Charters Winchester reviews

★★★★★ 5/5

Trustpilot

Thanks to the team at Charters Park Gate

Thanks to the team at Charters, Park Gate for supporting us in selling and purchasing a house during the first half of this year, great local knowledge, friendly staff and excellent communication throughout. Particular shout out to Toby (valuation and viewings), Erikson (responsive and patient with calls and viewings), Jo (managing the sale / purchase once all in progress) and David (prompt, plain-english mortgage advice)

Kj · 20 June 2023

★★★★★ 5/5

Trustpilot

Very good!

The estate agent we are working with (Michael McCormack) has been and continues to have very good communication, he's very friendly, and overall it has been a very good experience so far!

Ethan · 4 June 2026

★★★★★ 5/5

Trustpilot

Excellent Service

Excellent Service. From the moment we contacted Charters, the service has been exceptional - prompt, professional, attention to detail and friendly. A special mention to Amelia who has been fantastic on all fronts, to liaise with and certainly knows how to deal with clients.

Mrs · 5 September 2024

★★★★★ 5/5

Trustpilot

Charters is a great real estate agent for those moving into Southampton

Charters has an amazing team who was able to accommodate my busy schedule when booking viewings. In particular, Ella was incredibly helpful with questions and was lovely showing us around a property that we have now made an offer on. I would recommend charters to those moving into Southampton

Stefanie · 11 June 2024

★★★★★ 5/5

Trustpilot

We recently bought a house from…

We recently bought a house from Charters & mainly dealt with Elle who has been fantastic. Always so helpful & extremely prompt at replying when you need her.She always listened to my worries & knows her profession extremely well .Our experience has been excellent 😊

Beverley · 19 August 2024

★★★★★ 5/5

Google

The team at Charters Winchester, in particular Sarah, Ash and Gary have been absolutely fantastic as we transition from one property to the next. Helpful and friendly every step of the way! Thank you Sarah, Ash and Gary!

Warren · 5 December 2024

★★★★★ 5/5

Trustpilot

Charters in Southampton made looking…

Charters in Southampton made looking for a flat less stressful. Ella Burnet was very approachable and answered all queries that I had about the properties. She made the process a lot easier, kept me informed at each stage and swiftly got my documents ready to be signed. The agents are also all easily accessible on the phone and follow up with any queries or problems.

Nina · 10 June 2023

★★★★★ 5/5

Google

We enquired about a property to let on Saturday, by that afternoon we had a viewing with Rosie, who couldn’t of been more helpful. Sarah has been our main point of contact with all of our paper work and questions and she has been super efficient making this whole process easy. I can’t recommend Charters and the team at Winchester enough. We will definitely be using Charters again in the future.PositiveResponsiveness, Quality, Professionalism

Craig · 30 August 2022

★★★★★ 5/5

Trustpilot

Lovely Experience

I had lovely experience with Charters ! Thank you for helping me to find a lovely home, is like my dream come true.I will say big thank you to Amelia Haines ,very professional and kind person .Elena &Butho

Elena · 29 November 2024

★★★★★ 5/5

Google

Charters Sales Team We're in the process of buying a house in Winchester having previously rented a property from Charters (see lettings review below), and dealing with their Sales team has been just as wonderfully straightforward as dealing with their Lettings team was. A huge and well-deserved shout-out goes to Jonny Gray, who from the beginning was so flexible and helpful (and so friendly!) organising viewings at such short notice for us. We had to take our rather lively 3 year old to all viewings and Jonny was so accommodating and tolerant and made the experience so easy for us. Our young daughter still references "that nice man from the new house!" The reason we were able to progress so quickly with our offer was solely down to Jonny, and now we're about to exchange contracts this week! Most recently we've been dealing with the Sales progression team and Jo Goddard is a total superstar with second-to-none communication skills and levels of efficiency I haven't seen before in all my working years. Charters are incredible and the best there is. Charters Lettings Team My experience with Charters Winchester has been exceptional, to say the least. Leaving London after 12 years is daunting, but when I first registered with the Charters Lettings team Kathryn called me and thoroughly went through all our requirements and I immediately knew that she really understood what we were looking for. That was confirmed the next day when she sent me a brochure for a property that wasn't live yet but soon would be. The property was perfect and ticked all our boxes. I was able to view it the following week and Gary who showed me around was wonderful! Pleased to say we now have our move-in date! (Gary even sent me a friendly WhatsApp on Easter Sunday to let me know our offer had been accepted). The administrative process for reference checks etc has been the most pain-free and easy - far more so than any of our rental experiences in London. Once our tenancy agreement has come to an end we'll be buying a house in Winchester and will come straight to Charters for that - their property portfolio looks so impressive!PositiveResponsiveness, Quality, Professionalism

Lauren · 30 August 2021

★★★★★ 5/5

Google

As well as managing the flat for me, Charters have just found me a new tenant. I am delighted with the way they manage my flat, I completely rely on them and they always respond swiftly to queries and new legislation etc. They have also been great with finding me a new tenant and the detailed process that involves. With special thanks to Christina Grigor and Leslie Yonta. Can't recommend them highly enough - wish they'd branch out to other areas in the country!!!PositiveResponsiveness, Quality, Professionalism

Rebecca · 30 August 2021

★★★★★ 5/5

Trustpilot

Charters review

I applied to look at a different flat but was contacted very quickly about different flats as well as the one I wanted to view and Sarah was nothing but helpful and kind. She’s also very efficient. I got my flat sorted extremely quickly all within the same day

Erin · 30 May 2024

★★★★★ 5/5

Trustpilot

Relocation

We are searching for our new home and Charters have been the most helpful agent. Instead of us phoning around agents arranging a viewing Charters, particularly Claire are proactive in contacting us with properties they feel would be suitable. It is particularly difficult when you are relocating and Claire has been so supportive and encouraging. She really understands our requirements and hopefully we will find the right property soon.

