Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 4/5
GoogleWe recently sold our property through Acres Four Oaks branch .We had quite a lot of viewings and initially sold within 10 days .We did do our own viewings as we wanted as many people as possible through the door ,although Acres will do the viewings for you if you want them to.They kept us updated with the sale and chased things up when necessary.I would recommend them .
Andrew · 6 October 2026 · Acres Sutton Coldfield (74A Walsall Road)
Agent replied · 11 October 2026
Thank you very much for your kind review and recommendation. We are delighted that your property generated such strong interest and sold very quickly.
I was also pleased to hear that the Four Oaks team kept you well informed, of course, throughout the sale and were proactive in chasing matters..
Thank you for selling with Acres we wish you all the very best for the future.
Best regards Nigel Deekes Partner
★★★★★ 5/5
GoogleI have recently sold a large property in Four Oaks and had 3 estate agents value it initially.
I felt the valuation given by Acres was fair and reasonable. I was very impressed with the professionalism of the manager Chris and his assistant Katrina.
The marketing of the property was classy and used social media.
This generated 18 viewings in 2 weeks and resulted in a sealed bids scenario of 6 offers for best and final offer.
Acres were excellent in checking out the status and proof of funds behind each offer.
There was an office WhatsApp number that was really useful to get in touch with the agents quickly, and they were very responsive.
The sale completed with no hitches and would recommend Acres to anyone looking for a professional estate agent that gets the job done.
Jason · 27 September 2026 · Acres Sutton Coldfield (74A Walsall Road)
Agent replied · 11 October 2026
Thank you very much for taking the time to leave such a comprehensive, thoughtful 5 star review. We are delighted that you were pleased so pleased with the marketing and overall service provided by Chris, Katrina and the Four Oaks team.
It is particularly pleasing to hear that the marketing generated such strong interest, resulting in six offers, and a speedy transaction.
Thank you also for your comments regarding the office WhatsApp service and our responsiveness throughout, we do find the use of technology is so important now. We really appreciate your recommendation and are delighted the sale progressed smoothly to completion.
Best regards Nigel Deekes Partner
★★★★★ 4/5
GoogleAfter making the decision to put our house on the market, Matt visited within a few days of our initial contact, discussed in detail marketing and asking price, and quickly produced detailed sales particulars with photos.
Following a healthy number of viewings, with prompt online feedback, we agreed an acceptable price with help & guidance from Katrina.
Thereafter we had limited contact with Acres, probably due to the fact that we established a good rapport with our purchasers, so we dealt with any issues directly. On the occasions we did need to liaise with Acres, the point of contact was Katie Law who was always available & helpful.
Elizabeth · 20 September 2026 · Acres Royal Sutton Coldfield
Agent replied · 11 October 2026
Thank you very much for great review. We are pleased that Matt was able to get everything underway quickly and professionally, and that Katrina’s help and guidance assisted in agreeing a successful sale.
It is also lovely to hear that Katie was always available and helpful whenever you needed to contact us. ( I am pleased to say she won our employee of the month award for august )
Thank you again for choosing Acres, and we wish you all the very best for the future.
Best regards Nigel Deekes Partner
★★★★★ 5/5
GoogleSelling our home with Acres was seamless, and good value.
They did everything we needed, facilitated the viewings, found a buyer in a poor market, and recommended a great conveyancer, Jacqui C from Taylor Rose
The photos they took of our home were great, and that definitely helped increase interest
I would definitely recommend Acres services, and use them again
Matthew · 20 September 2026 · Acres Royal Sutton Coldfield
Agent replied · 11 October 2026
Thank you very much for your lovely 5 star review and recommendation. I am delighted that you found the whole selling process seamless, i was pleased to note good value, and professionally handled throughout.
It is particularly pleasing to hear that the marketing and photography ( so important ) helped generate strong interest and that we were able to secure a buyer for you in a challenging market.
Thank you again for choosing Acres, and we very much appreciate you saying you would use us again in the future.
