Charters Winchester reviews

★★★★★ 5/5

Trustpilot

I had the experience dealing with…Sophie at charters

I had the experience dealing with charters when I found myself looking for a property to rent I tried several estate agents most never bothered to reply to my messages.However a lovely young lady called Sophie from charters kept sending me properties to look at she kept regular phone calls to keep me in the loop and was really amazing and went out of her way to help me so I want to say a big thank you to charters for a great service

Sarah · 22 December 2023

★★★★★ 5/5

Trustpilot

Success through with Charters.

We had been trying to sell my mothers house in Southampton for nearly two years. As we lived outside the county we tried three of the national agents without success. We subsequently went onto "Find an Agent" after seeing it on TV. Charters was one of the companies recommended. When I first met Phil from the So'ton branch he inspired confidence through his knowledge and enthusiastic manner. Although the sales fee was more expensive than others, I think it was value for money. The team in Southampton worked hard from the start. They only required a six week contract and were confident that they could get sensible viewings. They were true to their word and as a consequence we had a high number viewings during the first four weeks culminating with an agreed sale. My only regret is that I did not go to Phil and his Southampton colleagues first. I believe that they delivered great value for money and would highly recommend them.

PAUL · 18 December 2023

★★★★★ 5/5

The Trusted Agent

Nony - Professional., personable and a great sense of humour

Nony brings a breath of fresh air to the estate agency profession. She provides a bespoke service thanks to her wide ranging expertise in this field, and genuine interest in her clients. Her Sunday e-mailed updates are engaging and entertaining and any direct contact is always professional and positive. As a would-be buyer I would recommend Nony and Charters without hestitation to any would-be sellers.

Elaine · 15 March 2017

★★★★★ 5/5

Trustpilot

Great agent

The flat viewing with Ella Burnet went very smoothly. Very professional, showed up on time, very knowledgeable and friendly. Totally recommend!

Rodolfo · 22 July 2024

★★★★★ 5/5

Trustpilot

House move

Jo and the team were excellent with all queries and questions I had regarding a property purchase, great communication throughout!

Jamie · 7 August 2024

★★★★★ 5/5

Trustpilot

viewing

Sophie was lovely, put us at ease during the viewing and happily answered all our questions, quite knowledgeable

Nina · 9 September 2024

★★★★★ 5/5

Trustpilot

Stephen a professional help.

Stephen was very professional in keeping us informed and being the in-between man. Always responded in a short time when emailing him. Tha k you.

Joe · 8 May 2024

★★★★★ 5/5

Google

The Winchester team have been excellent in handling the sale of our property; Mark D in particular has been brilliant in his communication and tenacity in achieving a sale, particularly during the difficult and ongoing coronavirus restrictions! I couldn't recommend Mark D, Branch Manager Oliver P and the whole team highly enough; a very professional service indeed!

Samuel · 10 February 2021

★★★★★ 5/5

The Trusted Agent

The service and support we received during our sale was excellent. Leanne was always cheerful, calm and professional and her communication was exemplary. It was a pleasure to deal with her. The team at Charters work very well together and their experience , knowledge and passion make a significant difference to the whole process of buying or selling. Why would you use anyone else ?

Michael · 13 October 2016

★★★★★ 5/5

Trustpilot

First rate team at Charters

The team at Charters worked tirelessly to achieve the desired let. Sarah Bainbridge went the extra mile and I could not be happier with the service she and Gary provided.

Susan · 25 January 2024

★★★★★ 5/5

Trustpilot

Nathan has been very professional from…

Nathan has been very professional from start to finish. Always keeping me updated weekly, offering me lots of houses to view. Nathan was informative and helpful. No pressure but always supportive. Thank you.

Catherine · 15 November 2023

★★★★★ 5/5

The Trusted Agent

Tom is the most committed agent I have ever met

Tom has not yet managed to find us the right property but that is a reflection of the current market conditions rather than any lack of effort on his part. He has stayed in touch on a weekly basis and always advises early on anything that might be of interest.. When it comes time to sell I only hope he is covering my area.

Roy · 5 December 2017

★★★★★ 5/5

Trustpilot

Ash helped focus our rental search

Ash was incredibly helpful with our rental property search, determining what was important to us, finding suitable properties and rapidly organising viewings. It helped us quickly narrow down our shortlist.

Jane · 22 January 2024

★★★★★ 5/5

Trustpilot

Good Communication & Professional Approach

I was pleasantly surprised by how smooth the whole process of viewing and renting a property was through Charters. Ella was very friendly, communicated clearly, and was very proactive in helping us find the right place for us.

Fionn · 8 July 2023

★★★★★ 5/5

The Trusted Agent

Excellent communications and very proactive

Leanne liased with us during the sale of our property, from offer accepted to exchange of contracts 8 weeks later. She regularly provided us with up to date information and feedback. Leanne also didn't hesitate to contact all parties involved when queries cropped up so that they were speedily resolved. Leanne is very knowledgeable, efficient and proactive and has been a pleasure to work with.

Christina · 9 June 2016

★★★★★ 5/5

Trustpilot

Great experience

I worked with Ella while looking for accomodation in Southampton. Her professionalism and understanding of my peculiar circumstances made it easy for me to meet the requirements. Iam glad that I worked with them. I commend them for the work they do.

Elizabeth · 7 March 2023

★★★★★ 5/5

Google

I've just bought a house with Charters, it's been a long road in these trying times but we got there in the end. Throughout the whole Charters have been excellent. Patient, supportive with endless professionalism and positivity. My contact there, Jo, made the whole process much easier. Many thanks for our new family home.PositiveResponsiveness, Professionalism

Ross · 22 June 2021

★★★★★ 1/5

Google

Disorganised liars. Lured us to the market with the promise of lots of interest and completely overvalued our house. Terrible photos of the property. After house viewings we had to chase them for feedback and would not hear anything for days. Charters would call to say a viewing had been cancelled which we weren’t aware of in the first place, and then suggest we were to blame. Very disappointed with our service from Charters and would not use again.

Harriet · 25 December 2023

★★★★★ 5/5

Trustpilot

Fantastic Service - Sophie Pickering

Currently in process of renting through Charters Southampton. Sophie was very helpful in the process, quick to answer any questions and just a very kind and thoughtful individual. Highly Recommend!

Travis · 12 January 2024

★★★★★ 5/5

Trustpilot

Great service!

We have just exchanged on our house and Jo Goddard has been helpful throughout the whole process. She replies emails quickly and does her best to get things done as fast as possible. I would highly recommend Jo and Charters.

Lina · 21 April 2023

★★★★★ 4/5

Google

Thank you very much, Sarah at Charters! You were so helpful in our search for a house; not only were you always quick to respond to our queries, you regularly sent us listings that you thought were suitable for our family. We really appreciated it!

Jason · 28 October 2022

★★★★★ 5/5

Google

We worked with Amy and Adam on trying to find a rental property in Winchester. They both were highly efficient and responsive. I was very impressed with the quality of service provided and would certainly refer to the team again. Thank you Amy and Adam.

Sarah · 28 October 2022

★★★★★ 5/5

Google

I will highly recommend anyone who is looking for properties especially in Winchester area. Charters team - both estate agent and mortgage brokers are very professional and efficient to arrange my viewings and they are really helpful with my mortgage applications, absolute pleasure to work with. Many thanks to Eden and David, well done!

MH · 27 July 2021

★★★★★ 5/5

Trustpilot

Excellent service from the whole team

Excellent service from the whole team, from Simon Edser at the start of the process, to Gemma Hill at the closure stages. Thoroughly engaged and across all details.

Andy · 19 February 2024