Trusted Agent profile · Winchester · Hampshire
Verified
★★★★★
2,887 reviews across 4 platforms
2 Jewry Street, Winchester, Hampshire, SO23 8RZ
Part of Charters, see every office.
Charters's office in Winchester, Hampshire, at 2 Jewry Street, is rated 4.9 out of 5 across 2,887 reviews on four platforms, including 495 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of four awards Charters won in 2026.
495
Reviews on Google
This office
8
Reviews on Facebook
This office
1,901
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nothing demonstrates the abilities of Charters, and Nony in particular, than to highlight that our house was sold in just one week. Throughout the process, Nony ...Read all 123 from sellers
Victoria is professional, listens to your requirements and is very good at identifying appropriate properties. She accepts feedback well on properties and ...Read all 226 from buyers
I have had contact with Nony for 2 years now in our search for two properties. She is incredibly knowledgeable about the property and property market in this ...Read all 7 from landlords
After having my work moved to Hursley I was interested in looking for a property to rent. Within less than 1 hour of myself submitting a viewing request to a ...Read all 48 from tenants
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The Trusted Agent 2026 results for Charters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Winchester office, from every platform, shown as written. First names only.
5/5
The Trusted AgentNony found us our perfect home!
Nony was really proactive and introduced us to properties coming onto the market before they were formally advertised. This allowed us to get in early and secure a property which we instantly loved! Nony is a great agent who really knows the Winchester market!
Fantastic 5STAR review for Nony - thank you Keith for taking the time to place a review it is much appreciated.
5/5
GoogleWe dealt with Jon Baud throughout our property search and he was fantastic. He would give us regular updates and also encourage us to think outside the box and see properties we wouldn't normally have considered. Would recommend to anyone looking...
Thank you Owen, much appreciated. I will make sure Jon is passed this feedback.
5/5
TrustpilotThe management team at Charters…Stress free move
The management team at Charters provided me with a first class service. They assisted me every step of the way with the process from helping me find a property to arranging the changing of my utilities from one property to the other taking away the stresses of moving.I would recommend Charters to anyone who is looking to move house and would like a stress free experience. Des
Hi Des, thank you for the review, it is greatly appreciated.
5/5
The Trusted AgentA fantastic service!
Catherine was absolutely brilliant!! She took time to talk to me, her communication skills are excellent, she heped tremendously with marketing our property. She listened to our comments and suggestions and got everything sorted really quickly. She is an absolute pleasure to work with.
Great review, thanks Jo. We are delighted that Catherine has delivered the trademark Charters customer service experience and we thank you for recognising her efforts with 5STARS!
5/5
TrustpilotSarah has been super awesome in…
Sarah has been super awesome in assisting me get a house. Her passion and commitment to work is admirable. She deserves more pay
Ike, thank you!
5/5
GoogleAfter more than six months we have finally had an offer accepted for our move to Winchester from East Anglia. Trying to find suitable properties to make a journey of over 100 miles for a viewing requires a very proactive and enthusiastic estate agent. We dealt with many estate agents in this process but Jonny at Charters was easily the best. Our only regret is the house we eventually bought was not on their portfolio!PositiveResponsiveness, Professionalism
Adrian, thank you for the review, Jonny will be delighted.
5/5
The Trusted AgentI love Nony's emails!
I have really enjoyed receiving Nony's regular emails about all the latest homes on the market. They are informative ... and her personality and humour come across which makes them a pleasure to read. Nony is a great asset to the team at Charters.
Thank you Theresa for your 5STAR feedback on Nony at our Charters Winchester branch.
5/5
The Trusted AgentOutstanding Service
We have been working with Nony to find a house for the past year and she has been fantastic to work with. Nony understood our situation very quickly and identified the road we would end up living in after our second meeting! Highly recommended.
Adrian, many thanks for sharing your experience and 'outstanding service' received from Nony and her Charters Winchester team...
5/5
TrustpilotReally attentive service.
Really attentive service, was greeted straight away in the agents office, lots of useful advice given and kept in the loop at all times. Was contacted straight after my viewing to discuss a way forward which ended with good advice and a satisfactory outcome. Overall very please.
Thanks Shane!
5/5
The Trusted AgentFriendly Genuine and very helpful
Jaz is absolutely lovely, very happy and very genuine, Numerous requests from me were very quickly dealt with, very efficient in arranging viewings as quickly as poss, seems to know her job very well. Whole process was very easy, no complaints at all!
Thank you very much for your 5 Star review, all feedback is taken seriously and much appreciated.
5/5
TrustpilotTom was really helpful and proactive in…
Tom was really helpful and proactive in our search for a letting, couldn't recommend him enough!
Thanks Nick for taking your time to review the service received.