Best regards Nigel Deekes Partner
★★★★★ 5/5
GoogleWe had a very positive experience with the estate agent. They were professional, friendly and extremely helpful throughout the whole process. Communication was always prompt and clear, and they were always happy to answer our questions and help resolve any issues. We really appreciated their patience and support, which made the whole process much smoother and less stressful. Highly recommended!
Hong · 11 September 2026 · Acres Sutton Coldfield (74A Walsall Road)
Agent replied · 11 October 2026
Thank you so much for your lovely review and recommendation. We are delighted to hear that you had such a positive experience with the team and that our communication, support and advice helped make the process smoother and less stressful.
It is especially pleasing to know that you found everyone professional, friendly and helpful throughout. Thank you again for choosing Acres and for taking the time to share your experience, it is very much appreciated by the whole team.
Nigel Deekes Partner
★★★★★ 5/5
GoogleAcres Four Oaks have pulled out all of the stops. We would highly recommend the whole team. Thank you so much for selling our house and helping us navigate various bumps along the road.
An excellent service offering exceptional advice, experience and genuine level headed negotiation.
I wouldn’t choose to use any other estate agent.
Thanks again, Lorraine, Katrina, Sarah, Chris and Fiona. What a brilliant team.
Richard and Kim
Richard · 11 September 2026 · Acres Sutton Coldfield (74A Walsall Road)
Agent replied · 11 October 2026
Thank you so much for such a fantastic review and for your very kind recommendation.
We are delighted that the Four Oaks team were able to support you throughout your sale and help you navigate the inevitable bumps along the way. Your comments about the advice, experience and level-headed negotiation are especially appreciated.
Lorraine, Katrina, Sarah, Chris and Fiona will all be thrilled to read your lovely words. Thank you again for choosing Acres and for saying you wouldn’t use anyone else, that really does mean a great deal us.
We wish you both every all the best for many happy yeas in your new home. Nigel Deekes Partner
★★★★★ 5/5
GoogleRating only, no written review.
Rajan · 11 September 2026 · Acres Sutton Coldfield (74A Walsall Road)
Agent replied · 11 October 2026
Thank you very much for your five-star rating. We really appreciate you taking the time to support our Four Oaks office.
It means a great deal to the whole team to know that you were pleased with the service you received. Thank you again for choosing Acres.
Nigel Deekes Partner
★★★★★ 5/5
GoogleWe used Acres at Four Oaks to buy a new home for my parents. Lorraine at Four Oaks was exceptionally helpful, taking us through the steps we needed to complete, who to speak to what to do next. What was an overall daunting experience was made infinitely better by having Lorraine on our side.
Nicola · 11 September 2026 · Acres Sutton Coldfield (74A Walsall Road)
Agent replied · 11 October 2026
Thank you so much for your lovely review.
We are delighted to hear that Lorraine was able to guide and support you throughout the purchase of your parents’ new home. Buying a property can feel daunting, so it is wonderful to know that her help, advice and reassurance made such a positive difference to the experience.
The team will be thrilled to read your kind comments. Thank you again for choosing Acres Four Oaks, and we wish your parents every happiness in their new home. Nigel Deekes Partner
★★★★★ 1/5
GoogleBased on the very poor service we received, cannot recommend. Having to sell our late mother's property very stressful due to Lorraine's unprofessional attitude. Poor communication and rudeness, we were constantly chasing for updates, neglecting to promptly advise of buyers increased offer. Major failing was advising solicitor that our sale had fallen through. An incorrect assumption made without consulting with us first. Badly written emails rounded off an experience never to be repeated.
Julia · 11 September 2026 · Acres Sutton Coldfield (74A Walsall Road)
Agent replied · 11 October 2026
Thank you so much for taking the time to leave a review. I’m very sorry to note your comments, particularly given the outstanding feedback Lorraine invariably receives, time after time, which hopefully other reviewers will note above, and below this review.
I will, of course, look into the matter to establish what may have gone wrong on this very rare occasion.
Best regards Nigel Deekes Partner
★★★★★ 5/5
GoogleThe service we have received from Lorraine has been outstanding. She has kept us informed every step of the way and we would not hesitate to recommend her.
