Trusted Agent profile · Winchester · Hampshire
Verified
★★★★★
2,893 reviews across 4 platforms
2 Jewry Street, Winchester, Hampshire, SO23 8RZ
Part of Charters, see every office.
Charters's office in Winchester, Hampshire, at 2 Jewry Street, is rated 4.9 out of 5 across 2,893 reviews on four platforms, including 495 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of four awards Charters won in 2026.
495
Reviews on Google
This office
8
Reviews on Facebook
This office
1,907
Reviews on Trustpilot
Business-wide
Every review we hold for the Winchester office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service from start to finish. Mike Maher was very professional and patient. He was my main point of contact during the viewing stages. He was always on hand and worked around my schedule. Jo was excellent in her role and was always helpful, friendly, positive and professional. Overall I would highly recommend Charters Winchester.
Dear Bryony, this is great to hear and thank you for taking the time to give us feedback.
4/5
TrustpilotGood experience
We had a wonderful experience during our house viewing with Andy Jerram. He was extremely polite and considerate, taking the time to answer all of our questions thoroughly. Andy's professionalism and attentiveness made the entire process smooth and enjoyable. We truly appreciated his patience and the effort he put into ensuring we had all the information we needed. Thank you, Andy, for your excellent service!
Thank you!
5/5
TrustpilotThank you Charters for helping me to…
Thank you Charters for helping me to find my house in uk, special thanks to Ella for all the quick help in getting the house and required formalities done.
Hi, thank you for the review, it is greatly appreciated!
5/5
The Trusted AgentProfessional and Efficient
Throughout the process of purchasing a property, Connor was a outstanding member of a commendable team. He was very responsive and frequently contacted us with new information which quickly built a good rapport with excellent communication. His hard work in our property search was second to none, and was clearly very knowledgeable in real estate for the Winchester areas.
Simon, many thanks for commenting so favourably on your experience with Connor and for commending the team of Charters in Winchester. Many thanks.
5/5
GoogleSarah bainbridge has been handling our case at charters estate agents in Winchester and has been very helpful and efficient also very easy to talk to and straight to the point.
Thank you Daniel!
5/5
TrustpilotSophia was prompt and helpful
Sophia was prompt and helpful in her communication. I requested an amendment which was carried out quickly and accurately.
Thank you, Amy, for sharing your feedback!
5/5
TrustpilotFrom valuation to the sale of our…
From valuation to the sale of our property all the Staff of Charters have been thoroughly professional, helpful, courteous and a real pleasure to work with. They have kept us fully informed both prior to and with follow up to viewings, the latter being particularly useful and never unrealistically hopeful. We requested additional photography as Spring turned to Summer and the response was immediate and clearly very helpful to the sale. The photos were excellent. We have been especially well looked after by Sarah who always willingly went the extra mile to accommodate our requests. I feel sure that her personality was very helpful in achieving the final happy result of a sale. Thank you to whole team for the result.
We are so happy to hear you had a great experience with us! Thank you Norman.
5/5
The Trusted AgentCharters added value for us
Thank you Jo for your persevering diligence in following up the chain to a positive result. Charters actually added value for us, proving the worth of having hands on people who are want to get a result. Thanks to all in the team who worked on our transaction too especially Rob McLaughlin who negotiated successfully on our behalf.
Fantastic 5STAR review for Jo and Rob at Charters Winchester, thank you Garth for your time and feedback, it is most appreciated."
5/5
The Trusted AgentNony is Superb!
We've used Nony for years to find properties for our clients and she's very good - tenacious when hunting down a deal and never gives up trying to find the best resolution for both parties. I know if I had a house to sell, I'd use her as she calls her contacts constantly setting up viewings. Would recommend, 100%.
Thank you HS. A 10 year relationship further demonstrates confidence in the delivery of service, as you describe. Thank you for sharing.
5/5
TrustpilotExcellent service
Excellent service, highly professional. Both Ashley and Gary were extremely helpful in every respect. Highly recommended.
Thanks Steve!
5/5
TrustpilotWould highly recommend!
Samuel Scott was helpful and simple to work with, to the point and addressed all concerns about the property we chose. Great communication too.
Thank you, Reuben, for your five-star review!
5/5
TrustpilotCHARTERS WINCHESTER
Thomas has been really efficient with our request and thanks to him we were able to secure a beautiful apartment within 2 days. He’s been absolutely brilliant throughout.
Thank you so much for the review. Thomas will be greatly pleased with this!
5/5
The Trusted AgentFab service
Although I ended up finding a rental property through another agent (time pressure!) I have to say Adel was by far the most helpful and business like agent I dealt with in the entire process of searching for a property. Polite, business-like and only too happy to help, she was just lovely to deal with at all times.
