Trusted Agent profile

Alan de Maid estate agents in Bromley, Beckenham, Chislehurst and 2 more

4.8

★★★★★ Excellent

1,182 reviews across 6 offices and 3 platforms

Alan de Maid has six offices, in Bromley (two offices), Beckenham, Chislehurst, West Wickham and Orpington. Together they have 1,182 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,167

Reviews on Google

All 6 offices

Facebook logo

4.0 / 5

4

Reviews on Facebook

All 6 offices

Trustpilot logo

11

Reviews on Trustpilot

Business-wide

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Our offices

Alan de Maid's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Alan de Maid office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

A big thank you to the team at Alan de Maid but particularly Lisa. From the start she understood what I was looking for and helped me all the way keeping the momentum going. It was always a pleasure to meet with her or chat on the phone and I always felt confident in the process. Thank you for making my first time buying experience a good one.

Christopher · 12 June 2019 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Hi Christopher, thank you for your wonderful 5* review. I'm delighted that Lisa and the team at Alan de Maid provided such a great service. Hope you are settling into your new home. Best wishes, Tracey.

5/5

Google

Excellent Estate Agent and would highly recommend. We originally started on the market with another local agent and found them very pushy and unprofessional. We contacted Alan De Maid and Mak came out to see us; he was very professional, knowledgeable and efficient. So, we decided to swap agents and did not regret it. The team generated valuable viewings and we ended up with two interested parties that went to best and final offers. The progression of the sale to exchange was great thanks to Ralph. The whole team are great and we would highly recommend; a special thanks to Mak who had a very calming influence through what can be a stressful process.

Medifine · 12 June 2019 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you Lucy for taking the time to leave us with your fantastic 5* review of the great service you received from our dedicated team. Best wishes Emma

5/5

Google

We sold our flat through Alan De Maid Beckenham earlier this year. They were exceptional from start to finish. Lisa, who initially "valued" our flat was confident and knowledgeable, she lives in the area and has a real grasp of the local market. She came equipped with plenty of comparables and was able to instil confidence in her marketing strategy from day one. We opted for a professional photography package which was well worth the money, Lisa explained about the importance of photos as a first impression. We received the photos and were online within a couple of days from when Lisa first visited. We were absolutely blown away with the quality of the photos, they were head and shoulders above any other photos with other agents in the area and I'm sure played a big role in selling so quickly. We sold within 3 weeks in what was (and still is) considered a tough market. Karen handled the sale and conveyancing process and kept me updated at every stage, her input was cruicial to keep to timescales and we managed to exchange and complete within 3 months, which worked perfectly for all parties involved. We're so very grateful to the entire Alan de Maid team for all of their help through the entire process and I couldn't recommend them more highly. Thanks again, Mr and Mrs King

Sean · 12 June 2019 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Dear Mr King, Thank you for such an excellent review for the Beckenham branch. The team strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure you review is shared to the entire team at the branch. Please accept my best wishes. Kind Regards, Sarah

5/5

Google

Alan de Maid has been an excellent estate agent to work with, in particular Mac and Lisa. There was no task too difficult or tedious that Lisa would not do! Her endless enthusiasm and good spirits kept me going through the house buying process. I would highly recommend.

Ruth · 12 June 2019 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Hi Ruth, Congratulations on the purchase of your property. The team aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. Kind Regards, Sarah

5/5

Google

Would like to post a review to highly recommend Alan De Maid Beckenham- we have recently completed on a house sale- having purchased through Alan De Maid (not sold via them unfortunately but wish we had of!). The service received was first class- nothing was ever too much trouble, every question answered, assistance provided in every step of the process- and a very balanced approach in the dealings with both vendor and buyer (me!). Special mention goes to Lisa Knight with whom we dealt with mainly- simply a pleasure in every aspect of her role. I think also worth noting that we used Alan De Maid in house mortgage broker, Gary Tynan, to secure the mortgage and also re-mortgage another property- once again exemplary service- jumped hoops and locked down two terrific deals. Both come highly recommended and will ensure everything goes through AdM in the future- thanks!