Hazel · 11 September 2026 · Acres Sutton Coldfield (74A Walsall Road)
Agent replied · 11 October 2026
Thank you very much for your lovely review and recommendation and of course 5 stars.
We are delighted to hear that Lorraine provided such outstanding service and kept you fully informed every step of the way. Clear communication and being easily available to our clients are so important to us, so your comments are especially appreciated.
Lorraine will be thrilled to read your kind words. Thank you again for choosing Acres.
Best regards Nigel Deekes Partner
★★★★★ 5/5
GoogleFrom the first time we met Matt we felt that Acres were the estate agent we were going to use . Matt and his team were all very professional but friendly and kept us updated on progress throughout. Everyone we had contact with at the office were very welcoming and helped get the sale we wanted quickly with no fuss
Would thoroughly recommend Matt and the team
Kim · 11 September 2026 · Acres Royal Sutton Coldfield
Agent replied · 11 October 2026
Thank you so much for your lovely review 5 star review and recommendation.
We are delighted to hear that Matt made such a positive impression from your very first meeting, he really is a lovely guy. It is also wonderful to know that Matt and the whole team kept you well informed throughout and provided the professional, friendly and welcoming service we always aim for.
Most importantly, we are pleased that we were able to achieve the sale you wanted quickly and with as little fuss as possible.
Thank you again for choosing Acres and for recommending Matt and the team so highly.
Best regards Nigel Deekes Partner
★★★★★ 5/5
GoogleAcres were really helpful throughout. Communication was great and would recommend to others considering using Acres.
Amber · 11 September 2026 · Acres Royal Sutton Coldfield
Agent replied · 11 October 2026
Thank you very much for your great 5 star review, and feedback. I am delighted to hear that you found the team both helpful throughout and that communication was always clear and easy. Matt and the team do work so tirelessly.
It is especially pleasing to know that you would recommend Acres to others, and we really appreciate you taking the time to share your experience.
Best regards Nigel Deekes Partner
★★★★★ 5/5
GoogleFrom the moment we first contacted them to the moment they handed the keys to our buyers, the whole process was smooth and stress-free. Everyone on the team was lovely, helpful and professional. We couldn’t have asked for a better experience. Highly recommended!
Silvia · 11 September 2026 · Acres Royal Sutton Coldfield
Agent replied · 11 October 2026
Thank you very much for your wonderful review. We are delighted to hear that the whole process, from your first contact with Acres right through to handing the keys over to your buyers, was smooth and stress-free.
It is especially pleasing to know that you found everyone on the team friendly, helpful and professional throughout. Your recommendation really does mean a great deal to us.
Thank you again for choosing Acres, and we wish you all the very best for the future.
Best wishes Nigel Deekes Partner
★★★★★ 5/5
GoogleI’d absolutely recommend Acres Walmley. From the very beginning, the team were friendly, supportive and incredibly professional, with excellent communication throughout the entire process.
A special mention has to go to Katie, who was a consistent source of support, knowledge and reassurance. She was always on hand to answer questions, provide updates and help keep everything moving.
What really stood out was that even after my purchase had completed, Acres continued to support me with my onward purchase, which unfortunately became delayed. The fact that they were still willing to assist even after their part of the transaction was complete really demonstrated how committed they are to their clients.
The whole process with Acres was seamless, and I genuinely felt that they cared about getting the best outcome for me rather than simply completing the sale.
I only wish the other estate agents involved in the chain had shown the same level of commitment and care towards their clients as Acres Walmley did.
A huge thank you to Katie and the whole team for making what could have been a stressful experience so much easier. Highly recommended!
Ghost_rider89 · 11 September 2026 · Acres Royal Sutton Coldfield
Agent replied · 11 October 2026
Thank you so much for your wonderful review and recommendation of our Walmley team.
We are especially pleased to hear how supportive Katie was throughout, and we will make sure your lovely comments are passed on to her.
It means a great deal to know that the team continued to help even after your purchase had completed.
