Charters Winchester reviews

★★★★★ 5/5

The Trusted Agent

First class customer service from Charters

All the staff at Charters have been unfailingly cheerful, responsive and proactive. They all seem genuinely to enjoy their work and are prepared to go the extra mile. Jo in particular has been a pleasure to deal with and very tenacious in sorting out an issue with our listing on Rightmove. I thoroughly recommend Charters. to prospective sellers and buyers alike.

Nicola · 11 July 2016

★★★★★ 5/5

Trustpilot

Charters Romsey

I'm happy with the apartment and the deal l got from Charters through Shannon Wilton. I wanted a 1 bed apartment with a private garden and parking, and she recommended one apartment that ticked all the boxes. Speaking with the service the whole team helped me get exactly what I was looking for after a long struggle of searching.

LeeRoy · 23 October 2024

★★★★★ 5/5

Trustpilot

Ash is amazing!

Ash at Charters has been absolutely incredible in his efforts to try and find us a rental property to suit our needs. I can’t speak highly enough of my experience with him! He’s been so incredibly helpful and insightful into what properties might work for us and giving us options we’d not considered ourselves. I’ve had a lot of dealings with estate agents over the last few weeks and Ash has outshone them all!

Mrs · 22 January 2024

★★★★★ 5/5

Trustpilot

Fantastic

A huge thank you to Sarah Bainbridge for her help with securing a flat in Winchester. She was accommodating and helped us throughout every step of the process. Highly recommend Charters and thank you so much!

Jake · 9 May 2023

★★★★★ 5/5

Trustpilot

Professional Service at its best

Sarah was very helpful and professional, throughout the process. Timely communication from when the tenants left the building, showing the prospective new tenants and finally securing new tenants for the property. Many thanks

Jagun · 2 August 2023

★★★★★ 5/5

Trustpilot

Great communication and support

Great communication and super useful when going through the application, Sarah was a great help and made the process easy and painless.

Daniel · 11 April 2024

★★★★★ 5/5

Trustpilot

Great Experience

Very fast and supportive, great communication and explanations. And looking forward to moving in, special thanks to Sam Scott, was a great help and very informative.

Archie · 17 January 2024

★★★★★ 5/5

Trustpilot

Best Estate Agents we have come across.

From the moment we walked into their office, we felt that these people would be able to do the perfect job for us, and so far things have moved VERY well with them. Within a week they had drawn up all the relevant paperwork, arranged to have, and the pictures taken, also going live, all within a space of 1 week. They also sent three different staff members to look over my house, and asked me questions about it, so that at least one member of staff could show potential buyers round, and would also be able to answer any questions that should arise.We couldn't believe how good the video was that came up with our house pictures, a totally unexpected welcome surprise. I have 100% confidence with all the staff.

Nigel · 24 August 2023

★★★★★ 5/5

Trustpilot

WInchester property rental

I rented a property in WInchester through the local Charters branch in August 2022 and all of my dealings with both branch staff and their in-house property management team have been first class. Having now moved out, I can say they were thoroughly professional in guiding me through the process including ensuring the swift return of my deposit. All of the team are welll worth their 5-star reviews and special mentions go to Gary, Tracey & Rebekah for their assistance throughout. Would highly recommend...

Brett · 24 August 2023

★★★★★ 5/5

Trustpilot

Charters

I recently completed on a new property and the overall service was great. The entire team went over and above, especially Harrison Beadle who arranged viewings outside of working hours including a bank holiday.

Jonathan · 30 June 2023

★★★★★ 5/5

Trustpilot

These Estate Agents where very helpful…

These Estate Agents where very helpful throughout the purchasing process. I could call any time and received a pleasant, timely & well informed response. I was kept in the loop by my designated staff member (Kayleigh Ryan, many thanks!) through email and telephone. When I collected the keys the office was well presented, professional and welcoming. Their "in-house" mortgage providers also gave a 5/5 experience! All in all I look forward to doing business with them again when I need to!