Vanessa · 15 January 2023

★★★★★ 5/5

Trustpilot

Victoria and colleagues at Charters

Victoria and colleagues at Charters were great-they really communicated very effectively throughout the process (they were the agents for the house we have now purchased), and really pushed things forward, particularly so Victoria-also providing much needed reassurance at times. Highly recommended.

Carl · 10 October 2024

★★★★★ 5/5

Trustpilot

House purchase.

We have bought a house through Charters in Winchester. The whole experience has been excellent. As with any house purchase there have been a few issues along the way and we would like to call out the support of Jo Goddard who has pushed to sort these and help us through the process from sale agreed to exchange. Thank you.

David · 3 October 2023

★★★★★ 5/5

Google

Cameron, from Charters Winchester has been so helpful to us so far in our property search. It has been very challenging to find our next home, but Cameron has gone above and beyond in helping us in our search, even though we're not selling with Charters. He always responds to emails, suggests properties and is prepared to personally seek out sellers to see if he can find us the right one.

Clare · 28 October 2022

★★★★★ 5/5

Trustpilot

Sarah Bainbridge is a total star!

Sarah Bainbridge has been so kind and helpful during a somewhat daunting search for appropriate property to rent. She suggested a property for us that turned out to be perfect - we are absolutely delighted. It’s been a smooth, efficient and helpful service. Thank you Sarah for finding what I’m sure will be a very happy new home! Sue and Steve Hart

Sue · 10 August 2023

★★★★★ 5/5

Trustpilot

Laura the property inspector Southampton

Laura the property inspector from Southampton office attended to carry out my inspection I have had inspections for 7 years and Laura was the most professional friendly ,respectful inspectorLaura took her time to record small issues And did not make me feel like a tick box exercise!Well done Charters , looking after tenants not just Landlords.Laura an asset I hope to see her at next inspection Thank you

Ruth · 10 February 2023

★★★★★ 5/5

Trustpilot

' Excellent estate agent '

' Excellent estate agent ' - Winchester BranchThe Excellent Estate Agent - Kevin, Beccy, Jo Lisa and Sarah including whole team. The whole team of charters went above and beyond our expectations. Sarah gave us the best viewing house experience. Kevin and Beccy helped us to get through the mortgage and getting everything done in time. Kevin, Beccy, Jo and Lisa always immediately returned our calls and made the whole buying process in a professional manner. Expertise, knowledge and experience put us at ease. Every situation that we encountered Charters team rise to the occasion with patience and solutions. I cannot say thank you enough. Highly recommend to anyone in the market to buy or sell their home. The best customer service I’ve ever received.

Grish · 20 July 2021

★★★★★ 5/5

Trustpilot

Great service

I recently viewed a property with my partner and the amazing Samuel. C in the hove branch was really helpful with all our queries and responded efficiently would recommend 10/10.

Mike · 7 June 2026

★★★★★ 5/5

Google

Charters have been absolutely fantastic with the sale of my late fathers flat in Badger Farm. From day 1, we received a friendly and professional service that we simply cannot fault. I want to thank Aidan in particular who provided us with regular updates and was always on the end of an email or phone if we had any questions. I spoke to other members of the Charters team (Ollie and Jonny for example) on some occassions who were also wonderful. I feel very confident that anyone considering selling or renting out a property with Charters would receive the high level of service that I have received. Highly recommended!

Frankie · 23 June 2021

★★★★★ 1/5

Google

We have had our property , a 1 bed apartment in a good location in Winchester for nearly 4 months . Only 1 viewing ,would not give a reason why the customer did not want to proceed . There has been a further 2 viewings booked but canceled - no reason given why . We were given a " glowing " report regarding Charters SELL properties - They said they would contact us weekly to review progress - nothing BEWARENegativeResponsiveness, Quality, Professionalism

George · 22 June 2021

★★★★★ 5/5

Google

What can I say, we have used Charters several times for our home sales and we can only give them our fullest praises. The level of service is very professional, they understand their clients needs, and though on our current sale we have had to pull out due to pandemic related job issues, we can only but thank the Charters team for their efficient and professional support. We look forward to using their services again in the not too distant future. Finally a shout out to Peter Sterling for the great customer service and support in our challenging times. Many thanks!PositiveResponsiveness, Quality, Professionalism, Value

James · 22 June 2021

★★★★★ 5/5

Google

Charters have been absolutely fantastic with the sale of my late fathers flat in Badger Farm. From day 1, we received a friendly and professional service that we simply cannot fault. I want to thank Aidan in particular who provided us with regular updates and was always on the end of an email or phone if we had any questions. I spoke to other members of the Charters team (Ollie and Jonny for example) on some occassions who were also wonderful. I feel very confident that anyone considering selling or renting out a property with Charters would receive the high level of service that I have received. Highly recommended!PositiveResponsiveness, Professionalism, Value

Frances · 22 June 2021