Trusted Agent profile · Worcester · Worcestershire

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Nicol & Co Worcester reviews

★★★★★ Excellent

1,144 reviews across 3 platforms

46 Barbourne Road, Worcester, Worcestershire, WR1 1HU

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Nicol & Co's office in Worcester, Worcestershire, at 46 Barbourne Road, is rated 4.9 out of 5 across 1,144 reviews on three platforms, including 788 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Nicol & Co won in 2026.

Google logo

4.9 / 5

788

Reviews on Google

This office

Facebook logo

4.8 / 5

210

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

146

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Nicol & Co Worcester

You won’t find a group of people more in love with Worcestershire than the ladies and gents at Nicol & Co. This beautiful county has everything. Fantastic connections by road and rail, outstanding schools great local sporting venues, culture and entertainment set amongst rolling hills, stunning panoramas and loveable, quaint towns and villages aplenty. We live here, we love here, and every member of our team wants to help you do the same. Matt Nicol established Nicol & Co. Estate Agents in 2009 as a one-man band operating from a small office in Droitwich Spa. His vision was to change the way estate agency was done in Worcestershire; bringing integrity and transparency to an industry that people made jokes about. He is still dedicated to providing the most remarkable service.

Awards

The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Worcester office, from every platform, shown as written. First names only.

5/5

Google

With a challenging set of circumstances with both sale and purchase, Leanne went over and above to offer her support throughout this process. With excellent comm's, highly efficient organisational skills and a warm and caring personality, Leanne and the team helped complete what was a tricky progression. We thank Leanne and the Nicol team for their care and attention. We would highly recommend Nicol & Co's services.PositiveResponsiveness, Quality, Professionalism

Van · 4 June 2021

5/5

Google

Recently purchased a property through Nicol and Co Worcester. Both Alice and Kat were amazing throughout the process. I would highly recommend the agency , thanks again!

Kingpin141186 · 31 October 2022

Agent replied

Hi kingpin141186, thank you for your 5* review and high recommendation. We're really pleased Alice and Kat were able to help so much and thank you for your fantastic review!

5/5

Google

I have moved many times and used different estate agents, each more disappointing than the last. Nicoll and Co really are outstanding and unlike any other estate agent. From the first meeting and valuation all the way to completion, they kept us informed and updated. Coral is truly magnificent and worked really hard to achieve the dates we wanted. I highly recommend them. 5* indeedPositiveResponsiveness, Quality, Professionalism, Value

Sarah · 12 July 2021

5/5

Google

Had great service from Nicol & Co right from the beginning Dominique was very informative and we were pleased with the valuation and guidance given regarding the sale and then once sold and part of a chain Leanne was amazing in getting the chain to exchange today, I’m convinced we wouldn’t have got to this point without her, she always kept us updated with any progress and was quick to help resolve any problems. Thank you

Amy · 20 September 2018

5/5

Google

Had great service from Nicol & Co right from the beginning Dominique was very informative and we were pleased with the valuation and guidance given regarding the sale and then once sold and part of a chain Leanne was amazing in getting the chain to exchange today, I’m convinced we wouldn’t have got to this point without her, she always kept us updated with any progress and was quick to help resolve any problems. Thank you

Amy · 17 August 2018

5/5

Facebook

I bought my house from Nicols a month ago and they were fantastic from start to finish. The purchase had many complications throughout and Nicols were always one step ahead. Erica and Hannah were all over it! They were very good at chasing the vendor and regularly got in touch to update me.Thank you for all of your help. Will use you again!

Lucy · 8 April 2022

5/5

Google

Nicol & Co. are a real pleasure to deal with! In particular, Tom in the Sales team, who really listened and understood my requirements perfectly. Also, Leanne in Sale Progression was an absolute superstar in making sure everything went through smoothly to completion with regular updates and just always being on the other end of the phone ready to go above and beyond to help. I can't thank you guys enough!

