5/5
Great service
Agent replied · 7 November 2023
Thank you so much for this Russell! Delighted to hear you felt our service is 5 star worthy! Very best wishes.

Trusted Agent profile · Tunbridge Wells, Kent
Verified
★★★★★
397 reviews across 3 platforms
18 The Pantiles, Tunbridge Wells, Kent, TN2 5TN
Maddisons Residential's office in Tunbridge Wells, Kent, at 18 The Pantiles, is rated 5.0 out of 5 across 397 reviews on three platforms, including 253 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Both I & my husband have sold & bought several properties in our lifetimes but the experience of selling through Maddisons was exceptionally good, (as it was ...Read all 72 from sellers
We have now dealt with Maddisons on a couple of occasions and have always been impressed by the friendly, professional, personal and well organised approach of ...Read all 35 from buyers
We would highly recommend Maddisons for letting and managing your property. Efficient, friendly and professional. Makes letting easy. Thank you to James and his ...Read the review from landlords
I have been a tenant of Maddisons Residential for many years now and have always found Deborah, James and the team to be very professional and supportive ...Read all 2 from tenants
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
The Trusted Agent 2026 results for Maddisons Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
5/5
Great service
Thank you so much for this Russell! Delighted to hear you felt our service is 5 star worthy! Very best wishes.
5/5
Rating only, no written review.
Thank you Christopher for a 5 star review. It is really appreciated! Best, Deborah
5/5
Rating only, no written review.
Thank you so much for the 5 star rating Dave! Very appreciated. Best wishes from us all.
5/5
Rating only, no written review.
Thank you Simba for our 5 star rating! Wishing you all the very best in your new home and thank you for entrusting Maddisons to sell yours!
5/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Prompt, professional and friendly
Rating only, no written review.
5/5
For once, an honest estate agent!
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Maddisons Residential's Tunbridge Wells office has 397 reviews across three platforms: 253 on Google, 11 on Facebook, 133 on View Agents.
Maddisons Residential Tunbridge Wells is rated 5.0 out of 5 across all 397 reviews, and 5.0 out of 5 on Google from 253 reviews.
72 reviews from sellers, rated 5.0 out of 5 on average. For example, Lucy wrote: "Both I & my husband have sold & bought several properties in our lifetimes but the experience of selling through Maddisons was exceptionally good, (as it was ..."
35 reviews from buyers, rated 5.0 out of 5 on average. For example, Charlie wrote: "We have now dealt with Maddisons on a couple of occasions and have always been impressed by the friendly, professional, personal and well organised approach of ..."
Yes. In The Trusted Agent 2026 awards: Maddisons Residential, Tunbridge Wells won Platinum.
Maddisons Residential Tunbridge Wells, 18 The Pantiles, Tunbridge Wells, Kent, TN2 5TN.