Every review we hold for the Worcester office, from every platform, shown as written. First names only.
★★★★★ 5/5
The Trusted AgentExcellent service for property sale
Nicol and Co have provided an excellent service throughout the sales process, from the valuation by Karen Smith, preparation of sales brochure and photographs, viewings and liaison with all parties during the conveyancing period. I was very impressed with the communication, which has been first class. Special thanks to Leanne Fletcher and Matt Bennett who have gone out of their way to keep me updated with regular progress reports and have efficiently chased up outstanding issues as necessary. I would happily recommend Nicol and Co to anyone wishing to sell a property.
Anne · 4 December 2017
★★★★★ 5/5
The Trusted AgentExcellent service and real teamwork!
We used Nicol & Co to sell our elderly Mum's home. They are a very active team and really work hard to achieve a sale. Leanne Fletcher kept us up-to-date with the process once a Buyer had been found, and Tom, Jo and all the Staff act as a really professional team to make sure all goes smoothly. I would definitely recommend them and would not hesitate to use them again if necessary. Thankyou to the whole Team at the Worcester office for your help and support. You were amazing!
June · 21 November 2017
★★★★★ 5/5
The Trusted AgentVery impressed. Would definitely recommend
Everyone at Nicol & Co were fantastic throughout the entire process of selling our home, from Paul and the team in sales to Leanne in chasing the solicitors and helping to meet the planned move date. We were kept updated regularly, and the team acted quickly to find a new buyer when the original buyer pulled out, and then thanks to Leanne's hard work we still managed to move before the end of October as originally planned.
We hope not to need to move again, but if we do it will be with Nicol & Co
Matthew · 8 November 2017
★★★★★ 5/5
The Trusted AgentProfessional, efficient and friendly
It took us a while to find the right buy to let property so when we found one we wanted it ! Leanne Fletcher has been fantastic, Professional and extremely efficient. She remained calmed when I was on tender hooks and has been an absolute pleasure to deal with . I would not hesitate to recommend Leanne and the rest of the team at Nichol and Co . Thank you Leanne for securing our deal on ( what we think ) is the best little house in Worcester !
Tracey · 6 November 2017
★★★★★ 5/5
GoogleMyself and my partner bought a house through Nicol & co and I have to say the experience was second to none! Leanne was our sales progressor and she was always available to keep us up to date on the progress of our sale. As a result of her persistence and pushing of our solicitors we managed to get our house sale completed in a speedy manner with minimal stress! Thank you Leanne, you were truly brilliant.
Lewis · 20 September 2019
★★★★★ 5/5
The Trusted AgentThis was our first purchase through Nicole & Co and as with anything involving numerous parties and something as sensitive as a home and all the complexities that brings it can be challenging to say the least to keep things on track.
From the moment our offer was accepted Leanne introduced herself and became our main point of contact for any queries or updates. Leanne is extremely professional, always available when needed and controlled all of the communications and actions as we drew closer to completing, ensuring that everything was in hand and any obstacles that presented themselves were quickly assessed and dealt with.
I found her a pleasure to interact with and I am hugely reassured to be working alongside her again as we progress our second purchase with Nicole & Co.
Oo · 20 August 2017
★★★★★ 5/5
GoogleBrilliant professional service from Alice in the Worcester office!
Ben · 26 April 2024
Agent replied · 26 April 2024
Hi Ben, thank you for your 5* review of our Worcester office and for naming Alice too; it's great to hear you have had a brilliant, professional service. The team are always happy to help!
★★★★★ 5/5
GoogleWe recently moved into a rented property. From our initial enquiry through to getting the keys, Yuri was so informative, professional and friendly throughout the whole process. We have rented with other agents before but Nicol and Co by far have been the best! Applying for a house can be stressful, but Yuri put our minds at rest and made everything run as smoothly as possible. Thank you Yuri! 😁PositiveResponsiveness, Professionalism
Sophie · 3 June 2021
★★★★★ 5/5
The Trusted AgentPositive & Efficient
Nicol & Co were committed to the task of selling our home and were supportive in purchase of our new property. While the whole team are worth a mention, we must say huge thanks to John Powell who held our had through the whole process. Highly recommend to anyone their service which we in fact had my sister use them for the purchase of her first home and help with her mortgage. Thanks to Leanne Fletcher to push through the exchange process and get us where we needed to be.
