Trusted Agent profile · Worcester

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Andrew Grant Worcester reviews from buyers

★★★★★

3 reviews from buyers · all 488 reviews

Cupola Court, Spetchley Park Estate, Worcester, WR5 1RS

3 reviews of Andrew Grant's Worcester office come from buyers, rated 4.0 out of 5 on average. We know the reviewer is one of the buyers when they told us, ticked it on the review form, or the review says so.

Reviews from buyers

3 reviews from buyers, from every platform, shown as written. First names only.

5/5

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Buyer

Megan Jenkins - Service Unparalleled! Thank you!

The house went up, 72hrs later it was SSTC, this was in main, due to the skilful negotiations of Megan and exceptional communication. We managed two viewings and three offers in that space of time. That was enough in itself as we were delighted to secure our home at the right price. However, Megan went that extra mile by putting us in contact with approved local specialists, including: a surveyor, builder and gas and electrical engineers. This led on to meeting our architect who's drawn up the perfect plans to extend our home. In addition to this, we were guided through the outcome of the survey and were able to reach a satisfactory re-negotiation between ourselves and the vendor with seamless disruption to the sale. Overall, I couldn't be more impressed and there's no doubt that we'll be heading back to Megan when we've completed the renovation of the house and when (or if) we ever decide to move. Offer accepted on 25th July 2016, Completed 26th October 2016.

Justin · 3 November 2016

Agent replied · 8 November 2016

Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734734, or email worcester@andrew-grant.co.uk Many thanks again from all at Andrew Grant Worcester & St John’s Branch. Kind regards, Andrew Grant Customer Support Team.

3/5

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Buyer

Attention to detail poor

Very quick and helpful, although in our opinion attention to detail not a strong point of the person dealing with us. Getting our names wrong and posting our purchase details to the wrong address. Which our neighbour opened, the letter contained all our details including solicitor, purchase price, property details etc. When complaining I just got 'sorry for the admin error' which I don't think is good enough! As this is a data protection issue.

Amy · 9 August 2016

Agent replied · 12 August 2016

We apologise for the administrative error, but we are pleased to hear that you found our overall service 'very quick and helpful'. We wish you well in your new home.

4/5

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Buyer

Helpful and Efficient

Rating only, no written review.

Clare · 18 December 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions from buyers about Andrew Grant Worcester

What do buyers say about Andrew Grant Worcester?

3 reviews from buyers, rated 4.0 out of 5 on average. For example, Justin wrote: "The house went up, 72hrs later it was SSTC, this was in main, due to the skilful negotiations of Megan and exceptional communication. We managed two viewings ..."

How do you know a review is from one of the buyers?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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