Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe were very pleased with all the assistance the team gave upon our move.
After a long process and a lot of of very understanding and accommodating conversations during the sale of my fathers property, we finally moved into our new home 2 weeks ago and couldn't be happier.
Special mention to Hannah for her patience and understanding with us as first time buyers.PositiveResponsiveness, Quality, Professionalism
Scott · 16 June 2021 · Alan de Maid West Wickham
Agent replied · 15 June 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleThe service we received from Alan de Maid West Wickham in relation to our house purchase was excellent. Lisa kept us informed throughout and her efforts in progressing the transaction quickly were much appreciated. We would definitely use ADM in future and would recommend them to family and friends.PositiveResponsiveness, Professionalism
Jack · 16 June 2021 · Alan de Maid West Wickham
Agent replied · 15 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe purchased our home through Alan De Maid, and I found them to be very experienced & helpful. The first house we had under offer fell through, and they were excellent in helping us to find an alternative - understanding our needs and only sharing relevant properties. I found them very professional and effective in working between ourselves & the seller to agree a fair price for both parties, as well as being helpful throughout the sales process as needed. I would definitely use them again if we were buying/selling in the future.PositiveResponsiveness, Professionalism
Ian · 16 June 2021 · Alan de Maid West Wickham
Agent replied · 15 June 2024
It’s really lovely to read another 5* review and kind words. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have recently sold my house through Alan De Maid West Wickham and I would recommend them. The team there are helpful, courteous, hard working and efficient. Hannah handled my sale and her drive and efficiency along with pleasant style was much appreciated. The whole team work together to get results and they do so in an approachable and calm manner. I was very impressed.PositiveResponsiveness, Quality, Professionalism, Value
Anne · 16 June 2021 · Alan de Maid West Wickham
Agent replied · 15 June 2024
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe used ADM to manage the sale of my Mums house after she moved into a care home. The support and perseverance they offered throughout the process was exceptional. We had 3 offers, multiple viewings and numerous challenges, the team consistently delivered a great level of service and have always acted on our behalf with real professionalism and dedication.
They managed all of these challenges in the middle of a pandemic, with lockdowns, masks and social distancing was not easy and we really appreciated the efforts they made to support us.
Buying and selling a house is definitely one of the most stressful things in life and we are so pleased that we selected ADM to help us navigate it, they have a fantastic team there! I never normally post reviews but the team were really great and deserve the credit- the Manager, Lisa and Andrea one of the Sales associate were amazing.PositiveResponsiveness, Quality, Professionalism, Value
Paul · 16 June 2021 · Alan de Maid West Wickham
Agent replied · 15 June 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI cannot praise lisa enough for her expertise .
She was always available at the end of the phone to ease the sale of the property along.
Steve and SharonPositiveProfessionalism
Sharon · 14 June 2021 · Alan de Maid Beckenham
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBeing first time buyers, we were incredibly happy with the service provided by Alan de Maid and Lisa, our exceptional agent.
I would recommend this estate agent to anyone that is looking to buy or rent, quality treatment guaranteed.PositiveResponsiveness, Quality, Professionalism, Value
Leo · 14 June 2021 · Alan de Maid Beckenham
Agent replied · 13 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleSimply put the team at Alan De Maid have the best knowledge of the area with from a buyers and seller perspective. If you want to find out what's available go to the oracle.PositiveQuality, Professionalism
Alan · 13 June 2021 · Alan de Maid Orpington
Agent replied · 12 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleRating only, no written review.
Shah · 13 June 2021 · Alan de Maid Bromley (The Old Municipal Buildings)
★★★★★ 5/5
GoogleRating only, no written review.
Charlie · 13 June 2021 · Alan de Maid Bromley (The Old Municipal Buildings)
★★★★★ 5/5
GoogleRating only, no written review.
Sean · 13 June 2021 · Alan de Maid Bromley (The Old Municipal Buildings)
★★★★★ 5/5
GoogleConsistently great service.
Shengun · 13 June 2021 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for your 5* review!
★★★★★ 5/5
GoogleGreat service - Franck was great to work with and an excellent sales person.
Ben · 13 June 2021 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thanks Ben for the great 5* review.
★★★★★ 5/5
GoogleVery helpful throughout our house purchase, particularly Kerry Dexter. Would definitely recommend.PositiveResponsiveness, Professionalism
George · 13 June 2021 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI've just bought a property through Alan d Maid and found Franck very professional and helpful.
Jane · 13 June 2021 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleGreat, professional and responsive service from Alan de Maid. I recently bought a flat and they were brilliant!
Mark · 13 June 2021 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional and responsive, Teresa and Franck were great. Franck went above and beyond what I would typically expect, very proactive and always on the ball.PositiveResponsiveness, Quality, Professionalism
Enyi · 13 June 2021 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleWeekly updates during selling process. Team are all up to date with sale of property viewings, feedback, solicitor & survey.
Return calls promptlyPositiveResponsiveness, Quality, Professionalism, Value
Patricia · 13 June 2021 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe whole process buying our first time home was excellent. Franck, our agent, was always there to help and his recommendations were fantastic.PositiveProfessionalism
HugoPhotoArt · 13 June 2021 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently sold a property through ADM's Bromley Branch.
Franck's advice and help was absolutely excellent and the whole transaction was handled very professionally and successfully.
My very grateful thanks.PositiveResponsiveness, Quality, Professionalism, Value
Bridget · 13 June 2021 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for your 5* review! Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleLovely agency, they were super helpful and supported us throughout the renting and referencing process. The team are very friendly and professional. Would definitely recommend!PositiveResponsiveness, Quality, Professionalism
Yomna · 13 June 2021 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleFranck worked very hard regularly contacting the whole chain to get our purchase through during lockdown. Was great to be in our new home with a garden not locked up in our old flat!
Will · 13 June 2021 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
It is brilliant to read another glowing review of our local team, thank you for taking the time to rate us 5*'s. Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleThe staff at ADM and special mention Bee and Tanya who were so amazing,
Very professional, friendly, and efficient.
Once we got engaged with ADM we were stress free.
ADM you are appreciated .you are the BEST
HIGHLY RECOMMENDED .
Tendai · 13 June 2021 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
★★★★★ 1/5
GoogleIt is an unfortunate facet of lettings agents in London, but high demand means they can treat you as expendable. This is very much the case with Alan de Maid Bromely.
Twice we attempted to view a flat advertised. The first time, with only 15 minutes to go to the viewing they left a message saying it was cancelled due to an offer. The agent sounded upbeat and chipper, did not use the words "I apologise" or "Unfortunately" but just stated the fact and hung up. When the house returned to the market some days later and we tried to arrange a viewing they offered me a slot five days away - despite my pushing to come see it immediately. By the next morning they said they said it was gone.
It was apparent to me they were not really interested in helping us, and that we had been wasting out time. Their commitment to putting the customer first is questionable, and their overall attitude is poor.
I wouldn't recommend.
A · 13 June 2021 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
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