5/5
GoogleProfessional and great to deal with. William Burgoyne was a great help and we found a house we loved in no time!
Trusted Agent profile · Worcester
Verified
Andrew Grant Worcester reviews
★★★★★
488 reviews across 3 platforms
Cupola Court, Spetchley Park Estate, Worcester, WR5 1RS
Part of Andrew Grant, see every office.
Andrew Grant's office in Worcester, at Cupola Court, is rated 4.7 out of 5 across 488 reviews on three platforms, including 364 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers9 reviews
Excellent service. They know what they're doing. and they are very good at it. .All of the AG staff that we came across in the Worcester branch were highly ...Read all 9 from sellers
Buyers3 reviews
The house went up, 72hrs later it was SSTC, this was in main, due to the skilful negotiations of Megan and exceptional communication. We managed two viewings ...Read all 3 from buyers
Landlords23 reviews
Chloe has been a trusted suppprt as we embarked on our first year as landlords. Most recently she has been able to give sensitive advice regarding a potentially ...Read all 23 from landlords
Tenants39 reviews
As someone that has rented for quite a few years because of the nature of my job I've had many dealings with lettings agents. Most of these experiences have ...Read all 39 from tenants
Awards
The Trusted Agent 2026 results for Andrew Grant, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Worcester office, from every platform, shown as written. First names only.
Google5/5
GoogleWill at Andrew Grant did a fantastic job for us to rush through a tenancy in unusual circumstances. We are returning form 5 years overseas so don't really fit many of the standard systems. He kept on top of the whole process to make sure it came through and we are settling into Worcestershire searching for our long term home.PositiveResponsiveness
Agent replied · 25 November 2023
Good morning Simon, thank you so much for your extremely positive and 5-star review of our Property Management service and particularly, Will. We are extremely proud of each member of the Lettings team and love hearing from our happy customers. I’ll be sure to pass your feedback on. Best wishes from all at Andrew Grant we hope you will be happy in your new home and wish you all the best.
5/5
GoogleLouise and Sam were the most incredible, amazing team who without we'd have never moved. Thank you so so much.
4/5
View AgentsLandlord Comments
I have found Chloe to be professional and particularly helpful in acting as an intermediatory. She managed to secure a positive outcome for both myself and my previous tenants.
Agent replied · 4 August 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222 or email pm@andrew-grant.co.uk Many thanks again from all at Andrew Grant Property Management. Kind regards, Andrew Grant Customer Support Team.
5/5
GoogleWill at Andrew Grant did a fantastic job for us to rush through a tenancy in unusual circumstances. We are returning form 5 years overseas so don't really fit many of the standard systems. He kept on top of the whole process to make sure it came through and we are settling into Worcestershire searching for our long term home.
Agent replied · 30 July 2023
Good morning Simon, thank you so much for your extremely positive and 5-star review of our Property Management service and particularly, Will. We are extremely proud of each member of the Lettings team and love hearing from our happy customers. I’ll be sure to pass your feedback on. Best wishes from all at Andrew Grant we hope you will be happy in your new home and wish you all the best.
5/5
GoogleWe have just sold our happy family home of 26 years through Andrew Grant Estate Agents who could not have been more helpful or discreet. We strongly recommend George and Tara as a winning team.
5/5
FacebookFantastic service, couldn’t fault - Vicki and a Chloe have been friendly, professional and a pleasure to deal with. Would highly recommend.
Agent replied · 30 September 2023
Thank you so much for taking the time to review our service - Vicky and Chloe will be delighted to receive this. We wish you all the best
5/5
GoogleI've just bought a property via Andrew Grant, which should have been an easy purchase but which turned out to be very problematic due to emerging faults with the house. However the sales executive Samuel Lessor, backed up by Louise Jones, were fabulous throughout the whole process in attempting to unblock the sticking points. They were always available for help. Nothing was too much trouble for them.
4/5
View AgentsHelpful, efficient and polite.
Ms. Eaton was our contact person since we came to our current tenancy. In all dealings we had with her, she was always very polite, efficient and helpful. We hope she will never loose these qualities! 4 stars instead of 5, because there should always be room for improvement, but we did not find any fault in her professional conduct.
5/5
View AgentsEfficient professional and friendly
Megan took over half way through my sale, and she made such a difference... within a week I had viewings, offers of which one proceeded to exchange/completion. Always efficient and addresses issues as they arose quickly, but calmly leaving me feeling confident that he sale was in safe hands, Always friendly, a pleasure to deal with. Thank you. Highly recommended.
5/5
GoogleVery thorough and professional service from Charlotte and the rest of the team at Andrew Grant. They reply to any queries and questions promptly and have a very friendly yet professional manner. They always keep us informed and are quick to solve any issues as they arise. I would highly recommend them and would definitely use their services in the future.PositiveResponsiveness, Quality, Professionalism
Agent replied · 30 July 2023
Good morning Joanne, thank you so much for your extremely positive and 5-star review of our Sales service and of Charlotte. Thank you for taking the time to provide your feedback. We are extremely proud of each member of our team and love hearing from our happy customers. I’ll be sure to pass your feedback on. Best wishes from all at Andrew Grant.
5/5
GoogleMoving home is a stressful time, particularly during a pandemic. To say the least I can get rather authoritarian when things have endless delays. Vicky @ Andrew Grant can always be relied upon to give honest facts. Good or bad, at least you can trust the validity of information. A price worth paying for a service that you know is on your side. Many thanks
Agent replied · 30 July 2023
Thank you so much for your 5-star review - we are thrilled to receive such great feedback and we will be sure to let Vicky know too. We wish you all the best
5/5
GoogleWill and Abigail were helpful and responsive to any queries.
