Trusted Agent profile · Worcester · Worcestershire

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Nicol & Co Worcester reviews

★★★★★ Excellent

1,144 reviews across 3 platforms

46 Barbourne Road, Worcester, Worcestershire, WR1 1HU

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Nicol & Co's office in Worcester, Worcestershire, at 46 Barbourne Road, is rated 4.9 out of 5 across 1,144 reviews on three platforms, including 788 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Nicol & Co won in 2026.

Google logo

4.9 / 5

788

Reviews on Google

This office

Facebook logo

4.8 / 5

210

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

146

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Nicol & Co Worcester

You won’t find a group of people more in love with Worcestershire than the ladies and gents at Nicol & Co. This beautiful county has everything. Fantastic connections by road and rail, outstanding schools great local sporting venues, culture and entertainment set amongst rolling hills, stunning panoramas and loveable, quaint towns and villages aplenty. We live here, we love here, and every member of our team wants to help you do the same. Matt Nicol established Nicol & Co. Estate Agents in 2009 as a one-man band operating from a small office in Droitwich Spa. His vision was to change the way estate agency was done in Worcestershire; bringing integrity and transparency to an industry that people made jokes about. He is still dedicated to providing the most remarkable service.

Awards

The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Worcester office, from every platform, shown as written. First names only.

5/5

Google

The service provided by Nicol & Co was excellent. From initial meetings with Zoe, it took just over a week to get the house photographed and on the market. We had an asking price offer less than 24 hours after the advert going live and finally sold the house for £10k over asking price. The support and communication from Zoe and the team during the sale was brilliant. Once the offer had been formally accepted, Leanne took over and worked her magic, driving through the sale and keeping us updated. I really appreciated the support from Leanne, chasing solicitors and buyers further down our chain, she really deserves a medal for her efforts :) I wouldn't hesitate to recommend them to friends and family.

Stacey · 19 September 2020

5/5

Google

From start to finish the Nicol & Co team have been excellent, caring & so professional. After initial contact with Scott and a valuation taking place, it took only 24 hours to get our property photographed & sold. Tom was also helpful & quick to organise viewings. A special thanks must go to Leanne Fletcher for her hard work following our sale & purchase through. Leanne continually informed us on progress, kept on top of solicitors & was always available for advice during difficulties that arose during the transaction. The welcome hamper was a lovely touch, I would definitely recommend.

Stuart · 19 September 2020

5/5

Facebook

We sold with Nicol & Co, and Our exchange of our house was really stressful (not through Nicol & Co’s fault) but Leanne worked so hard to make it happen for us. She was great at keeping in touch and communicating with us, and was great at getting the rest of the chain moving and finding out what was happening. Although we didn’t end up buying with Nicol & Co, Dan was amazing at helping us identify potential properties, even before they went live. Thankyou

Hayley · 29 August 2020

5/5

Facebook

Brilliant service throughout especially when selling my property during the COVID-19 pandemic. I decided to put my house on the market with Nicol & Co in January and by mid March we had accepted an offer, unfortunately due to a change in circumstances we lost a link in our chain and decided to not re-market straight away but wait to see if we could complete the chain again. After a few weeks of discussions with our purchaser it became apparent through no fault of them that we had no chain and we decided to back on the market.Within a week Nicol & Co had found us another buyer with no chain and booked a viewing pretty much straight away. On the same day of the viewing we also accepted the offer and within a matter of weeks are now enjoying our new home which we couldn’t have done without them.I’d also like to take the opportunity to make a special mention to Coral, Dan & Evie for working extremely hard for us during this difficult time and getting the result we wanted. Would have absolutely no hesitation in using Nicol & Co Estate Agents again.

Sam · 19 July 2020

5/5

The Trusted Agent
Tenant

Absolute superstar! Thanks Rhiannon :)

Rhiannon has been utterly brilliant to work with in helping me find and move into my new home - friendly, smart, and clearly incredibly knowledgeable about what's on the market at the moment... I can't praise her highly enough. Consider this a toast - with my first morning coffee in my gorgeous new home!

