Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI can't praise the Bromley branch of Alan De Maid enough. From the initial contact and marketing to the final completion. The communication from my direct agent Aurienne Ford was exemplorey. On the whole an excellent and professional service received throughout the whole selling process. 5*.
Don · 14 June 2019 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you Don for this wonderful 5* review for the team at Alan De Maid in Bromley. It is ever so pleasing to read of your fantastic experience from beginning to completion. I will be sure to pass your kind words on to Aurienne. Best wishes, Maryjane.
★★★★★ 5/5
GoogleThank you to the team at ADM Bromley.
We had outstanding service and would recommend them.
We had a particularly complicated move but Teresa and her team worked so hard to keep us updated and informed. I don’t think the move would have happened without their help.
Kinder · 14 June 2019 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you Kinder for your wonderful 5* review about our local Alan de Maid team! I will, of course, make sure you kind words are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleDear Sophie,
Yes we are very reassured that your control of the property management is well organised and efficient.
Yes we are also happy to have the wall cracks and tiling repaired as you describe.
Thank you for the work you have already got in hand and we are pleased to have you managing our property.
Kind regards
Robert Dennis
Rob · 14 June 2019 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you Rob for your kind review, I will ensure your comments are passed on to Sophie. Best wishes, Mark
★★★★★ 5/5
GoogleFantastic experience using ADM. From the first step to the last, both Bee and Tanya were terrific and I can't speak highly enough of there professionalism. The whole process was made simple and straightforward and I would certainly recommend ADM to anyone looking to rent. Thanks again!
Jonny · 14 June 2019 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thanks Jonathan for your kind comments and review. Your recommendation and 5* rating are very much appreciated. Best wishes, Mark
★★★★★ 5/5
GoogleEver since Sophie came on board as our new Property Manager things have really started moving and we appreciate her help in getting everything organised and sorted. She's been very prompt in getting back to us and also proactive in getting stuff done. Thank you, Sophie :)
Andreea · 14 June 2019 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot
★★★★★ 5/5
GoogleGreat service from the Bromley team letting a house for me. Kept me informed at all stages from advertising to viewings through to signing of contracts. Took only five weeks from start to finish and only a week between tenants. Bee was very professional and gave great feedback after each viewing.
Tracy · 14 June 2019 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you Tracy for your glowing 5* review of our Alan de Maid team. It is always great to read such positive reviews from our clients. Best wishes, Lucy.
★★★★★ 1/5
GoogleThe start of the tenancy was all fine and everything run smoothly. . However I moved out a month ago (4 days early ) and still have not received the rent for those 4 days that is owed to them despite the landlord promptly paying it. I had to even sort out my deposit return directly with the landlord as the property manager was inefficient and did not deal with mine or the landlords enquires. Such a shame as the office staff Natasha and Shayna at the start of the tenancy provided such a great service and it has been spoilt by delays and lies by others at the end. BE VERY WEARY
Thank you Mike I will email you all the details as your colleagues have now ignored me for 2 days and I still have not received my rent refund.
D · 14 June 2019 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you Emma for taking the time to leave us your feedback and I would like to assure you that your feedback will be passed on to the Regional Manager. However, if you wish to discuss your concerns further, please feel free to contact us via review@countrywide.co.uk
Kind regards, Mike.
★★★★★ 5/5
GoogleThe lettings team at ADM helped my with a recent move and I was really impressed with their professionalism throughout the process. From the initial meeting through to starting my tenancy the team were proactive; helping me to find me a suitable property within my budget and making all of the paperwork as painless as possible. I will use ADM in the future.
Adam · 14 June 2019 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you Adam for your 5* review and kind comments. All the best, Mike.
★★★★★ 5/5
GoogleWe can't praise Alan de Maid enough. Excellent service from first viewing to completion. Rebecca Corbett, Teresa Hiscoke and everyone at the Bromley branch were on top of everything throughout, providing a professional and friendly service that made the whole process easy and as stress free as possible. Communication from Rebecca and Teresa was excellent. Thanks for helping us find our perfect first home!
