Every review we hold for the Winchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
The Trusted AgentUnderstood what I wanted and made good suggestions
Nony was very helpful when I was buying a house. She understood from my feedback on viewings what would and wouldn't work for me and kept me informed bait what was coming onto the market early, As it turn out, the house I was brought was one I had rejected online but she persuaded me to view it as she thought that it would be good fit for me. And she was right!
Sally · 30 June 2017
Agent replied · 3 July 2017
Great 5STAR review for Nony in Charters Winchester ! Thank you Sally for taking the time to write a review, Nony has a knack of knowing a good fit for her clients!
★★★★★ 5/5
TrustpilotOutstanding experience with sam
Many thanks to Sam, he was so professional, welcoming and kind. He made the viewing really nice. Me and partner highly recommend him to anyone as a prime example of how professional he is and friendly. Thank you😊Trudy and Junaid
Junaid · 19 December 2023
Agent replied · 27 January 2024
Thanks for leaving this review, it is much appreciated.
★★★★★ 5/5
TrustpilotWhat made my experience great was the…
What made my experience great was the fact that Nikola, the lettings negotiator was there throughout the whole process. From the first day we made that call to Charters, she was always in touch, giving us all the assistance and information we needed to get through the whole process. The energy and dedication were so amazing. I would choose Charters over and over again. Thank you Charters.
Linda · 22 December 2025
★★★★★ 5/5
TrustpilotWe found our perfect home through…
We found our perfect home through Charters :) The process ended up being quite stressful due to various factors in the chain, but Jo Goddard at Charters kept us well informed throughout and pushed things to a happy conclusion when it felt like all was lost. Thank you!
Laura · 23 May 2023
Agent replied · 29 July 2023
Thank you Laura for leaving this review. Jo will be delighted with this feedback. Wishing you all the best in your new home.
★★★★★ 5/5
TrustpilotGreat Service
The sales process was managed by Jo Goddard who provided outstanding service. She was patient, tenacious and did everything she could to make the whole thing work as well as possible. Thanks Jo!
Iain · 11 May 2024
Agent replied · 19 June 2024
Thanks Iain, Jo will be delighted for the positive feedback in what can be a notoriously difficult situation at times.
★★★★★ 5/5
The Trusted AgentFantastic service
We sold 2 flats this year with Charters and the service was excellent. All the staff but particualry Nony were extremely hard working, enthusiastic, and know there stuff. Nony was very pro-active and helped push our sales through with excellent communication with other estate agents and solicitors in our chain. Nony always returned our calls quickly and kept us informed of all updates while been very cheerful along the way! Would definetly recommend.
THERESA · 27 January 2017
Agent replied · 27 January 2017
Thanks Theresa for your great 5STAR review of Nony and the Charters Winchester team!
Delighted to have been of service several times this past year, delivering great service on both occasions...
Many Thanks
★★★★★ 5/5
TrustpilotLettings team - Simeon and Shannon
Recently dealt with Simeon and Shannon in lettings. What a great team they are. So impressed with the personal and tailored service they gave us, really understanding our needs and trying to meet them all. Thank you both, you’ve been amazing.
Tracy · 22 November 2023
Agent replied · 30 December 2023
Thank you for taking the time to write a review, it is much appreciated.
★★★★★ 5/5
GoogleThank you to Gary, Sarah and Christine. You guys do your jobs in a professional manner and you helped my family and I find the perfect home. If you are looking to rent use Charters and ask for Gary, Sarah and Christine and you will be taken care of. Thanks guys one happy individual!
Andrew · 28 October 2022
Agent replied · 28 October 2023
Andrew, thank you for taking the time to review the service you received, it is much appreciated. The team will be delighted.
★★★★★ 5/5
GoogleThe customer service I received from Charters in Winchester was absolutely exemplary! Sarah Bainbridge from their lettings team couldn't have worked any harder to find us the perfect property. She really took the time to understand our requirements and her efficiency and speediness of response were outstanding - even keeping in contact on Sundays!
Tim · 28 October 2022
Agent replied · 28 October 2023
Thank you Tim, for the amazing review!
★★★★★ 5/5
TrustpilotSeeking a long-term letting…
Seeking a long-term letting arrangement, our requirements were many. We are delighted that Charters, Winchester and Partners met them all. Sarah and the team listened to our needs and negotiated a beautiful house for us in the perfect location. Professional, responsive and quality-led. Thank you, Sarah. We are very happy.
Heidi · 17 March 2023
Agent replied · 29 July 2023
Hi Heidi, thank you so much for the review. The team will be greatly pleased with this!
★★★★★ 4/5
GoogleWe’ve had such a great experience with Charters Winchester while moving house. Sarah from the Lettings team has been absolutely brilliant, friendly, cheerful, and genuinely helpful from start to finish. She’s made what can be a pretty …
Alexander · 13 November 2025
Agent replied · 13 April 2026
Thank you! Sarah will be delighted!
★★★★★ 5/5
TrustpilotAmelia and team worked hard to find a…
Amelia and team worked hard to find a suitable tenant for me, I found them very professional and kept me informed at all times.
Chris · 10 October 2024
Agent replied · 23 October 2024
Great news, thank you!
★★★★★ 5/5
TrustpilotGreat customer service!
I highly recommend Charters, their customer service is second to none. Harrison Beadle was such an amazing help with finding a property to rent, he went out of his way to help me find a place that was right for me.