Katie · 16 June 2016

Agent replied · 7 November 2016

Hi Katie, Thank you for writing this positive review about Rhiannon. We hope you are enjoying your new home. Best wishes,

5/5

Google

Good use of photos when selling. Kept in touch throughout. Leanne Fletcher was excellent. She kept in touch with us, the other people in the chain and solicitors to ensure the chain completed in tight timescales.PositiveResponsiveness, Quality, Professionalism

Stuart · 2 June 2022

Agent replied · 1 June 2024

Hi Stuart, thank you so much for the 5* review. We are so pleased the communication was the driving force behind the completion going through on time, and that you are pleased with the service provided by Nicol & Co

5/5

Google

😀The team and especially Coralie Walrond have been professional friendly and superb to deal with , they are so efficient and I would not hesitate to recommend them, thank you to you all. …

Jay · 15 November 2022

Agent replied · 15 November 2023

Hi J 1uk, thank you for your 5* review and your recommendation. We are pleased that Coral was superb to deal with and the team were efficient throughout. Thank you again.

5/5

Google

My son is about to rent his first property which is exciting but also an anxious process when moving out of home for the first time. Yuri has been fantastic, answering the most random questions and helping my son to feel at ease throughout the whole process. I am happy to say my son with the help of Yuri will be moving out in July and now i can have my long awaiting dressing room! Thanks Yuri and the team at Nicol & Co. xPositiveResponsiveness, Quality, Professionalism, Value

Abi · 25 June 2020

5/5

Google

Great experience with the Sales Progression team at Worcester - Leanne was in contact from the moment my offer was accepted on a property. She kept me updated regularly and quickly ironed out any issues as they arose. In her absence she was covered by Odette who was equally efficient. Excellent job by them both - thank you!!! Was also greeted with a hamper on collecting my keys - a welcome surprise and a nice touch!! Would highly recommend.

Mike · 19 September 2020

5/5

Facebook

We have just moved into our new home we have bought through Nicol and Co and I can not recommend them enough! The whole process was made so easy by the team from Robyn doing our viewings back in January to Evie ensuring everything was progressing and running smoothly. There was always someone at the end of the phone to help in whatever way we needed and in the final week Evie kept us totally updated on everything happening especially in such uncertain times! Thank you for helping us find our new family home we are forever grateful!

Lizzy · 27 May 2020

5/5

Google

Nicol & Co have been truly amazing for our 12th Worcester Scouts Section. When we contacted them to see if they could help us with a donation, they were more than happy to help. They're a fantastic group of people who help the local community when & where they can.

Carly · 9 November 2024

Agent replied · 9 December 2024

Hi Carly, thank you for your 5* review of our Worcester team! We're honored to support the 12th Worcester Scouts Section and thrilled that we could contribute in a meaningful way; it's always rewarding to give back to such a fantastic part of our community.

4/5

Google

Nicol and Co were very proactive and friendly in assisting our property search (thank you Alice!), however sales valuation was low with high fees and we sold elsewhere for £25,000 more.

Lynn · 6 February 2023

Agent replied · 6 February 2024

Good afternoon Lynn, thank you for your review of Nicol & Co Worcester and for mentioning Alice in particular. I'm glad she was able to assist you with your search and hope you find your dream home soon

5/5

Google

Everyone we dealt with at Nicol & Co were great during our purchase, the sales team, the lettings team and also Leanne in the sales progression team. Leanne went above and beyond to finally get our purchase over the line! Thank you.

Ashleigh · 19 September 2021

Agent replied

Good morning Ashleigh, thank you for the lovely 5* review. We are very pleased that you had such a good experience across the departments, and that your purchase went through smoothly. Wishing you all the very best and hopefully we can be of assistance again in the future

5/5

Google

Hi anyone who has moved, or are the just starting the process will soon realise just how frustrating it all is. Luckily the team at Worcester were absolutely first class and true experts in there field. Leanne was especially helpful with no tasks being to much trouble, she answered the phone on many occasion with the attitude that no question is stupid, just a very calm and helpful lady putting my fears at bay. If you are planning to buy, sell or rent Team Nicol and Co are the experts, thank you for all your hard work, Kind Regards Tony Prentice.

TONY · 26 March 2020

5/5

Google

We first dealt with Dominique when we decided to sell our house in Worcester, she was excellent and explained that once the sales process started Leanne would take over and would keep us updated all the way. Have to say Leanne did just that, she was superb and called us at least once a week to advise on progress and obviously more frequently as we got nearer to exchange and completion. Leanne was totally professional and a pleasure to deal with.

Linda · 26 March 2020

5/5

Google

Thank you to Dan and his team for a great experience with our recent purchase. 5 stars all round!

Nick · 22 December 2023

Agent replied · 28 December 2023

Hi Nick, thank you for your 5* review of our Worcester office and for naming Dan too. It's fantastic to hear you had a great experience with a recent purchase and had a 5* service throughout. They're always happy to help!

