Acres reviews

★★★★★ 5/5

Google

Acres have been fantastic with helping me through the sale of my mother's flat. The sale has been difficult, taking 18 months to complete. We were initially with another agent but after 12 months and two previous sales collapsing we changed to Acres. Right from the outset the service was extremely efficient. Nigel dealt with the initial visit, demonstrating his breadth of knowledge of the housing market in the area. The paperwork was completed very quickly and 7 viewings were swiftly arranged to take place on the day the flat went on sale. As a result we received full asking price offers plus one over asking price on that day. Becky and, latterly, Louise dealt with the sale from then on. They ensured I was kept up to date at every stage, maintaining excellent contact with my conveyancer during the process and providing emotional support as well during some difficult moments. I can only echo a previous reviewer who commented that some people are just rude. That was our unfortunate experience but Acres remained completely professional throughout ensuring the sale went through on time in the end. I wholeheartedly recommend Nigel and his team and would use them again.PositiveResponsiveness, Quality, Professionalism, Value

Nick · 10 June 2022

★★★★★ 5/5

Facebook

We would highly recommend Acres, Wylde Green. Sharon and her team worked with us to ensure a smooth and stress free journey from valuation to completion. They liaised with all parties during the legal process and kept us up to date with progress. If we had queries they gave us clear answers and nothing was too much trouble so we never felt like we were asking silly questions (which we may well have been :-)). Thank you Sharon and her team.

Denise · 26 May 2022

★★★★★ 5/5

Google

We recently sold the house with Acres and have worked with them in the past as well. They have great team who is always available to help and guide with the process. Special thanks to Lorraine and Lisa (mortgage broker), they both are great.

Abhinav · 9 November 2024

★★★★★ 5/5

Google

Recently sold our property with Acres Four Oaks, clearly very experienced staff with excellent market advice, I don't reget going with an established estate agent rather than cheaper options available. Sales progressor Lorraine is worth the commission fee on her own, excellent communication along the way and genuinely don't think it would have gone well without her. I would defintley recommend this office.

Andy · 28 April 2025

★★★★★ 5/5

Google

Paul was extremely professional with prompt replies to all my calls and emails, keeping me fully informed. Other people I had interaction with from the branch were also lovely. Happy to say, they managed to successfully find us our next home 😊 Many thanks Angie …

Who · 24 September 2024

★★★★★ 5/5

Google

Acres Four Oaks offered a fantastic service in selling our house - from the initial engagement through to the final sale, we were in great hands. Lorraine in particular was first class - at times managing the whole chain up and down. House sold very quickly and above the guide price, so we are very happy customers!

Richard · 17 October 2025

★★★★★ 5/5

Google

Acres provided a great service, they always kept me up to speed with regards to the sale and always made themselves available to answer any questions. The team were also very friendly and made me welcome!

Mark · 13 April 2026

★★★★★ 5/5

Google

Acres are a well established Estate Agents and we chose them to sell our parents house based on their strong local reputation in Four Oaks. They impressed us with their professionalism from the moment Nigel walked through the door. The sales team are excellent and Louise was exceptionally helpful in pushing matters along when the solicitors seemed to have run out of steam!!!! Look no further! Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

Anthony · 28 August 2022

★★★★★ 5/5

Google

We couldn't recommend the team at Acres enough. During each stage of the moving process they have been wonderful. From Paul, Chris to Lorraine, everything has been handled in a professional, diligent and friendly way. It hasn't been an easy process, but regardless of that no one could have worked harder or fought our corner more than Lorraine. She has been fantastic. We would recommend Acres 100%. What an excellent team!!

Debbie · 8 April 2025

★★★★★ 5/5

Google

After being on the market for 8 weeks with a well known on-line agent and having had very few viewings and only one offer of £15,000 below the asking price, I decided to try my local Acres office at Four Oaks. I'm glad I did! Within 2 weeks I had an offer at the full asking price and 10 weeks later the sale completed. Acres staff were very friendly, knowledgeable and helpful. I had originally thought that on-line was the modern approach but I do feel that prospective buyers prefer to deal directly with a person when it comes to buying a house. Thank you Nigel, Liz and the rest of the team!

D · 10 June 2020

★★★★★ 5/5

Google

A huge thank you to the lovely sales team at Four Oaks for all their support and advice received during the recent sale of my property. A very special thank you to Liz who was extremely pleasant and helpful throughout the entire process, providing regular updates, speaking to all involved within the chain to ensure a timely and smooth completion. I am delighted with the service that I have received from the initial accurate valuation with Nigel through to the dealings with the whole team and would highly recommend Acres.

Sue · 10 June 2020

★★★★★ 5/5

Google

Chris Deekes and his team, Gina May and Natalie Price at Acres made the sale of our property really straightforward. Fully understanding our needs and completed the process in a very professional manner. Communication was excellent throughout. Presentation of the property details were of a very high quality. I would have no reservations about recommending Acres to anyone wanting to sell or buy. Well done and thank you.

