Trusted Agent profile · Winchester · Hampshire
Verified
★★★★★
2,893 reviews across 4 platforms
2 Jewry Street, Winchester, Hampshire, SO23 8RZ
Part of Charters, see every office.
Charters's office in Winchester, Hampshire, at 2 Jewry Street, is rated 4.9 out of 5 across 2,893 reviews on four platforms, including 495 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of four awards Charters won in 2026.
495
Reviews on Google
This office
8
Reviews on Facebook
This office
1,907
Reviews on Trustpilot
Business-wide
Every review we hold for the Winchester office, from every platform, shown as written. First names only.
5/5
GoogleGreat Lettings Team for me as a Landlord. The whole team and especially Rosie have been great in finding a new tenant for our flat in Winchester
Thank you for taking the time to review the service you have received, it is much appreciated.
5/5
TrustpilotWe all need a Jo when selling a house!
The sales progression lady (Jo Goddard @ Charters in Southampton / Winchester) was brilliant from the outset she kept me in the loop at every stage! Highly recommend
Hi Jordan, Thank you so much. Jo will be delighted to hear this.
5/5
TrustpilotAshley was extremely professional and…
Ashley was extremely professional and of great help during the property viewing.Would recommend 100%
Thank you so much for the review.
5/5
GoogleSarah, Gary and Ash helped me secure a property for my search which exceeded expectations in a matter of a couple of days - could not fault the service which was above and beyond. Would recommend Charters and the lettings team to anyone
Great to hear! Thanks Fabiano!
5/5
TrustpilotSophie was very helpful throughout the…
Sophie was very helpful throughout the whole process!
Thanks Alex!
5/5
TrustpilotFantastic from start to finish
Fantastic from start to finish. Rosie Mott was personable, always smiling and went the extra mile for us. Thank you Rosie. Also a special mention to Gary.
Thank you so much for the review.
5/5
TrustpilotVery open and friendly agents
Ellsa is a very open and friendly agent. It was nice to get a proper property viewing and immediate response to any requests.
Thank you for the review Angelina.
5/5
The Trusted AgentThe little details that make a big difference
Charters assisted us with our home search. Their professionalism was striking already during our first telephone contact when we registered our details. Nony's original and humorous mailings are so nicely different from regular agency's emails, they made our house hunt just a little bit less stressful and more fun.
Hello Agata, many thanks for sharing your positive experience with Nony at Charters in Winchester. 5STAR review very much appreciated...
5/5
GoogleCharters Estate Agents are among the best agencies that I dealth with. Ms. Rosie Mott is one of the best employees who provide great help and positive attitude for clients.
Thank you Mohamed, this is much appreciated.
5/5
GoogleI had a fantastic experience with Charters Estate Agents in Winchester. Sarah was fantastic and was incredibly helpful whilst helping to find me a brilliant rental property. Would highly recommend!
Thanks for the review Jamie!
5/5
The Trusted AgentFantastic!
My husband & I were first time buyers, being very disheartened & unsure which way to turn we discovered Simon through a recommendation. He was most definitely the light at the end of our tunnel. Not only was he very professional throughout the whole mortgage application process of buying our first property, our sale was processed & we were moved in within six weeks with a brilliant mortgage that met all our needs! His knowledge & loyalty throughout was 10/10, We will defiantly be using Simon again in the future!
5/5
TrustpilotSarah Bainbridge and her colleagues…
Sarah Bainbridge and her colleagues from the Winchester branch of Charters have been brilliant to deal with Very professional and helpful in assisting us secure a perfect property to rent fulfilling some very particular criteria. I would definitely recommend them and they would be my go to agent when we next have any requirements in the area
Thanks Kelly, Sarah will be delighted with this review!
5/5
TrustpilotFlat Huntig
Me and my flatmate were stressed about moving, after Chloe helping us by explaining how quick and easy it could be and calling us when new property would come available. We quickly reolised by staying with Chloe and charters while flat hunting we knew we’d find somewhere we loved.Thank you so much for all you help Chloe!!
This is wonderful to hear! Thanks Tesni
5/5
The Trusted AgentPleasure to work with
Adel was a breathe of fresh air for us! Adel took the time to understand what we were looking for, identified potential properties which we had not identified ourselves thinking through travel, parking, parks etc.... The experience looking was made easy, fun and even when we asked to see a property again she made arrangements to fit a re-look there and then. We just made an offer and looks like we have our first home together all thanks to Adel, by far the very best agent we have come across, and we have been looking for a very long time! thanks Adel Neil and family
5/5
The Trusted AgentRobert Winchester
We purchased a property with Robert from the Winchester office, not only he is a delight to deal with his knowledge is amazing, what he doesn't know about real estate in Winchester isn't worth knowing, I wouldn't hesitate to recommend charters and his enthusiasm was extremely refreshing. Sue R
Sue, many thanks for your observations surrounding Robert's skills and knowledge and for your further recommendation to others regarding Charters in Winchester. Much appreciated, thank you.
