Acres reviews

★★★★★ 5/5

Google

Acres Four Oaks were great when I bought my first home. They were responsive and polite throughout. I was easily able to arrange second viewings and they helped to make the process as smooth as buying a house can be. Thank you to Lorraine, Jess and everyone else who helped me!

Ava · 15 February 2026

★★★★★ 5/5

Google

I cannot recommend Lorraine and the Acres team highly enough for their exceptional support during the sale of my property. Throughout the process, any issues that arose were promptly and sensitively addressed by Lorraine, whose professionalism and attention to detail were truly impressive. We were kept fully informed at every stage, with clear communication and consistent reassurance that made the entire experience far less stressful. Lorraine’s dedication and the team’s efficiency ensured everything went smoothly from start to finish. If you’re looking for a trustworthy and highly competent team, I would wholeheartedly recommend Lorraine and Acres. They made a challenging process much easier, and their excellent service truly stands out.

Andy · 21 December 2024

★★★★★ 4/5

Google

Acres have successfully marketed my family home. The team provided clear information, communicated well about viewings and feedback received. Lorraine was the sales progressor and she worked hard to support communications to enable …

Jo · 1 April 2026

★★★★★ 4/5

Google

Acres were very helpful from start to finish. It's a stressful process and the sale went very smoothly. They were very good at being accessible and calling back, thanks Lorraine. I would recommend.

Carol · 1 April 2026

★★★★★ 5/5

Google

Acres were professional, efficient, friendly and easy to communicate with. Nigel and Jess were so knowledgeable and helpful, they sold our house in under a week. Lorraine was very helpful progressing our sale. Thank you Acres, we would definitely recommend your services.

Sharon · 1 January 2026

★★★★★ 5/5

Google

Lorraine and the team at Acres Four Oaks did a fabulous job on our behalf resulting in a quick sale - (unfortunately ultimately protracted due to circumstances out of our and their control) - and kept us closely informed of progress of the sale throughout the process.

M · 17 October 2025

★★★★★ 5/5

Google

Lorraine at Acres is fantastic! She orchestrated the whole move for us, tardy solicitors need not be a problem with her around! Excellent communication and updates! The best thing of the whole experience was that she actually cared so much and we really felt this throughout the homemoving journey, she just took the stress out of it all! Thank you Lorraine for your excellent support and service provided. 5 stars! Would highly recommend Acres Four Oaks office. Michelle and Ashley Brough

Michelle · 28 June 2024

★★★★★ 5/5

Google

A huge thanks to Acres at Four Oaks who helped us secure our lovely new home. A particular thank you to Lorraine for her responsiveness throughout every step. They provided good photos & videos of their properties, arranged and confirmed viewings extremely quickly. They were very receptive on the phones, answering calls and resolving emails within minutes. This service has continued beyond the sale. The service they provided as a buyer has been 10/10. Thank you!

Paul · 23 August 2024

★★★★★ 5/5

Google

A huge thank you to Lorraine at Acres for helping us with the process of purchasing our house. Whilst we were purchasing a house that was on sale with Acres and we had put our house on the market with another agency, Lorraine gave us weekly updates up and down the chain that we were in. She put a lot of effort into getting updates from all the parties involved and kept us updated on a weekly basis. Never felt like we were an inconvenience to her. Thank you for all your time and effort.

Hardeep · 12 December 2023

★★★★★ 5/5

Google

So...if you are thinking of selling your home and you live in the Four Oaks area - just use Acres. Don't bother trying the others to compare etc. Nigel and the team are great. They'll give you honest advice, recommend a price that you will actually sell the house for and charge you a fair price to do it. The photos will be excellent, they get things done quickly and stay in regular contact throughout the viewing/offer/moving process. All the staff are very friendly and very professional and when Lorraine takes over the contract side, she'll make sure it all runs smoothly. Can't fault them at all.

Chris · 13 September 2023

★★★★★ 5/5

Google

I was very happy with the service I received from Acres Four Oaks. Communications were detailed and frequent at key moments knowing that I was only a phone call away from getting an update. They provided unbiased views that as a first time buyer I greatly appreciated and were able to advise on the process throughout. Acres also played a key role in discussing between all parties including solicitors and vendors which helped ensure completion on a timely basis. I am very grateful for the hard work of Lorraine and Liz and would highly recommend Acres from my experience.

Drew · 15 July 2023

★★★★★ 5/5

Google

I have been so grateful and impressed with the friendly and responsive Four Oakes team that sold my late fathers house yesterday. They achieved a huge number of viewings and we were inundated with offers. In this difficult and unpredictable market we had several chains collapse and yet they kept pushing forward until the sale completed. They were always friendly and knowledgeable and put a huge amount of time and effort to achieve this sale. I live 2h away and yet they made the process as easy as if I lived next door. Particular thanks to Liz, Lorraine and Matthew -what a great team !

