Trusted Agent profile · Worcester · Worcestershire
Verified
★★★★★
1,144 reviews across 3 platforms
46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
Part of Nicol & Co, see every office.
Nicol & Co's office in Worcester, Worcestershire, at 46 Barbourne Road, is rated 4.9 out of 5 across 1,144 reviews on three platforms, including 788 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Nicol & Co won in 2026.
788
Reviews on Google
This office
210
Reviews on Facebook
Business-wide
146
Reviews on The Trusted Agent
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been ...Read all 57 from sellers
Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy ...Read all 57 from buyers
We have bought/sold and more recently rented out property through Nicol and Co. They are without exception brilliant at what they do. Having had such a great ...Read all 6 from landlords
Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ...Read all 8 from tenants
You won’t find a group of people more in love with Worcestershire than the ladies and gents at Nicol & Co. This beautiful county has everything. Fantastic connections by road and rail, outstanding schools great local sporting venues, culture and entertainment set amongst rolling hills, stunning panoramas and loveable, quaint towns and villages aplenty. We live here, we love here, and every member of our team wants to help you do the same. Matt Nicol established Nicol & Co. Estate Agents in 2009 as a one-man band operating from a small office in Droitwich Spa. His vision was to change the way estate agency was done in Worcestershire; bringing integrity and transparency to an industry that people made jokes about. He is still dedicated to providing the most remarkable service.
The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Worcester office, from every platform, shown as written. First names only.
5/5
GoogleAlice and the team have been wonderful, efficient, friendly, I’m so pleased to be purchasing our home from them
Hi Caroline, thank you for your 5* review of our Worcester team and for naming Alice too. it's great to hear that they have been wonderful, efficient and friendly and congratulations on purchasing your home. Your comments mean a lot and, should you need, the team are always happy to help!
5/5
GoogleBuying a house is not easy but when you have got Alice and Kat’s help it’s a truly positive experience. Was always kept upto date and felt in safe hands! I can not recommend them and Nicol & Co highly enough! Dream Team!
Hi Klaus, thank you for your 5* review and high recommendation! We're really pleased Alice, Kat and the Worcester dream team have made you feel a truly positive experience, kept you up to date, and you felt in safe hands throughout.
5/5
Googlewe have found nicol and co very helpful and easy to contact. Many thanks to Alice and Jake for all their help on the process so far
5/5
GoogleNicol&Co are an extremely professional, friendly estate agents. The team can not do enough for you and they were the only estate agents to keep in touch throughout my property search. Alice is a brilliant team member who was always there for me as a first time buyer. Amazing service.
Hi Livvi, thank you so much for the lovely 5* review you have written. We are glad you received such professional service and we really appreciate the recommendation. We hope to be of service again in the future, with many thanks from Nicol & Co Worcester
5/5
GoogleWorked with Dan Westwood at Nicol & Co Worcester and always been impressed with their knowledge and expertise!
Hi Liam, thank you for your 5* review of our Worcester team and for naming Dan too. Your satisfaction is our top priority, and we appreciate your trust in us. Thank you for all your efforts and continued support in providing an excellent service too.
5/5
GoogleAlice and the team have been wonderful, efficient, friendly, I’m so pleased to be purchasing our home from them
Hi Caroline, thank you for your 5* review of our Worcester team and for naming Alice too. it's great to hear that they have been wonderful, efficient and friendly and congratulations on purchasing your home. Your comments mean a lot and, should you need, the team are always happy to help!
5/5
GoogleAmazing service from Nicol and Co Worcester! Especially Alice Bennett who has been great, so friendly and always returns calls!
Hi Heather, thank you for your 5* review of our Worcester team and fantastic comments. It's great to hear you had an amazing service from the team and especially Alice too. They're always happy to help!
5/5
GoogleAbsolutely amazing estate agent, they did everything they possibly could to get our house through on time. Friendly and helpful staff and they keep you updated every step of the way! Particular shout out to Leanne who worked tirelessly to make the whole process work despite a really difficult chain. (She deserves a raise!)
Thank you so much for your positive feedback, it is great to hear that you are so pleased with the service that Leanne has provided you with. We are delighted that the sale has now completed.
5/5
GoogleWith Appreciation to all the team< Kat for keeping us updated and informed, Dan,Simon-super star and Niel for all doing a professional job, What you said, you did, great service and easy work for us. Many thanks Robin and Tracy Higgins
Hi Robin, thank you for your 5* review and kind comments towards the team at Worcester. We're really pleased you were kept informed, received a great service, and the team did a professional job throughout. We strive to be the best in Worcester.
