Charters Winchester reviews

★★★★★ 5/5

Trustpilot

Beautiful experience

Beautiful experience so far with Charters. I am looking to move home and have had the pleasure of working with Ella Burnet.She is very professional, gracious and was patient during the viewing process, excellent in providing feedbacks and constantly keeps me in the loop of things.I would say that it has been an amazing experience and definitely recommend Charters to anyone looking to move home.

Nchedo · 9 September 2024

★★★★★ 5/5

Trustpilot

Ella is extremely helpful and very keen…

Ella is extremely helpful and very keen to help with the process of searching for a flat to rent and made my life so much easier.

Heba · 30 March 2024

★★★★★ 5/5

Trustpilot

Samuel was our agent throughout the…

Samuel was our agent throughout the whole process. He was very helpful throughout the whole process as well as always being available to us any hour of the day.

Adam · 27 January 2024

★★★★★ 5/5

Trustpilot

Just go with Charters. Don't even think about not using them!!

We just bought a house through Charters. Their Sales progressor Jo is probably the only reason this long and particularly tricky chain actually went through. She worked her socks off for everyone in the chain, not even just her own clients. Highly recommend!!!

Lauren · 6 January 2023

★★★★★ 5/5

The Trusted Agent

Review for Nony Kerr-Smiley

We have been really happy to have the chance to liaise with Nony from Charters and she has been nothing but helpful in our search for a property. Nony has a lovely charm and she always goes out of her way to be available for all our questions. She is also a pleasure to talk to and extremely efficient, making her an excellent agent.

Emma · 8 November 2016

★★★★★ 5/5

The Trusted Agent

Excellent service. Highly recommend.

We couldn't be happier with the service provided by Leanne. She went above and beyond in assisting with our house purchase. She kept the process on track and the reason we've reached completion in a timely manner is solely down to her. Without her hard work the process would have been extended by weeks. We can't thank Leanne enough for her diligence and professionalism.

Frederick · 28 July 2016

★★★★★ 5/5

The Trusted Agent

Nony was the first agent to show us a property as we began our search. We were carried away by her enthusiasm and cheerful nature and immediately decided she would be our number one go-to. She remained entirely positive in the face of our continuing dismal 'it's not quite right' and came up with ever brighter ideas. Thank you Nony, you were wonderful!

Morwenna · 27 November 2017

★★★★★ 5/5

Google

I can highly recommend Charters Winchester and in particular Michael Maher who could not have been more helpful! Mike always responded to my requests for assistance in a timely manner, he was reliable and nothing was too much trouble for him. I found him to be friendly and professional and I wouldn't hesitate to draw on his experience again!

K · 15 March 2020

★★★★★ 5/5

The Trusted Agent

excellent service

Simon provided us with excellent advice and fantastic service. As we had recently moved to the UK we had no experience of the process of purchasing property in the UK. Simon talked us through the whole process, gave us great advice and kept us updated on the progress of the application at all times. We will definately recommend Simon to all our friends.

Kerwyn · 3 November 2017

★★★★★ 5/5

Trustpilot

Excellent team, fab to deal with!!!!…

Charters have been absolutely fabulous to deal with. To give you a bit of background, we were with another agent and sadly had 2 sales fall through with them. We decided that enough was enough and called charters to bring them onto the sale. We first spoke with Jonathan who was so helpful and agreed that they could help us with our sale. We had an appointment booked in with them within a couple of days and Toby came around to our property to give a valuation and chat. He was really great and answered all of our queries! From the very beginning, there was no messing about and they marketed our property very promptly in line with our expectations. We were very anxious as we had a new build property reserved and we only had a short timescale to re-sell our property before the developer would release our plot for resale. We were always continually updated with the progress of our viewings by Toby, Erickson & Jonathan to keep our minds at rest. If we could give 10 stars for their service, we absolutely would. Thank you very much for your support. You have made our journey a pleasant one 🤗

Emily · 13 November 2023

★★★★★ 5/5

Trustpilot

My experience with charters estate…

My experience with charters estate agents was lovely. Sarah ensured that I found the right place and worked incredibly hard to help get me there. Everything was organized, efficient, and easy going. I am very grateful.

