Acres estate agents in Sutton Coldfield, Royal Sutton Coldfield and Birmingham

★★★★★ 5/5

Google

Acres have provided outstanding customer service from the first day I met the team. Communication has been 1st class and I've been constantly updated on the progress of the sale. Thank you Acres Walmley, you've been amazing.

Noand · 11 July 2026 · Acres Royal Sutton Coldfield

★★★★★ 5/5

Google

My main point of contact was Katie Laws at Acres, Walmley. Katie was always helpful, always available and always cheerful. It was both a pleasure dealing with Katie during the process of the house sale and, when required, Katie's expertise and advice was invaluable. My overall experience was therefore an excellent, high quality and friendly service from Acres in general and Katie in particular.

Steve · 11 July 2026 · Acres Royal Sutton Coldfield

★★★★★ 5/5

Google

We purchased a property through Acres. Lorraine was brilliant in assisting us complete the sale on time. She kept us well informed and nothing was too much trouble. Very impressed and thank you for all your help

Verity · 11 June 2026 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

I listed my property through various local agents, and luckily I came across Acres Estate Agents Four Oaks. Chris and the team were fantastic throughout the entire process, always ensuring my requirements were met when selling my property. Mine certainly wasn’t the easiest of sales, as I was in the process of buying the freehold, but the team handled everything professionally and kept matters under control from start to finish. I’m extremely grateful for all the effort, support, and hard work they put in along the way. A fantastic experience with the Four Oaks team, highly recommended. Hope you enjoyed the shortbread chocolate! Thank you.

R · 11 June 2026 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

A really excellent service from Chris Harvey and Katrina Deekes at the Four Oaks branch of Acres .From the moment the bungalow went on the market the team had over 15 viewers from their database lined up ready to view the property .Viewings were done by block bookings and were all carried out by Acres staff . Each viewing was followed up by Acres and the viewing schedule and viewers comments were sent to us via Keyflo . Due to the incredible expertise of the team the bungalow had sold in just over a week . Communication was excellent throughout . A tremendous effort from everyone . Thank you .

David · 11 June 2026 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

Acres have been extremely good regarding the sale of my mother's home. We had 3 quotes. Acres appeared to be the most realistic. In fact, they achieved 92%. Another valuation would have achieved just 78%. They were also the best value for money. They were very professional all the way through. They produced a great brochure that attracted a dozen viewings within a fortnight and an offer that we were happy to accept. Lorraine guided us through the whole process brilliantly, answering our questions, giving advice, in a friendly manner all through what became a difficult process for us. Thank you.

Garran · 11 June 2026 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

Lorraine was fantastic throughout the whole process of buying my home. She was friendly, professional, and always quick to respond to any questions I had. Her support and clear communication made everything feel much easier and less stressful. I really appreciated her help and would highly recommend her to anyone looking to buy/sell a property.

Zoe · 11 May 2026 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

Lorraine was excellent from start to finish during our home-buying journey. She was approachable, knowledgeable, and consistently prompt in answering any queries. Her guidance and clear communication made the entire experience feel smooth and far less overwhelming as we navigated some complexities with our purchase. We are very grateful for her support and would gladly recommend Acres to anyone looking to buy or sell a property.

S · 11 May 2026 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

Having to sell a property after a bereavement was always going to be difficult and emotional. The service we received from Acres Walmley was exceptional. From the initial meeting through to completion Matt, both Katie s , Ellie and Paula were approachable and professional and kept the communication lines open all the way through. I cannot recommend Acres Walmley highly enough for selling property and will miss my regular visits for an update. thank you all Yvonne and Ray

Ray · 11 May 2026 · Acres Royal Sutton Coldfield

★★★★★ 5/5

Google

We've just completed our sale through Acres at Great Barr and I 100% recommend their services. They organised well-attended viewing days and secured a sale within a fortnight at a great price. Our sale ran into conveyancing difficulties and at that point the team really showed their strength: I got frequent phone calls to update me and it was clear how hard they were working to nudge solicitors, lenders, and other involved parties in the right direction. Chris was outstanding throughout all of this, ably supported by the team. One minor suggestion would be a bit more proactive communication in the earlier stages of conveyancing - perhaps a fortnightly check-in. However, this does not take away from the superb job overall. Thank you everyone for all the hard work :)

Hannah · 14 April 2026 · Acres Birmingham

★★★★★ 5/5

Google

Acres provided a great service, they always kept me up to speed with regards to the sale and always made themselves available to answer any questions. The team were also very friendly and made me welcome!

Mark · 13 April 2026 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 4/5

Google

Acres have successfully marketed my family home. The team provided clear information, communicated well about viewings and feedback received. Lorraine was the sales progressor and she worked hard to support communications to enable completion to occur to schedule. The whole team pulled together throughout the sales timeline. I would recommend Acres Four Oaks to others.

