Trusted Agent profile

Acres estate agents in Sutton Coldfield, Royal Sutton Coldfield and Birmingham

4.5

★★★★★ Excellent

608 reviews across 4 offices and 3 platforms

Acres has four offices, in Sutton Coldfield (two offices), Royal Sutton Coldfield and Birmingham. Together they have 608 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

512

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

79

Reviews on Facebook

All 4 offices

Yell logo

2.2 / 5

17

Reviews on Yell

All 4 offices

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Our offices

Acres's four offices, most reviewed first. Each has its own page.

Latest reviews from every Acres office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Acres at Walmley are a fantastic team. Matthew Tubb, Katie Deekes, Paula Dyer and Katie Law have supported and guided me through the sale of my late Mothers property in a very caring and helpful and professional manner. Acres, Walmley have kept me informed every step of the way and are always available to answer any questions. I did get quotes from other local estate agents and Acres, Walmley shone above them all with their “can do” and dedicated attitude which came across during my first contact with them. I would highly recommend this professional and hard working team at Acres, Walmley Office. Thank you team for all for all your help.

June · 18 April 2025 · Acres Royal Sutton Coldfield

Agent replied · 14 April 2026

Thank you very much for your great feedback review and comments, and of course using Acres for the sale of your mother’s property I shall of course be sure to pass on your feedback Nigel Deekes partner

1/5

Google

Collected our keys back yesterday after 14 weeks of being on sale and with one viewing . obviously disappointed .no communication from office at all during that time .only when we got in touch and to knock off thousands off price .saw …

Mark · 16 April 2025 · Acres Sutton Coldfield (28 Beeches Walk)

Agent replied · 25 October 2024

Thank you for taking the time to leave a review, i am very sorry to hear of the lack of response, and your disappointment, this is exceptionally unusual. Often lack of response is due to a potentially higher initial asking price thus I am … More

5/5

Google

We have recently sold our house with Acres Sutton Coldfield and if you're thinking of selling, then I'd absolutely recommend using this company. We felt thoroughly well looked after from first contact all the way through viewings, offer, …

Ian · 16 April 2025 · Acres Sutton Coldfield (28 Beeches Walk)

Agent replied · 25 October 2024

Thank you so much for your great review and feedback, we’re so pleased to be able to act for you … More

5/5

Google

Had my house on with another agent for 6 months, moved to Acres & achieved a sale within weeks. Great service from start to finish, especially from the manager Sharron, who is very understanding & patient during what is a stressful time. …

Steve · 16 April 2025 · Acres Sutton Coldfield (28 Beeches Walk)

Agent replied · 9 November 2024

Thank you very mush for your great comment, review and feedback. I am so pleased we were able to secure a sale for you where others could not. I shall of course pass your review and comments back to the office. Thank you for using Acres for … More

4/5

Google

A great team helpful, gave excellent feedback and advice. Would recommend

Kevin · 15 April 2025 · Acres Royal Sutton Coldfield

Agent replied · 14 April 2026

Thank you for your review and comment/feedback now of course very much appreciated. I’m so glad we were able to be of assistance to you. Nigel Deekes partner

5/5

Google

Excellent customer experience, friendly, efficient service on the purchase of my new home. If you are looking for a knowledgable, local estate agent for the sale or purchase of a property, look no further, you won’t be disappointed!

Tee · 14 April 2025 · Acres Royal Sutton Coldfield

Agent replied · 14 April 2026

Thank you so much for your five star review great feedback and comments and of course for using Acres. Best wishes for many years of happiness in your new home, I shall be sure to pass your feedback on to the office Nigel Deekes partner

5/5

Google

Recently sold a house with Acres on Hansons Bridge Road, Great service provided from start to finish. Matt, Katie and Paula at the Walmley office were so helpful in fact all the team is professional and there for any questions I had throughout the process. Acres Have been around for many years, so know the area very well. A truly 5 star 🌟Estate Agent!!

Muhammed · 14 April 2025 · Acres Royal Sutton Coldfield

Agent replied · 14 April 2026

Thank you so much for your great comments feedback and five star review, the team and I very much appreciate your comments. May I also thank you of course for selling your property with Acres, we wish you many happy years in your new home and look forward to being with assistance whenever needed Best wishes Nigel Deekes partner

5/5

Google

Could not recommend this agency enough! Katie, Paula and Jane were so helpful throughout the entire process, helping to speed up the purchase and keeping us in touch with our sellers. Amazing bunch of people!