Chung · 19 September 2020

5/5

Google

I would just like to say how helpful and professional Joanne was recently in helping my wife and I find a new home. Joanne is one of the most enthusiastic estate agents I have had the pleasure to meet and work with. I would have absolutely no problem in recommending Nicol & Co and in particular Joanne herself to find a new home for any one who requires help and assistance. Trevor Pearce

Trevor · 20 September 2019

5/5

Google

A big thank you to Jo and Leanne for all their help with purchasing my house. The service has been excellent and everything has gone through in a timely manner, thanks to Leanne who looks after things once the sale has been agreed. It's nice not to have 'old school style' estate agents jumping on you from the moment you step through the door! I would be very happy to use their services again.

Rowena · 27 March 2019

4/5

Google

Nicol and Co were very proactive and friendly in assisting our property search (thank you Alice!), however sales valuation was low with high fees and we sold elsewhere for £25,000 more.

Lynn · 8 February 2022

Agent replied

Good afternoon Lynn, thank you for your review of Nicol & Co Worcester and for mentioning Alice in particular. I'm glad she was able to assist you with your search and hope you find your dream home soon

5/5

Google

Nicol and Co have been absolutely fantastic on our buying and selling journey so far. They are very easy to get in contact with and are very responsive. The service we have received has been of a very high standard. We have felt like extremely valued clients throughout the whole process so far. When putting our house up for sale with them, their provisions were of a great standard and quality, which we are positive only added to the successful and swift sale. We are also purchasing through them, luckily, and are just so happy with everything and have so much confidence with every aspect. We could not have wished for a more dedicated, professional, warm and driven team to be able to work with during what can sometimes be a very stressful process. I am a mother to a 1 year old toddler, and Nicol and Co have been both understand and accommodating with regards to our capacity and timings. I am pleased to say that selling and buying, whilst raising a toddler, has been such an enjoyable process with Nicol and Co. The level of stress I could have experienced has been made less due to their supportiveness and understanding. I would highly recommend them for anyone in any situation!

William · 11 December 2021

Agent replied

Hi William & Rachael, thank you for taking the time to leave us such a wonderful 5* review. It is lovely to hear that you have received such good service for both your sale and your purchase, and a few of us know only too well what it's like to have a toddler in the mix, so we are delighted to be able to make the process as smooth as possible. With very best wishes and thank you for recommending us.

5/5

Google

Nicol & Co have from the first meeting incredibly professional and maintained constant updates. At a time where selling is stressful, in the first week Jo Black was acceptional in communication and made me feel that I was the priority. Through the sale process, Leanne Fletcher emailed me the progress of the legal activity daily which led to an extremely positive experience. I would recommend anyone selling a house to use Nicol & Co.

Lotty · 20 September 2018

5/5

Google

We bought our new house through Nicol & Co in Malvern. The purchase of the new house and sale of our old house had lots of issues - Nicol & Co, especially Leanne Fletcher who dealt with our purchase, were very good at chasing things up and keeping us informed of what was happening. This helped speed things up and made things easier for us.PositiveResponsiveness, Professionalism

Bramble · 24 June 2021

5/5

Facebook

We first met Karen Smith from the Worcester office of Nicol & Co at a frankly disappointing property viewing after which she strong-armed us, in the nicest possible way, to view a property which was not at all what we were looking for but turned out to be exactly what we were looking for! We bought it the same day. Friendly, efficient, always delivers. Thank you Karen 5* !

John · 14 October 2020

5/5

Facebook

Big thank you to Nicol and Co ! First time buyers and it was such a easy process with there fantastic team ! Leanne fletcher and Matt Nicol was always at the end of the phone keeping us updated and answering any questions we had ! Would defiantly recommend them to any other buyers or sellers ! Also the lovely home package you receive when collecting keys completes the experience ! Thank you everyone !

Kat · 4 August 2017

5/5

Google

So far have had a very positive experience with Nicol & Co, especially Alice, Kat & Jake.

C · 21 June 2023

Agent replied · 19 September 2023

Thank you for your 5* review! Great to hear you've had a very positive experience with the Worcester team and especially Alice, Kat & Jake. They're always happy to help.