Andrew and Allison
Andrew · 14 June 2019 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for the fantastic 5 star review. The Alan de Maid team in Bromley are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire process. It's great to see that you were able to benefit from their excellent service and have found a perfect first home for you. Best wishes from us all.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleAmazing service! This is the first time I'm dealing with the agency and after hearing lots of horror stories I was prepared for a long bureaucratic process. However it took only three working days from viewing the property until signing the contract. Very very happy and I will definitely recommend Alan de Maid to anyone.
Anna · 14 June 2019 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Hi Anna, thank you for your great 5* review and recommendation. Delighted to read that you have found the process with Alan de Maid so efficient. Hope you are settling in well, best wishes, Tracey.
★★★★★ 5/5
GoogleSophie is an absolute asset to your office.
Since starting her new role, all outstanding issues were resolved immediately while keeping us informed at every step.
The level of service has done a 360 with her onboard, always being available when I've called and responded to emails within a matter of hours.
She is certainly a Property Manager that I'd want to manage a property
Alan DeMaid - keep this woman happy!
BERNIE · 14 June 2019 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your kind words are made known to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleFrom the very beginning the service with Alan de Maid was brilliant, I received a call from Bee from my enquiry via rightmove. She was brilliant, friendly, helpful. She helped me with my enquiry which led to a viewing, and then on to a us letting the property we viewed. Usually with estate agents, they are very landlord geared& not tenant orientated. This was not like that at all, throughout Bee ensured we were happy with the process, accomodated / brokered both landlord and tenant requirements. Made sure everything was done properly but with a positive approach which left us happy to have dealt with Alan de Maid. All round excellent service& we are moving in tomorrow! New home- Yipeeeee!
Just want to say thank you guys for making us feel comfortable and secure throughout the process, I would recommend Alan de Maid to anyone and particularly Bee. Brilliant negotiator :))
Yasemin · 14 June 2019 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Hi Yasemin,
Thank you for the great recommendation. The team are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire process. It's great to see that you were able to benefit from their excellent service.
Kind regards, Sarah
★★★★★ 5/5
GoogleVery happy with the service received from the letting team at Alan de Maid in Bromley. What a lovely team of professionals who found a tenant quickly and efficiently for me.. They kept me informed and were in regular contact at every stage. I felt in safe hands and I am grateful to have found them. Thankyou.
Ruth · 14 June 2019 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you Ruth for taking the time to let us know how pleasing the sevice you received from the local Alan de Maid team was. Kind regards, Mark
★★★★★ 5/5
GoogleI had a unique situation where I was moving with my family of 4 from LA to London. Natasha P at Alan de maid was absolutely wonderful in every step of this difficult process. She assisted with me with all steps and was very patient when we ran into any issues with this process while I was 3000 miles away. I just moved into my new home and love it. Thanks Natasha and Alan De Maid, I will defiantly be buying my next home through them!! Ayo A
Anderson · 14 June 2019 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you Anderson for your wonderful 5* review about our local Alan de Maid team. It is brilliant to read that you received such great service and I will make sure your kind words are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleI am so happy we chose ADM to sell our property. They are true professionals. We felt like clients not customers and their honest, knowledgeable hard working approach in my opinion sets them apart from other estate agents. I would recommend them to anyone looking to sell, they make the whole process a great experience. Well done ADM.
Michael · 14 June 2019 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you Michael for your glowing 5* review of our local Alan de Maid team. It is always great to read such positive reviews and recommendations from our clients.
Kind regards, Scott
★★★★★ 5/5
GoogleAlan de Maid were extremely efficient from our first contact with them. They explained the letting process clearly and found the perfect tenants (we hope!) in double-quick time, with the outcome being a completely hassle-free let. A very professional service.
Lois · 14 June 2019 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you Lois for the fantastic 5* review. As always, we are glad to hear excellent reviews about the service we provide to our customers. I will pass your comments on to everyone involved at the Alan de Maid branch.
Best wishes, Lucy.
★★★★★ 5/5
GoogleFantastic experience! The Aurienne and the rest of the staff at Alan de maid Bromley where really pleasant and thoroughly they acted as great representing during the process of purchasing our first property. I would absolutely highly recommend their service to first time buyers. Also a big Thank you to Petrena for going above and beyond with assisting with my engagement surprise this made the day even extra special.