Ellie · 14 April 2025 · Acres Royal Sutton Coldfield

Agent replied · 14 April 2026

Thank you so much for your comments great feedback and of course for using Acres. I’m so pleased your sale has progressed smoothly and quickly, and of course wish you many happy years in your new home Best wishes, Nigel and Jayne Deekes partners

5/5

Google

Having recently completed on a house sale for my mother, I cannot speak highly enough of the Acres team in Walmley. Matt, the ‘Katie’s’ and Paula were friendly, supportive and helpful through a stressful time. As I do not live local to Walmley, any special request, ie going to turn the water off when a frost appeared and removing the Board when sold for personal reasons was carried out as soon as possible. Matt was always at the end of the phone if I needed help including to contact the purchasers and get the completion realised. I have no hesitation in Recommending Acres, Walmley. Thank you all.

Kim · 14 April 2025 · Acres Royal Sutton Coldfield

Agent replied · 14 April 2026

Thank you for your great review feedback and five star rating. It’s very much appreciated, the team works so hard to provide the best service possible and it’s lovely to see it rewarded with the praise it deserves. Thank you of course for selling your property with Acres, Best wishes Nigel and Jayne Deekes partners

5/5

Google

A great team that helped us through the home buying process. Prompt and reliable communication between us and the seller really made the process less stressful. Much thanks to Katie, Paula and Claire for your help. Best wishes!

Taimoor · 14 April 2025 · Acres Royal Sutton Coldfield

Agent replied · 14 April 2026

Thank you so much for your five star review great comments and feedback and of course for buying from Acres We wish you many happy years in your new home, when the time is right, we look forward to being a service once more Best wishes, Nigel Deekes partner

5/5

Google

Acres, Walmley were great in my experience purchasing my first home. Quick to respond, happy to take calls. Katie was particularly great and always professional. Thank you.

Roy · 14 April 2025 · Acres Royal Sutton Coldfield

Agent replied · 14 April 2026

Thank you very much for your five star review great feedback and comments. I shall as always pass them on to the office. I’m so pleased we were able to find a property for you to purchase wish wishing you many happy years there Nigel Deekes partner

5/5

Google

Great experience using Acres -Walmley office All staff pleasant, helpful and always available to help answer any questions. Our first contact was Matt who was brilliant in making our sale run as smoothly as possible.THANK YOU ACRES, would not hesitate to recommend you to others.

Janice · 14 April 2025 · Acres Royal Sutton Coldfield

Agent replied · 14 April 2026

Thank you so much for your five star review for great feedback and comments, they are of course as always very much appreciated, reflecting the hard work the team puts into every sale. Thank you, of course also for selling with Acres. Nigel Deekes. Partner

5/5

Google

I must say a huge thank you to Matthew Tubb and his colleagues at Acres for a job well done, selling our property. I especially want to thank Matthew for introducing us to Jacqui Crane from Taylor Rose solicitors, she was brilliant, just like Matthew said she was.

John · 14 April 2025 · Acres Royal Sutton Coldfield

Agent replied · 14 April 2026

Thank you for your five star review great feedback with regard to Matt and the team as well as as of course for Jacqui, working together they absolutely do a fantastic job and so the feedback is very much appreciated Best wishes for many happy years in your new home thank you of course for using Acres Nigel Deekes Partner

5/5

Google

We had to sell property in Sutton Coldfield, but we do not live in the UK and we were totally reliant on Acres to conduct viewings and promote the property. I have been really pleased with the support and service given by all of the staff at the Walmley office. Everyone has been so supportive and worked diligently to keep me informed of the viewings they conducted and the outcomes. Even after a buyer was found, the staff continued to provide updates through email. A big thank you to Mathew, Katie and Katie and all the staff at the Walmley office.

Frances · 14 April 2025 · Acres Royal Sutton Coldfield

Agent replied · 14 April 2026

Thank you so much for your five star review great feedback and comments, and so pleased we’ve been able to find a buyer for you and enable yourself to transact smoothly particularly given you live overseas, we do pride ourselves on a first class dedicated service which clearly has been proven Thank you for using Acres best wishes for the future Nigel Deekes partner

5/5

Google

Just purchase our house through Acres Walmely. It has been excellent experience throughout process. Whole team is very excellent to deal with and always revert for any queries or issues. They coordinate very well with all parties involved and make sure timelines are always adhered to and are prompt in communications. My sincere and special thanks to all involve to name; both Katie’s , Matthew and Paula. Thanks Kunal Mahajan Erdington.

Kunal · 14 April 2025 · Acres Royal Sutton Coldfield

Agent replied · 14 April 2026

Thank you so much for your five star review feedback and comments. I’m so pleased you’re able to find a property for you to purchase and of course wish you many happy years there. Nigel Deekes partner

5/5

Google

Recently sold my first property with Acres, staff were prompt to provide feedback from viewings and once an offer was in they were great at updating me every step of the process. Couldn’t fault their services. Paula was especially helpful at keeping me in the loop as my sale progressed.

