Trusted Agent profile · Winchester, Hampshire
Verified
★★★★★
2,840 reviews across 4 platforms
2 Jewry Street, Winchester, Hampshire, SO23 8RZ
Part of Charters, see every office.
Charters's office in Winchester, Hampshire, at 2 Jewry Street, is rated 4.9 out of 5 across 2,840 reviews on four platforms, including 485 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of four awards Charters won in 2026.
485
Reviews on Google
This office
8
Reviews on Facebook
This office
483
Reviews on View Agents
This office
1,864
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nothing demonstrates the abilities of Charters, and Nony in particular, than to highlight that our house was sold in just one week. Throughout the process, Nony ...Read all 123 from sellers
We got to know Nony and the Charters team in Winchester as part of our 15 month quest to find our 'forever home' in Twyford. Nony is incredibly knowledgeable ...Read all 228 from buyers
I have had contact with Nony for 2 years now in our search for two properties. She is incredibly knowledgeable about the property and property market in this ...Read all 7 from landlords
After having my work moved to Hursley I was interested in looking for a property to rent. Within less than 1 hour of myself submitting a viewing request to a ...Read all 48 from tenants
Buying or Selling? Renting or Letting? Pop in and say "HELLO"
The Trusted Agent 2026 results for Charters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Winchester office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service with several…
Excellent service with several Winchester staff including Rosie Mott who was very helpful. Wouldn't hesitate to recommend.
Timothy, thanks for the review, it is much appreciated.
5/5
GoogleCharters were helpful and professional from the outset. Initial contact was with Gary, but when he was unavailable, Kathryn Dyer took ownership and was extremely helpful. She was friendly, organised and kept us in the loop at all stages of our rental search and application process. We received far superior service than we got from other agents, thank you!PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotGreat service as ever
Great service as ever, quick to initially value and get ready to market, just what we wanted.
Thank you Mark!
5/5
GoogleChristina in the rentals at Charters is fantastic to deal with - extremely professional and understanding and never makes you feel anything is too much trouble. I cannot recommend highly enough
Thank you Tina!
5/5
GoogleWe relet a property. Leslie Yonta in lettings was helpful and efficient at every stage, and the process ran smoothly.
Thank you so much Chris! Leslie will be ever so pleased with this feedback.
5/5
TrustpilotNathan and Gemma could not do enough to…
Nathan and Gemma could not do enough to help - great support.
Neil, thank you for this review, both Nathan and Gemma will be delighted.
5/5
TrustpilotAbsolutely fantastic!
Absolutely fantastic customer service. Staff are extremely helpful and the Vouch app used for referencing is superb.
Thanks you Craig, for taking your time to review the service received.
5/5
GoogleI have dealt with Charters when searching for a property, and their service and professionalism has been remarkable. Always quick to reply with the information I required, quick to call me back or to arrange viewings. And that applies to all the members of the staff with whom I have been in touch. I definitely would use their services again.PositiveResponsiveness, Professionalism
5/5
View Agentsgreat support
noni at charters was amazing she worked all hours she has helped me buy and sell a few houses over the years even prepared to tidy up my drying washing on a Sunday before a viewing great service
Thank you Mark for your glowing 5STAR review for Nony at Charters Winchester - she always goes above and beyond !
5/5
GoogleExcellent experience at charters! Especially thanks for Sarah and Gary’s help I have successfully rented the property I want!
Thank you for reviewing the service received. Sarah and Gary will be delighted with this feedback.
5/5
GoogleI have just completed the purchase of my new home through Charters, and having also previously sold a property through them, I cannot recommend them highly enough if your buying or selling in Winchester. From start to finish, the whole team are refreshingly unpretentious, attentive and driven to secure sales for both vendor and buyer; which whether you love them or hate them, that is what Estate Agents are here for!
5/5
GoogleI want to thank Charters in Winchester for their excellent service & would thoroughly recommend them to everyone selling or buying a property. I was particularly reassured by my contact in Winchester, Leanne who was always at the end of the phone to explain any questions I had, she was extremely helpful and made the whole process from sale to completion go through without stress, which I have never experienced before.
5/5
Trustpilot5 stars, just because I can’t give 6!
Excellent quick service. I am really impressed!
Thank you!
5/5
TrustpilotHonest hard working company
Honest hard working company. Very polite and have great understanding of all works they carry out
Thank you for the 5 star review, really appreciates this.
5/5
TrustpilotElla Burnet
Ella Burnet - Thank you for showing us around very professional and friendly!
Hi Tamara, thank you for the review. Ella will be so pleased with the feedback.
5/5
TrustpilotVery professional company
Very professional company. Stephen at the Southampton branch was very helpful in concluding the sale.
Sally, thank you for your review!
5/5
View AgentsGreat service
I can't fault the service I received. Very quick turnaround, fully informed of progress and all queries quickly responded to. It was a very smooth process and I would fully recommend Charters to my friends and family.
Great customer feedback for Charters Winchester especially for Jas and Adel, demonstrating the ethos of both the company and our teamwork both payoff! Thank you Gary for your time and feedback it is much appreciated.
5/5
GoogleHave used Charters over a number of years for our property needs. The service from all the staff from beginning to completion is great, well organised and efficient.PositiveProfessionalism
Thanks for trusting in us over the years Jane!
5/5
GoogleGreat service by Gary and his lettings team in Winchester. Very proactive, professional and fair with their approach. Would highly recommend! Chris @ Honest Property Ltd
Thank you for the review, this will be passed to the team. Thank you for taking the time to give feedback.
5/5
TrustpilotSuperb service from start to finish
Superb service from start to finish. Would thoroughly recommend! 😊
Thanks Jane!
5/5
GoogleI had a viewing with Sarah Bainbridge who was absolutely amazing. She showed us around and made sure we understood where everything was and gave us some good tips and information which definitely helped us make the decision. Would definitely recommend going through Charters for a smooth and easy experience!
5/5
TrustpilotExcellent
Would definitely recommend Charters Southampton very pro active and helpful
Thank you!
5/5
TrustpilotClaire Masterman
Claire has recently showed us around a property and was very well informed.
Lauren, thank you so much for the review. Claire will be ever so pleased with this feedback.
5/5
TrustpilotKind staff
Charters are very helpful and kind people
Thank you so much for the review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
123 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "Nothing demonstrates the abilities of Charters, and Nony in particular, than to highlight that our house was sold in just one week. Throughout the process, Nony ..."
228 reviews from buyers, rated 5.0 out of 5 on average. For example, Chloe wrote: "We got to know Nony and the Charters team in Winchester as part of our 15 month quest to find our 'forever home' in Twyford. Nony is incredibly knowledgeable ..."
7 reviews from landlords, rated 5.0 out of 5 on average. For example, Penny wrote: "I have had contact with Nony for 2 years now in our search for two properties. She is incredibly knowledgeable about the property and property market in this ..."
48 reviews from tenants, rated 5.0 out of 5 on average. For example, Rhys wrote: "After having my work moved to Hursley I was interested in looking for a property to rent. Within less than 1 hour of myself submitting a viewing request to a ..."
Yes. In The Trusted Agent 2026 awards: Charters, Winchester won Platinum; Charters, Alton won Trusted Agent; Charters, Farnham won Trusted Agent; Charters, ROMSEY won Trusted Agent.
