishes
Victoria
★★★★★ 5/5
View Agents TenantVery good service and for a long period (years)
I enjoyed a long tenancy period (years) without experiencing any of the harassments that some of my friends so often went through with other agencies / landlords. All was dealt fairly and as expected. As a tenant, I particularly appreciated the availability and prompt replies of the agency to all request of assistance for the usual small maintenance issues such as appliances to be fixed / replaced. They were always replied in a professional and efficient way, all sorted out within days, no troubles or fuss.
Nerio · 11 August 2015 · Andrew Scott Robertson Wimbledon Village
Agent replied · 20 August 2015
Thank you very much for your kind comments.
★★★★★ 5/5
View Agents Tenant3 years of good services
As a tenant, I had excellent attention by the staff for all types of situations.
From viewing the flat to paperwork, maintenance and the final checkout.
I would use them again.
Pedro · 29 July 2015 · Andrew Scott Robertson Wimbledon Village
Agent replied · 11 August 2015
Thank you very much for your kind feedback. We are delighted to help.
★★★★★ 5/5
View Agents TenantWe are really lucky to have ASR as agents
As Tenants we are really lucky to have ASR as agents since they always reaurn calls immediately and solve the problem on the same day. They are really professionals and efficient.
Alberto, Wilbledon
Alberto · 27 July 2015 · Andrew Scott Robertson Wimbledon Village
Agent replied · 29 July 2015
Thank you for your kind comments Alberto. It is our pleasure.
★★★★★ 5/5
View Agents TenantVery professional team, a reference in Wimbledon Village
I have been renting my property in Wimbledon Village through Andrew Scott Robertson for over 5 years and I am extremely pleased by the professionalism, integrity and responsiveness of the agents. I would strongly recommend their services to anyone interested in the property market in Wimbledon.
Rudy · 22 July 2015 · Andrew Scott Robertson Wimbledon Village
Agent replied · 27 July 2015
Thank you so much for taking the time to write such a lovely review. It is very much appreciated and we value your business.
★★★★★ 5/5
View Agents TenantManaging New Tenancy
We found ASR very friendly and accommodating. The process from when we first found the property through to moving in very smooth and efficient. The level of communication was good and helpful.
Thomas · 21 July 2015 · Andrew Scott Robertson Wimbledon Village
Agent replied · 23 July 2015
Thank you for the lovely review. It is much appreciated and I have passed it onto our team. .
★★★★★ 4/5
View Agents TenantPleasant staff
I have dealt with Jane & Adam, both have been very helpful and always tried resolving the quickest way. Many thanks for your help in this tenancy agreement we signed through your agency.
Fariba · 21 July 2015 · Andrew Scott Robertson Wimbledon Village
Agent replied · 23 July 2015
Thank you for the lovely review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.