Trusted Agent profile · Winchester, Hampshire
Verified
★★★★★
228 reviews from buyers · all 2,806 reviews
2 Jewry Street, Winchester, Hampshire, SO23 8RZ
228 reviews of Charters's Winchester office come from buyers, rated 5.0 out of 5 on average. We know the reviewer is one of the buyers when they told us, ticked it on the review form, or the review says so.
228 reviews from buyers, from every platform, shown as written. First names only.
4/5
View AgentsMortgage Help
We are first time buyers, Simon really helped us through the mortgage application process which was one less thing to worry about when buying our first house. I would highly recommend him.
Hi Vicki - great to hear that our Financial Services assistance was timely and appreciated during your First Time purchase - thanks for the recommendation and CONGRATULATIONS ON BUYING YOUR FIRST HOME WITH CHARTERS!
5/5
View AgentsProfessional, Knowledgeable & Friendly
Victoria is professional, knowledgeable and friendly. She is helping to make our buying experience a pleasure and we would highly recommend her to anyone looking to buy or sell in Winchester.
Thank you for your 5 Star Review, we take all feedback seriously and it is much appreciated.
5/5
View AgentsOutstanding
Nony is trustworthy and hugely enthusiastic. The best estate agent in Winchester and being someone who has been seeking a property for a couple of years, I have met most of them!
Richard, thank you so much for your feedback and claim that you have met 'the best estate agent in Winchester' in Nony from Charters in Winchester. We cant possibly confirm or deny that claim :)
5/5
View AgentsVery happy
Victoria is friendly, genuine and polite. We have found her to be open and approachable, but also trustworthy and discreet. We are very pleased that she is involved in our purchase.
Thank you Edwina for your kind acknowledgement of Victoria, we really appreciate your time and feedback.
5/5
View AgentsEnthusiastic, hard working, wise and a sense of humour!
Nony. I've so enjoyed your emails and appreciated your knowledgable advice based on your many years of experience, I only regret we've been unable to find a suitable property to date.
Thank you Nicola for your wonderful 5STAR review for Nony, we appreciate you taking the time to leave your comments and hope you find your dream home soon.
5/5
View AgentsTom has been incredibly helpful during our property search. Great experience
Tom helped us hugely during our search, He quickly understood what we were looking for and was great in suggesting places for us to view. An asset to Charters most definitely!
Many thanks (whoever your are) for this lovely 5STAR review of Tom's customer service from Charters in Winchester.
5/5
View AgentsFantastic to deal with. Highly recommended
We have been looking for a house for a couple of years and dealt with Nony regularly throughout that time. She is very friendly, extremely professional, very helpful, honest and straightforward.
Tarek, thank you for your 5STAR review. Glad to have been of service!!
5/5
View AgentsTerrific agent
Nony is the gold standard of agents providing the best service you could expect. She knows her market like no other and understands exactly what her buyer is looking for.
Thank you Ida for your 5STAR endorsement and GOLD standard for Nony of Charters in Winchester - great feedback. Thanks
5/5
View AgentsGreat service
Nony was great and made the negotiation process quick and easy. All of my questions were fully answered. Charters also made the buying process smooth and stress free. Thank you!
Hi Rob, many thanks for your 5STAR review. We are glad to hear your experience was made both smooth and stress free thanks to the efforts by Nony and the Charters Winchester team. Thank you.
5/5
View AgentsFully recommend
We got a great service from Kevin. He was always available to discuss any changes or new scenarios when we were considering properties and different mortgage companies. Fully recommend.
Fantastic 5STAR review for Kevin at Charters Winchester, thank you Leanne for taking the time to post a review, your feedback is most appreciated.
5/5
View AgentsExcellent
Nony provided an excellent service and was very helpful, from viewings on Sunday to being able to provide us with useful contacts for services required for the house purchase.
Thanks Philip for your kind 5STAR review of Nony from Charters in Winchester. Many thanks
5/5
View AgentsEmpathetic and enthusiastic
I didn't meet Nony until I collected the keys, but she was helpful and caring on the telephone prior to then, and very warm when I eventually met her.
