Trusted Agent profile · Winchester, Hampshire
Verified
★★★★★
2,806 reviews across 4 platforms
2 Jewry Street, Winchester, Hampshire, SO23 8RZ
Part of Charters, see every office.
Charters's office in Winchester, Hampshire, at 2 Jewry Street, is rated 4.9 out of 5 across 2,806 reviews on four platforms, including 485 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of four awards Charters won in 2026.
485
Reviews on Google
This office
8
Reviews on Facebook
This office
483
Reviews on View Agents
This office
1,830
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nothing demonstrates the abilities of Charters, and Nony in particular, than to highlight that our house was sold in just one week. Throughout the process, Nony ...Read all 123 from sellers
We got to know Nony and the Charters team in Winchester as part of our 15 month quest to find our 'forever home' in Twyford. Nony is incredibly knowledgeable ...Read all 228 from buyers
I have had contact with Nony for 2 years now in our search for two properties. She is incredibly knowledgeable about the property and property market in this ...Read all 7 from landlords
After having my work moved to Hursley I was interested in looking for a property to rent. Within less than 1 hour of myself submitting a viewing request to a ...Read all 48 from tenants
Buying or Selling? Renting or Letting? Pop in and say "HELLO"
The Trusted Agent 2026 results for Charters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Winchester office, from every platform, shown as written. First names only.
5/5
GoogleI have just sold my house with Charters and I am extremely happy with the excellent customer service I received. They were very attentive from offer through to completion. And managed to achieve more than the asking price. I would happily recommend!
5/5
GoogleGreat service when looking to buy a home in Winchester.
Thank you also for your review regarding Charters.
5/5
TrustpilotJoe Oakley was very help
Rating only, no written review.
Thank you so much!
5/5
Trustpilot⭐⭐⭐⭐⭐ excellent genuine service
⭐⭐⭐⭐⭐
Thank you for taking the time to leave a detailed 5 star review.
3/5
GoogleCouldn't get to the information easily.
Obviously it's difficult to find the specifics of this review, but please contact me marketing@chartersestateagents.co.uk and we will be happy to understand what the issue was here, specifically. Many Thanks.
5/5
TrustpilotGreat assistance in finding property!
Rating only, no written review.
Thank you for your 5 star review.
5/5
TrustpilotExceptionally good service 10 out of 10!
Rating only, no written review.
Thank you for taking the time to leave a 5 star review.
5/5
GoogleA really great experience as a first time buyer!
Thanks Poppy, we are glad to hear it, all the best!
5/5
View AgentsHighly recommended.
A true professional with a cheerful, courteous manner adding to her efficiency.
Hello and thank you Romney for your kind summation of Jo.
3/5
GoogleCouldn't get to the information easily.
Obviously it's difficult to find the specifics of this review, but please contact me marketing@chartersestateagents.co.uk and we will be happy to understand what the issue was here, specifically. Many Thanks.
3/5
GoogleCouldn't get to the information easily.
Obviously it's difficult to find the specifics of this review, but please contact me marketing@chartersestateagents.co.uk and we will be happy to understand what the issue was here, specifically. Many Thanks.
5/5
View AgentsVery good
Personable and kept well on top of things with good communication.
Hi Ben and thank you for your 5STAR review of both Nony and Leanne of Charters in Winchester. Glad everything was to your satisfaction. Come back soon! Many thanks
4/5
GoogleGood Agent. Very professional. Would recommend strongly.
Thank you Ravindar!
5/5
GoogleHelpful with advice and guidance
Thank you Sarah!
4/5
GoogleWould recommend and very professional team .
Thank you for taking the time to review your experience with us. We take all feedback seriously. Many thanks
5/5
GoogleVery nice and professional service!!
Many thanks for this review!
5/5
View AgentsRemained very patient and courteous during a very difficult transaction!
Thanks Jan for your 5STARS and valued support - when things get tough, the tough get going!!
5/5
View AgentsCustomer Experience of dealing with Charters
Well informed and straight forward. Proactive without being too pushy.
Thanks for the concise review Angus - that sounds like us - job done!
5/5
View AgentsEfficient service
Fast, efficient service with a friendly but professional manner.
Debbie. Thank you for taking the time to review Cathy in our Charters Winchester branch. Each member works equally hard to form a strong team delivering excellent customer service. Your 5STARS are gratefully received...
5/5
View Agentsexcellent service
Efficient, excellent communicator, always went the extra mile!
Elaine, great 5STAR review - short but very sweet - thank you!
4/5
GoogleLovely place, good staff
Thank you Max.
5/5
View AgentsSpecial Agent
Kept up to date with properties available
Thanks Leo - 5STARS for service is our goal!
5/5
GoogleCharters look after a Winchester rental property for me. My experience is that their team responds very quickly, both to finding a tenant and dealing with any maintenance problems which may arise. One cannot ask for more! Colin Hulme
5/5
View AgentsWonderful,helpful,cheerful and always with a smile.
She makes buying houses a pleasure.
Thank you Lilian for sharing your positive experiences with both Nony and Kevin of Charters Winchester with 5STARS.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Charters's Winchester office has 2,806 reviews across four platforms: 485 on Google, 8 on Facebook, 483 on View Agents, 1,830 on Trustpilot (across the whole business).
Charters Winchester is rated 4.9 out of 5 across all 2,806 reviews, and 4.7 out of 5 on Google from 485 reviews.
123 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "Nothing demonstrates the abilities of Charters, and Nony in particular, than to highlight that our house was sold in just one week. Throughout the process, Nony ..."
228 reviews from buyers, rated 5.0 out of 5 on average. For example, Chloe wrote: "We got to know Nony and the Charters team in Winchester as part of our 15 month quest to find our 'forever home' in Twyford. Nony is incredibly knowledgeable ..."
7 reviews from landlords, rated 5.0 out of 5 on average. For example, Penny wrote: "I have had contact with Nony for 2 years now in our search for two properties. She is incredibly knowledgeable about the property and property market in this ..."
48 reviews from tenants, rated 5.0 out of 5 on average. For example, Rhys wrote: "After having my work moved to Hursley I was interested in looking for a property to rent. Within less than 1 hour of myself submitting a viewing request to a ..."
Yes. In The Trusted Agent 2026 awards: Charters, Winchester won Platinum; Charters, Alton won Trusted Agent; Charters, Farnham won Trusted Agent; Charters, ROMSEY won Trusted Agent.
Charters Winchester, 2 Jewry Street, Winchester, Hampshire, SO23 8RZ.
