Trusted Agent profile
★★★★★
609 reviews across 4 offices and 3 platforms
Acres has four offices, in Sutton Coldfield (two offices), Royal Sutton Coldfield and Birmingham. Together they have 609 reviews on three platforms, rated 4.5 out of 5 overall.
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Acres's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleExcellent service selling my house. The staff are great and really helpful. Kept me upto date with the process. Can not fault them
We’re thrilled that you were so pleased with our service. Your feedback is appreciated, let us know if we can be of help in the future. Many thanks Acres Estate Agents
5/5
GoogleA huge thanks to Acres at Four Oaks who helped us secure our lovely new home. A particular thank you to Lorraine for her responsiveness throughout every step. They provided good photos & videos of their properties, arranged and confirmed viewings extremely quickly. They were very receptive on the phones, answering calls and resolving emails within minutes. This service has continued beyond the sale. The service they provided as a buyer has been 10/10. Thank you!
Thank you for your five star review and great comments. I’m so pleased we were able to secure what I’m sure will be your dream home which you will enjoy many many happy years in. Best wishes, Nigel Deekes and Team
5/5
GoogleWe invited 3 local agents to evaluate our home ahead of going to market, and opted for Acres Great Barr as their presentation and professionalism was apparent from the outset. Chris took some brilliant photos to show our home in the best possible light, he and all the branch staff remained helpful, professional and courteous all the way through from initial viewings to completion. Many thanks.
Thank you so much for your five star review and great comments, I will of course ensure these are passed on to both Chris and the office. Thank you very much of course for selling your property with Acres. Nigel Deekes partner
5/5
GoogleReally really recommend Acres when buying your property. They are very prompt, friendly and helpful. Lorraine was a god send for us when purchasing our house and always did her best to help things to run smoothly which was so appreciated given how stressful the process can be! We couldn’t have asked for more from her! 😊 …
Thank you for your great review of our Acres Four Oaks office, and the team, we are glad we made your experience of buying a great one. We appreciate the valuable feedback, if there is anything else we can do for you please let us know. Nigel Deekes Partner
5/5
GoogleVery professional service rendered in getting my mortgage
Thank you for leaving a review for the Great Barr office and our mortgage services as well, we always are there to provide the best service for clients be they buyers or sellers. Best wishes Nigel Deekes partner
5/5
GoogleWith ACRES we had the best experience ever buying house is a dream of everyone and our dream made a reality by ACRES they provide us the best service the whole team was very kind and helpful specially Lauren and Lisa we are very thankful to them and happy
Thank you so much for your five star review and great comments. They’re very much appreciated. I shall of course pass them on to the Team. Thank you for using Acres Nigel Deekes partner
5/5
GoogleI recently sold a property with Acres Great Barr, primarily supported by Chris and Lauren. The Acres team had to work exceptionally hard to get this sale over the line, with updates and chasers required daily for nearly a month. Special thanks to Lauren who often updated me post core working hours to keep things on track. Highly recommended.
Thank you very much for your 5 star review and great comments and feedback. We’re so so pleased to be able to assist with your sale. Many thanks of course for using Acres. Best regards Nigel Deekes partner
5/5
GoogleLorraine at Acres is fantastic! She orchestrated the whole move for us, tardy solicitors need not be a problem with her around! Excellent communication and updates! The best thing of the whole experience was that she actually cared so much and we really felt this throughout the homemoving journey, she just took the stress out of it all! Thank you Lorraine for your excellent support and service provided. 5 stars! Would highly recommend Acres Four Oaks office. Michelle and Ashley Brough
Thank you very much for your great feedback, and review, i have just passed this on to Lorraine, and the team. May we of course wish you many happy years in your new home. Nigel & Jayne Deekes Acres Partners
5/5
GoogleRating only, no written review.
Thank you for your 5 star review of the team at our Great Barr office, your feedback is much appreciated Nigel Deekes Partner
5/5
GoogleChris Deekes - brilliant all the way through the transaction. Professional, responsive, patient and always available - I have no hesitation in recommending Acres - thank you
Thank you so much for your five star review and great feedback, Chris and the team work so hard to do their best for all their clients, and so your comments are very much appreciated. Thank you for using Acres. Best wishes for the future, Nigel Deekes Partner
5/5
GoogleWhat can I say about Acres (Great Barr)? Well what a service. I fell in love with my 'forever home' and a quick turnaround to market my own and sell it to secure the purchase. Acres valued my property and it was on the market a few days later. I was most impressed with Chris's professionalism at the valuation and his wealth of knowledge and advice throughout the sale always with my onward purchase in mind. Lauren and the rest of the team carried out numerous viewings, which were followed up and feedback obtained. I didn't have to chase Acres to know what was happening, this had been my poor experience with other agents. Worth every penny of their fee, what more can I say - you're simply the best!
