Trusted Agent profile

Acres estate agents in Sutton Coldfield, Royal Sutton Coldfield and Birmingham

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

609 reviews across 4 offices and 3 platforms

Acres has four offices, in Sutton Coldfield (two offices), Royal Sutton Coldfield and Birmingham. Together they have 609 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

513

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

79

Reviews on Facebook

All 4 offices

Yell logo

2.2 / 5

17

Reviews on Yell

All 4 offices

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Our offices

Acres's four offices, most reviewed first. Each has its own page.

Latest reviews from every Acres office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

β€œI had a great experience with my family , they served us as many times as we wanted and without getting tired and showed us a love that we thought we had known them for years Acres (Katrina thank you for all your help πŸ™πŸ™) β€œI highly recommend this business”

EDUART Β· 14 April 2024 Β· Acres Royal Sutton Coldfield

Agent replied Β· 10 June 2024

Thank you very much for your 5 star review, great comments and feedback, Katie and the whole team work so hard to help all our clients sale and purchase go well. Best wishes for many happy years in your new home. Nigel Deekes Partner

5/5

Google

The team at Acres Walmley were great in selling our home. All the staff were friendly, approachable and professional. I would definitely recommend to others. House sale completed within 4 months start to finish!

Steve Β· 14 April 2024 Β· Acres Royal Sutton Coldfield

Agent replied Β· 10 June 2024

Thank you very much for your five star review and great comments, I shall be sure to pass them on to the team. May also of course thank you for using Acres to sell your property. Best wishes, Nigel Deekes partner

5/5

Google

I wanna thanks Katie and the team of Acres Walmley so much, After very bad experience with other agency we were not sure if we have any luck to buy a property,After looking online we found a house in Walmley which we liked and luckily we met Katie who helped us so much to buy this property, Me and my family are very pleased with the house , I wanna thanks Katie and the team of Acres in Walmley for their honesty and effort to get his deal done. Anyone who wants to buy or sell a property use Acres Walmley really recommend them . Thank you Acres Walmley πŸ™πŸ™πŸ™πŸ‘πŸ‘πŸ‘

Pedro Β· 14 April 2024 Β· Acres Royal Sutton Coldfield

Agent replied Β· 9 June 2024

Thank you very much for your great feedback and comments regarding Katie, and the team, and of course your experience of buying from Acres. I hope you have many happy years in your new home. Best wishes Nigel Deekes Partner

5/5

Google

I’m so glad I chose Acres Walmley to sell my mother's property. The staff were all wonderful, in different ways. Sharron Smith pitched the flat’s value realistically and reassured me of a successful outcome, Katrina Deekes accompanied me throughout the process and was always supportive and attentive. Katie Law kept my spirits buoyed in moments of doubt. Matthew Tubbs was always friendly and helpful. And Paula Dyer was invaluable when it came to nudging the sale forward and bringing it to a successful conclusion. Looking at the number of sold signs in the area, Acres certainly seems to have the edge over its competitors, and now I know why.

C Β· 14 April 2024 Β· Acres Royal Sutton Coldfield

Agent replied Β· 9 June 2024

Thank you for your great review and kind comments, I shall be sure to pass them on to the team. May we of course also thank you for using Acres for the sale of your property. Best wishes, Nigel Deekes partner

5/5

Google

It was a pleasure to deal with Katie, Paula and rest of the team Walmley office. Only bought a small flat but I was treated with great care. Highly recommend!!!

Voytek Β· 14 April 2024 Β· Acres Royal Sutton Coldfield

Agent replied Β· 9 June 2024

Thank you so much for your five star review and great feedback, I shall be sure to pass it onto the team. May we wish you many happy years in your new home, I’m sure you’ll love it. Best wishes Nigel Deekes partner

1/5

Google

I was going to purchase a house , however the estate agent decided to sell it to someone they new even thou I had everything in order. These people are sharks ,beware especially the young lad who is the manager. Give him a brown envelope with money and the deal is yours.

Rexy Β· 13 April 2024 Β· Acres Birmingham

Agent replied Β· 12 June 2024

Thank you for your review however, your outlandish comments are both wrong, slanderous, and offensive. I am truly sorry that your offer seems to have been accepted and then a sale agreed to an alternative party. Estate Agents act as agents on behalf of the vendor, we do not have the ability on our own, or authority to accept offers. Rightly, and legally all offers, by law, have to be reported to the owner. It is the owner that decides which offer to accept and the agent which undertakes their instructions, so long as these instructions are within the law. If an offer is accepted and another offer placed that offer, as mentioned, by law has to be reported to the client and we take their instructions. We will of course do our best to find a new property for you to buy, as the market leader locally, with an outstanding reputation as illustrated by our many 5 star reviews we pride ourselves on the professional way we act. You are of course welcome to leave any review you wish, however I would ask that the scandalous, wrong, and reputationally damaging comment be removed as we shall seek legal advice otherwise as well as report the matter to Google. In our 32 years of business we have never, and will never accept a bribe, it is wrong and highly illegal. Please amend this part of your review. Kind regards Nigel Deekes Partner