5/5
The Trusted AgentJo making the difference!
Jo was very welcoming, making us feel at ease , giving a personal and friendly service . .Jo showed interest and had answers to all of our questions., which certainly helped with the purchase of our new home.. we enjoyed meeting her, a lovely lady. Michael and Sherlie Bell
Michael, fantastic words and kind praise for Jo - thanks for the 5STARS - enjoy your new home! Much appreciated.
5/5
TrustpilotVery Helpful
Recently, I had the chance to check out some flats with Sarah from the letting team at Winchester branch. I must say, she's been really thoughtful and clear throughout. It was very kind of her to accommodate viewings into my tight schedule, and I'm grateful she helped me find a place close to work. I truly appreciate Sarah's assistance and commitment. A big thank you to her!
Hi Amir, thank you so much for the review, it is greatly appreciated.
5/5
TrustpilotService above and beyond !
I have been in contact with Charters in Winchester .They went above and beyond to help us find a property . Ryan especially, called once a week without fail to see how things were going ,and was available to offer advice . So, thank you .
Great to hear, thank you!
5/5
TrustpilotGreat experience with Charters
Great experience with Charters. Sarah Bainbridge was very efficient and helped us find an apartment to rent which fulfils all our needs. Highly recommend.
Thank you Jenny, for the amazing review!
5/5
TrustpilotCharters Letting.
I contacted Charters to look at letting out my property and within days had numerous and very suitable potential tenants, I had over twelve viewings within a matter of a week and a number of offers.Charters kept me well informed and I felt they were looking after my best interests.Very happy with the service.
Thank you!
5/5
TrustpilotSupport from Simeon and the team was…
Support from Simeon and the team was first class, explained everything so well and took the stress away for us
Adrian, thank you for the feedback, really appreciate this.
5/5
TrustpilotVery smooth transition
Very smooth transition. Perfect when you’re a landlord. Clare and team are always there on hand with help and support and the odd plumber if needed.
Robert, this is great to hear, thanks for the honest review. It is much appreciated.
5/5
TrustpilotThe interest generated by Charters was excellent
The interest generated by Charters Letting and the attention to the details and viewings achieved by Sara was a credit to all concerned. Most efficient and informative.
Thank you Robert, we are so glad to hear this. Sarah will be so pleased with your feedback.
5/5
The Trusted AgentAdel showed us around a property, which is soon to be our new home. Adel was both incredibly welcoming and highly professional during our visit. Adel was able to answer any questions we had and her efficiency has put me at ease with the renting process. Thank you!
Fantastic 5STAR review for Adel at Charters Winchester, thank you Amy for your kind words, we appreciate your feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Charters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nothing demonstrates the abilities of Charters, and Nony in particular, than to highlight that our house was sold in just one week. Throughout the process, Nony ...Read all 123 from sellers
We got to know Nony and the Charters team in Winchester as part of our 15 month quest to find our 'forever home' in Twyford. Nony is incredibly knowledgeable ...Read all 226 from buyers
I have had contact with Nony for 2 years now in our search for two properties. She is incredibly knowledgeable about the property and property market in this ...Read all 7 from landlords
After having my work moved to Hursley I was interested in looking for a property to rent. Within less than 1 hour of myself submitting a viewing request to a ...Read all 48 from tenants
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123 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "Nothing demonstrates the abilities of Charters, and Nony in particular, than to highlight that our house was sold in just one week. Throughout the process, Nony ..."
226 reviews from buyers, rated 5.0 out of 5 on average. For example, Chloe wrote: "We got to know Nony and the Charters team in Winchester as part of our 15 month quest to find our 'forever home' in Twyford. Nony is incredibly knowledgeable ..."
7 reviews from landlords, rated 5.0 out of 5 on average. For example, Penny wrote: "I have had contact with Nony for 2 years now in our search for two properties. She is incredibly knowledgeable about the property and property market in this ..."
48 reviews from tenants, rated 5.0 out of 5 on average. For example, Rhys wrote: "After having my work moved to Hursley I was interested in looking for a property to rent. Within less than 1 hour of myself submitting a viewing request to a ..."
Yes. Charters won Platinum in The Trusted Agent 2026 awards.