Aolani · 14 April 2025 · Acres Royal Sutton Coldfield

Agent replied · 14 April 2026

Thank you so much for your great review comments feedback and of course particularly for choosing Acres to entrust with the sale of your first property Wishing you many happy years in your new home Nigel Deekes partner

5/5

Google

Pleasure to deal with Matt & the Team at Walmley. Our sale was mishandled by the buyers Solicitor over a number of months, resulting in frantic requests for chasers and updates in the latter stages, but they always returned calls and emails, even when news was less than positive. Would highly recommend.

Nigel · 14 April 2025 · Acres Royal Sutton Coldfield

Agent replied · 8 November 2024

Thank you so much for your great review, feedback, comments and of course 5 starts. I am so pleased we were able to assist were sadly the solicitors let you down, all part and parcel of the all round service provided by Matt and the team. Best wishes for your new home, and of course than you also for selling with Acres. Nigel Deekes Partner

5/5

Google

Have just sold my aunts house through Acres Walmley. Very straightforward and prompt service. Would recommend.

Richard · 14 April 2025 · Acres Royal Sutton Coldfield

Agent replied · 24 October 2024

Thank you very much for your five star review and comments, they’re very much appreciated and I will of course tomorrow pass them onto the team Thank you also of course for selling with Acres Best wishes , Nigel Deekes Partner

5/5

Google

Acres were absolutely brilliant with the sale of my house. From the day they came to evaluate the property till the last moment of sale completion every member of staff who helped was professional helpful and considerate. They were initially recommended by a friend and I’m very glad I used only acres to help sell my property. Thanks again to all 😊

Marwa · 14 April 2025 · Acres Royal Sutton Coldfield

Agent replied · 24 October 2024

Thank you very much for your great comment. Feedback and review i’m delighted we were able to assist with your move, and so pleased to hear you were initially recommended Best wishes Nigel Deekes Partner

5/5

Google

One of the best estate agents in the Midlands. In terms of viewing to completion. Helpfull all the way. Thank you Katie and Pula.

Subramaniam · 14 April 2025 · Acres Royal Sutton Coldfield

Agent replied · 23 August 2024

Thank you very much for your great review and feedback, i have og course passed this on to the team. Best wishes for many happy years in your new home. Nigel Deekes Partner

5/5

Google

The reason I choose walmley Acres was because they helped my mom and dad who are both in there 80s when trying to sell their home . They are a wonderful team who are always positive and polite . My house is on the market now I find the team engaging and helpful. They are like talking to a family member I feel comfortable and reassured they do all they can to promote my property. Thanks again to you wonderful people .

Anita · 14 April 2025 · Acres Royal Sutton Coldfield

Agent replied · 23 August 2024

Thank you very much for this 5 star review, we very much appreciate being able to act for your parents, and indeed yourselves now, this speaks volumes of the offices, and team, and of course we very much value your feedback. Nigel Deekes - Partner

5/5

Google

We were the buyers of one of the properties they were selling. I wish we had sold ours with them! Completely professional and always kept us up to date, much better than our estate agents who did the absolute minimum required after the offer was agreed. Paula was fantastic in keeping things moving throughout the chain to get our completion date on time. Both Katie's were also always friendly and helpful. We would recommend acres to anyone.

Mark · 14 April 2025 · Acres Royal Sutton Coldfield

Agent replied · 23 August 2024

Thank you so much for your great review and fantastic comments and feedback, I will be sure to pass them onto the whole team. We look forward to assisting with your sale, in the years to come, in the meantime we wish you many happy years in your new home. Nigel Deekes Partner

1/5

Google

I have used many agents across the area and Acres have provided without exception the worst experience thus far. Unfortunately, I have instructed them 3 times and they have failed to deliver the basics on each occasion. My most recent experience resulted in the following - Lauren turning up late for viewings and then proceeding to go to the wrong property. - Doing zero research on the property as she unaware of the main selling point of the house. - Buyers turning up at the house without Acres who did not cancel the appointment, heck the did not even make us aware an appointment had been scheduled. Prior to this we used them twice to yield the following results - Allowing people to enter the property with shoes, against our instruction - Leaving doors unlocked after leaving the property - Letting kids jump up / down on the sofa and messing around with household items at a viewing - Buyers turning up the property with communication from Acres - Turning away prospective buyers by not allowing them to see the property They are cheapest in the area for a reason, Chris is professional but unfortunately his team does not follow suit and are unable to manage the basics.

Imran · 10 April 2025 · Acres Birmingham

5/5

Google

I cannot say anything bad about this place! As a first time buyer they made my process incredibly easy and efficient as possible. Whenever I had any questions or issues Julie and Lauren would be there right away to help and contact the right people. Successfully bought my first home thanks to Acres!

J · 22 March 2025 · Acres Birmingham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Acres

Which Acres office has the most reviews?

Sutton Coldfield (74A Walsall Road) has the most, with 232 reviews rated 4.5 out of 5, followed by Royal Sutton Coldfield with 142.

Where are the Acres offices?

The four Acres offices, by town:

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Tell us what you need and up to 3 trusted local agents will be in touch.

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