5/5

Google

Really pleased with the service so far, and have recommended to family and friends who are looking to sell in the future. Very professional, friendly and easy to contact, and got us sold for over asking price in less than a week! Over the moon

Molly Β· 13 April 2024 Β· Acres Birmingham

Agent replied Β· 12 June 2024

Thank you so much for your five star review. Great feedback and excellent comments. I’m delighted the office have been able to find a buyer for you both quickly and the best possible price. Here’s what I’m sure will be a smooth move . Kind regards , Nigel Deekes Partner

5/5

Google

Absolutely fantastic services from Chris and the team. Really friendly and helpful with securing and managing bookings around my very busy schedule. Would use and recommend this estate agent again for all sale and letting queries.

Priya Β· 13 April 2024 Β· Acres Birmingham

Agent replied Β· 12 June 2024

Thank you so much Priya for providing great feedback and review for the Great Barr office, and of course, Chris and his team. I am of course so pleased to hear of your high recommendation, we look forward to acting for you once more when the time is right in the years to come. Best regards , Nigel Deekes , Partner

5/5

Google

From start to finish, I can't fault Acres for their outstanding customer service and diligence in regards to the sale of my property. I can't thank you all enough for making the process seem effortless. I wish Chris and his team all the best

Rob Β· 13 April 2024 Β· Acres Birmingham

Agent replied Β· 12 June 2024

Thank you very much for your five star review and great comments with regard to Chris and the team, they all work so hard to ensure clients be they purchases or sellers moves are a smooth as possible. Best Wishes for many happy years in your new home, Nigel Deekes partner

5/5

Google

Acres great Barr were brilliant from start to finish. Chris came to value our property he was very thorough and professional he left us confident that acres was definitely the right estate agent for us. Lauren Parsons was our sales negotiator and was fantastic throughout the entire process. Lauren worked tirelessly to secure the sale and kept us informed throughout the whole process. I would highly recommend Acres to any one wanting to sell their property.

Natasha Β· 13 April 2024 Β· Acres Birmingham

Agent replied Β· 12 June 2024

Thank you very much for your great comments and feedback on both Chris and the team, delighted we were able to act for you. Best wishes for many years of happiness in your new home. Nigel Deekes partner

5/5

Google

Excellent company can’t fault them Great communication through the entire process .

Paul Β· 10 April 2024 Β· Acres Sutton Coldfield (74A Walsall Road)

Agent replied Β· 10 June 2024

Thank you very much for your 5 star reviews, and great comments,. Thank you also of course for using Acres. Best wishes Nigel Deekes and all the team at Acres Four Oaks

5/5

Google

Thank you so much to Lorriane and the team for getting our house purchase over the line. Great service from start to finish highly recommend

Four Β· 10 April 2024 Β· Acres Sutton Coldfield (74A Walsall Road)

Agent replied Β· 10 June 2024

Thank you very much for your great feedback, comments and of course for purchasing from Acres. May we wish you many happy years in your new home. Best wishes from Nigel Deekes Partner, and all the team at Acres Four Oaks

5/5

Google

Acres helped us with buying our new property, particularly Lorraine. She’s been professional, with prompt replies and has even helped us post completion with contacting the previous owners for a couple of questions. Thank you Lorraine!

Georgie Β· 10 April 2024 Β· Acres Sutton Coldfield (74A Walsall Road)

Agent replied Β· 10 June 2024

Thank you very much for your five star, review and comments with regard to Lorraine and Acres, I shall be sure to pass them on of course. May we wish you many happy years in your new home, thank you for buying from Acres Nigel Deekes , Partner.

5/5

Google

Nigel and Liz both helped to get a good price for my flat and communicated really well throughout. Would recommend to anyone looking to sell their property quickly πŸ‘πŸΌ …

Owen Β· 11 March 2024 Β· Acres Sutton Coldfield (74A Walsall Road)

Agent replied Β· 10 June 2024

Thank you for your 5 star review and feedback, I’m so pleased to have been able to act for you once more and to get such a great price Best wishes. Nigel Deekes. Partner

5/5

Google

A pleasure to deal with from start to finish, highly recommend all at Acres Four Oaks. They kept me informed every step of my purchase which kept my mind at ease. Service that is second to none!

Joanne Β· 11 March 2024 Β· Acres Sutton Coldfield (74A Walsall Road)

Agent replied Β· 9 June 2024

Thank you very much for your great review, and fabulous comments I shall be sure to pass them on to the team. I am so pleased we have been able to assist with all aspects of your purchase. Best wishes for many happy years in your new home. Nigel Deekes - Partner

5/5

Google

The sales team at Acres Estate Agents Four Oaks did a wonderful job regarding the sale of my property. I would have no hesitation in using their services again.

Jackie Β· 11 March 2024 Β· Acres Sutton Coldfield (74A Walsall Road)

Agent replied Β· 9 June 2024

Thank you for your review! We’re glad our Four Oaks team made your experience a great one and will be happy to help you again in the future.