Contiki · 12 June 2019 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Contiki Operations, thank you for your kind words. Taking the time to leave your 5* rating and recommendation is very much appreciated. Kind regards, Mark

5/5

Google

I have just today exchanged contracts on my flat in Beckenham which has been my pride and joy for the last two years. I used Alan de maid for the sale, as I had bought the flat through Lisa when she was working for another agent on the High Street and was confident in her ability to find me a buyer. She has always been an absolute pleasure to deal with and has been instrumental in pushing the solicitors in the chain to get the sale through in time for exchange today. Thank you so much Lisa! And big thanks to Mak for his honest, no messing approach when valuing the flat in the first place. I’d highly recommend Alan de maid to anyone looking for a quick sale and a five star service!

Jessica · 12 June 2019 · Alan de Maid Beckenham

Agent replied · 10 June 2024

It is wonderful to read that you had such a great experience selling your property through Alan de Maid and that you found Lisa, Mak and the whole team a pleasure to work with. Thank you Jessica for your 5* review and kind recommendation. Best wishes, Scott

5/5

Google

I received a 5* service from ALL the team at Alan De Maid Beckenham. Lisa Knight has just been the most attentive and fabulous agent I have ever dealt with, she constantly kept me updated from the very first viewing until exchange of contracts , anytime I called or emailed her (and there were quite a few) she responded promptly and nothing was ever any trouble for her. Anytime I called and Lisa was out all of the office the other staff were more than pleased to help. I will most certainly tell all of my family and friends to use Alan De Maid. If you are looking for an impeccable first class agent who you can trust to look after the sale of your house, or to buy one have no doubt that Alan De Maid will do you proud.

Caroline · 12 June 2019 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you Caroline for your wonderful 5* review. It is great to note that you have been very happy with the service provided by the whole team at Alan de Maid in Beckenham and I would like to assure you that your kind words will be forwarded to the team. Best wishes, Scott.

5/5

Google

Lisa was helpful at all times and proactive. She introduced me to a good decorator,as my flat badly needed painting . When a Buyer was found , she was diligent in checking progress and liaising with the Buyer and the Buyer’s solicitor. When she was not in, her emails were monitored by MAK, the office director ,who always promptly replied to me with relevant information. Alan de Maid also carried out all viewings for and always promptly gave me feedback. An excellent service.

Martin · 12 June 2019 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Fantastic to read Martin, that Lisa from our Beckenham branch of Alan de Maid, was especially helpful and proactive throughout the marketing and sale of your property. Thank you for your 5* review and hope that you will return to Alan de Maid for your future property needs. Best wishes, Scott

5/5

Google

Excellent service. We would recommend them, without a doubt.

Dave · 16 April 2019 · Alan de Maid Orpington

Agent replied · 12 June 2024

Thank you Dave for the recommendation and 5* review. It is great to read that you received an excellent service from the team. Best wishes, Emma.

5/5

Google

Very happy with the service provided, always ready to help us see the property even at odd times and sometimes even during their days off. plus they seem to have a higher-quality selection of properties than others. definitely recommended.

Maurizio · 16 April 2019 · Alan de Maid Orpington

Agent replied · 12 June 2024

Thank you Maurizio for your fantastic review. Kind regards Emma

5/5

Google

David and his team were so supportive to my father, selling his longstanding family home and moving away from the area was always going to be difficult, but the team kept us informed through the entire process and made it as an free as possible, we were and still are extremely grateful and wouldn't hesitate to recommend them.

Karen · 16 April 2019 · Alan de Maid Orpington

Agent replied · 12 June 2024

Thank you Karen for sharing with us your 5* review of the service and suport you received from our local Alan de Maid team. Best wishes, Scott

5/5

Google

Excellent service from David and his team. David understood our requirements from an initial telephone call and found us the perfect property. The whole team are professional and determined to make sure the move happens, …

Rob · 16 April 2019 · Alan de Maid Orpington

Agent replied · 12 June 2024

Thank you Rob for your kind words and excellent review. Best wishes, Emma.

