Andrew Grant Worcester reviews

★★★★★ 5/5

Google

Recently let out my house using the company. Andrew grant have been excellent in guiding me and being readily available to discuss any issues or doubts I have about the process. Friendly and able to offer a good service once the tenants have moved in too. Will , Abi and Lara have been brilliant in coordinating the move smoothly. Would definitely recommend their services!

Anita · 2 December 2022

★★★★★ 3/5

Google

Told me I hadn't paid rent when I actually did. Your departments need to communicate with each other. That being said you have sorted out property issues in good time.

That · 13 December 2025

★★★★★ 5/5

Google

I cannot praise Andrew Grant Estate Agents highly enough. They were excellent from the first valuation, through many viewings to the completion of my sale. Their service was steadfast, their communication always timely and friendly and their support completely professional. I had a somewhat rocky sale/purchase journey over a long period and they were there for me every step of the way. My comments are sincere and grateful and I thank them all, as a team, for being my sale agent and I can thoroughly recommend them.

Gill · 29 January 2024

★★★★★ 5/5

View Agents

Fantastic service

We collected the keys this morning. We had an issue with the radiator in the master bedroom. I spoke to Natasza and within a couple of hours an engineer was with us and had found a solution to which Natasza called to confirm, it is a breath of fresh air to have a good agent after the previous company we were with. Thank you so much

Eloise · 16 March 2018

★★★★★ 5/5

Google

I find the service I receive from Andrew Grant, particularly Molly, to be prompt, friendly, thorough and professional.

Moira · 30 July 2022

★★★★★ 1/5

Facebook

I want everyone to look at these PHOTOGRAPHS I’ve attached to this post. This is our flat that we rent from Andrew Grant.Our flat is severely infested with dangerous black mould. I have a 6-month PREGNANT fiancée! Her doctor and midwife have informed us that it’s not safe for her or the baby to be exposed to mould spores. We have both developed severe coughs. After we’ve made numerous complaints over the months, our property manager and landlord have REFUSED to do anything and even blamed us for not keeping the heating on! Our heating is always on and we pay huge heating bills, as we can prove. I’m of course in contact with the relevant authorities over this as this flat is not safe to live in. I will also be contacting the Local Newspaper as the public need to know about this agency! I’m basically paying to live in a property that is hurting my health, my fiancée’s and my unborn child’s. The public have a right to know that Andrew Grant have no regard for their tenants and are purely concerned with grabbing their money. Simply, they’re Scammers.We’re a young couple, this is our first place we’ve lived in together and we feel like we’ve been bullied throughout our entire tenancy. No one should have to live in conditions like these, (see photos).Stay away from this scam agency.

Richard · 14 December 2018

★★★★★ 5/5

Google

I unexpectedly found myself having to search for a new property to let after 19 years in my current home. I spotted a house on Rightmove and was directed to Andrew Grant in Worcestershire. I called on the Wednesday, viewed the house on the Thursday, and my tenancy was confirmed on the Friday. At all times during the process the service has been exemplary - friendly, efficient, and compassionate. I should make special mention of Lara, who organised the viewing and the tenancy admin, Molly who initially showed me the house, and Will who introduced me to the landlady at a second viewing. The whole process behind the scenes has been amazing and has greatly helped to take much of the pressure away at a very stressful time. A marvellous team, to whom I am extremely grateful. Five stars isn't enough!

Clive · 30 December 2023

★★★★★ 5/5

View Agents

Excellent friendly service from Louise Winnall

Louise has been managing our property for us as we currently live overseas. The service we have received has been excellent and gives us piece of mind as we are so far from home.

Sara · 27 September 2016

★★★★★ 5/5

Google

Chloe has dealt with my rental property for a number of years and has always provided a prompt and professional service. Thank you.

Chris · 30 July 2021

★★★★★ 5/5

Google

Chloe Darcy - recommendation. Helpful. Efficient. Clear and careful communication. Great attention to detail. Goes the 'extra mile'. Well done, Andrew Grant.

Rachel · 30 July 2021

★★★★★ 5/5

View Agents

Excellent service from Jo Cooper and colleagues

Coming from outside the area (100 miles away) , we decided to use Andrew Grants to sell my late sister in laws house mainly because of Jo. She made an immediate positive impression on first meeting which has been maintained throughout the process. She has been very helpful and supportive throughout particularly when the central heating in the house broke down when it was below freezing outside.and she organised access for reliable engineers to do the necessary repairs. We would thoroughly recommend them based on our experience.

Tony · 21 February 2017

★★★★★ 5/5

View Agents

Service well beyond sale of property

Andrew Grant managed the assessment of damages by my ex tenants after they vacated this property. They then not only sold my buy-to-let flat for the price originally predicted, but also sourced and managed the contractors required for the necessary redecorating and general repairs in advance of the sale, all for a very competitive level of commission. This was very helpful as I work away from the location during the week. Andrew Grant is also open on Saturday and Sunday which in my case was highly convenient. An excellent all round service by a professional and friendly team.

