5/5
TrustpilotI highly enjoy working with Gio
I highly enjoy working with Gio, great communication and professionalism.
Agent replied · 29 July 2023
Thank you for the kind words, Gio will be so pleased with the feedback.
Trusted Agent profile · Winchester, Hampshire
Verified
Charters Winchester reviews
★★★★★
2,840 reviews across 4 platforms
2 Jewry Street, Winchester, Hampshire, SO23 8RZ
Part of Charters, see every office.
Charters's office in Winchester, Hampshire, at 2 Jewry Street, is rated 4.9 out of 5 across 2,840 reviews on four platforms, including 485 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of four awards Charters won in 2026.
485
Reviews on Google
This office
8
Reviews on Facebook
This office
483
Reviews on View Agents
This office
1,864
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers123 reviews
Nothing demonstrates the abilities of Charters, and Nony in particular, than to highlight that our house was sold in just one week. Throughout the process, Nony ...Read all 123 from sellers
Buyers228 reviews
We got to know Nony and the Charters team in Winchester as part of our 15 month quest to find our 'forever home' in Twyford. Nony is incredibly knowledgeable ...Read all 228 from buyers
Landlords7 reviews
I have had contact with Nony for 2 years now in our search for two properties. She is incredibly knowledgeable about the property and property market in this ...Read all 7 from landlords
Tenants48 reviews
After having my work moved to Hursley I was interested in looking for a property to rent. Within less than 1 hour of myself submitting a viewing request to a ...Read all 48 from tenants
About Charters Winchester
Buying or Selling? Renting or Letting? Pop in and say "HELLO"
Awards
The Trusted Agent 2026 results for Charters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Winchester office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSeamless and very easy to work with
Seamless and very easy to work with! Highly recommend their services
Agent replied · 29 July 2023
Thanks Brinda for the 5 - star review! The team will be so pleased.
5/5
TrustpilotGreat estate agents
Great estate agents, very professional, patient and supportive . Would recommend .
Agent replied · 29 July 2023
Thank you Julie for leaving this review! The team will be so pleased to hear this.
5/5
GoogleAn excellent service from valuing my home through to after sales care. It's refreshing to have an agent looking after your sale with as much enthusiasm from the start through to after completion.
Agent replied
Justin, thank you very much for your review, we appreciate all feedback. Many thanks
5/5
TrustpilotAmazingly quick and great…
Amazingly quick and great communication. Thank you so much
Agent replied · 29 July 2023
Thank you so much for the review!
5/5
GoogleVery professional and very responsive! Thanks to Ms. Christina from Charters Winchester for helping me out finding a new flat. Very much appreciated. Cheers! ☺️
Agent replied
Thank you for taking the time to review Charters and Christina!
5/5
TrustpilotVery smooth process and communication…
Very smooth process and communication was great. They have a great portfolio of properties.
Agent replied · 29 July 2023
Hi Isaac, thank you for the review, it is greatly appreciated
5/5
View AgentsAn unusual combination of professionalism charm enthusiasm and dedication to her work.
Leanne when we were selling with all the stress involved brought sunshine to an exasperating chain of transactions and impressed not only us but our purchaser as well . We cannot speak too highly of her.
Agent replied · 25 May 2016
Roger, it is great to hear that Leanne literally shone through for you. Thank you for your kind words.
5/5
TrustpilotExcellent Service from Charters
I had friendly and excellent service from Charters and Sarah Bainbridge specifically.
Agent replied · 29 July 2023
Hi Chris, thank you so much for the feedback, it is much appreciated.
5/5
TrustpilotEfficient
Efficient, professional and easy to work with
Agent replied · 19 June 2024
Hi Kelly, thank you for the feedback, it is much appreciated.
5/5
TrustpilotVery helpful
Very helpful and diligent in answering queries
Agent replied · 19 June 2024
Hi, thank you for the review.
5/5
TrustpilotFred Foey arranged a very quick…
Fred Foey arranged a very quick viewing for us, which was very helpful.
