Trusted Agent profile
★★★★★
1,182 reviews across 6 offices and 3 platforms
Alan de Maid has six offices, in Bromley (two offices), Beckenham, Chislehurst, West Wickham and Orpington. Together they have 1,182 reviews on three platforms, rated 4.8 out of 5 overall.
1,167
Reviews on Google
All 6 offices
4
Reviews on Facebook
All 6 offices
11
Reviews on Trustpilot
Business-wide
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Alan de Maid's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFast to communicate and professional
Thanks Valentin for the 5 star review. Great to learn that the Alan de Maid team in Bromley were able to effectively communicate with you in a professional manner. Best wishes. Kind Regards, Sarah
1/5
GoogleCompany are not reliable and are not supportive to their customers. They rip people off at any chance and lie all the way through.
I am sorry to read that you feel this way. So that we can look further into any concerns you may still be experiencing, please contact us via review@countrywide.co.uk. Kind regards, Scott
5/5
GoogleSophie is a great Property manager, always helpful and fast in replying!:)
Thank you Eleonora for great 5* review. Kind regards, Lucy
5/5
GoogleThank you Bee for being extremely professional and helpful. Helped us find a nice property very quick. Definetily recommend it !!
Clayton, congratulations on your new home and thank you for your great 5* review and recommendation. Best wishes, Tracey.
1/5
GoogleNot a good Agent. They are one sided when it comes to vacating house. They have given lot of idea to landlord to take the full advance of Tenant's money. No Honestly.
Peppin, I am sorry to read that your experience has not met your expectations. Countrywide take all feedback seriously and I would ask that you email full details to review@countrywide.co.uk where the Customer Relations Team will investigate and respond to you. Kind regards, Mark
5/5
GoogleGood service from Bee Cemal, have good experience with Alan de Maid, will continue to use their service.
Thanks Korina for the great review, i am glad we were able to help. Kind Regards, Sarah
5/5
GoogleThank you Bee for making sure have a home, You are the best, you did not give up on me until you found me a property. You deserve more than five stars keep it up.
Thank you so much for your kind 5* review. Best wishes, Lucy.
5/5
GoogleNatasha from the Bromley office was amazing and saw me through the entire process. Very pleased with her warmth and patience in helping me get the right property
Thank you Nelly for your glowing 5* review of our team at Alan de Maid. Best wishes, Scott.
5/5
GoogleAlan de Maid letting team have been really helpful and efficient- the new property manager has done a good job in getting things done on the property,
Thank you for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot
5/5
GoogleExcellent service. Bee is awesome, quick, reliable, and made the whole process run smoothly. I would recommend this estate agency to all.
Thank you very much Matt for the great 5 star review. Kind regards, Sarah
5/5
GoogleAfter an online search we find the property advertised by Alan de Maid we made a phone call and the next day the visit Bee Cemal the letting negotiator was super professional and straight forward organising things, always available to answer a few questions doubts that we have, 6 stars out of 5 really recommend and you have the feeling of someone really looking to a properties that match your needs you have to visit Alan de Maid branch
Thank you Nuno for your brilliant 5* review and kind recommendation of our whole team at Alan de Maid. Best wishes, Scott
5/5
GoogleI am very happy with service, everything was very organised. Natasha was very helpful and made sure everything was done on time and up to top standards. Would definitely recommend to my friends and family!!!
Many thanks Daiva for your 5* review and recommendation. Delighted the team at Alan de Maid provided you with a great service. Best wishes, Tracey.
5/5
GoogleBEE is so helpful in all the process. Thanks to her team as well ALAN DE MAID. very happy now after moving in new home and such a nice property in excellent location. Thanks once again.
Many thanks for your wonderful 5* review and recommendation. I hope you are settling into your new property. Best wishes, Tracey.
5/5
GoogleI just wanted to thank Bee Cemal, Natasha Pitman, Oliver Painter for the great work with my lovely new tenants. You guys made the whole rental process a breeze. Thanks for being there Jacqui H
It is wonderful to see yet another wonderful 5* review for our dedicated team. Best wishes Emma
5/5
GoogleGreat service from Aurienne. Helped every step of the way where possible and ensured that it went smoothly. If you’re purchasing a property through Aurienne you’re in safe hands, highly recommended!