5/5
GoogleAbsolutely amazing estate agent, they did everything they possibly could to get our house through on time. Friendly and helpful staff and they keep you updated every step of the way! Particular shout out to Leanne who worked tirelessly to make the whole process work despite a really difficult chain. (She deserves a raise!)
Thank you so much for your positive feedback, it is great to hear that you are so pleased with the service that Leanne has provided you with. We are delighted that the sale has now completed.
5/5
GoogleJake Humphries went that extra mile by keeping in touch with me to see if we had found a property. He was such a nice, pleasant chap.
Hi Marion, thank you for your 5* review of our Worcester office and for naming Jake too. Great to hear that he was pleasant and went the extra mile in your property search. The team are always happy to help.
5/5
GoogleI can’t speak highly enough of Nicol & Co, and particularly Yuri, in his client service and arranging our tenancy. Yuri really went above and beyond to source a rental property that matched our requirements, budget and desired area and kept me updated throughout the whole process. All this against the backdrop of a short notice relocation from Penzance to Worcester to begin work, during a pandemic and amongst a competitive rental market for tenants. It really took the burden out of what would have been a particularly stressful time! I highly recommend any tenants seeking property in and around the Worcester area to get in touch with Yuri and those at Nicol & Co. Thank you once again.
5/5
GoogleHad a unique requirement which required the collaboration of multiple team members and a lot of information required. My query was dealt with quickly, professionally and without fuss. Special mention must go to both Mia and James who were excellent in their communication and delivery of information. Really happy with the service I was provided
Hi Stuart, thank you for your 5* review of our Worcester team. We're delighted to hear that your experience with us was smooth, efficient, and met your expectations. Thank you for naming Mia and James too, it’s wonderful to hear that their communication and support made a positive impact.
5/5
FacebookThey were excellent in keeping us informed as we were not in the country while we were buying a property in Worcester.Leanne Fletcher was impressive, with her cheery emails, which kept us up to date with the buying of the property.Overall a very pleasant experience.I would recommend them in an instant.
Hello, I'm really sorry for invading your privacy, but I would love to be friends with someone who could share such sensitive post content, which means you're a woman of integrity. I have wanted to add you, but sending you a friend request without your… See more
5/5
GoogleProperty was as per description. Excellent customer relations, from viewing through to offer. Alice has been my contact throughout and was first class.
Hi Kate, thank you for your 5* review of our Worcester team and for your amazing comments. It's great to hear that you had excellent customer relations and Alice has been first class throughout, they're always happy to help!
5/5
GoogleExtremely impressed with our meeting with valuer Mia fletcher. She was extremely helpful and explained everything in great detail. As we have never been in the position we are in dealing with cousins estate, Mia put our minds at rest as to the procedure of selling privately or going to auction. Very kind and helpful young lady. Thank you be in touch.
Hi Jean, thank you for your 5* review of our Worcester team and for naming Mia too, we are delighted to hear that you were extremely impressed with her service. Your comments will have made her day and she will be thrilled to know that she made a positive impact on your experience. Please do not hesitate to reach out if you have any further questions or need additional assistance.
5/5
FacebookI want to say a massive thank you to the wonderful team at Nicol & Co Worcester office. You went above and beyond to help me complete on my house purchase and took so much of the stress away! Really thankful to Lara for letting me know about the property and big thanks to Leanne for helping progress the whole way through - she was so proactive and kept me informed on any updates every step of the way. Also thank you to Tom who helped a lot at the beginning and Hannah on completion. Couldn’t fault them at all, such a friendly team - amazing service. I also loved the moving in hamper I received on completion day - such a lovely gesture. Would recommend and hopefully I’ll use them again in the future!
5/5
FacebookWhen your little one’s early vocabulary suddenly involves ‘Hi Hannah’- you know you’re getting lots of update phone calls, which is never a bad thing when trying to sell, locate or buy a house in a fast paced market. The Malvern office were so proactive. Erica and Charlotte sold our property and actively sourced our next, Hannah kept our chain progressing, heard our worries and spoke to us every few days (as well speaking to our buyer/seller and solicitors), and Simon went the extra mile to help our completion. Nicol and Co are doing things differently, and for us this worked brilliantly. The phone was always answered, we sold quickly, and our chain stayed on track and went through at a fast pace. The ready to sell service meant we had almost everything to hand for Conveyancing, and post completion care has been great.We definitely recommend Nicol and Co Malvern. Everything is well thought out from an experienced team, and tailored to your needs. We are very glad they could take some of the strain for us. Thank you.
