Trusted Agent profile · Greater London
Verified
★★★★★
12 reviews from landlords across 2 offices
12 reviews of Andrew Scott Robertson come from landlords, rated 4.7 out of 5 on average, across two offices in London.
12 reviews from landlords, newest first, with the office each one is about.
5/5
View AgentsLettings review
Very efficient service which found me a tenant in just a few days.. I wouldn't hesitate to use ASR again.
Dear Samantha Many thanks for your kind feedback which I will pass onto our Lettings team. Best wishes Victoria
5/5
View AgentsSuccessfully re-letting a flat
Andrew Scott Robertson found a new tenant quickly and the associated transaction went through smoothly even though there was very little time between the tenants.. .
We are delighted to receive your lovely feedback. Many thanks
5/5
View AgentsASR Wimbledon has never let me down.
ASR Wimbledon has let and managed a property for me for several years. At no time during this period have I had anything other than complete confidence in their service the delivery of which has invariably been prompt, friendly and helpful. David Sandifer
Dear David Thank you for your kind feedback which I will pass onto our Property Management team. Have a lovely day,
4/5
View AgentsGood, efficient service
I let my property through ASR for five years. After a bumpy start, I found the staff to be prompt with responses and helpful. Another rough patch ensued after a change in personnel, but after a new manager took over things quickly improved and I was very satisfied with the service and efficiency. As a landlord living overseas, being able to trust the letting agent is very important and hence the person you are dealing with has a great influence over your impression of the organisation. The first property manager and the current property manager were very good, but I did have some bad experiences in between. ASR were flexible over some of the terms of our agreement, which was helpful.
Thank you very much for your kind feedback.
5/5
View AgentsLandlord living abroad
I rely on ASR to manage my property while I am away for work. They seem to have found some good tenants and also take care of anything that needs attention without any fuss. They provide a good service for me.
Dear David Thank you for your lovely feedback.. I will pass this onto our Property Management team. Greatly appreciated.
5/5
View AgentsA truly professional estate agent!
I have been renting my property with Andrew Scott Robertson for around 9 years now and can unreservedly recommend their services to other landlords for their professionalism, responsiveness and most importantly clear and transparent pricing. Having tried out previously other large well known estate agents in the area I am satisfied that I am getting the best service possible!!
Thank you so much for your very kind words. It is greatly appreciated. I have passed your lovely comments onto our property management team.
5/5
View AgentsRental Property - Wimbledon
We purchased the property as an investment over 4 years ago through Andrew Scott Robertson - Wimbledon Village. They found a tenant who moved in the week of our settling on the property. Since then we have left all activities related to the property in their hands, including rent collection, maintenance, insurance and regular inspections. It has been an ideal arrangement.
Dear Peter. Thank you for your great feedback. Lovely working with you.
5/5
View AgentsVery easy to work with
I have been renting out my Wimbledon property through Andrew Scott Robinson since 2012 and it has been great. I travel a lot in business and having them manage the property on my behalf has been instrumental. I am very happy with their services and their helpful staff. Great estate agent!
Thank you for the wonderful feedback. We very much value your business.
4/5
View AgentsNo problems in 10 years they have managed my property
Andrew Scott Robertson have managed the rental of my flat for 10 years. They value longterm clients and I have had excellent service from them. The staff are always helpful and effective.
Dear Matt Thank you for taking the time to leave us such positive feedback. We very much value your custom.
5/5
View AgentsFriendly, helpful and efficient.
Jane Rossiter was incredibly friendly and helpful. Please award her at least 10 stars.
Thank you for the lovely review. I have passed on your feedback to Jane.
4/5
View AgentsRating only, no written review.
4/5
View AgentsKnowledgeable staff who provide a friendly personal service
One main advantage of Andrew Scott Robertson is their customer focus, especially their responsiveness to my needs and queries as a landlord.
Thank you for your lovely feedback. It is a pleasure working with you.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
12 reviews from landlords across two offices, rated 4.7 out of 5 on average. For example, Nerys wrote: "I let my property through ASR for five years. After a bumpy start, I found the staff to be prompt with responses and helpful. Another rough patch ensued after a ..."