Sam · 31 July 2023

★★★★★ 5/5

Google

We chose Charters because we've previously experienced their professionalism and tenacity whilst in the market to buy. As selling agents, Mark and the team have used these qualities throughout to garner interest in our property, and ultimately found a buyer in a trying market. Communication from the team was also consistently good.PositiveResponsiveness, Professionalism

Colin · 30 August 2021

★★★★★ 5/5

Google

Very impressed with the professional service we experienced from Charters in Winchester, both with selling our house and buying another! We needed to get on with the sale/purchase quickly and Charters did not disappoint! Well done to Mark, Oliver and James for all their invaluable help - very much appreciated.PositiveResponsiveness, Quality, Professionalism, Value

Linda · 30 August 2021

★★★★★ 5/5

Trustpilot

Andy from Southampton Office

Andy is very professional and helpful in arranging my viewing and sending my offer. Amazing guy!!

Paschal · 18 September 2024

★★★★★ 5/5

The Trusted Agent

Highly professional and a pleasure to work with

From my background as a business owner and Director I recognise and appreciate the two key factors for successful people and businesses. Marketing and Customer Service. Nony excels at both working hard at keeping me informed and updated on my property search and ensuring that she understood my requirements and striving to meet them. A consummate professional and a joy to work with.

Steve · 6 September 2017

★★★★★ 5/5

Trustpilot

The personal touch is needed when…

The personal touch is needed when dealing with an inexperienced landlord like me. Peter Knobbs and others in the team have given that without any BS . When dealing with an issue with damage in my property, Pete dealt with it directly and with tact, resolving the problem quickly. I couldn’t have asked for more. A great service. I have confidence in him and the Charter’s team. Long May it continue.

Michael · 18 May 2024

★★★★★ 5/5

Trustpilot

Great service from the Winchester team

I cannot recommend Charters enough; Tom, Martha and the team have been incredibly helpful & professional throughout my search, nothing is too much trouble and they’ve always responded quickly to any queries/concerns I’ve had. Thank you!

Beth · 28 July 2023

★★★★★ 5/5

Trustpilot

Jo Goddard has been amazing

Jo Goddard has been amazing! She has kept me updated throughout the process. I felt I was being listened to and she made the stressful business of buying a house much better!

Jenny · 7 November 2023

★★★★★ 4/5

Trustpilot

Oliver at Charters was great to work…

Oliver at Charters was great to work with. And helped us feel at ease throughout.

Andrew · 2 October 2024

★★★★★ 5/5

Trustpilot

Fantastic service

During the process of buying our new home, with the support of Jo Goddard at Charters Estate Agents, we were kept well updated throughout the process. Jo rang regularly and answered any queries we had.

Rebecca · 22 August 2023

★★★★★ 5/5

Trustpilot

Special thanks for the help Lily Moores…

Special thanks for the help Lily Moores gave us every time we asked for help. Very professional and inclined towards the efficient resolution of the duties of her role. Thank you Lily, society is better with you on duty. Viorica Blendea, SO15 5BB.

Viorica · 18 December 2022

★★★★★ 5/5

Trustpilot

Kind Polite professional and a geat customer service which are missing now a days on most of the agencies.

Thank you Charters for the help in finding right the property. It was really hassle free, great customer service and a special thanks to Ella for her timely response on several Q's that we had.

Barun · 21 August 2023

★★★★★ 5/5

Trustpilot

Great experience

Firstly the process to search for properties was very precise with the information provided about the property and the pictures. Secondly, the booking viewing was a very smooth process with catch up call and arrangements of more than one property to view within the vicinity of our search. Thirdly, Sarah Bainbridge facilitated our viewing she was very friendly and knowledgeable about the surrounding areas of our interest and very efficiently showed us each property very patiently she also drove us to each property since we had kids and made the viewing process very easy for us. Fourthly, she organised our referencing very effortlessly. I would highly recommend using charter estate agents if your looking for you next property. Overall it was a 10/10 for us.

Keagan · 31 October 2023

★★★★★ 5/5

Trustpilot

Very polite and professional.

Matthew · 9 June 2026