Thank you again for choosing Acres, and we wish you every happiness in your new home.
Best regards Nigel Deekes Partner
★★★★★ 5/5
GoogleAcres Walmley were absolutely fantastic when selling our house. Communication was great and they went above and beyond expectations in the week leading up to completion. They helped us so much and made a stressful situation much easier. I wouldn’t hesitate to use them in future.
Hayley · 11 September 2026 · Acres Royal Sutton Coldfield
Agent replied · 11 October 2026
Thank you very much for your wonderful 5 star review. We are delighted to hear that the Walmley team provided such a high level of service throughout your sale and that communication was excellent, as always.
Moving home can certainly become stressful as completion approaches, so it is especially pleasing to know that the team went above and beyond during that important final week and helped make things much easier for you.
Thank you again for your kind words and for saying you would use Acres again in the future. It is very much appreciated.
Best regards Nigel Deekes Partner
★★★★★ 5/5
GoogleFrom the moment we decided to sell our house after 25 years, to the day we handed over the keys we could not fault the service and contact with Acres. Explained everything from start to finish, and made sure we were kept up to date with the process. Lovely people and really pleased
Stephen · 11 September 2026 · Acres Royal Sutton Coldfield
Agent replied · 11 October 2026
Thank you very much for your lovely review. After 25 years in your home, we appreciate what a significant move this must have been, so it is wonderful to hear that the team supported you from the very beginning right through to handing over the keys.
We are especially pleased that everything was clearly explained, that you were kept fully updated throughout and that you found the team so easy to reach.
Thank you again for your kind words and for choosing Acres. We wish you every happiness for the future.
Best regards Nigel Deekes Partner
★★★★★ 5/5
GoogleLorraine was very helpful, kind and very receptive to any request, we were very grateful for all hers and the teams help/guidance in the journey of purchasing our first home!
Ravinder · 11 August 2026 · Acres Sutton Coldfield (74A Walsall Road)
Agent replied · 11 October 2026
Thank you so much for your lovely 5-star review. We’re delighted to hear that Lorraine was so helpful, kind and supportive throughout the purchase of your first home. Buying your first property is such an exciting milestone, and it’s wonderful to know that Lorraine and the team were able to help and guide you along the way. We’ll be sure to pass on your kind words to everyone involved.
Wishing you every happiness in your new home, and thank you for choosing Acres Best wishes Nigel Deekes Partner
★★★★★ 5/5
GoogleProperty sale went through promptly- staff very helpful throughout process - they valued our property higher than another local estate agent and achieved near asking price for us. Well managed and supportive
Patricia · 11 August 2026 · Acres Sutton Coldfield (74A Walsall Road)
Agent replied · 11 October 2026
Thank you very much for your five-star review, and feedback. I am delighted hear that the sale progressed promptly and that you found the team helpful, supportive and well organised throughout, as always.
It is especially pleasing to hear that our valuation proved accurate and that we achieved more than other agents expected, we always aim to achieve the best possible price for our clients. Thank you again for choosing Acres and for your kind recommendation.
Nigel Deekes Partner
★★★★★ 5/5
GoogleI am so sorry that this review is so late, we moved in March and Lorraine and Jess and the rest of the team were brilliant, I’m so sorry that I have not added all names to this as you were all amazing! We did not have an easy sale due to external circumstances and they made it so much easier, with constant phone calls to people who were making things more difficult than it should have been. I can not express how wonderful the team were and I would encourage anyone to use Acres at Four Oaks. Thank you all again you were 5⭐️
Nyree · 11 August 2026 · Acres Sutton Coldfield (74A Walsall Road)
Agent replied · 11 October 2026
Thank you so much for such a lovely review. We are delighted to hear that the whole team made your house sale such a positive experience and that you found the communication excellent, as expected.
Your heartfelt comments about Lisa are especially appreciated. She will be so pleased to know that her advice, availability and support made such a difference.