We really appreciate the fantastic review and so glad we could help with securing your dream home. If you have any further needs or questions, please reach out. In the meantime, Acres wish you every happiness in the future. Nigel Deekes Partner
5/5
GoogleAcres helped with purchase of property in Sutton Coldfield . Professional and highly recommend their services .
Thank you for your review and comments regarding your recent purchase, I am so pleased we were able to find a new home for you, and so wish you many happy years there building memories. … More
5/5
GoogleThis is the second time we have used Acres in Great Barr, and once again, the service was superb and the team are very friendly. Many thanks to Lauren, Chris and the team for all their help and hard work. We would definitely use Acres again if buying or selling in the area. Highly recommended.
Thank you very much for your great review, comments and of course for returning to Acres for your sale once more, that says so much. Best wishes for many happy years in your new home Nigel Deekes Partner
5/5
GoogleReally great experience. I was kept up to date throughout the whole process. Lorraine was very helpful and was easily available .
Thank you very much for your five star review and great comments, particularly for Lorraine. I shall of course pass these on. Many thanks for using Acres. Best regards Nigel Deekes Partner .
5/5
GoogleFab service.
Thank you for your feedback and please let us know if we can help at all in the future! Best wishes. Nigel Deekes. Partner
5/5
GoogleExcellent. They'll get it done.
Thank you very much for your feedback and 5 star review, we very much appreciate you taking the time. If we can help anytime in the future please feel free to reach out!
5/5
GoogleAll of the staff have been very helpful and supportive during the process of a very testing and lengthy sale. Finally completion day and the staff continue to be friendly and supportive. Many thanks to you all. …
Thank you so much for your 5 star review, feedback and comments, I shall be sure to pass them on. … More
5/5
GoogleExcellent estate agents. They were so helpful with my purchase in Wylde Green.
Thank you for your five star, review and great comments, they are, of course very much appreciated. May we wish you many happy years in your new home. … More
5/5
GoogleIn what was a very long and difficult house sale and purchase process, the team were really great. I can specifically call out Steve who went above and beyond with our transaction and was always at the end of the line, and happy to help in whatever way was needed
Thank you very much for your great comments, feedback and 5 star review, I shall be sure to pass these on to the team. Best wishes for many happy years in your new home and thank you of course for using Acres for your move. … More
1/5
GooglePut a sign outside my home on a road sign asked them to remove it 4 weeks ago still there we have had people knocking my door asking if our home is for sale
I am so sorry to hear of the issue you had with a board. This is highly unusual, occasionally the owner of the property living in a road will ask us to put a board up at the end of the road and it can be misconceived although they are always placed in position by the road sign with a pointer arrow. Best regards, Nigel Deekes partner
5/5
GoogleExcellent service from start to finish. Great price, communication was faultless and nothing was too much effort. Paula went above and beyond and led the completion process from start to finish, ironing out any small issues with minimal fuss. Will use Acres again without any hesitation.
Thank you very much selling with Acres and of course for your great review and feedback, I shall be sure to pass this onto the team. Best wishes Nigel Deekes Partner
5/5
GoogleFrom start to finish all the staff were super friendly and helpful, keeping us updated with feedback from viewings and helping us with advice and experience. The level of service across all the different staff members was excellent. Thanks to everyone! We would definitely recommend.
Thank you very much for your 5 star review and comments I shall be sure to pass them on to the dedicated team at Acres Walmley. Thank you of course for using Acres for the sale of your property. Nigel Deekes Partner
5/5
GoogleCouldn’t recommend Acres Walmley enough… they made our first house purchase incredibly easy. All of the staff were incredibly friendly and helpful, especially Katie and Ryan! Thank you again for all of your support.
Hi Lauren, thank you very much for your great review and kind comments. I’ll be sure to pass them on to the team who worked so hard for all our clients. May we wish you many many happy years in the new home Nigel Deekes partner
5/5
GoogleAnyone who is about to sell their property PLEASE PLEASE this is the estate agents that will get the job done. From the very first phone call through the negotiations viewing chasing up documents Acres have been OUTSTANDING....katrina deekes who took stunning photos and kept me informed of every change throughout was excellent and the lovely Paula who was always on the other end of the phone always chasing up information and making sure things were getting done...the BEST ESTATE AGENTS I've ever used I have told all my friends who are also selling this is the Agents they MUST use THANK YOU AGAIN Acres of walmely you have been outstanding
Thank you so much for your great review and outstanding comments with regard to the team at Acres Walmley, I shall be sure to pass them on of course Can I also thank you very much for choosing Acres for the sale of your property and wish you many happy years in your new home Best wishes, Nigel Deekes partner
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Sutton Coldfield (74A Walsall Road) has the most, with 233 reviews rated 4.5 out of 5, followed by Royal Sutton Coldfield with 142.
The four Acres offices, by town:
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