Trusted Agent profile

Alan de Maid estate agents in Bromley, Beckenham, Chislehurst and 2 more

4.8

★★★★★ Excellent

1,185 reviews across 6 offices and 3 platforms

Alan de Maid has six offices, in Bromley (two offices), Beckenham, Chislehurst, West Wickham and Orpington. Together they have 1,185 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,170

Reviews on Google

All 6 offices

Facebook logo

4.0 / 5

4

Reviews on Facebook

All 6 offices

Trustpilot logo

11

Reviews on Trustpilot

Business-wide

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Our offices

Alan de Maid's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Alan de Maid office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

If you are selling the area covered by the Alan De Maid branch, Beckenham, then look no further!! The team at ADM are truly unbelievable and go over and beyond in how they can assist. For this reason, we have purchased 2 properties through them, sold 1 and rented 1, all in the Beckenham area. Munsoor was always at the end of the phone in providing expert advice through times of Brexit (out second purchase with ADM) through to Covid-19 (one of our property sales with ADM). Lisa is massively dedicated to her clients and ensuring they are guided through the entire process with excellent communication. There appears to be no hour of the day where she was would not make herself available to chat, from late night calls, to calls during day off, and even calls during her son’s birthday (I felt bad for that one!) I never write reviews, but you will not find a better team to buy/sell/rent your property in Beckenham.PositiveResponsiveness, Quality, Professionalism, Value

Robert · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Many thanks for your excellent comments and 5* review. Best wishes, Lucy, Customer Relations

5/5

Google

Munsoor and his entire team at Alan de Maid Beckenham deserve my accolade of being the premier 'go to' Estate Agent in Beckenham. Key aspects of their outstanding service in selling my property at Brackley Rd last week, were their respectful, understanding, hard working and personable approach to me, the Client. Thank you all, its been a pleasure collaborating with you.PositiveResponsiveness, Quality, Professionalism, Value

Stef · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Excellent service from Lisa Knight and all of the team at Alan DeMaid Beckenham. Lisa always kept me up to date with the buying process and made herself available throughout. Very comfortable purchasing process for a first time buyer. Thank you.PositiveResponsiveness, Professionalism

Ciara · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Lisa in the Beckenham office is brilliant. One bed retirements homes are not easy to sell at the best of times and in present circumstances lifetime became very difficult. But Lisa stuck at it keeping the purchaser interested even when it looked like she would withdraw after problems down the chain. Lisa kept me informed all through the processPositiveResponsiveness, Quality, Professionalism, Value

Sue · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

It is brilliant to read another glowing review of our local team, thank you for taking the time to rate us 5*'s. Kind regards, Scott @ Customer Relations

4/5

Google

I found Lisa Knight an absolute pleasure to work with through the whole experience of selling my property, once she took over. She's responsive, provides feedback and has a genuine enthusiasm for her role, which really shows in the service she provides.PositiveResponsiveness, Professionalism, Value

Charlie · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for taking the time to share your experience and wonderful review! Kind regards, Scott @ Customer Relations

5/5

Google

Alan de Maid in Beckenham provided an exceptional service in the sale of our house. Mak and Karen were extremely professional and lined up immediate viewings for our property which were well managed. This resulted in an offer which we accepted, and the team kept in touch throughout the process. I would highly recommened Alan De Maid, we were very impressed.

Tom · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I would like to thank Alan de Maid for their professional, courteous and kind service. They helped to smooth along our sale through some bumps that happened on the way keeping us fully informed at all times. It really helps having someone with local knowledge who cares and has experience. Particular praise goes to Ralph and Mansoor who were both brilliant. Thanks.

Simon · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

ADM looked after our purchase. Hannah has been super helpful and responsive throughout the process. She has been proactive, keeping in touch with the agent looking after our sale, helping chase solicitors and keeping the sellers in the loop. The whole team was familiar with our case, meaning that we could call the office and everybody could help if Hannah was not around.

E · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Lisa at Alan de Maid was selling the property we purchased. She did a great job showing us round, made herself available to answer questions and really helped us reach the point of exchange. She was an excellent communicator which was much appreciated.