Kyra · 17 November 2023
Agent replied · 25 November 2023
Thank you Kyra, Harrison will be delighted.
★★★★★ 5/5
TrustpilotAmelia is the best
Amelia is awesome, friendly and professional! Really helpful and patient, and seems like a genuine person rather than a letting agent robot.
Rae · 9 November 2024
Agent replied · 23 December 2024
Thanks Rae, this is great to hear.
★★★★★ 5/5
The Trusted AgentThank you Nony!
Nony has been brilliant and went out of her way to help me find the property I wanted. Buying and selling is rarely an easy process but I am grateful that I can now plan to exchange and complete in the not too distant future.. Without Nony and the team at Charters my purchase would never have happened. Thank you so much for all your help and support.. It made such a difference.
Tony · 14 July 2016
Agent replied · 14 July 2016
Hi Tony and thank you for sharing your experience, made all the more bearable by having Nony working for you!
Thanks for the 5STAR review.
★★★★★ 5/5
TrustpilotI am incredibly grateful to Charters…
I am incredibly grateful to Charters Estate Agent for their exceptional, clear, and prompt service in helping me secure an apartment. After nearly giving up with other agents, Charters delivered beyond expectations. Their seamless letting process, coupled with precise and coordinated communication from their team, ensured a smooth experience. If you're looking for an apartment in Hampshire, I highly recommend Charters for comprehensive support and access to the best properties in prime locations.Chukwudi Okoro
Chukwudi · 4 September 2024
Agent replied · 23 October 2024
This is reassuring to hear, thanks for the review.
★★★★★ 5/5
TrustpilotHighly recommend Sarah to be your…
Highly recommend Sarah to be your property agent, he’s responsible, kind, informative and best agent I’ve ever seen in UK! If you are seeking a property in Winchester, you must find Sarah!
SUMMER · 21 May 2024
Agent replied · 19 June 2024
Incredible! Thank you Summer! This is an amazing review for Sarah!
★★★★★ 5/5
The Trusted AgentExcellent and pro active service
I have now sold and bought through Charters. They were very professional, supportive, pro active and energetic throughout the long and stressful processes. They have a good structure which enables you to talk at various levels from Elliott at the top, through Nony and the rest of the selling and buying team and on to Leanne who follows it all through at the end. Excellent service and I would certainly use them again.
Glenn · 6 April 2016
Agent replied · 8 April 2016
Glenn, delighted to hear your excellent feedback following both sale and purchase through Charters. Very much appreciated.
Thank You.
★★★★★ 5/5
The Trusted AgentBuy to let Mortgage advice.
I met Kevin during a visit to Charters to buy a 2nd property, they arranged for my Wife & me to have an informal chat. We knew from the moment we met, Kevin would be arranging our mortgage, he was very professional, honest & straight forward to deal with. I would highly recommend him to any of our friends or for any future purchases or general mortgage advice we may require. Regards Mike
Mike · 22 March 2016
Agent replied · 24 March 2016
Mike, thank you so much for the feedback. It is fantastic to hear that you and your wife instantly felt confident in Kevin's hands. He has exceptional Financial Services experience and impressive knowledge of the markets and industry. Our commitment is to offer loyal support each time you move, remortgage or restructure your finances.
We look forward to helping you again in any way that we can.
Thank you.
★★★★★ 5/5
TrustpilotGreat Service from Charters - A straightforward property sale
Charters, especially Jo, Mark, and Elle, were exceptional in selling my property. They worked proactively, even on weekends, kept everything on track, and chased solicitors on both sides. Their knowledge and personalised approach were impressive. Highly recommended for a seamless property sale!
GA · 17 October 2023
Agent replied · 28 October 2023
Thank you for taking the time to review the service received.
★★★★★ 5/5
TrustpilotA great service from all the team, especially Gwen
The team at Charters, Romsey were very helpful, friendly and great at communication. We are especially grateful to Gwen who went above and beyond to resolve issues and kept us informed the whole time we were buying our house, even after hours! Thanks again Gwen for all your help!
Denise · 5 April 2023
Agent replied · 29 July 2023
Thank you so much Denise! Gwen will be ever so pleased with this feedback.
★★★★★ 5/5
TrustpilotSarah Bainbridge - listened and delivered 🙏🏼
Sarah Bainbridge didn’t give up and found our next family rental for us and got us in quickly. Sarah quickly realised we were time poor but had quite specific requests to meet in our search for our next home, Charters went the extra mile, doing viewing at short notice, taking videos when we could not get the time to view and listened to what we needed, and they delivered! Many thanks for your efficiency and dogged determination 😂😂🙏🏼
Claire · 25 June 2024
Agent replied · 24 August 2024
Great news!!! Thank you for the review Claire.
★★★★★ 5/5
TrustpilotOur property went on the rental market…
Our property went on the rental market with Charters on Thursday 2nd February by the 6th we had a let agreed & the holding deposit received, Sarah Bainbridge has been absolutely fantastic, kept me informed through the whole process, made it so easy & straight forward, a big thank you.
Mike · 28 February 2023
Agent replied · 29 July 2023
Mike, thanks for the review, much appreciated.
★★★★★ 5/5
TrustpilotSimple purchase without setbacks
Grace, Henry and the team have been helpful and professional in my journey from the many house viewings to the purchase of the house. Thanks a lot to all.
PS · 11 July 2024
Agent replied · 24 August 2024
Thank you for the 5-star review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