Thank you again for choosing Acres and for recognising the efforts of the team. Nigel Deekes Partner
★★★★★ 5/5
GoogleLorraine was very helpful throughout our transaction and was easy to communicate with her. Highly recommend Acres Four Oaks
Tharu · 11 August 2026 · Acres Sutton Coldfield (74A Walsall Road)
Agent replied · 11 October 2026
Thank you very much for your five star review kind feedback and comments. They’re very much appreciated. I’m so pleased that Lorraine and the team were able to help.
Best regards, Nigel Deekes Partner
★★★★★ 5/5
GoogleI had a good experience with the agency throughout my house purchase journey. They were helpful when arranging viewings and showing me the property.
During the offer stage, they communicated well with the seller and helped make the process smooth. Towards the end of the purchase, they were also helpful in following up with the sellers and keeping things moving.
Overall, I found the team professional, and easy to communicate with. Thank you for your help and support throughout the process.
Soroush · 11 July 2026 · Acres Sutton Coldfield (74A Walsall Road)
Agent replied · 11 October 2026
Thank you for your kind review, comment and 5 star feedback. We are delighted to hear that you of course found the team helpful, professional and easy to communicate with throughout your purchase journey, as wel always make every effort to be.
We wish you every happiness in your new home and thank you once again for choosing Acres. Nigel Deekes Partner
★★★★★ 5/5
GoogleFantastic, faultless and professional service from all the team at the Four Oaks Acres estate agency.
Listing my property on a Tuesday, I had two viewers both of whom made competing offers, with a sale agreed at full asking price on the Friday! Four days from listing to sale.
All the ladies in the office were extremely helpful and efficient, with my buyer also very complimentary about the team.
Without doubt an agency and team worthy of high recommendation.
Simon · 11 July 2026 · Acres Sutton Coldfield (74A Walsall Road)
Agent replied · 11 October 2026
Thank you so much for your wonderful review, and feedback. We are absolutely delighted that we were able to secure competing offers and agree a sale so quickly.
It means a great deal to hear your kind comments about the team in our Four Oaks office, and we're especially pleased that your buyer also had such a positive experience, we always aim to assist as much as we can, all parties. Thank you once again for your recommendation.
Best wishes Nigel Deekes Partner
★★★★★ 5/5
GoogleA great experience buying my flat in Four Oaks. They negotiated with the buyer well on my behalf and everything was done and dusted in 10 weeks or so.The viewing agents were great and the experience as a whole was fab
Owen · 11 July 2026 · Acres Sutton Coldfield (74A Walsall Road)
Agent replied · 11 October 2026
Thank you for your lovely review. We really appreciate you taking the time to share your experience.
We're delighted to hear that you enjoyed buying your flat in Four Oaks and that our team were able to negotiate successfully on your behalf. It's also great to know the viewing team helped make the whole process a positive one, and that everything came together so smoothly.
Thank you once again for your recommendation, and we wish you many happy years in your new home. Kind regards, Nigel Deekes, Partner.
★★★★★ 5/5
GoogleThe whole team at the Acres Four Oaks Office worked extremely hard to secure the Sale of my Mum's house. It was not an easy sale as the house required some updating which buyers can shy away from and the market was quiet. Also we had buyers withdraw at Exchange and had to start again with the Sale.
Acres kept me very well informed at all times and always answered the phone. They were very efficient in dealing with marketing, viewings, prospective buyers and also managing the Sale all the way through to Completion.
A very big thank you to Chris, Katrina, Jess, Sarah, Lorraine, Clare and Fiona, a great team.
I would definitely recommend Acres Estate Agents.
Maureen · 11 July 2026 · Acres Sutton Coldfield (74A Walsall Road)
Agent replied · 11 October 2026
Thank you so much for taking the time to leave such a thoughtful review.
We are delighted that the Four Oaks team were able to support you throughout what was clearly a challenging sale. Having a buyer withdraw at exchange is incredibly disappointing, so we are especially pleased that the team remained proactive, kept you fully informed and ultimately helped bring the sale through to completion.
Your kind words about the whole team it means a great deal to them all, and to myself of course.
Thank you again for your recommendation and for placing your trust in Acres. Best wishes Nigel Deekes Partner
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