Morgan · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Many thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations

5/5

Google

Lisa at the Beckenham office is absolutely fantastic! She kept me up to date at all times; was really responsive when I had queries; and prodded solicitors when necessary. She understands people and is fantastic at matching clients to properties. She really knows her stuff! Lisa is a pleasure to have worked with - I cannot recommend enough!PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I would not hesitate to recommend Alan de Maid to others looking to sell their home. Alan de Maid have a real understanding of the local market, excellent photography and provide professional service. Lisa Knight is responsive and customer service focused - I highly recommend using Lisa.PositiveProfessionalism

Diane · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Lisa and the team at Alan De Maid have helped make our house move very smooth and speedy. The correspondence and availability whenever to discuss things was great, Lisa even taking calls out of hours at home which was super helpful. Would be more than happy to work with them again in the future :)

Jon · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I recently completed a purchase through Alan de Maid. I was delighted by the service from the first phone call to collecting the keys 12 weeks later. Lisa, or her colleagues, were always on hand, very proactive and ensured that both seller and buyers remained supported through the process. As a result, it was a smooth and efficient transaction for all involved.

Clara · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

An excellent service from Lisa Knight at Alan de Maid. Having used her for my sale (last year) and recent purchase in Beckenham I am more than extremely pleased with the service. Lisa done a great job during my sale sorting out several issues that came up and kept me updated regularly between all parties. The recent purchase doing the same liaising well between me and the vendor as well as the solicitor quickly and efficiently even through the pandemic lockdown. Great professionalism and knowledge in the sales market and communication qualities between all involved is second to none. I have had no hesitation in recommending her to friends who are placing their properties on the market in the area! Many Thanks Lisa & the team!

Gary · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Really great to read another 5* review for our Alan de Maid branch. Thank you so much Gary for the recommendation. Your comments will be passed on to the team. Kind regards, Lucy.

5/5

Google

Me and my partner could not have had a better experience buying our first home. Lisa Knight has handled our process from start to finish with upmost efficiency and professionalism. Lisa and her team have made this process what it should be, exciting, fun and extremely smooth sailing. We could not recommend Alan de Maid (especially Lisa), enough. If we was to move in the future we already know Alan de Maid will be our first call. Thank you all!PositiveProfessionalism

Dan · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

A big thank you to Alan de Maid and Lisa Knight especially for her tireless efforts over the last 15 months in helping us complete the purchase of our dream home (Cheesy as it sounds!!). We received excellent service throughout an extremely protracted process where Lisa was always available, amenable and incredibly efficient in dealing with a whole range of issues. I would thoroughly recommend the services of Alan de Maid and wish Lisa and the team all the best for the future!PositiveResponsiveness, Quality, Professionalism

Andrew · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations

5/5

Google

As buyers, we were really impressed with Alan de Maid and viewed a number of properties with them. We really felt they wanted us to find the perfect place and were our 'go to' estate agents in Beckenham. We were specifically impressed with Karen Looker who went above and beyond to ensure that we could meet our move in date. Without her, we could have been homeless right now! She was always super professional and incredibly proactive in chasing both our solicitors and the seller's, especially when they were being difficult. We cannot thank her enough for all of her help.PositiveResponsiveness, Quality, Professionalism, Value

Kristen · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Another email review from a happy buyer! Lisa Knight has been excellent. We met her in Dec but failed to secure the property in question which we were very keen on. However, we kept in touch due on going search. Then an opportunity arose to purchase the original flat and Lisa acted promptly to secure it and now successfully completed on. Lisa remained aware of interest and acted with the utmost urgency with good communication at all times. Thank you Lisa!

Munsoor · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I cannot recommend Lisa Knight at Alan de Maid highly enough. From beginning to end her communication was excellent. She gave useful feedback after every viewing and then made sure everything continued to run smoothly after we accepted an offer right up until exchange. Lisa was always on hand to discuss any aspect of our sale, and always made us feel like we mattered and our sale was a priority to her. If you want a professional estate agent who cares about her clients I wouldn’t hesitate to recommend Lisa to handle your sale.

Ellie · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Alan de Maid

Which Alan de Maid office has the most reviews?

Bromley (The Old Municipal Buildings) has the most, with 348 reviews rated 4.6 out of 5, followed by Beckenham with 233.

Where are the Alan de Maid offices?

The six Alan de Maid offices, by town:

Has Alan de Maid won any awards?

Yes. In The Trusted Agent 2026 awards, Beckenham won Gold, Bromley won Gold and Chislehurst won Trusted Agent.

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