5/5

Google

😀The team and especially Coralie Walrond have been professional friendly and superb to deal with , they are so efficient and I would not hesitate to recommend them, thank you to you all. …

J · 1 October 2022

Agent replied

Hi J 1uk, thank you for your 5* review and your recommendation. We are pleased that Coral was superb to deal with and the team were efficient throughout. Thank you again.

5/5

Google

Everyone we dealt with on our recent purchase was highly professional, courteous and pro active in dealing with the transaction - would not hesitate to work with them again - especially Leanne who was excellent.PositiveResponsiveness, Professionalism

Sarah · 28 June 2022

Agent replied · 27 June 2024

Dear Sarah, thank you for taking the time to leave us a 5* review. We are delighted to read your comments and very pleased that the purchase of your new property went very smoothly. Thank you for the recommendation and we hope to be of assistance again in the future

5/5

Google

😀The team and especially Coralie Walrond have been professional friendly and superb to deal with , they are so efficient and I would not hesitate to recommend them, thank you to you all. …

Berti · 19 September 2022

Agent replied · 19 September 2023

Hi J 1uk, thank you for your 5* review and your recommendation. We are pleased that Coral was superb to deal with and the team were efficient throughout. Thank you again.

5/5

Facebook

The service provided by Nicol & Co was excellent. From initial meetings with Zoe, it took just over a week to get the house photographed and on the market. We had an asking price offer less than 24 hours after the advert going live and finally sold the house for £10k over asking price. The support and communication from Zoe and the team during the sale was brilliant. Once the offer had been formally accepted, Leanne took over and worked her magic, driving through the sale and keeping us updated. I really appreciated the support from Leanne, chasing solicitors and buyers further down our chain, she really deserves a medal for her efforts I wouldn't hesitate to recommend them to friends and family.

Stacey · 27 November 2019

5/5

Google

Great experience with the Sales Progression team at Worcester - Leanne was in contact from the moment my offer was accepted on a property. She kept me updated regularly and quickly ironed out any issues as they arose. In her absence she was covered by Odette who was equally efficient. Excellent job by them both - thank you!!! Was also greeted with a hamper on collecting my keys - a welcome surprise and a nice touch!! Would highly recommend.

Mike · 26 March 2020

5/5

Google

We have just secured our new home from Nicol & co. I must say the service we have received from Leanne has been absolutely brilliant. Thoroughly recommend them. Leanne kept us up to date throughout the process. Great customer service.PositiveResponsiveness, Quality, Professionalism

Stuart · 1 July 2021

Agent replied

Hi Stuart, thank you for the lovely review, Leanne and the team are thrilled. We wish you all the best and hope you are settling in well to your new home.

5/5

Google

Heather and the team at Nicol and Co, are helping My wife and I find our forever home. Great to be working with knowledgeable and personable professionals...

Terry · 5 May 2023

Agent replied · 5 May 2023

Hi Terry, thank you for your 5* review of our Worcester team and for naming Heather. It's great to hear they have been knowledgeable and professional - they're always happy to help.

5/5

Google

I am moving to Worcester from London so I got in touch with Nicol & Co's Henry and Olivia to help me find a place which I can call home with my family. We had several viewings in one day and at the end of the day we were happy to have found a place we liked. Henry and Olivia were very helpful, professional and answered all our questions and put us to ease. We are looking forward to moving into our new home soon.

Abdul · 20 September 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Nicol & Co Worcester

What do sellers say about Nicol & Co Worcester?

57 reviews from sellers, rated 4.9 out of 5 on average. For example, Sophie wrote: "Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been ..."

What do buyers say about Nicol & Co Worcester?

57 reviews from buyers, rated 4.9 out of 5 on average. For example, Rosie wrote: "Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy ..."

What do landlords say about Nicol & Co Worcester?

6 reviews from landlords, rated 5.0 out of 5 on average. For example, Penny wrote: "We have bought/sold and more recently rented out property through Nicol and Co. They are without exception brilliant at what they do. Having had such a great ..."

What do tenants say about Nicol & Co Worcester?

8 reviews from tenants, rated 4.0 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."

Has Nicol & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum; Nicol & Co, Malvern won Gold.

Want Nicol & Co Worcester to help?

Tell us what you need and we'll pass your enquiry to Nicol & Co Worcester and up to three other top-rated agents near Worcester.

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