Sally · 23 May 2017
★★★★★ 5/5
The Trusted AgentExcellent Member of staff
Following an comprehensive introduction on what we required when we visited the office for sales we met Nick where we booked a number of viewings. We were met by Nick that afternoon who briefed us fully on each on the properties we were viewing. Impressive knowledge of each property which was helpful for us in lots of ways. He gave us time to think and were not rushed in anyway. Many thanks Nick you are a true ambassador for your employer. Well done.
Carole · 2 March 2017
★★★★★ 5/5
GoogleReally impressed with the service of Nicol and Co. Simon was so helpful in our search for a home and took a real interest in our requirements and situation. We happily recommend Nicol and Co to others. Thank you!
Sarah · 16 May 2021
Agent replied
Hi Sarah, Thank you so much for taking the time to leave us a 5* review. It really means a lot to us at Nicol & Co that you have recommended us to others. We are all very happy that we were able to assist you in finding a new home.
★★★★★ 5/5
GoogleReally impressed with the service of Nicol and Co. Simon was so helpful in our search for a home and took a real interest in our requirements and situation. We happily recommend Nicol and Co to others. Thank you!
Sarah · 15 May 2021
Agent replied
Hi Sarah, Thank you so much for taking the time to leave us a 5* review. It really means a lot to us at Nicol & Co that you have recommended us to others. We are all very happy that we were able to assist you in finding a new home.
★★★★★ 5/5
The Trusted AgentUnbelievable service!!!!
Start to finish Rhiannon has been amazing! Always going above and beyond to help me and my husband get everything sorted for our new home! We had to phone the office back and forth many times over the last week and nothing was too much effort for Rhiannon! Genuinely one of the nicest people I have met and made a possibly stressful experience an absolute breeze! Couldn't be more grateful for all the help Rhiannon gave us! She is amazing!!!!
Jordan · 14 February 2017
★★★★★ 5/5
The Trusted AgentNicol and Co- Seamless service from offer to completion.
Nicol and Co were a very supportive Estate Agent, from enquiry through to completion. I cannot recommend Nicol and Co highly enough!
Paul Spregg, Sales Negotiator, was effective throughout our negotiation process, and managing our expectations. His communications were clear and timely. Paul was a great help in securing our wonderful new home. Thank you Paul!
Leanne Fletcher, was our dedicated Sales Progressor. Leanne was pivotal to the process. Leanne acted as our project manager, linking with all parties in the chain. Leanne was assertive in collating information and sharing progress reports. She really drove the process forwards, going above and beyond. Thank you for all of your efforts, Leanne.
Judith · 27 January 2017
★★★★★ 5/5
FacebookWe sold our house through Nicol & Co, Worcester office last year. We had already found a new house and needed to sell fast but at a good price, to secure it. Nicol & Co moved really quickly to get our property on the market - Dominique, Nathan and Leanne were brilliant. First estate agent I have used who are actually proactive about showing viewers around - most prefer you to do it yourself. We sold to the first couple to view our house and got the price we wanted. Excellent service.
Val · 3 January 2017
★★★★★ 1/5
FacebookWe rented a house managed by Nicol and co and from the beginning there were many, many problems from a gas leak to 4 water leaks (showers + roof conservatory, oil tank leak, oil hose leak (in the kitchen!). This is the most important summary, but there was much more. However, the worse was Nicol and co supported the landlord in his behaviour of disrepair. We called the Whychavon council for help. The council forced them to repair all of the above and more, they even broke the deadline the council provided. Nicol and co and the landlord reacted very defensive and the communciation was very bad. We wrote Matt Nicol in the hope of improving the situation, but he reacted defensively too. Luckily, we could finally leave the property. We organised a professional cleaning by a widely recommended organisation but still struggle to get the deposit back. Honestly, we cannot recommend this estate agency for renting a house. It was a nightmare.
