Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe professional and friendly team at Maddisons have been excellent throughout out rental process always ensuring that everyone's safety and security was maintained. Would recommend to landlords and tenants alike.
Chrissy · 18 March 2021
Agent replied · 31 May 2024
Thank you ever so much Chrissy .. I appreciate that with COVID and other mitigating circumstances, your arrival to Tunbridge Wells wasn't the most straight-forward ! We're delighted that we got there and that you are now that much closer to the newly extended family. Keep well.
★★★★★ 5/5
GoogleWe purchased through Maddisons, and found them to be polite and efficient throughout.
Obviously they were advocating for their client (and are excellent at getting …
Helen · 4 October 2021
Agent replied
Dear Helen, thank you so much for this - so kind of you to take the time to leave this review for us and so pleased to hear that you felt well looked after. While we are indeed retained by the seller, ensuring our buyers feel well looked … More
★★★★★ 5/5
GoogleLovely team. Pleasure to deal with.
Marco · 5 October 2023
Agent replied · 24 October 2023
Thank you for your kind words, Marco! We pride ourselves on delivering exceptional customer service and are glad to hear that you had a good experience. Wishing you all the very best in your new home.
★★★★★ 5/5
GoogleGreat service, professional and friendly people. Always felt they were there for us. In a league of their own. Very highly recommended.
David · 13 March 2022
Agent replied · 8 June 2024
David, thank you so much. We aim to provide a great service and strive for complete professionalism but with a smile so delighted to hear you feel we did this for you. Wishing you all the very best and thank you so much again! Team Maddisons
★★★★★ 5/5
View AgentsFantastic service, highly recommended
Deborah and her team are dedicated and highly professional. They provided an outstanding service selling my house.
Helen · 5 January 2019
★★★★★ 5/5
GoogleReally helpful with an over the phone valuation. Polite and took time out of their evening to discuss, all team friendly and professional on the phone.
Chloe · 18 March 2021
Agent replied · 3 June 2024
Hi Chloe,
Thank you so much for your lovely review and delighted to have helped.
Best wishes,
Deborah
★★★★★ 5/5
GoogleAn estate agents you can trust, they genuinely seem to care and are available at all times. Nothing is too much trouble, would highly recommend Maddisons.
Miranda · 18 March 2021
Agent replied · 11 June 2024
Your kind words are hugely appreciated, Miranda .. and wishing you the very best of luck with the new venture for the house. We shall keep in touch ..
★★★★★ 5/5
GoogleExcellent experience. Would 100% recommend. Kept up-to-date on proceedings regularly, very professional. Will certainly use again. Best estate agent in Tunbridge Wells by far.
Lisa · 18 March 2021
Agent replied · 27 May 2024
Thank you so much Lisa for your incredibly kind words! We enjoyed working with you and look forward to doing so again in the future! With very best wishes from all of the team here at Maddisons
★★★★★ 5/5
View AgentsOutstanding level of courtesy attention to detail and personalised service
I found the Maddisons team outstanding. They showed genuine interest and provided comprehensive advice about how to prepare our house for marketing which we followed and resulted in achieving our asking price in a few weeks. It was a really great experience of client care from start to finish. Nothing was ever a problem for them and I could not recommend them more highly.
Lesley · 17 March 2017
★★★★★ 5/5
GoogleLovely offices on the pantiles. Very friendly helpful staff. Equally friendly and knowledgeable when being shown around properties
Daryl · 13 March 2022
Agent replied
Hi Daryl, thank you for taking the time to send this in. Our offices are indeed so lovely and we are delighted to be able to slowly and safely have more sellers and buyers, landlords and tenants back in to see us! Delighted to hear your experience with us was positive. Best wishes from Team Maddisons!
★★★★★ 5/5
FacebookExcellent service. Knowledgeable, helpful, capable bunch of people with a can do attitude. Would use again without doubt!
Ant · 8 March 2022
Agent replied · 26 February 2025
Thank you so much for this Ant Scragg! So pleased to hear you were happy with our service - you were a pleasure to work for! We will look forward to seeing you soon.