Agent replied · 30 July 2023
Good morning and thank you so much for your 5-star review of our service and of Will and Abigail's support. Thanks for taking the time to provide your feedback. We are extremely proud of each member of our team and love hearing from our happy customers. I’ll be sure to pass your feedback on to the team. Best wishes from all at Andrew Grant.
5/5
GoogleWhat a breath of fresh air it was for us to find an Estate Agent who we treated us with respect, understanding, speed and efficiency. Andrew Grant offered a personal, friendly and trustworthy experience, making us feel like people rather than numbers. Thankyou to Abi, Will and all the staff involved in us moving into our new place.
Agent replied · 30 July 2023
Liz, thank you so much for taking the time to provide your feedback. We are glad to have made your move into your new home smooth and speedy and that our service was at the level we expect and strive for.
3/5
View AgentsAttention to detail poor
Very quick and helpful, although in our opinion attention to detail not a strong point of the person dealing with us. Getting our names wrong and posting our purchase details to the wrong address. Which our neighbour opened, the letter contained all our details including solicitor, purchase price, property details etc. When complaining I just got 'sorry for the admin error' which I don't think is good enough! As this is a data protection issue.
Agent replied · 12 August 2016
We apologise for the administrative error, but we are pleased to hear that you found our overall service 'very quick and helpful'. We wish you well in your new home.
5/5
View AgentsNatalie Eaton
Natalie has been excellent at managing my property for me. She is very professional and approachable. If ever I need her advice, she is only a phone call away and quickly deals with any issue efficiently and quickly. I always know that I can rely on her and have absolute confidence in her abilities. A pleasure to deal with.
5/5
View AgentsAlways helpful
Superb service, extremely helpful! Louise Winnall deals with everything and is super efficient with contacting me back, getting things sorted for me! Thanks so much Louise!!
Agent replied · 21 February 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk Many thanks again from all at Andrew Grant Property Management. Kind regards, Andrew Grant Customer Support Team.
5/5
GoogleI cannot thank Sharon enough for her help with regards to my property. Sharon has answered all of my questions and has helped myself so much! Sharon has given us Quick responses and answers! Thankyou so much!
5/5
GoogleAbi and the rest of the Andrew Grant lettings team have been fab while me and my partner looked for our first place together. They've been super friendly, approachable and responsive, throughout a fairly complicated letting process (the house needed work completing before we could move). Thank you very much for everything- couldn't recommend them highly enough!
Agent replied · 30 July 2023
Good afternoon Chelsea, thank you for your kind words towards our comprehensive lettings service and that of Abi, we'll be sure to forward your thanks onto her. Thank you once again and have a great day, from all of us at Andrew Grant.
5/5
GoogleI cannot thank Sharon enough for her help with regards to my property. Sharon has answered all of my questions and has helped myself so much! Sharon has given us Quick responses and answers! Thankyou so much!
5/5
GoogleFrom the beginning of our journey to sell our house, we have had two fabulous people looking after us. Sam Lesser and Samantha. Both have been kind, efficient, positive and professional. For this service, I thank them both. I truly don't believe that I would've had better service elsewhere. THANK YOU BOTH👍😊 Beccie and David Marshall
Agent replied · 30 July 2023
Thank you Beccie and David, we are delighted our team has delivered the high standard of service that we strive to maintain. It is lovely to get such positive feedback which is motivational for us all. We wish you the very best for the future and will be here if ever we can be of service again.
5/5
View AgentsFaultless!!!
Andrew Grant were always friendly and happy to help with any queries or issues we had. I've rented in various places for 18 years and have never been more impressed with an agent. Keep up the great work AG! Special thanks to our main contact there, Chloe Darcy. Quick to respond, friendly and a pleasure to speak to.
5/5
GoogleBarnaby, Louise and the team at Andrew Grant looked after our house sale impeccably, from the moment we started the process through to exchange. We would have no hesitation in recommending them!
5/5
GoogleWill Burgoyne and the team at Andrew Grant were great. From the initial viewing, contracts to collecting the keys they were seamless. I would highly recommend using them when considering renting a property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Andrew Grant Worcester
What do sellers say about Andrew Grant Worcester?
9 reviews from sellers, rated 5.0 out of 5 on average. For example, Donald wrote: "Excellent service. They know what they're doing. and they are very good at it. .All of the AG staff that we came across in the Worcester branch were highly ..."
What do buyers say about Andrew Grant Worcester?
3 reviews from buyers, rated 4.0 out of 5 on average. For example, Justin wrote: "The house went up, 72hrs later it was SSTC, this was in main, due to the skilful negotiations of Megan and exceptional communication. We managed two viewings ..."
What do landlords say about Andrew Grant Worcester?
23 reviews from landlords, rated 4.9 out of 5 on average. For example, Jo wrote: "Chloe has been a trusted suppprt as we embarked on our first year as landlords. Most recently she has been able to give sensitive advice regarding a potentially ..."
What do tenants say about Andrew Grant Worcester?
39 reviews from tenants, rated 4.7 out of 5 on average. For example, Allaina wrote: "As someone that has rented for quite a few years because of the nature of my job I've had many dealings with lettings agents. Most of these experiences have ..."
Has Andrew Grant won any awards?
Yes. In The Trusted Agent 2026 awards: Andrew Grant, Worcester won Trusted Agent.