Agent replied · 29 July 2023
Thank you so much for the review, it is much appreciated.
5/5
GoogleHad the pleasure of working with Sarah who provided us with very responsive and helpful service.
Agent replied · 28 October 2023
Thank you Tim, this is appreciated and will be fed back to Sarah
5/5
GoogleHeartily recommended: Gary has that valuable combination of being knowledgable and nice to deal with.
Agent replied · 28 October 2023
Thank you for the review Fred, it is much appreciated.
5/5
View AgentsGreat professional service
From start to Completion the service has been highly professional; supportive; friendly; intuitive; - making the experience enjoyable - and not a process to be dreaded. We had good advice and help at every stage.
Agent replied · 24 March 2017
Thank you Peter. Lovely feedback and very much appreciated with the 5STARS!
5/5
TrustpilotGreat staff
Great staff, really helpful, found us exactly what we wanted virtually straight away!
Agent replied · 29 July 2023
Thank you so much for the review, it is much appreciated.
5/5
GoogleGreat service by Gary and his lettings team in Winchester. Very proactive, professional and fair with their approach. Would highly recommend! Chris @ Honest Property Ltd
Agent replied
Thank you for the review, this will be passed to the team. Thank you for taking the time to give feedback.
5/5
TrustpilotCharters estate agents were very…
Charters estate agents were very helpful in my search of a new property and kept me up to date with any new places via property alerts
Agent replied · 29 July 2023
Julie, thank you for the review - quite a while ago now! Apologies for the very long delay, we have only just come onto Trustpilot as we typically direct customers towards Feefo (the same as Trustpilot but another business) and Google reviews for guidance. All the best. Charters.
5/5
GoogleProfessional,diligent and they get results. Would definitely be my first choice.
Agent replied · 28 October 2023
Thank you so much for the review.
5/5
GoogleBought our apartment from these guys and it was a very professional and efficient service.
Agent replied · 28 October 2023
Thanks Paul, we appreciate the review.
5/5
GoogleChristina, our Lettings negotiator, delivered fantastic customer service with a strong client-first mindset. She found solutions to unique challenges. Highly recommended . Thank You.
Agent replied
Thank you for taking the time to review your experience.
5/5
GoogleExcellent communication. Always knew what was going on. Responded quickly to messages. Very helpful.
Agent replied · 28 October 2023
Thanks Charlotte.
5/5
GoogleCheryl Pickett, was fantastic help with our sale and enabled everything to run smoothly.
Agent replied · 28 October 2023
Thank you Dylan, much appreciated.
5/5
TrustpilotBrilliant customer service from the…
Brilliant customer service from the lettings department. Thanks all for your help!
Agent replied · 29 July 2023
Many thanks Sam!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Charters Winchester
What do sellers say about Charters Winchester?
123 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "Nothing demonstrates the abilities of Charters, and Nony in particular, than to highlight that our house was sold in just one week. Throughout the process, Nony ..."
What do buyers say about Charters Winchester?
228 reviews from buyers, rated 5.0 out of 5 on average. For example, Chloe wrote: "We got to know Nony and the Charters team in Winchester as part of our 15 month quest to find our 'forever home' in Twyford. Nony is incredibly knowledgeable ..."
What do landlords say about Charters Winchester?
7 reviews from landlords, rated 5.0 out of 5 on average. For example, Penny wrote: "I have had contact with Nony for 2 years now in our search for two properties. She is incredibly knowledgeable about the property and property market in this ..."
What do tenants say about Charters Winchester?
48 reviews from tenants, rated 5.0 out of 5 on average. For example, Rhys wrote: "After having my work moved to Hursley I was interested in looking for a property to rent. Within less than 1 hour of myself submitting a viewing request to a ..."
Has Charters won any awards?
Yes. In The Trusted Agent 2026 awards: Charters, Winchester won Platinum; Charters, Alton won Trusted Agent; Charters, Farnham won Trusted Agent; Charters, ROMSEY won Trusted Agent.