5/5

Google

I would wholeheartedly recommend the services of David Hughes and his colleagues at Alan de Maid . They are a market leader in the area and our property was sold at a very keen price extremely promptly .Service terrific and commission very competitive . Thank you again . Mike Ashton

Mike · 16 April 2019 · Alan de Maid Orpington

Agent replied · 12 June 2024

Thank you Mike for your amazing and kind review of our dedicated team at Alan de Maid. I will, of course, make sure your kind words and 5* review is forwarded on to them. Kind regards, Scott

5/5

Google

Recently used Alan De Maid to sell our property. Really pleased with the service received. James was helpful and professional. Selling our property within a good timescale. The office backup of Phillipa and Gill were also very efficient. Kept us well informed throughout the process . Would recommend.

Alexandra · 16 April 2019 · Alan de Maid Orpington

Agent replied · 12 June 2024

Thank you Alex for your kind words and wonderful review. Best wishes, Emma.

5/5

Google

We recently used Alan de Maid (Locksbottom) for both our sale and purchase. The team are absolutely fantastic, especially James and Gill who were brilliant throughout the entire process. They both gave us plenty of updates and really …

Phoebe · 16 April 2019 · Alan de Maid Orpington

Agent replied · 12 June 2024

Thank you Phoebe for your wonderful review. Best wishes.

5/5

Google

James and Diane have been really helpful. Very efficient estate agent in Orpington.

Pronoto · 26 October 2018 · Alan De Maid Orpington

Agent replied · 24 October 2024

Thank you for your fantastic 5* review of the efficient and helpful service you received from our dedicated Alan de Maid team in Orpington. Best wishes Emma

5/5

Google

Absolutely fantastic !! Very proactive and prompt!! Helpful and patient !! Would rate them even higher if possible !! Special mention Diane , Cally and Dario for all their help

Sravankumar · 26 October 2018 · Alan De Maid Orpington

Agent replied · 24 October 2024

Thank you so much for this excellent 5 star review for the whole team at Alan de Maid in Orpington! I am so pleased to read that you would rate them even higher if you possibly could! Fantastic customer service! Many thanks, Maryjane.

5/5

Google

We bought our first property through the Orpington branch and can’t praise James enough for all his hard work. He was always available on the end of the phone for any questions we might have, often going above and beyond to deliver us the best service!

Ian · 26 October 2018 · Alan De Maid Orpington

Agent replied · 24 October 2024

Hello Ian, Thanks for the fantastic 5 star review. Congratulations on the purchase of your first home! How wonderful that James and the team at Alan de Maid in Orpington were always available to provide you help and guidance, going above and beyond for a valued customer. We wish you all the best in your new home. Kind regards, Maryjane.

5/5

Google

I went into the office to ask for a Market Appraisal for my property. The staff were very friendly and helpful and Dario who came to do the valuation was very polite and professional. The responses to phone calls and emails have been very quick and efficient and I found their service was excellent.

Jan · 26 October 2018 · Alan De Maid Orpington

Agent replied · 24 October 2024

Thank you Jan for your wonderful 5* review of Dario and our office team at Alan de Maid in Orpington. Customer experience is very important to the Alan de Maid team and it is fantastic to read that you have found your experience so far to be professional, helpful, efficient and very friendly. I wish you the very best in marketing your property and hope you achieve a quick sale. Kind regards, Scott.