5/5

Facebook

Nicol & Co are the most professional and pleasant agency I have ever dealt with. Matt, Sarah and Sam worked incredibly hard, and went out of their way, to assist my daughter in the arrangements for the letting of a local property, completing the process in an incredibly tight timescale.We are very grateful and would highly recommend them. Thank you guys. You made a very stressful time so much easier!

Zoe · 27 April 2020

5/5

Google

Highly recommended, Kat was amazing at getting us through what was quite a challenging sale Thank you Kat for all your hard work and persistence Highly recommended !

Iain · 29 April 2022

Agent replied

Hi Iain, thank you for your 5* review and high recommendation! Kat will be thrilled with your comments! We would be more than happy to help out in the future should you need and wish you all the best. With many thanks for your review and for recommending us.

5/5

Google

Would recommend Josh and the other members of the team without hesitation. They have communicated updates daily throughout my dealings with them and also gone above and beyond the call of duty helping me secure my new home.

Louise · 26 March 2020

Agent replied

Thank you so much for your positive feedback, it is great to hear that you are so pleased with the service that Josh has provided you with. We hope you will be very happy in your new home.

5/5

Google

Fantastic from start to finish. Difficult sale and the staff were so supportive, especially Leanne, we would certainly recommend Nicols’ to sell your home.PositiveResponsiveness, Quality, Professionalism, Value

Pat · 7 June 2022

Agent replied · 6 June 2024

Hi Pat, thank you for the 5* review. We are delighted to have been of service, and we really appreciate you recommending us to others. With many thanks Nicol & Co

5/5

Google

Our purchase wasn’t the easiest to say the least, but Leanne Fletcher made it feel like it was the smoothest ever. Leanne made a conscious effort to communicate with us as frequent as we needed and always was the first to let us know of any updates. Now we’re are in our new home and the whole family love it! I cannot thank Leanne and the team at Nicol & Co enough. Legends!!

Chris · 20 September 2018

5/5

Google

Nicol & Co have given an amazing, warm, friendly, professional service. They have restored our faith in estate agents. Never once have we had to chase for information. Leanne Fletcher has been superb and contacted every week with updates, explaining what we need to do next in a simple and easy understandable way. Also, weekly emails have been very helpful. Thank you to all staff, you have been a delight to work with.

Therese · 20 September 2018

5/5

Facebook

Bitcoin is really a great opportunity that favoured me and I really can't thank Madam Kathy Perry enough for such a wonderful Mentorship and profitability. She is really an amazing trader. If you wish to trade bitcoins and forex, connect with her today contact her via email: kathyperry2470@gmail.comWhatsApp: +1 (352) 658-3405

Kenneth · 5 April 2023

5/5

Google

Alice has been helpful, professional and super speedy with responses. Everything you could ask for and more when you're buying a property - thank you!

Nicola · 1 September 2022

Agent replied

Hi Nicola, thank you for your 5* and amazing review of Alice. We're really pleased you've had a great experience.

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Questions about Nicol & Co Worcester

What do sellers say about Nicol & Co Worcester?

57 reviews from sellers, rated 4.9 out of 5 on average. For example, Sophie wrote: "Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been ..."

What do buyers say about Nicol & Co Worcester?

57 reviews from buyers, rated 4.9 out of 5 on average. For example, Rosie wrote: "Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy ..."

What do landlords say about Nicol & Co Worcester?

6 reviews from landlords, rated 5.0 out of 5 on average. For example, Penny wrote: "We have bought/sold and more recently rented out property through Nicol and Co. They are without exception brilliant at what they do. Having had such a great ..."

What do tenants say about Nicol & Co Worcester?

8 reviews from tenants, rated 4.0 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."

Has Nicol & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum; Nicol & Co, Malvern won Gold.

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Tell us what you need and we'll pass your enquiry to Nicol & Co Worcester and up to three other top-rated agents near Worcester.

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