Charters Winchester reviews

★★★★★ 5/5

Trustpilot

The best agents I have ever come across

All the staff are genuine! Sarah in particular gave some very constructive points when photos were being taken of our property. Comparing them after our conversation and decluttering I can definitely see what she meant. Edward is very conscientious and as our vendor is abroad keeps everyone in the loop. If they were local to me, we would have been more than happy to have used them as our agents.

Catmadgal · 16 February 2023

★★★★★ 5/5

Trustpilot

Charters property management team have…

Charters property management team have been an absolutely pleasure to organise and speak with. They are a superb property management team and their organisation skills are second to none. Clare Branker is a name I would like to give a considerable mention to. She has been a delight to speak with. Efficient and very clear with her intentions and what needs be to arranged and completed to a high standard.

James · 3 February 2023

★★★★★ 5/5

Google

I used Charters Winchester to help me find my new apartment that’ll I’ll be renting. The whole process was made easy and was kept up to date all the way through by Dylan Albrighton, He was quick, friendly and professional in dealing with all aspects from the viewings to the referencing process. Highly recommend!

Lewis · 13 December 2025

★★★★★ 5/5

Trustpilot

Excellent experience!

I have had an excellent experience with Charters, Winchester. Incredibly knowledgeable about the area and took the time to understand my specific requirements. They went above and beyond and were a pleasure to work with.Thank you! Specific shout out to Ash, Gary and Sarah!

Hugo · 17 September 2024

★★★★★ 5/5

Trustpilot

Sarah has been an absolute pleasure to…

Sarah has been an absolute pleasure to work with and has given us so much guidance and support in the build up to our move to the UK from South Africa, to helping us find our first home in a new country.Highly recommend Sarah and the Charters teams !!

David · 25 June 2024

★★★★★ 5/5

Trustpilot

Great staff

We started the process of renting a property through Charters in Romsey. From the initial phone call Shannon has been extremely helpful and kept us updated at every step. We highly recommend Charters if you are looking to rent, ask for Shannon as she is very efficient and has made the whole process straight forward.

Louise · 27 February 2024

★★★★★ 5/5

Trustpilot

Service has been amazing

Service has been amazing. Sophia Pickering kept me informed every step of the way, promptly answering my questions and addressing my concerns. This made me feel confident that I was in good hands.I would not hesitate to work with Charters Estate again in the future.

Bright · 29 August 2024

★★★★★ 5/5

Trustpilot

Charters Southampton

Many thanks to Carolyn (Charters Southampton) for helping us find a new home. This is my second time to experience her excellent work/performance on the phone or via email. I met her twice in the office and she looked very professional. Charters has always been my choice when finding a new home, this agency has the best reputation in this area. KUDOS to all you do.

Nick · 1 June 2023

★★★★★ 5/5

Trustpilot

A great asset

Josh could not have been more helpful.We look forward to finding out next home through Charters.

Neil · 22 September 2026

★★★★★ 1/5

Trustpilot

They will never, ever take you off of their email list

Stop bloody emailing me! I have unsubscribed from their emails about 10 times and they don't stop. I've never rented from them and I only called them once to book a viewing and they have incessantly emailed me about properties ever since. Shut up, go away, get bent

Will · 22 September 2026

★★★★★ 5/5

Google

I have used Charters, Winchester for the last two years for my rental properties in the City. They have been a great help and, Sarah Bainbridge in particular, has guided me through the whole process and been a great help

Matt · 6 April 2026

★★★★★ 5/5

Trustpilot

Thanks to the team at Charters Park Gate

Thanks to the team at Charters, Park Gate for supporting us in selling and purchasing a house during the first half of this year, great local knowledge, friendly staff and excellent communication throughout. Particular shout out to Toby (valuation and viewings), Erikson (responsive and patient with calls and viewings), Jo (managing the sale / purchase once all in progress) and David (prompt, plain-english mortgage advice)

Kj · 20 June 2023

★★★★★ 5/5

Trustpilot

Very good!

The estate agent we are working with (Michael McCormack) has been and continues to have very good communication, he's very friendly, and overall it has been a very good experience so far!

Ethan · 4 June 2026

★★★★★ 5/5

Trustpilot

Excellent Service

Excellent Service. From the moment we contacted Charters, the service has been exceptional - prompt, professional, attention to detail and friendly. A special mention to Amelia who has been fantastic on all fronts, to liaise with and certainly knows how to deal with clients.