Ish · 14 June 2019 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for your fantastice 5* review! Congratulations on your first house purchase and engagement. Exciting times. I'm delighted the team at Alan de Maid made the purchase process go well for you and that Petrena, went above and beyond in helping with your engagement! Hope you are settling into your new home. Best wishes, Tracey.
★★★★★ 5/5
GoogleI have used Alan de Maid’s letting service and been very happy with the efficient and friendly service provided especially from Natasha ( Bromley office ). The process has been very easy, stress free and communication from Natasha at all times has been superb.She has also answered any questions with patience and nothing is too much trouble. Everything that was meant to be actioned was promptly and I would recommend using Alan de Maid to anyone who requires a letting service and I will not hesitate to use them again.
Sophie · 14 June 2019 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you Sophie for recognising the efficient and friendly service you received from Natasha and the lettings team at Alan de Maid, Bromley. It is great to read that you felt the process was handled in such a way to make it stress free and that nothing was too much trouble.
Thank you for your 5* review and great recommendation, Scott.
★★★★★ 5/5
GoogleMy experience with Alan De Maid has been extremely positive.
We had to find somewhere pretty quick and Harry Burge was extremely helpful with this. Harry was our negotiator with Alan De Maid and throughout he was consultative, informative, friendly and helpful. We had specific requirements that we needed from our home and Harry listened and put forward very accurate / appropriate properties.
We viewed these properties quickly after requesting, and were given a full show around - he proved himself to be knowledgeable with both of the properties.
The process was quick after deciding which one we wanted and Harry was always very contactable / transparent throughout.
Tanya Johnson who works in the lettings team is very helpful also. She’s a fun, friendly and helpful person who always kept us updated and clearly answered any questions that we had.
Both are a pleasure to speak with and I commend anyone to them.
Thanks guys! :)
Connor · 14 June 2019 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Hello Connor,
Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Harry, Tanya and everyone involved at branch.
Kind Regards, Sarah
★★★★★ 5/5
GoogleI am happy with the services provided. The property is suitable for my family. Especially Bee is so good. Made every thing really quick and helped to solve many issues. She is brilliant. Also I would like to mention Tanya who too helped me. Great job guys.I will definitely recommend Alan De Maid to my friends.
Hency · 14 June 2019 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Many thanks for your 5* review and recommendation. Great to read that Bee, Tanya and the team provided you with a professional and effective service. Best wishes in your new home, Tracey.
★★★★★ 5/5
GoogleRating only, no written review.
Tom · 12 June 2019 · Alan de Maid Beckenham
Agent replied · 10 June 2024
Thank you Tom for your 5* review of our team at Alan de Maid, Beckenham!
Best wishes, Scott.
★★★★★ 5/5
GoogleVery helpful agents who worked tirelessly to overcome any difficulties in the property buying process, many thanks!
Tom · 12 June 2019 · Alan de Maid Beckenham
Agent replied · 10 June 2024
Thank you Tom for your 5* review of our team at Alan de Maid in Beckenham. It was great to read that you felt the team worked tirelessly for you.
Best wishes, Scott
★★★★★ 5/5
GoogleI can’t recommend Alan de Maid highly enough. Lisa supported and guided us every step of the way. She kept us informed, responded promptly and was both friendly and professional.
Paul · 12 June 2019 · Alan de Maid Beckenham
Agent replied · 10 June 2024
Thank you Paul for your 5* review! It is great to read that you found Lisa very supportive and I will make sure your kind words are forwarded to the whole Alan de Maid team.
Best wishes, Scott
★★★★★ 5/5
GoogleVery good service provided. Initial marketing advice and predicted property value was accurate. Lisa kept us updated on progress with the sale and ensured all parties were regularly informed.
Alex · 12 June 2019 · Alan de Maid Beckenham
Agent replied · 10 June 2024
Hi Alex, thanks for your 5 star rating and review. It's great to know that Lisa and the team at Alan de Maid Estate Agents provided you with such a professional and effective service. Best Wishes, Tracey.
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