Trusted Agent profile · Winchester · Hampshire
Verified
★★★★★
228 reviews from buyers · all 2,840 reviews
2 Jewry Street, Winchester, Hampshire, SO23 8RZ
228 reviews of Charters's Winchester office come from buyers, rated 5.0 out of 5 on average. We know the reviewer is one of the buyers when they told us, ticked it on the review form, or the review says so.
228 reviews from buyers, from every platform, shown as written. First names only.
5/5
View AgentsNony found us our perfect home!
Nony was really proactive and introduced us to properties coming onto the market before they were formally advertised. This allowed us to get in early and secure a property which we instantly loved! Nony is a great agent who really knows the Winchester market!
Fantastic 5STAR review for Nony - thank you Keith for taking the time to place a review it is much appreciated.
5/5
View AgentsOutstanding Service
We have been working with Nony to find a house for the past year and she has been fantastic to work with. Nony understood our situation very quickly and identified the road we would end up living in after our second meeting! Highly recommended.
Adrian, many thanks for sharing your experience and 'outstanding service' received from Nony and her Charters Winchester team...
5/5
View AgentsBuying property in Winchester
Victoria was extremely helpful in helping me secure a smart new property in Winchester. She was able to respond very quickly in answering questions and arranging viewings. She clearly explained the process of buying the property making the whole experience much less daunting.
Fantastic 5STAR review for Victoria at Charters Winchester, thank you Michael for your time and feedback, it is most appreciated.
5/5
View AgentsVery helpful and efficient
We would highly recommend Kevin's services. He made himself available at times convenient to us and was very patient in guiding us through the process of finding a mortgage and insurance. He made the process much easier than we thought it would be.
"Thank you Simon for your 5STAR review for Kevin at Trinity Rose Private Finance, it is much appreciated. "
5/5
View AgentsMortgage advice
Thank you Kevin for your help getting our First Time Buyer's mortgage set up. You were a great help to us and provided us with clear information, instructions and reassurance. The whole process was made much simpler with your input. Thanks again, L&S
Many thanks for your kind words about Kevin's Financial advice and help - and also for highlighting the involvement of both Nony and Leanne too. 5STARS for the team at Charters in Winchester!
5/5
View AgentsRelentless .... !
We searched for a house in Winchester for 18 months and for all of that time Nony kept us front of mind until the deal was done. Relentless is the best word to use to describe her work - fun too.
Thank you John for expressing your praise of Nony from Charters in Winchester for making your recent experience a fun yet professional one...
5/5
View AgentsExcellent service
We purchased through Charters and Nony was excellent throughout. She was always accessible, knew what was going on and extremely helpful. She clearly knows her stuff and isn't afraid to speak her mind! If we ever sell, I'll be calling Nony!
Thanks JjP for your glowing 5STAR review of Nony at Charters in Winchester - she is already awaiting your call to SELL!!! :)
4/5
View AgentsTom Meek - he's a good one
Tom is proactive and works hard to keep you up to date of relevant opportunities that come onto the market. He's good at following up with you too - a godsend for me as I travel a lot for my business.
Thank you CG. Great to hear Tom's efforts are much appreciated - he will aim to earn that 5th STAR from you next time!
5/5
View AgentsNony Kerr-Smiley - Tireless
Nony worked tirelessly with us in our search for a property. She arranged for us to have a second viewing of a property on a Sunday, her day off. Her enthusiasm for her job is contagious. Thank you Nony!
Fantastic 5STAR review for Nony at Charters Winchester, thank you Joselyn for your time and feedback, it is most appreciated."
5/5
View AgentsGreat professional service
Simon was fantastic at guiding us through the mortgage process as first time buyers. He took the time to discuss all options and I had faith in him to get us the best possible deal. Cannot thank him enough.
Thank you Gemma for your kind review of Simon's service as a Financial Advisor, taking you through your first time purchase. Your comments and 5STARS are greatly appreciated. Thank you.
5/5
View AgentsA first class service in every respect
Leanne was brilliant and coordinated every aspect of my purchase. She made sure that I was kept informed at every stage. It turned out to be an effortless process and I was delighted with the service which Charters provided.
Jennifer, thank you so much for your kind words. We are naturally most delighted that you found the process effortless, thanks largely to Leanne and the Charters Winchester team.
5/5
View AgentsExcellent customer service
Jo, was very good at keeping me updated throughout the moving process.She was very calm and friendly while being professional at all times.I would thoroughly recommend Charters from the experience i have had with them. Many Thanks Karen.
