Trusted Agent profile · Worcester · Worcestershire
Verified
★★★★★
1,144 reviews across 3 platforms
46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
Part of Nicol & Co, see every office.
Nicol & Co's office in Worcester, Worcestershire, at 46 Barbourne Road, is rated 4.9 out of 5 across 1,144 reviews on three platforms, including 788 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Nicol & Co won in 2026.
788
Reviews on Google
This office
210
Reviews on Facebook
Business-wide
146
Reviews on The Trusted Agent
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been ...Read all 57 from sellers
Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy ...Read all 57 from buyers
We have bought/sold and more recently rented out property through Nicol and Co. They are without exception brilliant at what they do. Having had such a great ...Read all 6 from landlords
Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ...Read all 8 from tenants
You won’t find a group of people more in love with Worcestershire than the ladies and gents at Nicol & Co. This beautiful county has everything. Fantastic connections by road and rail, outstanding schools great local sporting venues, culture and entertainment set amongst rolling hills, stunning panoramas and loveable, quaint towns and villages aplenty. We live here, we love here, and every member of our team wants to help you do the same. Matt Nicol established Nicol & Co. Estate Agents in 2009 as a one-man band operating from a small office in Droitwich Spa. His vision was to change the way estate agency was done in Worcestershire; bringing integrity and transparency to an industry that people made jokes about. He is still dedicated to providing the most remarkable service.
The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Worcester office, from every platform, shown as written. First names only.
5/5
GoogleI'm not usually one to post reviews, but the service we have received from Nicole and Co has been exceptional! I'd like to thank everyone involved for their hard work and a special shout-out to Alice! We don't know what we would have done without you!
Hi James, thank you for your 5* review of our Worcester office. Great to hear the team and especially Alice have helped you and provided an excellent service. They're always happy to help!
5/5
GoogleWe have had the help of Nicol and Co for the purchase of our next property in Worcester. The service provided by Alice has been outstanding, keeping us informed at all times. Highly recommended!
Hi Jose, thank you for your 5* review of our Worcester team and your high recommendation! It's great to hear that the service provided by Alice has been outstanding and you were kept informed throughout your property purchase. Your comments mean a lot and the team are always happy to help!
5/5
GoogleReally happy with all of our dealings, with Nicol & Co. We have to give a special mention to Kat Grealy, who has been exceptional in chasing through our sale, from the bottom of the chain up. Many thanks Kat for all you're diligence. Pam & Steve Campbell
Hi Pam, thank you for your 5* review of our Worcester team and for mentioning Kat for being diligent and exceptional throughout. All the best to you and Steve.
4/5
GoogleReally good service from their Worcester office, a special mention of Alice and Kat who have been very communicative. The one area in which there could be improvement is in conducting viewings, the property was unoccupied so more care needs to be made to ensure all doors are locked after viewing.
Hi Vincent, thank you for your review and your comments towards the Worcester office and naming Alice & Kat too. Thank you for the suggestion too, we will pass this onto the team.
5/5
The Trusted AgentDominique Thompson
When we approached Nichol & Co to sell my late Uncles property, Dominique was allocated to the case. Dominique listened to our needs, viewed the property and suggested going down the auction route. She was very enthusiastic and showed countless people around the property. At all times, she kept us informed of the latest progress with the sale. If you're wanting to sell your property, I would have no hesitation is recommending Dominique to you.
Thank you Dave for taking the time to write the review. I'm glad Dominique and the team were able to assist at this sensitive time. All the best Matt
5/5
The Trusted AgentAmazing service
Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy dealing with stressed out sellers and purchasers but Nigel never failed to respond and was always there to make us feel at ease. We would definitely use they if we come to sell our property and recommend to all our friends. A job well done guys!!!
Hi Rosie, Thank you for taking the time to write this review, we are glad that you found the process to have run smoothly. We look forward to working with you in the future, should the situation arise, and thanks for the recommendation. Best wishes,
5/5
GoogleFantastic customer service. Alice was knowledgeable and friendly, efficient with both written and verbal responses and very competently backed up by the back office staff. I would highly recommend.