★★★★★ 5/5
View AgentsExtremely professional, thorough and hard working
Throughout a very difficult and protracted sale I was extremely impressed by the professionalism, thoroughness and hard work of the team at Maddisons. They kept the chain moving, spotted and resolved potential delays early and made sure that the sale went through. Without their energy and determination I'm not sure my purchase would ever have reached completion. I'd happily recommend them to anyone.
Bryan · 22 November 2017
★★★★★ 5/5
GoogleMaddisons are a highly professional organisation in their field, who offer a good service with friendly staff
Jane · 18 March 2022
Agent replied
Thank you very much Jane! We pride ourselves on acting with integrity and professionalism at all times and are very happy to hear you felt we acted with both when working together. We are also a nice and friendly team, so also very pleased to hear that rang true too! With very best wishes and thank you again!
★★★★★ 5/5
GooglePersonal and attentive service, they sucessfully shepherded us through a difficult completion day. Very grateful to all.
Ian · 18 March 2022
Agent replied · 26 May 2024
Dear Ian, and what a day it was! Delighted we we were able to help in some way. Wishing you both every happiness in your new and very beautiful home! It was a pleasure to work with you both. Best wishes from us all at Maddisons.
★★★★★ 5/5
GoogleAn excellent service all round from the initial viewing all the way through through to completion
Paul · 18 March 2022
Agent replied · 6 June 2024
Hi Paul, thank you so much for taking the time to review your experience with Maddisons and we are really happy to hear you found our service to be excellent. With very best wishes and many thanks again!
★★★★★ 5/5
GoogleI can honestly say Maddisons are a breathe of fresh air in this era of awful customer service - they are brilliant. …
Jamie · 8 October 2020
Agent replied · 27 May 2024
Thank you so much Jamie for your kind words. It is always so great to work with you as I love your insights on improving our marketing - as you know, I am always happy to listen to a suggestion! The improvements that you have made on your … More
★★★★★ 5/5
GoogleMaddisons is an excellent service. The people are friendly and responsive and a pleasure to deal with. Could not fault it.
William · 18 March 2021
Agent replied
Thanks Will .. it is our pleasure to look after you as a tenant.
★★★★★ 5/5
GoogleOutstanding customer service from the very first phone call. Always quick to respond and genuinely lovely people and super friendly!
Amy · 18 March 2021
Agent replied · 13 June 2024
Thank you, Amy - Maddisons has loved looking after you and the family since you returned to the UK and very much hope that we shall also be able to help you find your next home through our Sales team. We love seeing valued tenants become valued buyers !
★★★★★ 5/5
GoogleProfessional and responsive yet friendly and warm. Would highly recommend their services to any landlord. I'm a very happy customer!
Fiona · 18 March 2021
Agent replied · 27 June 2024
We're delighted that you are happy, Fiona ..
★★★★★ 4.9/5
View AgentsSale of my flat
The best estate agents I have ever dealt with. I would recommend them unreservedly for their professionalism, knowledge, communication and coutesy
Carole · 17 April 2024
★★★★★ 4/5
View AgentsThank You for Providing Excellent Service
Overall Maddisons provided excellent service to us as buyers. In particular the service and communication afforded to us during the latter stages of the purchase and management of issues immediately prior to exchange and completion was outstanding and far better than our own alternative agent we used to sell my house. I would have no hesitation recommending Maddisons.
David · 22 December 2018
★★★★★ 5/5
GoogleIt's a pleasure to work with Maddisons. They have been responsive and professional and they do go the extra-mile.
Gloria · 18 March 2021
Agent replied · 11 June 2024
Thank you for your kind words, Gloria - that is so kind and we are delighted to be looking after you as tenants.
★★★★★ 5/5
GoogleHave used Maddisons a few times now and always received an excellent service
Lucy · 13 March 2022
Agent replied
Thank you for this Lucy. So pleased to hear you were happy with the service we provided. Wishing you a very happy and healthy 2022! Best wishes from us all at Maddisons.
★★★★★ 5/5
GoogleVery good and highly recommended. Friendly and professional staff who took care of everything swiftly. Happy to recommend them to others.
Richard · 2 August 2020
Agent replied
Thank you Richard for your very kind words and we hope that you are well settled now in your Tunbridge Wells' home. You were a very agreeable buyer to help, and so that always makes all the difference! Thank you again.
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