Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the first viewing through to completion, the team at Maddisons were amazing. Milly provided weekly updates and helped worked with the rest of the chain to help smooth the whole house buying process.
Claire · 5 February 2025
Agent replied · 30 January 2025
Thank you so much for this lovely review Claire! It is always so rewarding to hear we've done a good job and that all of the systems and procedures we have in place are working - nothing happens without a great team however and we are so pleased your experience was so positive. With very best wishes for the future from us all!
★★★★★ 5/5
GoogleMadisons are true professionals. Their service is first class . They did a superb job selling our apt . The team are all extremely helpful . I wouldn’t hesitate to use them again .
Anne · 21 May 2026
Agent replied · 31 May 2026
Dear Anne Louise,
Thank you so much for sharing your experience of selling your apartment in Tunbridge Wells with Maddisons. We are thrilled that you have been so delighted and we have really enjoyed working with you. Your kind words mean so much and we look forward to working with you again in the future.
Many thanks from all at Maddisons.
★★★★★ 5/5
View AgentsAmazing
Maddisons residential were absolutely fantastic from start to finish. I cannot praise them enough. From the day they came to value the property to the day of completion they were profession, friendly, enthusiastic and most importantly efficient. My chain seemed to have some hold ups along the way and without Maddisons I would have been in the dark and loosing patience, but Jane and Milly were constantly updating me and chasing the solicitors.
They were worth every penny and I would not hesitate in using them again.
A huge thank you to all at Maddisons who made selling my house less stressful and we’re a pleasure to work with.
Olivia · 4 October 2021
Agent replied · 4 October 2021
Wow Olivia! Thank you so so much for such a glowing review. We really do work tirelessly to make the process as smooth as possible for our fabulous sellers and buyers and it makes our hearts sing when we read this kind of feedback. Thank you a million times and wishing you all the very best from all of us at Team Maddisons!
★★★★★ 5/5
GoogleWe worked with James and the Madisons team to rent a property out in the St James’ area of the town. We really appreciated their in-depth knowledge and professionalism which made the whole process very smooth. They are also a very …
Emma · 4 October 2024
Agent replied · 3 January 2024
And it has been an equal pleasure working with you too, Emma and looking after your property for you .. thank you for entrusting this to us and for your kind words.
★★★★★ 5/5
View AgentsHighly recommended
Excellent service from Jane Lewis constantly keeping me up to date and pushing to get the quickest outcome for me.
Stephanie · 17 July 2025
Agent replied · 31 July 2025
Dear Stephanie,
Thank you for taking the time to share your experience of buying your lovely home in Tunbridge Wells through Maddisons. It's been so lovely working with you and thank you for your kind words about Jane. We're very lucky to have her and we appreciate how hard she works to keep driving the chain forward in each sale and keeping everyone fully up to speed. Please do let us know if we can ever be of help to you in the future and in the meantime, we wish you every happiness in your new home.
Best wishes from all the team at Maddisons
★★★★★ 5/5
GoogleHad the best experience with Maddisons estate agents.
From the initial contact with Deborah, all the way through to the lovely calm Milly who dealt with my actual sale. …
Liz · 15 March 2025
Agent replied · 15 March 2026
Thank you so much for this amazing review and for acknowledging the hard work of our team, especially Deborah and Milly. We're thrilled to have provided stellar service and guidance through what was indeed a tricky sale! It was a pleasure … More
★★★★★ 5/5
GoogleSelling your home is an enormous decision along with which estate agent to entrust with the sale. Following our initial meeting with Deborah and Karen we had no hesitation in appointing Maddisons which transpired as being one of our best …
John · 4 October 2024
Agent replied · 19 December 2023
Thank you so much John and Judi for your wonderful review. It was an absolute pleasure to help you with this important step, and we look forward to hopefully finding your next home for you. It will hopefully be as beautiful as the one we were delighted to sell for you! Thank you once again. Best, Deborah
★★★★★ 5/5
GoogleMaddison’s have been great during the whole process of renting our property out. We had not done this before but James and his team have been fantastic providing great guidance throughout and are very responsive. We enquired with a few …
Stephanie · 4 October 2024
Agent replied · 23 December 2023
Thank you Steph .. you and Charlie are wonderful landlords and Max is so happy at the house, really made by all the efforts you took before passing it across to us.