5/5
GoogleWe recently sold our property through Nicol and Co. They were very professional and supportive from the start of the process and remained so throughout the time I was with them - which was a long time. We experienced difficulties with third parties as we were part ownership at the time, but Coral, Jessica, Evie and Odette were amazingly helpful and went above and beyond to help us where they could and they were definitely worth the money paid. We would use them again and would recommend them to anyone thinking of selling their property - especially if you own a part ownership. We cannot thank them enough for all of their help!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI recently bought a house in Worcester and having been through this process several times I am very used to dealing with Estate Agents and didn't have very high expectations. Wow was I wrong! Nicol & Co were thorough and professional throughout and their Senior Sales Progressor Leanne Fletcher was an absolute joy to deal with. She was constantly in touch, with updates on how things were progressing, without being pushy, she liaised with all parties regularly, gently reminding and getting things done swiftly. The whole process was done and dusted in ten weeks which is amazing during covid times and current working practices (my last purchase took 6 months!) and that was in no small part because of Leanne's efficiency and tenaciousness. I would absolutely deal with Nicol & Co again and would recommend them without hesitation. In fact to prove a point, I am actually using them to rent the property I have just bought. It is so refreshing not to feel disappointed with the level of customer service given by a company nowadays.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI wanted to leave a review to outline the recent experience I have had dealing with Nicol & Co, specifically the new build team. Jasmine has been remarkable, initially providing a quick response to a general inquiry, leading to us making an offer the following day and receiving an acceptance, all within 48 hours of initial contact. Jasmine has been nothing short of amazing throughout, attentive and professional. I am extremely glad to have done business with Nicol & Co and believe to have truly found our dream home at the Orchard in Norton. Thanks Jasmine and all of the team at Nicol & Co. Matt - amazing service!!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have just exchanged contracts on our sale and I have to say Nicol and Co have been superb throughout - great team, on point coms which were timely and helpful… really slick process from start to finish ! Thank you for taking a part of the selling stress away from us !
Hi Leigh, thank you for your 5* review of our Worcester team. We're delighted to hear that you found our team, communication, and process helpful and stress-free. Taking the pressure off during such an important milestone is exactly what we aim to do. It’s been a pleasure working with you, and we’re so grateful for your kind words.
5/5
FacebookI just wanted to say a huge THANK YOU to Leanne for the exceptionally hard work she has put into ensuring everything was in place in readiness for exchange of contracts today. Leanne has worked her socks off staying in close contact with everyone in the chain. She has cajoled, chivvied, charmed and calmed. When things were fraught and builders were threatening to pull the plug, Leanne’s professionalism won the day and in spite of the difficult solicitors higher up the chain, we finally exchanged contracts today.Anyone know any removal forms with availability next Wednesday? Leanne, thank you so much. Don’t come too close as I might just hug you.
5/5
GoogleWe first became aware of Nicol's some time ago when we were looking for a property in Malvern. It was then that we met Erica. Though the first property was not quite right she kept a note of our requirements and from time to time telephoned us with details of houses that might be of interest. This led to our purchasing our new home in Malvern and the sale was agreed prior to its marketing. Thanks you very much Erica for the excellent service and help you have given us to find our ideal home. When the sale was agreed we came under the care of Leanne the Sales Progressor, who regularly monitored the progress of the sale, chasing up the solicitors etc and at the same time keeping us up to date. Throughout Leanne has been there to help and advise us. Thank you very much Leanne for your excellent service through what we found a very trying experience as it is our first move in 43 years.PositiveResponsiveness, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
57 reviews from sellers, rated 4.9 out of 5 on average. For example, Sophie wrote: "Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been ..."
57 reviews from buyers, rated 4.9 out of 5 on average. For example, Rosie wrote: "Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy ..."
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Penny wrote: "We have bought/sold and more recently rented out property through Nicol and Co. They are without exception brilliant at what they do. Having had such a great ..."
8 reviews from tenants, rated 4.0 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."
Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum; Nicol & Co, Malvern won Gold.
Tell us what you need and we'll pass your enquiry to Nicol & Co Worcester and up to three other top-rated agents near Worcester.