Astrid · 29 December 2016
★★★★★ 5/5
The Trusted AgentFirst class service
We 'followed' Dominique from her previous employment to Nicol and Co because we were impressed with her professionalism, commitment, thorough understanding of the market, how to manage sales and personal attention to communications.. Within days she obtained a very positive offer to the first people she showed a house we'd had for sale for over 12 months and that's since gone through successfully. At all stages Dominique and the team at Nicol and Co kept us in the picture and made things move along - often before our solicitors did! Great job.
Alexandra · 26 September 2016
★★★★★ 5/5
GoogleNicol and Co have been absolutely fantastic on our buying and selling journey so far. They are very easy to get in contact with and are very responsive. The service we have received has been of a very high standard. We have felt like extremely valued clients throughout the whole process so far. When putting our house up for sale with them, their provisions were of a great standard and quality, which we are positive only added to the successful and swift sale. We are also purchasing through them, luckily, and are just so happy with everything and have so much confidence with every aspect. We could not have wished for a more dedicated, professional, warm and driven team to be able to work with during what can sometimes be a very stressful process. I am a mother to a 1 year old toddler, and Nicol and Co have been both understand and accommodating with regards to our capacity and timings. I am pleased to say that selling and buying, whilst raising a toddler, has been such an enjoyable process with Nicol and Co. The level of stress I could have experienced has been made less due to their supportiveness and understanding. I would highly recommend them for anyone in any situation!PositiveResponsiveness, Quality, Professionalism, Value
William · 5 June 2022
Agent replied · 4 June 2024
Hi William & Rachael, thank you for taking the time to leave us such a wonderful 5* review. It is lovely to hear that you have received such good service for both your sale and your purchase, and a few of us know only too well what it's like to have a toddler in the mix, so we are delighted to be able to make the process as smooth as possible. With very best wishes and thank you for recommending us.
★★★★★ 5/5
FacebookCouldn't possibly fault this team if I tried! These people have bent over backwards and upside down for us! We've not had the easiest of rides but yet nicol and co have somehow picked us up and made us feel like we're there only customer.Our house sold on first viewing back in December but sadly after being strung along by our buyers for 5 months they decided to pull out. Within 48 hours of it falling through we've accepted another offer. We truly believe this is due to the fantastic nicol and co team, Tash, Paul, Matt and Amy. Your absolute gems.
Laura · 20 April 2016
★★★★★ 5/5
GooglePossibly the best estate agents we have dealt with in Worcester.
Lara has been very professional, helpful and friendly through the whole process, we were able to do a virtual and physical viewing.
We mostly spoke with Lara and Tom who have been a pleasure to communicate with and very understanding during these difficult times.
The Nicol & Co team in Worcester are all fantastic.
We would highly recommend.PositiveResponsiveness, Professionalism
Steve · 27 May 2021
★★★★★ 5/5
GoogleGreat service from Molly and Alice led to a prompt sale of my home to a perfect buyer.
Many thanks Nicol & Co.
An excellent result for both parties.
Paul · 19 September 2022
Agent replied
Thanks Paul, we’ve loved marketing your unique property and you are in safe hands with Kat now progressing the sale.
★★★★★ 5/5
GoogleWe had the loveliest experience working with Yuri!
Being American the process is a bit different, Yuri was so wonderful in walking us through the process and staying in contact and up to date on what was happening.
He was prompt and informative anytime I needed help and was just a gem showing us the property.
Truly looking forward to creating our new home!
Thank you so very very much~PositiveResponsiveness, Quality, Professionalism, Value
Gretchen · 21 July 2020
★★★★★ 5/5
GoogleA big thankyou to Henry at Nicol & Co estate agents. A seemless, professional service from start to finish. Henry and Olivia were in constant communication with myself, to ensure that everything went as smooth as possible with my move to a new house. It is so nice to find an honest, trustworthy, caring yet professional estate agent and always with a big smile ( Henry ).
Keep up the good work both of you.
Jill · 20 September 2019
★★★★★ 5/5
GoogleWith a challenging set of circumstances with both sale and purchase, Leanne went over and above to offer her support throughout this process. With excellent comm's, highly efficient organisational skills and a warm and caring personality, Leanne and the team helped complete what was a tricky progression. We thank Leanne and the Nicol team for their care and attention. We would highly recommend Nicol & Co's services.PositiveResponsiveness, Quality, Professionalism
Van · 4 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