Marion · 15 July 2023

★★★★★ 5/5

Google

Really really recommend Acres when buying your property. They are very prompt, friendly and helpful. Lorraine was a god send for us when purchasing our house and always did her best to help things to run smoothly which was so appreciated given how stressful the process can be! We couldn’t have asked for more from her! 😊 …

Anisha · 6 August 2024

★★★★★ 5/5

Google

Fabulous service from all the staff at the Four Oaks Office. Always pleasant and a genuine welcome when I have gone in to the premises. They have been so efficient throughout and I am so grateful for all their help over my sale. Special shout out for Lorraine, who went above and beyond to make sure that buyer and seller were able to communicate, ensuring a smooth transaction. Highly recommend. Thank you so very much :) Sharon Smewing

Sharon · 6 August 2025

★★★★★ 5/5

Google

My wife and I could not be happier with the service received from Acres in respect of our first ever house purchase. Lorraine, Lisa and the team were first class throughout. They were on hand whenever needed, regularly kept us updated and were invariably pleasant in communications. We understand how they are rated so highly. Thanks to them we can look forward to enjoying our new home! 🙂

Rav · 12 December 2023

★★★★★ 5/5

Google

Have just completed the sale of my late parents house through Acres. Very impressed from start to finish. At the initial visit, Nigel had obviously taken a lot of trouble to prepare, giving us details on similar properties and outlining clearly the services and the fee. As viewings commenced we dealt with Liz who was very professional and explained things succinctly as we received offers. In the latter stages we dealt with Becky and Louise who were proactive in chasing things up and getting us over the line. Selling a house can be stressful but Acres made it go very smoothly. Thank you and definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Robert · 28 August 2022

★★★★★ 5/5

Google

A Big Thank You to Acres four Oaks for securing our purchase. Professional friendly approach to what can be the most stressful time when buying a property. Lorraine was fantastic along with her colleagues. Curtesy and respect doesn’t cost a penny and Acres have it In abundance Well Done!

Jaynne · 24 September 2024

★★★★★ 5/5

Google

What I like about Acres is their straight, no nonsense approach. Believe me, current markets are difficult, but they got the job done ! Hats off to the team! This might sum it up better-paraphrased f you have a problem, if no one else can help, and if you can find them, maybe you can hire... the A Team (Acres Team) Thanks Nigel and Team!

Jeff · 12 November 2023

★★★★★ 5/5

Google

I have used Acres Four Oaks to sell and purchase a property. It has been a great experience and would highly recommend Acres. The whole team have been professional and dedicated throughout. Communication has been superb and have been kept in the loop throughout the whole journey.

Sue · 18 March 2026

★★★★★ 5/5

Facebook

One thing you can count on when using Acres is their professional work ethic. I have been in the unfortunate situation that my property had boundary issues whilst going through the process of selling. Acres staff especially Louise,Carly,Becky and Liz have been extremely patient and have assisted me via Solicitors and buyer to bring my sale to a successful completion. With out doubt Nigel and his Team should be your first choice of using a Four Oaks Estate Agency. Mr D Belk

David · 27 June 2022

★★★★★ 2/5

Google

What a strange experience buying my first flat from acres four oaks.I never normally write a review but just picked up my keys yesterday and what a anti climax that was!! they would have been better off just throwing me the keys 🔑 I just got this cold arrogant vibe from the staff especially Liz Merrington I initially put it down to snobbery as I was purchasing a flat for 265k and they do deal with million pound plus properties but there arrogant attitude is more sinister in my opinion but one plus point was Louise who I have to admit went the extra mile and was very efficient and she was the only one I never got to meet but she deserves a big thank you hence 2 stars but if not for Louise I would honestly give 0 stars. Mr Basharat Choudhry.

Basharat · 10 June 2022

★★★★★ 4/5

Google

Very long chain that fell through several times and took almost a year to complete. We had to market our property 3 times and each time Acres went above and beyond with a sale achieved in less than a week every time. Dawn chased the progress of the chain regularly and informed us of any developments. A service we found other agents don’t provide. Louise has a very positive approach is great at communicating and her persistence to ensure our sale completed was valuable in the latter stages of the process when emotions ran high. Can’t thank her enough for that personal touch. Nigel is very professional and had to step in at some very critical moments. He always delivers and is honest. Liz runs a tight ship and negotiated well on our behalf for our sales and purchase however she’s a very busy lady and doesn’t have time for the details or the emotional parts of the journey. Lovely though! Finally Becky always friendly and helpful. We appreciate it was a very long process of almost a year until we finally completed. We moved during the stamp duty holiday which was a busy and stressful time for everyone involved including the Acres team. You can’t predict the future actions of the person you sell to or buy off, some people were just simply RUDE! For us it was a positive outcome and Acres were as happy as us (if not a little relieved) that our sale finally completed. The reason we gave four stars, communication failed at times as we’ve mentioned it was a long and difficult chain trying to complete at a very busy time which may have impacted on our experience. We would use them again.

Manjeet · 10 June 2022

★★★★★ 5/5

Google

A brilliant Estate Agent Nigel the owner visited us to value our property. His in depth knowledge of the local area and the housing market was hugely impressive. He instilled much confidence in us from the word go. He and his team delivered on their expectations and the communication process from start to finish was very easy. Nigel and his team were always very approachable. The property sold quickly and completion within 8 weeks. Very impressive. I can definitely recommend Acres without any hesitation. And yes I would definitely use them again. Adam.PositiveResponsiveness, Quality, Professionalism, Value

Adam · 10 June 2022

★★★★★ 5/5

Google

I cannot recommend Acres highly enough. From the initial valuation meeting to each communication throughout, I was kept informed every step of the way. They made sure that everything kept moving and made what can be a very stressful time as smooth a process as possible (this is where a good agent really proves their worth). Everyone I dealt with was friendly, helpful and professional, especially Becky, Louise and Nigel who I had most of my dealings with. Thank you very much!PositiveResponsiveness, Quality, Professionalism, Value

Paul · 10 June 2022