Jo · 11 April 2026 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 1/5

Google

Frustrating and Poorly Managed Experience I had a very disappointing experience with this estate agent during both the sale of a property and the purchase of another. Viewings were handled very poorly. On multiple occasions the agent did not show up, leaving me to conduct the viewings myself. This is not acceptable for a paid service. Communication throughout the process was consistently inadequate. Deadlines were not clearly communicated, updates were often missing, and questions were not properly relayed between parties. This caused unnecessary stress and confusion at every stage. Even after completion, issues continued due to poor communication, resulting in further avoidable problems. What was most concerning was the lack of client care. I did not feel that my best interests were being considered. At one point, I was advised to auction the property, which could have significantly reduced its value and created serious risk. There were also instances of inconsistent communication which made the situation more difficult than it needed to be. Overall, I cannot recommend this estate agent. The service was disorganised and lacked the level of professionalism expected in such an important transaction.

Shireen · 11 April 2026 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 4/5

Google

Acres were very helpful from start to finish. It's a stressful process and the sale went very smoothly. They were very good at being accessible and calling back, thanks Lorraine. I would recommend.

Carol · 1 April 2026 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

Professional and polite. I would say the friendliness stood out and the willingness to help. Thanks. It was lovely to engage with you. Kathryn and Beth

Nim · 26 March 2026 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 5/5

Google

Sold my parents house via acres Great Barr. We found they communicated really well with us and if there were any issues to address they worked on them quickly. We worked mostly with Julie and Chris who were fab, but the whole team are professional and helpful. I think its easy to be distrustful of estate agents but I can vouch that acres Great Barr are the good guys, use them with confidence.

Laura · 26 March 2026 · Acres Birmingham

★★★★★ 5/5

Google

Was helped by a very polite & professional young lady called Katrina Brilliant customer service, very refreshing these days. Will be recommending acres. Thanks Katrina

Sarah · 24 March 2026 · Acres Royal Sutton Coldfield

★★★★★ 5/5

Google

After 16 weeks on the market with another agent and only one viewing, I decided to contact ACRES Walmley for help with my sale, and it was the best decision I could have made. Matt came out the very next day for our first meeting, and within a short time my house was ready to go on the market. Impressively, they managed to sell it before it even went online, and at the full asking price. During the sales process, which involved a chain of three properties, Paula was outstanding. She acted as the main link between solicitors and agents, keeping everything moving smoothly. I genuinely believe she went above and beyond her role, and thanks to her dedication, we completed a full month earlier than originally expected. ACRES is clearly a family-run business with a team of motivated professionals. You can really feel the personal touch and effort each team member puts in. I would strongly recommend ACRES Walmley to anyone looking to buy or sell a property.

Stefan · 24 March 2026 · Acres Royal Sutton Coldfield

★★★★★ 5/5

Google

Thank you to Rob cotterill for helping us to secure a property listed on their website Viewed booked and then follow on feedback asked Helped us to move things fast by providing an excellent service via excellent communication and his professional advice on making a suitable offer which lead to us one step closer to securing our new home Always available to address any questions very professional but very approachable and friendly. He never rushed me off the phone and always reassured he is available to provide any information or guidance during this process Thank you to you and the rest of your team I will most definitely recommend your company to others

I · 19 March 2026 · Acres Birmingham

★★★★★ 5/5

Google

I have used Acres Four Oaks to sell and purchase a property. It has been a great experience and would highly recommend Acres. The whole team have been professional and dedicated throughout. Communication has been superb and have been kept in the loop throughout the whole journey.

Sue · 18 March 2026 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

Recently handled the sale of the family home. Great, friendly service and always on hand to provide advice. Would highly recommend Acres Sutton Coldfield. Thank you

Mike · 16 March 2026 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 5/5

Google

Brought a property dealt with by Acres and they are so friendly and extremely helpful! The process was so smooth and Chris Deekes especially, is so proactive which we really appreciated. Brilliant service and they care about their clients. I would highly recommend Acres!

Aqsa · 16 March 2026 · Acres Birmingham

★★★★★ 5/5

Google

I had a fantastic experience with Acres. They always pick up the phone and answer queries. Very polite, friendly and professional staff. I sold my house through them recently and it was an effortless experience. My house was on the market with Green and co for over 2 months and no offers. Acres came along and a I had a few offers within weeks. Great result. Now on to Chris. He is the most professional and courteous agent you could meet. He goes above and beyond for his clients and does his utmost to keep them happy. He was absolutely fantastic. I could not recommend him highly enough. He has extensive knowledge and gives valuable advice. He treats you like you are his only client and dedicate his time and effort. I have already recommended Acres and Chris to my friends and family. If I do sell again, theres only one place I would give my instruction to- Acres.

Ayk · 16 March 2026 · Acres Birmingham

★★★★★ 5/5

Google

The team at Walmley were flawless. Matt, Katie and the rest of the team went above and beyond to ensure the selling process was smooth. Thank you so much, we appreciate your hard work.

Thembelani · 14 March 2026 · Acres Royal Sutton Coldfield