Hi Sarah, thank you for your 5* review of our Worcester team, your high recommendation and for naming Alice too. It's great to hear that you received a fantastic customer service, and that Alice was knowledgeable, friendly and efficient in all forms of communication. If you need any further assistance, please do not hesitate to reach out. The team are always happy to help!
5/5
GoogleExcellent service and seamless sale. Alice Bennett was always on hand to answer our emails/phone calls if we had any questions. Great team- will be recommending your services to all family and friends.
Hi Lucy, thank you for your 5* review of our Worcester team and for naming Alice too. It's great to hear you had an excellent service with a seamless sale, and all your questions were answered throughout. Thank you for your recommendation too.
5/5
GoogleRecently sold our house with the Worcester branch. Very professional and speedy responses when wanting information. I mainly dealt with Alice Bennett, who I found to be very informative, respectful of our property and is a great asset to Nicol and Co. Highly recommend.
Hi Michele, thank you for your 5* review of our Worcester team and your high recommendation. It's fantastic to hear that they were very professional and provided a speedy response, thank you for naming Alice as being very informative too. They're always happy to help.
5/5
GoogleAlice and Jake were both incredibly helpful and knowledgeable about the property we were viewing. Always quick to respond to queries and made placing an offer simple.
Hi Callum, thank you for your 5* review of our Worcester team and for naming Alice & Jake too. It's great to hear they were both incredibly helpful and knowledgeable, quick to respond and made placing an offer simple. Should you need, the team are always happy to help!
5/5
GoogleKat has been brilliant throughout the purchasing process of my first home. Kept me updated at each step and provided support for any question I had. Thank you Kat (and the rest of the team) 🏠✌🏻😊 …
Hi Helen, thank you for your 5* review of our Worcester team. It's great to hear that Alice, Jake & Molly have all been super helpful and quick to respond. They're always happy to help!
5/5
GoogleI have had the pleasure of dealing with Alice when buying a house advertised by Nicol and Co. She’s extremely professional and very helpful! I would highly recommend this estate agents.
Hi Aimee, thank you for your 5* review of our Worcester team and for naming Alice too. It's great to hear you had a pleasurable, professional and very helpful experience in your house buying process. Thank you for your high recommendation too, the team are always happy to help!
5/5
GoogleNicol and CO have again been excellent with our recent purchase. The communication and speed of response has been greatly appreciated. Whilst viewing the property our sales consultant Alice Bennett was able to answer all of our questions and had both the vendor's and the buyer's best interest at heart.
Hi Will, thank you for your 5* review and your fantastic comments. It's great to hear that the team and especially Alice have been excellent again with your recent purchase, kept you up to date, knowledgeable, prompt in providing a response and having your best interest to heart. They're always happy to help.
5/5
GoogleI have had the pleasure of dealing with Alice when buying a house advertised by Nicol and Co. She’s extremely professional and very helpful! I would highly recommend this estate agents.
Hi Aimee, thank you for your 5* review of our Worcester team and for naming Alice too. It's great to hear you had a pleasurable, professional and very helpful experience in your house buying process. Thank you for your high recommendation too, the team are always happy to help!
5/5
GoogleOur experience so far with Nicol and Co has been amazing. They met us at the property on Easter Monday (and to make it worse we were late!). Heather, our viewing agent, was extremely friendly and patient with us as first time buyers and answered all our questions. i personally really appreciated the approach at the viewing. It was not pushy at all and we were given the time and space to fall in love with our new home! Top marks, would recommend!
Hi James, thank you for your 5* review and your recommendation. It's great to know that Heather provided you with such excellent service. We understand that buying a home, especially as first-time buyers, can be overwhelming, and we're delighted that Heather's friendly and patient approach made the process easier for you and helped answer any questions you had. Heather and the team are always happy to help!