Patricia, delighted that you two have finally met after concluding your transaction. Many thanks for sharing your experience having dealt with Nony and Leanne at Charters in Winchester.
5/5
View AgentsOutstanding
Nony has given an exceptional service, with good manners and good grace. She has been very helpful, proactive and offers individual solutions for her clients. Thank you very much.
Hi. Thanks for the 5STAR review of Nony and the Charters Winchester team! Much appreciated.
5/5
View AgentsPatient and always finds a solution
Kevin always takes the time to find the best solution, he is always on the end of the phone and is very diligent. I wouldn't use anyone else.
Dear Fleur, Thank you for taking the time to write a review, your feedback is much appreciated. Kind Regards, Patricia
5/5
View AgentsJo has always been good at keeping us updated with the purchase of our house. She has always been professional and friendly throughout the process. Many thanks.
Great 5STAR review for Jo at Charters Winchester, thank you Lucy for taking the time to post a review, your time and feedback are much appreciated.
5/5
View AgentsFantastic Approach
Victoria was fantastic. Showed us the property before it went online as she knew what we were after - and had an offer accepted that day.
Thank you for your 5 Star review. We take all feedback seriously and it is much appreciated.
5/5
View AgentsFantastic professional service
Simon provided us with excellent service, finding exactly the right product to suit our circumstances and making the whole process stress free. We would thoroughly recommend him.
Robert, thank you for your 5STAR review following your Financial Services experience in Winchester. Delighted to have been of service.
5/5
View AgentsFab from start to finish
Thank you for the excellent service provided by your company! Especially Nony and Jo for their continuous help and support through the whole process! Thanks again!!!
Thank you Rebecca for your fantastic 5STAR review for Nony and Jo and the Winchester Charters Team. We really appreciate your time and comments.
5/5
View AgentsGreat experience as a buyer
Jo has been faultless - friendly, helpful and responsive throughout the transaction. I don't have any complaints and would certainly use Charters again. Thanks Jo!
Great 5STAR review for Jo at Charters Winchester. Thank you Prem for taking the time to give your feedback it is much appreciated.
5/5
View AgentsNony Kerr-Smiley
Although we gave not actually met Nony has been so kind & helpful. She is very professional and empathetic to those buying & selling homes
Many thanks for this 5STAR review Denise, we really appreciate your feedback.
5/5
View AgentsVery responsive when we were desperate!
A house purchase fell through when we were very close to exchanging on a Friday evening. We were on a very tight timescale due to early redemption mortgage fee. I called a number of agents on the Saturday morning and charters were the only agent able to organise a viewing for us at such short notice. We subsequently offered on a house and have now moved in, and have avoided the redemption fee!
Tom, thanks for the great review. It is good to know that our energy was there for you on a Saturday morning when it seems you needed support the most! We expect the redemption fee has now been better spent on home improvements. Congrats, good result. Thank You.
5/5
View AgentsAssiduous, informative & courteous assitance with my search
Although I didn't end up buying through Charters, as it happened, I was impressed with the sales team, namely Robert McLaughlin and Nony Kerr=Smiley.
Jonathan, thank you. It is wonderful to gain honest feedback from someone who experienced customer service and appreciated it, whilst having bought ultimately via a competitor due to the dream house being elsewhere! Thanks
5/5
View AgentsSpot On Service
Nony provides a great listening and relevant opportunities service for house buyers. She's both courteous and fun to do business with..
Thanks Alan for reviewing Nony with 5STARS - glad you had a fun experience...
5/5
View AgentsThank you Nony
Nony has been very communicate, patient and proactive in helping us through a complicated house purchase. Highly recommend her.
Thank you Zoe for your 5STAR review for Nony, we appreciate your time and feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
228 reviews from buyers, rated 5.0 out of 5 on average. For example, Chloe wrote: "We got to know Nony and the Charters team in Winchester as part of our 15 month quest to find our 'forever home' in Twyford. Nony is incredibly knowledgeable ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