Mrs · 5 September 2024

★★★★★ 5/5

Trustpilot

We recently bought a house from…

We recently bought a house from Charters & mainly dealt with Elle who has been fantastic. Always so helpful & extremely prompt at replying when you need her.She always listened to my worries & knows her profession extremely well .Our experience has been excellent 😊

Beverley · 19 August 2024

★★★★★ 5/5

Trustpilot

Charters is a great real estate agent for those moving into Southampton

Charters has an amazing team who was able to accommodate my busy schedule when booking viewings. In particular, Ella was incredibly helpful with questions and was lovely showing us around a property that we have now made an offer on. I would recommend charters to those moving into Southampton

Stefanie · 11 June 2024

★★★★★ 5/5

Google

The team at Charters Winchester, in particular Sarah, Ash and Gary have been absolutely fantastic as we transition from one property to the next. Helpful and friendly every step of the way! Thank you Sarah, Ash and Gary!

Warren · 5 December 2024

★★★★★ 5/5

Trustpilot

Charters in Southampton made looking…

Charters in Southampton made looking for a flat less stressful. Ella Burnet was very approachable and answered all queries that I had about the properties. She made the process a lot easier, kept me informed at each stage and swiftly got my documents ready to be signed. The agents are also all easily accessible on the phone and follow up with any queries or problems.

Nina · 10 June 2023

★★★★★ 5/5

Google

We enquired about a property to let on Saturday, by that afternoon we had a viewing with Rosie, who couldn’t of been more helpful. Sarah has been our main point of contact with all of our paper work and questions and she has been super efficient making this whole process easy. I can’t recommend Charters and the team at Winchester enough. We will definitely be using Charters again in the future.PositiveResponsiveness, Quality, Professionalism

Craig · 30 August 2022

★★★★★ 5/5

Google

Charters Sales Team We're in the process of buying a house in Winchester having previously rented a property from Charters (see lettings review below), and dealing with their Sales team has been just as wonderfully straightforward as dealing with their Lettings team was. A huge and well-deserved shout-out goes to Jonny Gray, who from the beginning was so flexible and helpful (and so friendly!) organising viewings at such short notice for us. We had to take our rather lively 3 year old to all viewings and Jonny was so accommodating and tolerant and made the experience so easy for us. Our young daughter still references "that nice man from the new house!" The reason we were able to progress so quickly with our offer was solely down to Jonny, and now we're about to exchange contracts this week! Most recently we've been dealing with the Sales progression team and Jo Goddard is a total superstar with second-to-none communication skills and levels of efficiency I haven't seen before in all my working years. Charters are incredible and the best there is. Charters Lettings Team My experience with Charters Winchester has been exceptional, to say the least. Leaving London after 12 years is daunting, but when I first registered with the Charters Lettings team Kathryn called me and thoroughly went through all our requirements and I immediately knew that she really understood what we were looking for. That was confirmed the next day when she sent me a brochure for a property that wasn't live yet but soon would be. The property was perfect and ticked all our boxes. I was able to view it the following week and Gary who showed me around was wonderful! Pleased to say we now have our move-in date! (Gary even sent me a friendly WhatsApp on Easter Sunday to let me know our offer had been accepted). The administrative process for reference checks etc has been the most pain-free and easy - far more so than any of our rental experiences in London. Once our tenancy agreement has come to an end we'll be buying a house in Winchester and will come straight to Charters for that - their property portfolio looks so impressive!PositiveResponsiveness, Quality, Professionalism

Lauren · 30 August 2021

★★★★★ 5/5

Google

As well as managing the flat for me, Charters have just found me a new tenant. I am delighted with the way they manage my flat, I completely rely on them and they always respond swiftly to queries and new legislation etc. They have also been great with finding me a new tenant and the detailed process that involves. With special thanks to Christina Grigor and Leslie Yonta. Can't recommend them highly enough - wish they'd branch out to other areas in the country!!!PositiveResponsiveness, Quality, Professionalism

Rebecca · 30 August 2021

★★★★★ 5/5

Trustpilot

Lovely Experience

I had lovely experience with Charters ! Thank you for helping me to find a lovely home, is like my dream come true.I will say big thank you to Amelia Haines ,very professional and kind person .Elena &Butho

Elena · 29 November 2024

★★★★★ 5/5

Trustpilot

Charters review

I applied to look at a different flat but was contacted very quickly about different flats as well as the one I wanted to view and Sarah was nothing but helpful and kind. She’s also very efficient. I got my flat sorted extremely quickly all within the same day

Erin · 30 May 2024

★★★★★ 5/5

Trustpilot

Relocation

We are searching for our new home and Charters have been the most helpful agent. Instead of us phoning around agents arranging a viewing Charters, particularly Claire are proactive in contacting us with properties they feel would be suitable. It is particularly difficult when you are relocating and Claire has been so supportive and encouraging. She really understands our requirements and hopefully we will find the right property soon.

Vanessa · 15 January 2023