5/5
GoogleFantastic service - I've specifcally found Cameron to be very prompt to follow up and helpful with all the details I need
Agent replied · 24 March 2024
Thanks for the review Ollie
Trusted Agent profile · Winchester, Hampshire
Verified
Charters Winchester reviews
★★★★★
2,840 reviews across 4 platforms
2 Jewry Street, Winchester, Hampshire, SO23 8RZ
Part of Charters, see every office.
Charters's office in Winchester, Hampshire, at 2 Jewry Street, is rated 4.9 out of 5 across 2,840 reviews on four platforms, including 485 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of four awards Charters won in 2026.
485
Reviews on Google
This office
8
Reviews on Facebook
This office
483
Reviews on View Agents
This office
1,864
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers123 reviews
Nothing demonstrates the abilities of Charters, and Nony in particular, than to highlight that our house was sold in just one week. Throughout the process, Nony ...Read all 123 from sellers
Buyers228 reviews
We got to know Nony and the Charters team in Winchester as part of our 15 month quest to find our 'forever home' in Twyford. Nony is incredibly knowledgeable ...Read all 228 from buyers
Landlords7 reviews
I have had contact with Nony for 2 years now in our search for two properties. She is incredibly knowledgeable about the property and property market in this ...Read all 7 from landlords
Tenants48 reviews
After having my work moved to Hursley I was interested in looking for a property to rent. Within less than 1 hour of myself submitting a viewing request to a ...Read all 48 from tenants
About Charters Winchester
Buying or Selling? Renting or Letting? Pop in and say "HELLO"
Awards
The Trusted Agent 2026 results for Charters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Winchester office, from every platform, shown as written. First names only.
Google4/5
TrustpilotElla Burnets warmness and willingness…
Ella Burnets warmness and willingness to assist even at short notice.
Agent replied · 27 January 2024
Thank you Elijah!
5/5
GoogleLaura the mortgage processor has been amazing! Reassured us throughout the process giving us regular updates. We couldn’t ask for anyone better to help us!
Agent replied · 28 October 2023
Thank you for the feedback, really appreciates this.
5/5
TrustpilotGreat experience finding my ideal flat…
Great experience finding my ideal flat with Sarah at Charters Winchester. Very professional and helpful.
Agent replied · 28 October 2023
Hi, thank you so much for the feedback, it is much appreciated.
5/5
TrustpilotProfessional and helpful
Professional, knowledgeable and helpful staff.
Agent replied · 19 June 2024
Thank you, Mary!
5/5
TrustpilotExcellent sales team (Sarah Bainbridge…
Excellent sales team (Sarah Bainbridge secured our tenant), backed up by great support service managing the onboarding process. Would highly recommend.
Agent replied · 29 July 2023
Thanks Mark for the wonderful review!
5/5
GoogleCharters provided us with an extremely professional service throughout the purchase timeline. We were kept very well informed at each stage and they exercised diligence at every point along the chain. We would not hesitate to use them again, thank you!
Agent replied
Hi Lisa, thank you for the review, it is much appreciated, we hope you are loving your new home!
5/5
TrustpilotVery helpful
Very helpful. Sarah did an excellent job at finding suitable properties.
Agent replied · 30 December 2023
Thank you for leaving the review!
5/5
TrustpilotExcellent
Excellent, professional and efficient service
Agent replied · 19 June 2024
Thank you for the 5-star review!
5/5
TrustpilotEveryone I've dealt with so far has…144a Botley Road
Everyone I've dealt with so far has been friendly, polite and very professional.
Agent replied · 25 November 2023
Thank you Noel!
5/5
GoogleI have used Charters many times for renting out our flat. They are an extremely friendly, helpful and professional team. I can highly recommend them.
Agent replied · 28 October 2023
Thanks Juliet!
5/5
GoogleNony and her team at Charters Winchester have always provided a very efficient and supportive service. Highly recommended. Would most certainly purchase through them again.
5/5
GoogleReally thankful to Sarah for the help in finding our new property and helping us to understand and get through the rental process
Agent replied · 28 October 2023
Hi Cam! Thank you for sharing your positive review of our service.
5/5
GoogleI have had the pleasure of working with Charters for many years and from the very beginning to now, their unfaltering professionalism has helped make otherwise stressful situations much more straightforward and hassle-free. Thank you!
Agent replied
Sarith, thank you for taking the time to review the service you have received. It is much appreciated.
5/5
TrustpilotPrompt and efficient service
Prompt and efficient service - nothing too much trouble.
Agent replied · 19 June 2024
Thank you for your five-star review!
5/5
TrustpilotVery proactive team
Very proactive team, house was sold within 48hrs of going live. Excellent communication, achieved everything they promised and more.
Agent replied · 29 July 2023
Thank you for reviewing the service received. We are so pleased you had a great experience throughout.
5/5
TrustpilotExcellent service throughout
Excellent service throughout. Charters made looking for a property for my parents to down size to easy.
Agent replied · 29 July 2023
Thank you for reviewing the service received.
5/5
TrustpilotCompetent and professional service.
Agent replied · 19 June 2024
Thank you Andrew
5/5
GoogleCharters, and more specifically Jonny Gray, have been responsive and open during these unprecedented times. Their advice and guidance has been honest and when needed our decisions have been accepted without question.
Agent replied
Hi Liam, thank you for reviewing the service you received. Thank you for taking the time to write this.
5/5
TrustpilotGood property selection and service
Good property selection and service. Put on the offer immediately after viewing with Ms. Ella Burnet.
Agent replied · 29 July 2023
Thanks so much for the review, Ella will be thrilled with this feedback.
5/5
TrustpilotProfessional
The Charters team is very professional. Their communication is first class and managed to rent my property within a month.
Agent replied · 29 July 2023
Thanks Malcolm for leaving this review! The team will be so pleased to hear this.
5/5
GoogleRosie Mott delivered a polite, professional service and gave continuous updates on the property. Recommended if you are looking for a property.
Agent replied · 28 October 2023
Thank you Mark for the review.
5/5
TrustpilotElla looked after us extremely…
Ella looked after us extremely efficiently. 10/10
Agent replied · 19 June 2024
Thanks Amjad!
5/5
TrustpilotCharters Winchester one of the best 👌
So far one of the best companies that I meet , very quick and proactive team
Agent replied · 29 July 2023
Andrei, thank you for reviewing the service received. We are so pleased you had a wonderful experience throughout.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Charters Winchester
What do sellers say about Charters Winchester?
123 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "Nothing demonstrates the abilities of Charters, and Nony in particular, than to highlight that our house was sold in just one week. Throughout the process, Nony ..."
What do buyers say about Charters Winchester?
228 reviews from buyers, rated 5.0 out of 5 on average. For example, Chloe wrote: "We got to know Nony and the Charters team in Winchester as part of our 15 month quest to find our 'forever home' in Twyford. Nony is incredibly knowledgeable ..."
What do landlords say about Charters Winchester?
7 reviews from landlords, rated 5.0 out of 5 on average. For example, Penny wrote: "I have had contact with Nony for 2 years now in our search for two properties. She is incredibly knowledgeable about the property and property market in this ..."
What do tenants say about Charters Winchester?
48 reviews from tenants, rated 5.0 out of 5 on average. For example, Rhys wrote: "After having my work moved to Hursley I was interested in looking for a property to rent. Within less than 1 hour of myself submitting a viewing request to a ..."
Has Charters won any awards?
Yes. In The Trusted Agent 2026 awards: Charters, Winchester won Platinum; Charters, Alton won Trusted Agent; Charters, Farnham won Trusted Agent; Charters, ROMSEY won Trusted Agent.