Thank you Karen for your 5STAR review for Jo in Winchester, we appreciate your comments and feedback.
5/5
View AgentsGreat newsletters
In this world of automated emails, Nony's entertaining newsletters helped make the business of buying a house more fun and made Winchester and the surrounding area sound like an even more attractive place to move to.
Thank you for your 5 Star Review via Rater Agent. We take all feedback seriously and this is much appreciated. Thank you
5/5
View AgentsGreat Service....again
Just completed purchase of a second property in Winchester and Kevin provided excellent service again as he did 4 years ago. Very knowledgeable and patient in explaining options, pros and cons to you. Would highly recommend.
Thank you for your 5 Star review - all feedback is taken seriously and is much appreciated.
5/5
View AgentsGreat service from Charters
Nony was very helpful and dedicated during the purchase of our first home. She frequently updated us on the progress of the sale and was always friendly and enthusiastic. We would definitely work with her again.
Thank you Tara for your wonderful 5STAR review for Nony at Charters Winchester, we really appreciate your time and feedback.
5/5
View AgentsHelpful and cheery
I never actually met Nony but she was very kind in helping us with our search for a house. I loved her personal interest and humour and her devotion to her clients. Thank you Nony!
Fantastic 5STAR review for Nony at Charters Winchester. Thank you Carey for your acknowledge of Nony, we really appreciate your feedback.
5/5
View AgentsExcellent service
AS first time buyers the process was completely new to us and rather stressful, Jo was helpful throughout the process, regularly kept us updated and was very quick to respond if we had questions etc.
Thank you Lucinda for your great 5STAR review for Jo at Charters Winchester, she is true professional! We really appreciate your time and feedback.
5/5
View AgentsFully endorse Kevin' professionalism and competence. Have now dealt with Kevin on the financing for 3 property transactions and his advice in all cases has been sound, lateral and comprehensive. Would recommend him highly.
Thank you so very much David for your recommendation and endorsement of Kevin for his Financial Advice across 3 property transactions undertaken with Charters in Winchester
5/5
View AgentsDominic Bennett
I have been very impressed by the professional and courteous service Dominic Bennett has provided to me during my search for a property in Kings Worthy, Winchester area. Thank you Dominic Mrs Cope
Fantastic 5STAR review for Dominic at Charters Winchester, thank you Jan for your feedback, it is much appreciated
5/5
View AgentsWhilst I have temporarily suspended mu search I have really appreciated the unique and uplifting communication from Nony ..... a rare and ' above & beyond ' approach to Real Estate sales !
Great 5STAR review for Nony, thank you Bill for taking the time to leave your comments - Nony is a true gem in the Charters Winchester Team.
5/5
View AgentsExceptional service, especially Sasha's after sales efforts
Charters provided a swift and efficient valuation and sales service culminating in a very quick sale at a guide price in excess of my expectations. We were all led to believe we had a short chain with no mortgages. Charter's after sales service then took over. Well into exchange we found out there was actually a split chain under us with around 20 transactions. This is where Sasha really came into her own. Along with Shoosmiths she made sure she talked to all of the chain almost on a daily basis and coaxed them to Exchange. No mean feat given the size and complexity of the chain. Well done and thank you!.
Congratulations on your exchange - finally! (it was an exceptionally long chain). We are so pleased to hear you have been happy with the service provided by Sash and we appreciate you taking the time to provide feedback. Your kind words will be passed on to Sasha and the Winchester team.
5/5
View AgentsJo is always there!
Jo was Always available to answer any questions during the purchase of our house (as first time buyers there were a lot!) Was happy to help with all our strange requests also.
Thank you Geraldine for your great 5STAR review for Jo in our Charters Winchester branch, she is diligent and a true professional. We appreciate your feedback.
5/5
View AgentsThe best agent I've ever met!
Nony clearly loves her job and goes the extra mile to find her clients what they're looking for. Nony helped us buy our dream home. She's a pleasure to do business with!
Thank you Paula for your great 5STAR review for Nony, we really appreciate your time and feedback.
5/5
View AgentsExcellent Service from Nony Kerr-Smiley
Nony has provided us with excellent service. She knew exactly what we wanted, and delivered. She made the process smooth and stress free. She's very responsive, professional, and goes above and beyond.
Many thanks for this 5STAR review Catherine, it is much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
228 reviews from buyers, rated 5.0 out of 5 on average. For example, Chloe wrote: "We got to know Nony and the Charters team in Winchester as part of our 15 month quest to find our 'forever home' in Twyford. Nony is incredibly knowledgeable ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