5/5
GoogleThe staff at Nicol and Co were very friendly and helpful when going through the process of selling my house.
Hi Matthew, thank you for your 5* review of our Worcester team. It's great to hear that everyone was very friendly and helpful. Should you need, the team are always happy to help!
5/5
GoogleGreat efficient service from the worcester branch! Alice was very professional, helpful and fast with responses. Would 100% recommend.
Hi Jess, thank you for your 5* review of our Worcester team and your recommendation! It's great to hear that Alice & the team were very professional, helpful and fast to respond with a great, efficient service. Should you need, the team are always happy to help!
5/5
GoogleThank you to all of the staff at Nicol and Co! Alice in particular was an absolute pleasure to deal with she kept me informed throughout the whole process. I would highly recommend both from a buyers and sellers perspective!
Thank you for your 5* review of our Worcester office and for naming Alice too. It's great to hear she was an absolute pleasure to deal with and you were kept informed throughout. Thank you for the high recommendation!
5/5
GoogleAlice and the team were lovely to deal with. Super responsive and always kept us updated. Highly recommend!
Hi Emily, thank you for your 5* review of our Worcester team and for naming Alice too. It's great to hear that they were super responsive, you were kept up to date and they were lovely to deal with. Thank you for your high recommendation too!
5/5
GoogleFantastic service. Great personal relations. Genuinely felt as if I mattered as a customer. Alice was a star in all respects. Honest and incredibly helpful
Hi Michael, thank you for your 5* review of our Worcester team and fantastic comments! We are thrilled to hear that you had such a positive experience with our service and we are especially pleased to hear that Alice made such a positive impression. Should you need, the team are always happy to help!
5/5
GoogleAbsolutely 100% recommend nicol&Co, so professional and are with you every step of the way,keeping you up to date on how things are progressing and literally sold our property within a couple of weeks,special thankyou to Kelly and Alice and of corse all your team, everyone was so helpful.
Hi Wendy, thank you for your 5* review and recommendation. It's great to hear you were kept up to date throughout and your property was sold in a timely manner. Thank you for naming Kelly & Alice and the team for being thoroughly helpful too.
5/5
GoogleThank you Nicol & Co for sponsoring our school Raffle at St. Clements Pre School. Charlotte was very helpful to have dropped off a raffle prize.
Hi Lauren, thank you for your 5* review & your kind words! We are thrilled to have been able to support St. Clements Pre School's raffle. It's wonderful to hear that Charlotte was helpful in delivering the raffle prize. We believe in giving back to the community, and it's a pleasure to be part of such a worthy cause.
5/5
GoogleVery supportive experience from, Jake. Made the process straight forward and hoping things continue that way. Thanks again!
Hi Alex, thank you for your 5* review of our Worcester team and for naming Jake too. It's great to hear that you have had a very supportive experience with the process being straight forward!
5/5
GoogleAlice and Lara are an absolute credit to your company as I'm sure everyone who works there are as well. I've been receiving calls from both of them as I'm on the mailing list , and every single time I speak to them they are pleasant , professional and very understanding.PositiveResponsiveness, Professionalism
Hi Marcus, thank you for the 5* review, and for your lovely comments about the team. We are so pleased to hear that your experience has been such a positive one and we hope to be of assistance again in the future. With many thanks from Nicol & Co Worcester
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
57 reviews from sellers, rated 4.9 out of 5 on average. For example, Sophie wrote: "Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been ..."
57 reviews from buyers, rated 4.9 out of 5 on average. For example, Rosie wrote: "Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy ..."
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Penny wrote: "We have bought/sold and more recently rented out property through Nicol and Co. They are without exception brilliant at what they do. Having had such a great ..."
8 reviews from tenants, rated 4.0 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."
Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum; Nicol & Co, Malvern won Gold.
Tell us what you need and we'll pass your enquiry to Nicol & Co Worcester and up to three other top-rated agents near Worcester.