★★★★★ 5/5
GoogleI recently purchased a house managed by Maddisons in Tunbridge Wells. They have been amazing and extremely helpful from the beginning to the day of possession. I worked with Jane Lewis and she is extremely diligent and wonderful person to …
Ankit · 4 October 2024
Agent replied · 18 April 2024
Dear Ankit
Jane wanted to reply directly to your very kind words - please see the below from Jane and thank you so very much from all of the team! … More
★★★★★ 5/5
GoogleMy partner and I contacted Maddisons earlier in 2020 in search for rented accommodation. We spoke to James who went above and beyond to help us find our perfect home, even with the restrictions that came with Covid 19. The team organised a safe, well organised visit the property we were interested in and answered our questions clearly by contacting the landlords. The paperwork was so easy, most of which was online. The company were quick to do their background checks and draw contracts. Since living in our home Maddisons have been in contact to check all is well. Overall we are extremely pleased with the service Maddison offers and would highly recommend them to anyone.PositiveResponsiveness, Quality, Professionalism
Esther · 28 May 2021
Agent replied · 27 May 2024
What a year 2020 has been .. especially when reflecting back as we have been this Christmas period. Yours was one of our earliest 'video viewings' and then 'Zoom'd meet up' .. the new normal ! It has been a real pleasure to help you get settled in this last 12 months and thank you for the kind words. Keep safe and here is to a brighter 2021 ..
★★★★★ 5/5
GoogleMy experience with Maddisons has been very positive and I would wholeheartedly recommend them. They sold my parents lovely home which was hard for me however they guided me through every step and helped me through the process. Deborah gave me some great ideas how to present my parents home, Karen took amazing photos, Louize kept me up to date with the daily updates and Milly is a fabulous sales progression manager. They have a very professional team, they definitely know what they are doing and I am very happy that I instructed Maddisons. Thank you so much for being so kind. You found an excellent buyer and from their viewing until exchange/completion was all organised in a few weeks - just amazing! Highly recommended ! Thank you Deborah and your amazing team.
RUTH · 14 May 2021
Agent replied
My goodness - what wonderful words to read. Thank you so very much for taking the time to write about your experience so comprehensively. It was a pleasure to work for you and we are so delighted to hear you felt well looked after by our team throughout the journey. Wishing you all the very best and thank you so much again.
★★★★★ 5/5
GoogleI rented a property recently via Maddisons. The whole experience from viewing to moving in was incredibly smooth. Since completing the move, James and the team have continuously checked in and continued to be really responsive. I have had …
Max · 4 October 2024
Agent replied · 28 December 2023
We really appreciate your kind words, Max, and are so pleased that you feel in safe hands ..
★★★★★ 5/5
GoogleA brilliant experience with Maddisons - Caroline has been a pleasure to deal with, incredibly helpful and quick to respond, and has gone above and beyond when it came to re-letting my flat, organising everything and generally being very …
Emily · 4 October 2024
Agent replied · 10 September 2024
Thank you very much Emily for your kind review. So lovely to read you are so happy with the service you have received from Maddisons, it has been a pleasure to help secure new tenants for your property in London and prepare your flat for their arrival!
★★★★★ 5/5
GoogleThe property I rent is managed by Maddisons Residential. They provide an excellent service to both me and the landlord. Nothing is too much for James and in the two years I have been renting from them I could not fault their service. I would certainly let my property via them.
Ian · 13 March 2024
Agent replied · 28 December 2023
Thank you for your kind words, Ian .. we'd be equally thrilled to look after you as an owner of a rental property as we are as a resident of one.
★★★★★ 5/5
GoogleEveryone at Maddison has the same ethos - to do everything to assist their client. Nothing is too much trouble. They listen and communicate. Would highly recommend.
Gill · 18 June 2026
Agent replied · 19 June 2026
Dear Gill,
What a lovely review, thank you so much. We truly appreciate you taking the time to share your experience of sellling your apartment in Tunbridge Wells through Maddisons. We have so enjoyed working with you and are absolutely delighted to have agreed a sale so swiftly for you and your buyer is utterly thrilled with her new home. Thank you so much for entrusting us with the sale and if we can ever help again in the future, we would love to hear from you.
With best wishes from all at Maddisons Residential.
★★★★★ 5/5
GoogleProbably one of the best Estate Agents we have used.
They never dropped the ball even through this pandemic! Louize and especially Deborah did a great job in getting us to the point of exchange. I found the weekly updates from Louize especially useful to see where we were all at in the moving process.
Calls were returned quickly also and any questions via email responded to. They have been sympathetic, understanding and patient throughout, yet still remaining professional even when at times it became frustrating for all, so we thank you!