Fabulous review for Adel at Charters Winchester, thank you Charlotte for your time and feedback, it is much appreciated.
5/5
TrustpilotBest estate agent Sarah B…
I have dealt with many estate agents but Charters is just incredible! They understand clients needs and do everything to help and make it easy. Sarah B has found a perfect home for like she knew that’s the one when i saw property i was in tears of happiness. I haven’t came across someone so kind with fantastic communication skills and understanding!
Wonderful! This is lovely to hear, enjoy your new home!!!
5/5
TrustpilotGreat Service - Well done!
The two members of the charters team that helped with the whole process were great. Martha & Thomas were very helpful updating me over the past couple months and making process a lot easier and friendly.
Russell, thank you for the review, Martha and Thomas will both be delighted.
5/5
TrustpilotOur Renting Experience with Charters Estate Agent
Sara Bainbridge made the whole process seamless. She is very courteous, responsive and highly supportive. She made the whole process easy. She is also very patient.
Thank you for writing this review, it is much appreciated!
5/5
TrustpilotVery good service
Sophia was prompt, friendly, helpful and responsive in getting the marketing of our property set up and live.
Thank you for the review!
5/5
TrustpilotA great first time buy experience
We are always made to feel welcome when we pop into the Park Gate office. Claire has been very helpful, we feel at ease when chatting with her and feel that no question is ever stupid.
Thank you Peter, your review it greatly appreciated.
5/5
GoogleWe had to find a 4 bedroom house to rent in Winchester very urgently and Christina Grigor was amazingly helpful. She found several suitable properties for us, arranged viewings and was able to complete the rental agreement for us on the property we selected very promptly. What a great service.
Thank you for taking the time to review the service you received, it’s much appreciated.
5/5
TrustpilotVery helpful and professional
Very helpful and professionalSam Scott was a great help in my flat search and application. Very pleased with the service.
Thank you for the review!
5/5
TrustpilotGreat and efficient experience
Had multiple viewing with Rhian for options in my budget range in one go. It was great to be able to compare options close together and great with organising around working.
5/5
GoogleCharters in Winchester was amazing! To me, a brand new person in the UK, having the experience of searching for a house with Charters and Adam couldn't have been better. Since the beginning, Adam was super helpful, explaining to me everything, and even after maintaining contact for what I needed. Thank you so much !!
Ines, thank you so much for your review, we are so pleased you felt looked after by Charters Winchester, and in particular Adam. All the best.
4/5
TrustpilotAs a first time renting through an…
As a first time renting through an agent, I was skeptical about not meeting the landlord, but the people I met really made it easy, good communication, they were supportive and I must say Kirstie stone was so pleased to answer all my questions when I am in doubt. Thanks for making my moving smooth.
Thank you for the review!
5/5
TrustpilotNew tenancy
Going through the paperwork and referencing to rent currently. Sophie has been amazingly helpful, prompt and very eager to help.
Thank you for taking the time to leave a review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Charters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nothing demonstrates the abilities of Charters, and Nony in particular, than to highlight that our house was sold in just one week. Throughout the process, Nony ...Read all 123 from sellers
Victoria is professional, listens to your requirements and is very good at identifying appropriate properties. She accepts feedback well on properties and ...Read all 226 from buyers
I have had contact with Nony for 2 years now in our search for two properties. She is incredibly knowledgeable about the property and property market in this ...Read all 7 from landlords
After having my work moved to Hursley I was interested in looking for a property to rent. Within less than 1 hour of myself submitting a viewing request to a ...Read all 48 from tenants
Buying or Selling? Renting or Letting? Pop in and say "HELLO"
Tell us what you need and we'll pass your enquiry to Charters and up to three other top-rated agents near Winchester.
Want every enquiry from this page to come to you only? Upgrade to View Agents
123 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "Nothing demonstrates the abilities of Charters, and Nony in particular, than to highlight that our house was sold in just one week. Throughout the process, Nony ..."
226 reviews from buyers, rated 5.0 out of 5 on average. For example, Helen wrote: "Victoria is professional, listens to your requirements and is very good at identifying appropriate properties. She accepts feedback well on properties and ..."
7 reviews from landlords, rated 5.0 out of 5 on average. For example, Penny wrote: "I have had contact with Nony for 2 years now in our search for two properties. She is incredibly knowledgeable about the property and property market in this ..."
48 reviews from tenants, rated 5.0 out of 5 on average. For example, Rhys wrote: "After having my work moved to Hursley I was interested in looking for a property to rent. Within less than 1 hour of myself submitting a viewing request to a ..."
Yes. Charters won Platinum in The Trusted Agent 2026 awards.