5/5

Google

We are enormously grateful to Diane for her expert and realistic advice on the sale of our mother's home of 60 years, a huge wrench for us all. Diane was at all times sensitive and respectful, working tirelessly and efficiently behind the scenes to make sure that the sale progressed smoothly and quickly. I never thought that a house sale could prove to be a completely stress-free experience, all due to Diane's efforts on our behalf. Many thanks

Irene · 26 October 2018 · Alan De Maid Orpington

Agent replied · 24 October 2024

Hi Irene, Thank you for taking the time to leave us this great 5 star review. We know that selling a house can be a stressful time so it's great to see that the personal and straightforward approach taken by the Alan de Maid team made this a stress free experience for you. Thanks you once again and best wishes. Sarah

5/5

Google

I cannot express my thanks to Diane and her fantastic team for all the help and assistance they provided to me when selling and buying. Selling my property was difficult emotionally for me, but they managed to find me a buyer who was true to his word and completed the purchase in a super quick time. My purchase was fraught with problems as I buying a leasehold property but their experience and valuable knowledge got me through the process and they took the stress and worry away from me. I would not hesitate in recommending them, they really did go the extra mile to get me moved into my new property which I am now so happy to be in.

Sandra · 26 October 2018 · Alan De Maid Orpington

Agent replied · 24 October 2024

Thank you so much Sandra for sharing your fantastic experience with our Alan de Maid branch. We appreciate your 5 Star review and wish you every happiness in your new home. Kind Regards Renee

5/5

Google

We engaged with Alan de Maid as a marketing agent for the property we have bought. We are rally grateful James for his personalised and professional approach, being always available to help, and dedication to provide great support for sellers as well as for us as buyers. We really appreciate James and Alan de Maid team making our experience smooth and enjoyable.

Maxim · 26 October 2018 · Alan De Maid Orpington

Agent replied · 24 October 2024

Thank you for the great 5 star review. The Alan de Maid are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire purchase process. It's great to see that you were able to benefit from their excellent service. Thank you, Sarah.

5/5

Google

We have just bought our first property through Alan De Maid and were so glad that James Foyle was looking after our sale! Not only did he make the process smooth, straight forward and stress free for us, he was extremely helpful and compassionate throughout. Nothing was too much trouble, he was extremely professional and we can't thank him enough for all the advice and guidance he gave.

Hannah · 26 October 2018 · Alan De Maid Orpington

Agent replied · 24 October 2024

Hi Hannah, Congratulations on your first property purchase! James and the whole team at Alan de Maid in Orpington pride themselves on delivering 5 star customer experiences to all our valued customers! We aim to provide a straightforward and simple approach whether buying or selling through our branch. Best wishes in your new home, Maryjane.

5/5

Google

We used Alan De Maid to sell our house towards the end of last year. We switched to them from a different estate agent with whom we had been struggling and we were so glad we did. If only we had done so sooner! The service we got from Alan de Maid was fantastic and so different to what we had experienced elsewhere. The whole team were very professional and helpful and kept us fully informed on progress and developments around viewings etc. They were all really connected so it didn’t matter who we spoke to, everyone knew what was happening. They gave us helpful and practical advice around the offers we received on our house and Diane’s guidance and experience was invaluable as we navigated our way through a few complications in relation to the property we were purchasing. The progression service was equally impressive and we managed to get to completion in just 7 weeks. We’ve no doubt that this was helped by the efforts of the Alan de Maid team to keep things moving along. We wouldn’t hesitate to recommend Alan de Maid.

Deb · 26 October 2018 · Alan De Maid Orpington

Agent replied · 24 October 2024

Thank you for the great 5 star review and recommendation. The Alan de Maid team are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sale and purchase process. It's great to see that you were able to benefit from their excellent service. Best wishes, Sarah.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Alan de Maid

Which Alan de Maid office has the most reviews?

Bromley (The Old Municipal Buildings) has the most, with 345 reviews rated 4.6 out of 5, followed by Beckenham with 233.

Where are the Alan de Maid offices?

The six Alan de Maid offices, by town:

Has Alan de Maid won any awards?

Yes. In The Trusted Agent 2026 awards: Alan de Maid, Beckenham won Gold; Alan de Maid, Bromley won Gold; Alan de Maid, Chislehurst won Trusted Agent.

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