C · 18 March 2021
Agent replied
Thank you so much C for your lovely review. The world of selling houses is rarely easy sadly, and we find communication is the key to keeping everything moving. This certainly worked with your move and it was lovely to work with you. Thank you again.
★★★★★ 5/5
View AgentsAbsolute pleasure working with Maddisons (esp Jane Lewis)
I recently purchased a house managed by Maddisons in Tunbridge Wells. They have been amazing and extremely helpful from the beginning to the day of possession. I worked with Jane Lewis and she is an extremely diligent and wonderful person to work with. She went above and beyond her role in helping me with the entire process, especially as I had very limited knowledge about buying a house as a first-time buyer. I highly recommend Maddisons and Jane if you're looking to buying a house. Thank you so much, Jane! You are awesome!
Ankit · 14 April 2024
★★★★★ 5/5
GoogleThe whole team at Maddisons were incredibly helpful, honest and made the purchase of our home so much easier. As first time buyers, we were daunted and slightly clueless about the process but they were always happy and quick to answer our questions and Milly's weekly updates kept everything on track. I am so glad that they were our estate agents for our first purchase and I hope to work with them again in the future.
Amy · 1 August 2021
Agent replied
Thank you so much for this Amy. We are delighted you felt well supported during your purchase - it was a pleasure working with you and we wish you every happiness in your new home! Best wishes from us all.
★★★★★ 5/5
GoogleThis is my third experience of working with Maddisons Residential and they are consistently efficient and professional. More than this, they bring a friendly personal approach to their work. Deborah's knowledge of the market is exceptional …
Tamara · 4 October 2024
Agent replied · 10 September 2024
Thank you so much for these kind words - we love working with you and are so pleased that we have had another successful outcome! Genuienly though, thank you so much for taking the time to review us - it really does mean a lot to the team to know their hard work is appreciated! With very best wishes as ever from us all!
★★★★★ 5/5
GoogleSimply put, a great agent that offers a quality service. I would highly recommend them when buying or selling a property. Thank you to Deborah, James and the whole team.
Dale · 6 January 2025
Agent replied · 19 December 2024
Thank you so much for this review Dale! We are thrilled to hear you appreciated our service - quality service is something we absolutely strive for and it is so lovely to hear when we have suceeded! Thank you again and wishing you all the very best.
★★★★★ 5/5
GoogleWe would like thank Deborah and team for their perseverance in obtaining a sale for our house and their professionalism throughout; showing prospective purchasers over the property, identifying the best possible deal and updating us …
Paul · 4 October 2024
Agent replied · 12 September 2024
Thank you so much for this Paul! Yours was a more complicated sale but we got there in the end! We were genuinely delighted to have matched the right buyers to your (now old!) home. You are absolutely right that we always want to secure the … More
★★★★★ 5/5
GoogleExtremely friendly and professional right from the initial viewing all the way to completion. They strive to be the premier estate agency in Tubridge Wells and I would say they achieve that goal.
Andrew · 27 March 2026
Agent replied · 9 April 2026
What a lovely review, thank you so much Andrew. We really appreciate you taking the time to share your experience of buying your lovely new home in Tunbridge Wells through Maddisons. We have enjoyed working with you and so pleased to hear how pleased you have been with our service. Wishing you every happiness in your new home and do let us know if we can help again in the future, from all the team at Maddisons.
★★★★★ 4.6/5
View AgentsSale of parents bungalow
Thank you, thank you, thank you. Having to sell my parents house after we had been granted probate was not the normal happy process that selling a house usually is. however, Deborah and her team were very sensitive and professional throughout. They staged the property and conducted the viewings. We were kept up to date with the feedback of potential buyers and progression of sale. I'm not sure what else they could have done to make the process easier. I would thoroughly recommend Maddisons to anyone that has a property to sell.
Carl · 15 January 2024
★★★★★ 5/5
GoogleFrom signing up with Maddisons through to completion we felt supported by a team of outstanding professionals that know their business inside out and who readily offered sound advice to us at critical moments of the sale. We could not have been looked after better.
Paul · 28 November 2025
Agent replied · 29 November 2025
Dear Paul,
Thank you so much for your kind words, this really is so lovely to read and we are so grateful for you taking the time to share your experience of selling your home through Maddisons. We truly care about our clients and so pleased that you felt so well supported by our team. Wishing you every happiness in your new home.
From all at Maddisons.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