Steve · 10 June 2022

★★★★★ 5/5

Google

Swapped to Acres after poor experience with another local agent. Matthew Tubb was enthusiastic and a buyer found quickly. Whilst took a while to complete that was not the agent’s fault. Lorraine kept on top and we were informed throughout. Overall a good professional service at a fair price.

Colin · 11 January 2024

★★★★★ 5/5

Google

Acres worked hard to get our house sold, especially when Lorraine came on board for our sale. The property was sold within 10 days of going on the market, and despite there being some very stressful moments caused by our buyer they got the deal done and we got full asking price. Thanks Acres and especially Lorraine

Phil · 10 June 2023

★★★★★ 4/5

Google

Pleased with their service from viewing and buying the house. Each time we communicate with them and the message passed over to the seller quicker than our solicitor. Able to get answers from them than from our solicitor. They also help our seller to push the exchange of contracts quicker and get in touch with my solicitor when we can't even get hold of our solicitor. Overall it is a good service from them. They don't have much parking places in front of their stores. We had to park at Sainsbury and they have a limit of 20 Min. There is a pub nearby but not sure it is free parking. Lot of people park on road side near Tesco. Do leave plenty of time to find place to park.

Eileen · 11 June 2019

★★★★★ 1/5

Google

We purchased a property last year through Acres and they were a disgrace from start to finish. The initial phone call to arrange viewing was an arrogant affair, I dealt with Liz who talks to you like she is doing you a favour by letting you view the property. If you are lucky to be deemed “good enough” by Liz she will arrange a viewing at her convenience (even though the property was empty). On the day of the viewing the agent was clueless. She was unable to answer any questions regarding the property and couldn’t even find the keys to the back door. We decided to make an offer which was accepted by the vendor and arranged a mutually acceptable completion date through our solicitors. Everything was on track and going smoothly when a week before the agreed exchange date I was called by Liz who began shouting at me and asking why we were not exchanging before the end of the month. She said the seller was very unhappy and gave the impression the whole sale could fall through, which was stressful to say the least. I called my solicitor in a panic to see what the problem was and if the seller was still happy with the dates... they were. Turns out it was Liz who was unhappy because the completion date meant she missed her monthly sales target. So much for having your clients interest at heart. Absolutely disgraceful behaviour. Anyway the sale was completed on the scheduled date so bad experience over, right? Wrong! I was called by Liz who asked me to come to the office to collect the keys to my new home... but I had to come and collect them at a time that suited her. I arrive at the office on time and I’m met with a sour faced Liz who demands to see my photographic ID before she would let me have the keys, even though we have met several times before and she knows exactly who I am. I produce my ID, she plonks down a bag of keys on the desk and that’s it. No congratulations, nothing. She barely managed to muster a goodbye as I left the office. The only person with any credit is Nigel (owner of acres) who I dealt with briefly and was able to give me some good professional advice.

S · 11 June 2019

★★★★★ 5/5

Google

Acres have sold quite a few homes for us, we are always reassured by they’re excellent service, from start to finish they support us, Nigel gives excellent advice, and with covid added in to the mix we were always kept up to date, Louise has been a legend and kept us informed and reassured always, thank you Acres Four Oaks Team your the best 👍👍👍PositiveQuality

Gill · 10 June 2022

★★★★★ 5/5

Google

Acres have dealt very efficiently with the sale of mum and dad’s property. They gave good advice on the valuation, provided plenty of viewers, and kept us updated on the progress. They were always ready to answer questions and make … More

Peter · 16 December 2025

★★★★★ 5/5

Facebook

One of the best decisions I have made was to instruct Acres to market my property. Louise and the team at Beeches Walk are all so friendly, helpful, professional and supportive. They really took away the stress of selling. A special thank you to Louise for her advice and guidance. I am now in the process of buying with Acres and would definitely recommend them.

Helen · 24 April 2022

★★★★★ 5/5

Google

Thank you so very much to the team at Acres Four Oaks, especially Lorraine who was amazing, going above and beyond to get my husband and I into our new home.

Tina · 24 September 2024

★★★★★ 5/5

Google

Without the tenacity and endeavour of the Acres staff, especially Chris and Lorraine , we wouldn’t be living in our beautiful house….thank you Acres!

Samantha · 3 January 2025

★★★★★ 5/5

Facebook

Acres Four Oaks worked hard to get our house sold, especially when Lorraine came on board for our sale. The property was sold within 10 days of going on the market, and despite there being some very stressful moments caused by our buyer they got the deal done and we got full asking price. Thanks Acres and especially Lorraine

Phil · 2 December 2022

★★★★★ 5/5

Google

We had an excellent experience with Acres. They managed the entire process with great professionalism and were always accessible, responsive, and reliable. Any questions or issues we raised were handled quickly and accurately. They also … More

Mark · 16 December 2025

★★★★★ 5/5

Google

We had a very positive experience with the team throughout our purchase. They were professional, responsive, and supportive, even when the transaction became a bit complex and protracted due to legal matters. …

Fox · 15 January 2026