Thank you Joe for your wonderful 5* review of the great service you received from Aurienne and our dedicated Alan de Maid team in Bromley. It is great to read that you were helped at every step of the way. Best wishes, Emma.
5/5
GoogleAs first-time renters, both Bee & Tanya gave us peace of mind with all aspects of our tenancy. Professional, personal service. No hassle. No problems. Highly recommended.
Thank you Samuel for your kind 5* review of our local Alan de Maid team. It is always great to read such positive reviews and recommendations from our clients. Kind regards, Mark
5/5
GoogleVery friendly and professional team. Me and my wife are especially grateful to Bee Cemal as she always was I'm touch and quickly helped with all the questions we had. Will definitely recommend to my friends
Thank you Oleg for your wonderful 5* review and recommendation of our team at Alan de Maid. Kind regards, Scott
5/5
GoogleGreat service from all at Alan de Maid Bromley. The team managed to go above and beyond for us to get a sale through within 6 weeks. Thank you to all the team in Bromley and would highly recommend selling via the team.
Thank you Joseph for your glowing 5* review! I will of course make sure your kind words are forwarded to the whole Alan de Maid team. Best wishes, Scott
5/5
GoogleMy property was always going to be problematic to sell. However the girls at Alan de Maid found a buyer and were always cheerful and went out of their way to be helpful. Thank you all especially Aurienne for all your efforts.
Thank you so much for taking the time to leave us such a positive review. We appreciate you choosing Alan de Maid to sell your property. Kind Regards Renee
5/5
GoogleAn excellent service from Alan de Main. Bee Cemal is a wise ,skilful, lettings negotiator , paired with Tanya you have a 'can do' team.Supporting and decisive and very helpful. We would have no hesitation in recommending Alain de Main. Dennis Simmonds.
Thank you for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot
5/5
GoogleI can't praise the Bromley branch of Alan De Maid enough. From the initial contact and marketing to the final completion. The communication from my direct agent Aurienne Ford was exemplorey. On the whole an excellent and professional service received throughout the whole selling process. 5*.
Thank you Don for this wonderful 5* review for the team at Alan De Maid in Bromley. It is ever so pleasing to read of your fantastic experience from beginning to completion. I will be sure to pass your kind words on to Aurienne. Best wishes, Maryjane.
5/5
GoogleThank you to the team at ADM Bromley. We had outstanding service and would recommend them. We had a particularly complicated move but Teresa and her team worked so hard to keep us updated and informed. I don’t think the move would have happened without their help.
Thank you Kinder for your wonderful 5* review about our local Alan de Maid team! I will, of course, make sure you kind words are forwarded to our local team. Best wishes, Scott
5/5
GoogleDear Sophie, Yes we are very reassured that your control of the property management is well organised and efficient. Yes we are also happy to have the wall cracks and tiling repaired as you describe. Thank you for the work you have already got in hand and we are pleased to have you managing our property. Kind regards Robert Dennis
Thank you Rob for your kind review, I will ensure your comments are passed on to Sophie. Best wishes, Mark
5/5
GoogleFantastic experience using ADM. From the first step to the last, both Bee and Tanya were terrific and I can't speak highly enough of there professionalism. The whole process was made simple and straightforward and I would certainly recommend ADM to anyone looking to rent. Thanks again!
Thanks Jonathan for your kind comments and review. Your recommendation and 5* rating are very much appreciated. Best wishes, Mark
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bromley (The Old Municipal Buildings) has the most, with 345 reviews rated 4.6 out of 5, followed by Beckenham with 233.
The six Alan de Maid offices, by town:
Yes. In The Trusted Agent 2026 awards: Alan de Maid, Beckenham won Gold; Alan de Maid, Bromley won Gold; Alan de Maid, Chislehurst won Trusted Agent.
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