Zeeky · 21 August 2023

★★★★★ 5/5

Google

After deciding to rent my property I found all the staff at Winchester professional and helpful especially Kathryn .....who I swear lives in the office, she answered all my questions at all times of the day and after three people viewing it , I now have a tenant moving in soon.

Angela · 6 June 2021

★★★★★ 5/5

Trustpilot

VERY POSITIVE EXPERIENCE

We have been very impressed with the service we have received from Charters at Romsey who successfully sold our property over the first weekend of it being on the market with them !We felt very safe in the hands of Jonny Gray who was very professional helpful and friendly at all times . We look forward to completing the sale over the next few months .

Mrs · 21 June 2024

★★★★★ 5/5

Trustpilot

The whole communication was great and…

The whole communication was great and smooth. Everything has been done in detail efficiently and perfectly. Thank you.

Lee · 21 June 2024

★★★★★ 5/5

Trustpilot

Excellent Service

I was helped by Sarah Bainbridge who was both professional and cheerful in her approach and replied to emails promptly

Hilary · 13 May 2024

★★★★★ 5/5

Trustpilot

Charters have been brilliant so far…

Charters have been brilliant so far with organizing my purchase of a property. Jonny was professional and approachable during viewing, offer making and acceptance and I have found the process to be extremely efficient and easy so far.

Jack · 19 February 2023

★★★★★ 5/5

Trustpilot

What an absolute joy it is to work with…

What an absolute joy it is to work with Sarah Bainbridge! I've not rented in a long time and some of my knowledge of the processes is quite rusty. Sarah's been amazingly helpful talking me through how everything works, squeezed me in to view properties where there was no availability and went over and above to support me in finding the right property for me and made the whole experience easy and straight forward. Can't recommend her enough!

Veronika · 5 October 2023

★★★★★ 5/5

Google

Thank you to Gary, Sarah and everyone at Charters for making the letting process seem so swift and simple. Unlike what we were expecting, your well oiled machinery allowed us to be angst free and made the whole thing appear seamless!

Mervyn · 28 October 2022

★★★★★ 5/5

Google

Leslie Yonta was very supportive in helping us wade through all the paperwork. Also, the lettings negotiator - Sarah Bainbridge did a great job at handholding us until we found the right place for our family. Thank you very much Charters!

Rozmin · 28 October 2022

★★★★★ 5/5

Google

We spent months looking for a property to rent in Winchester. A difficult market and some pretty particular requirements made this a tough task. Sarah was fantastic. She delivered a real personal service and made sure we found the right place.

Alex · 28 October 2022

★★★★★ 5/5

Google

Excellent Letting Services from start to finish and found Charters Estate Agents a very professionally run estate agency. I would highly recommend Sarah Bainbridge from the Winchester branch to deal with any lettings surrounding Winchester and further beyond! 🏠🙏 …

Deon · 2 December 2022

★★★★★ 5/5

Trustpilot

Kelly Santos, Charters Southampton

Charters in Southampton have fully managed my property for over four years now, in a Grade 2 listed building. Due to this longstanding cooperation with them, I can not only recommend them for their fantastic comprehensive services, which they continue to perform and expand upon.Additionally, the longstanding continuity of the excellent Senior Property Manager Kelly Santos, whom manages my property has enhanced the business experience. Since she is fully aware of the particular nuances of our property, it is great that I can relax as an overseas landlord. Knowing that she is the point of contact for my tenants, and that she always provides professional solutions in a prompt and courteous manner, whereby no issue is either too large, or too small for her to handle.Excellent service from Kelly Santos and Charters.

Jon · 10 August 2023

★★★★★ 5/5

The Trusted Agent

Brilliant advice

Nony is a breath of fresh air...I didn't buy through Charters in the end, but Nony provided invaluable, honest help and advice and I would certainly sell or buy with them in the future. I only have high praise for such a professional person who is also a brilliant and witty character. Makes me want to work on your team!

Gill · 5 November 2016

★★★★★ 5/5

Google

Excellent service from the Charters team at Romsey… I would highly recommend.

Adrian · 16 March 2026