Peter · 8 February 2017

★★★★★ 5/5

View Agents

Very helpful in sorting out inherited problems with my rental propery

This was a PLJ tenancy taken over early 2016. Louise W. has been excellent in recommending and guiding the termination of the tenancy and assisting with the clear up operation for the outgoing tenant. As a result I am hopeful of securing a new tenant shortly having carried out extensive property renovation still underway. . There are difficulties to be overcome regarding tenants liabilities for the damage caused during occupation and Louise will hopefully be able to further guide me on the way forward. to recover the sums due.

Bruce · 4 October 2016

★★★★★ 5/5

View Agents

Friendly, helpful and fast service

I have been very impressed with the friendly, helpful and professional service Leanne has provided me with. Queries are being replied to quickly and with a smile. I can highly recommend Leanne.

L · 25 September 2016

★★★★★ 5/5

View Agents

Efficient, cheerful and nurturing!

My second sale using Andrew Grant was another successful transaction. Everyone in the office was kind and efficient and Tina and Megan oversaw the whole process with cheerfulness and great understanding.

Annie · 20 July 2017

★★★★★ 5/5

Google

Thank you very much for your help in relation to the purchase of our new family home in Worcestershire. Your care and handling of the delicate intricacies relating to the sale and purchase process has been exemplary and it is very much appreciated by us. Andrew Grant has shown great care, service and attention to detail from beginning to end. We shall not hesitate to recommend Andrew Grant to others.

Adrian · 28 May 2024

★★★★★ 5/5

Google

Amazing service from the whole team, more specifically from Mr William Burgoyne! Very dedicated and professional lettings agent! He is responding really quickly and on time to all the enquiries you have; he knows what he is doing and if you are struggling with anything he is really helpful! This was my first time working with lettings agents (I was renting from a private landlord) and I was really worried, I didn’t know what to expect (especially when you are a foreigner and the laws, procedures and everything here is so much different than your homeland) and the only thing I knew was that I have to wait for a really long time before getting a result, because of these paperwork, etc. (and me and my family were in hurry to find something as soon as possible). So at the end it was such a relief and excitement, when you have someone willing to help with everything! Many thanks Mr Burgoyne! 🙏🏻 Bless you and your team!

Aynur · 27 October 2023

★★★★★ 5/5

Google

I can't recomment Nicola Adams from Andrew Grant enough. She worked really hard to sell my house and gave me great advice to get it ready to sell. Nicola supported me through the process and gave me lots of her time to talk through offers as they came in and acted as a sounding board when the decisions were tricky. She was available and committed. As things progressed after I had accepted an offer Louise Jones in the office was helpful and supportive.

Kate · 27 October 2023

★★★★★ 4/5

Google

The whole team at Andrew Grant were fantastic through our whole process. Communication was great and they were always there when we needed. Most impressively, we had a bit of a curve ball thrown at us when the mortgage valuation came in significantly lower than the agreed price. It could have been the end of or dream home, but thanks to the careful work of the team, we were able to find a reasonable resolution with the vendor. They handled it with patience and empathy which I know was appreciated on both sides of the sale.

Ciaran · 27 October 2023

★★★★★ 5/5

Google

An outstanding rental experience, thanks to the exceptional team at Andrew Grant. Having endured some less-than-pleasant rental experiences in the past, I can wholeheartedly say that the property managed by Andrew Grant provided a refreshingly smooth and hassle-free journey from initial interest to the day I moved out. Sharon Hawkeswood, in particular, stood out for her prompt and informative responses, ensuring I was well-informed at every step of the process. I wouldn't hesitate to recommend Andrew Grant to anyone.

Sasha · 11 November 2023

★★★★★ 5/5

Google

I have just had to re-let my property and the staff have been great, renovations including a leaking roof and overgrown garden have been repaired, the interior has ben painted and a new tenant was installed earlier this week. It has been a genuine pleasure working with the lettings staff and they have at all times been responsive and highly professional.

Stephen · 3 September 2022

★★★★★ 5/5

Google

Recently moved into a rented flat. Mandy was very helpful and understood my housing needs. Very happy x

Alexandru · 27 July 2024

★★★★★ 5/5

View Agents

Super helpful.

As a tenant of an Andrew Grant managed property, Chloe Darcy is always really helpful and sympathetic whenever I have any problems and is keen to get any issues resolved.

Chloe · 25 July 2017

★★★★★ 5/5

Google

I let my residential property through Andrew Grant in March 2021. I had been slightly apprehensive to use the company as it was under new management but was extremely impressed by their knowledge and customer service. They quickly found a very suitable tenant at the rent I required and then efficiently processed the tenancy application and its documentation to a conclusion. I would recommend their services.PositiveProfessionalism

Matthew · 11 December 2021