5/5

Google

A really friendly and helpful team who worked extremely hard to get us into our new home before Christmas! A special mention to Lorraine and Lisa who went above and beyond throughout the process!

Gurpreet Β· 10 February 2024 Β· Acres Sutton Coldfield (74A Walsall Road)

Agent replied Β· 9 June 2024

Thank you very much for your 5 star review, and particularly comments regarding the team, i shall be sure to pass these on. I am so pleased you were in for Christmas, a very special time for a new home, and the coming year. Best wishes for many happy years there. Nigel Deekes - Partner

5/5

Google

Rating only, no written review.

Faisal Β· 17 January 2024 Β· Acres Sutton Coldfield (28 Beeches Walk)

Agent replied Β· 15 June 2024

Thank you very much for your five star review of our office and for taking the time to provide this, your feedback is very much appreciated. Kind regards, Nigel, Deekes Partner

5/5

Google

Excellent, efficient and friendly service. Very patient during the negotiations

David Β· 17 January 2024 Β· Acres Sutton Coldfield (28 Beeches Walk)

Agent replied Β· 15 June 2024

Thank you very much for your 5 star review and comments, I shall be sure to pass these on to the team. Best wishes Nigel Deekes Partner

5/5

Google

Acres were very good cannot speak highly enough of Steve who was very helpful honest always came back quickly to queries and generally made moving house a lot less painful!!! Thank you Steve !

Helen Β· 17 January 2024 Β· Acres Sutton Coldfield (28 Beeches Walk)

Agent replied Β· 15 June 2024

Thank you very much for your five star review and comment, I shall be sure to pass them on to Steve. May I wish you many happy years in your new home, thank you for using Acres, and of course today a happy and healthy New Year Nigel Deekes partner

5/5

Google

I appointed Acres to sell my property during quite a challenging time. The property sold in 11 days to the second viewer for the full asking price. The chain below was long and complex but Steve and the team did a great job of following up and keeping me informed. I talked to Steve on a daily basis and found him very easy to work with. Steve is clearly very experienced and skilled in managing complex sales processes. I recommend Steve and the team at Acres without reservation and would not hesitate to use their services again.

Rob Β· 17 January 2024 Β· Acres Sutton Coldfield (28 Beeches Walk)

Agent replied Β· 15 June 2024

We appreciate the fantastic review and are glad we could be of service. Thank you recommending Steve and the team at our Sutton office. If you have any further needs or questions, please reach out.

5/5

Google

Recently sold with Acres and they could not have made the process easier. Every time we needed something they were at the end of the phone to help us, which really is invaluable during this process. The initial meeting and listing process went as smoothly as it could have done and Chris made everything incredibly clear from the start. Most importantly, we needed to sell quickly and thanks to the marketing carried out by Acres, managed to do so without compromising on price. We are very grateful for their help and highly recommend using them.

Rob Β· 11 January 2024 Β· Acres Birmingham

Agent replied Β· 10 January 2025

Thank you for your 5 star review, great comments regarding both Chris and the team, I am so pleased we were able have your property sold nice and quickly to allow you to move on. I shall be sure to pass on your feedback to the team. Here's to many happy years in your new home. Best wishes and thanks again. Nigel Deekes Partner

5/5

Google

Swapped to Acres after poor experience with another local agent. Matthew Tubb was enthusiastic and a buyer found quickly. Whilst took a while to complete that was not the agent’s fault. Lorraine kept on top and we were informed throughout. Overall a good professional service at a fair price.

Colin Β· 11 January 2024 Β· Acres Sutton Coldfield (74A Walsall Road)

Agent replied Β· 9 June 2024

Thank you for taking the time to let us know about your experience, i am so pleased we were able to achieve a sale for your after your initial experience with a different agent. Best wishes for many happy years in your new home. If there’s anything else we can help you with, please let us know, i will of course pass on your comments to the Four Oaks team. Wishing you a Merry Christmas and a Healthy happy New Year from all at Acres. Nigel Deekes Partner

5/5

Google

Acres were the Estate Agent dealing with my father's recent purchase, it was not a straightforward journey for him but I have been extremely impressed with the professional and caring service we received. Lorraine communicated brilliantly throughout, her expertise shone though and she kept us up to date with all developments. I would have no hesitation in recommending them or using them myself - far superior service to that of the agent we dealt with for his sale. Thank you Acres.

Catherine Β· 11 January 2024 Β· Acres Sutton Coldfield (74A Walsall Road)

Agent replied Β· 9 June 2024

Thank you very much for your five star review and great comments, they’re very much appreciated and I shall be sure to pass on the details to Lorraine and the team I’m so pleased we were able to help with your father’s purchase. May we wish him many years of happiness in his new home . Have a great Christmas and New Year. Nigel Deekes , Partner

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Questions about Acres

Which Acres office has the most reviews?

Sutton Coldfield (74A Walsall Road) has the most, with 233 reviews rated 4.5 out of 5, followed by Royal Sutton Coldfield with 142.

Where are the Acres offices?

The four Acres offices, by town:

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