5/5
The Trusted AgentBuying property in Winchester
Victoria was extremely helpful in helping me secure a smart new property in Winchester. She was able to respond very quickly in answering questions and arranging viewings. She clearly explained the process of buying the property making the whole experience much less daunting.
Fantastic 5STAR review for Victoria at Charters Winchester, thank you Michael for your time and feedback, it is most appreciated.
5/5
TrustpilotCharters Estate Agents are nothing but…
Charters Estate Agents are nothing but professionalism and reliability. They are very quick to reply and very patient in answering my queries. Special mention to Ms Sarah Bainbridge who is guiding me all the way! Such a fantastic team who made it easy for me in this whole renting a property journey.
Thank you, Maria, for taking the time to leave a review!
5/5
TrustpilotI've had both selling and buying…
I've had both selling and buying property through Charters and I cannot fault them. After giving a brief of what I was looking for when purchasing a new property, they were active in advising me immediately when properties became available that fit my brief.I could always get hold of someone in the office and messages were passed on swiftly.You know you are in safe hands with Charters.
This is great to hear Cindy. Thank you so much for reviewing our services, it is much appreciated.
5/5
TrustpilotFirst Class Service from Charters
We transferred the sale of our property from another agent to Charters . We cannot praise Charters enough! Nothing was too much trouble and from start to finish they worked very hard on our behalf. Special mentions for Phil (Valuation Manager) in Sales and Stephen (Sales Progressor ) who did superb jobs - as did the whole of the Charters Team. Thank you
Hi Karen, thank you for the review, it will be passed on to the team.
5/5
The Trusted AgentVery helpful and efficient
We would highly recommend Kevin's services. He made himself available at times convenient to us and was very patient in guiding us through the process of finding a mortgage and insurance. He made the process much easier than we thought it would be.
"Thank you Simon for your 5STAR review for Kevin at Trinity Rose Private Finance, it is much appreciated. "
5/5
TrustpilotTop Man
Very friendly, patient, efficient and caring. Has taken a lot of trouble to secure viewings and understand our needs. Many thanks Tom!
Thank you Fiona, for the wonderful review.
5/5
TrustpilotCharter's Winchester - just great
Charters have been fabulous, and made the whole letting process extremely easy. They have represented us and the landlord equally, maintaining a good balance during discussions. Sarah helped hugely during the property search process and turned visiting properties into an enjoyable afternoon! Thank you
Thank you, Matthew!
5/5
The Trusted AgentExcellent personal service finalising selling my house.
Jo was excellent when dealing with the sale of my house. She was persistent, calling between solicitors to get towards exchange and completion. She provided a personal service and always made time for me in what can be a stressful process. Thank you!
Dear Rebecca, Thank you for taking the time to write a review for Charters, it is much appreciated. Kind Regards, Patricia
5/5
TrustpilotHave just sold a property through…
Have just sold a property through Charters. Jo kept me informed throughout the whole process of the progress of the sale.
Thank you for the review! Have a great day.
5/5
TrustpilotGreat friendly experience with…
Great friendly experience with Charters. Thanks to Stephen Henry especially for keeping me in the loop, fantastic!
Thank you so much for the reivew. Have a great day!
5/5
The Trusted AgentMortgage advice
Thank you Kevin for your help getting our First Time Buyer's mortgage set up. You were a great help to us and provided us with clear information, instructions and reassurance. The whole process was made much simpler with your input. Thanks again, L&S
Many thanks for your kind words about Kevin's Financial advice and help - and also for highlighting the involvement of both Nony and Leanne too. 5STARS for the team at Charters in Winchester!
5/5
GoogleAmazing!!! Sarah Bainbridge has been a star! Im a first time renter and she’s gone above and beyond to help me! Thankyou so much❤️
Thank you Grace, Sarah will be delighted with this review!
5/5
TrustpilotGreat team work at Carters.
Charters sold our property in 3 weeks, a great team especially Oliver who worked so hard.
Thank you for the review, Oliver will be delighted!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
123 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "Nothing demonstrates the abilities of Charters, and Nony in particular, than to highlight that our house was sold in just one week. Throughout the process, Nony ..."
226 reviews from buyers, rated 5.0 out of 5 on average. For example, Helen wrote: "Victoria is professional, listens to your requirements and is very good at identifying appropriate properties. She accepts feedback well on properties and ..."
7 reviews from landlords, rated 5.0 out of 5 on average. For example, Penny wrote: "I have had contact with Nony for 2 years now in our search for two properties. She is incredibly knowledgeable about the property and property market in this ..."
48 reviews from tenants, rated 5.0 out of 5 on average. For example, Rhys wrote: "After having my work moved to Hursley I was interested in looking for a property to rent. Within less than 1 hour of myself submitting a viewing request to a ..."
Yes. Charters won Platinum in The Trusted Agent 2026 awards.
