Every review we hold for the Poole office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe managed to buy a house through Austin and Wyatt and everyone has been really helpful through the entire process. Ben and Kyle have been quick to respond to any queries and made sure that both ends of the sale were done quickly and smoothly.
Pawel · 29 October 2025
Agent replied · 27 January 2026
Thank you for choosing Austin and Wyatt to help you purchase your new home! Our team, especially Ben and Kyle, are dedicated to providing excellent service and making the process as smooth as possible. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe would like to thank Kyle and his team for helping us to purchase our first home.
Kyle was professional,knowledgeable and very helpful, he guided us through each step, answered all queries and always kept us informed. It was absolute pleasure to work with him. Highly recommended.
Mansour & Maria
Mansour · 16 July 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently used Austin and Wyatt for the purchase of my first property. Everyone in the team was really friendly and helpful, from viewings to completion, helping guide me through the process. Excellent service, would highly recommend.
Matthew · 28 December 2025
Agent replied · 27 January 2026
Thank you so much for choosing Austin and Wyatt for your first property purchase! We are thrilled to hear that our team provided excellent service and helped guide you through the process. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe whole team were great. They negotiated the sale of my house & it me the asking price, and then then managed to speed along the purchase of my new home before the end of the stamp duty holiday ended. Special thanks to Kyle Nichols for facilitating all of this. He's a bit of a legend locally... Fabulous!
Brenda · 30 July 2022
Agent replied
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKyle helped my family through a very tricky sale. His quick thinking meant our sale finally completed just before the solicitors closed for Christmas and our purchaser had a home for Christmas. Thank you Kyle for all your hard work.
Carlie · 31 December 2023
Agent replied · 27 August 2024
Hi Carlie! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleAustin & Wyatt were very professional when conducting house viewings and assisting us in purchasing our new house. Kyle Nichols was excellent when it came to communicating with us during the process, as there were complications however, we had every confidence in Kyle and the team that it will all come good, which thankfully it did.
Daniel · 30 July 2022
Agent replied · 30 July 2023
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe service i received from Kyle and his team was second to none when they sold my property. From the valuation to completion the journey was taken care of so professionally. Anyone thinking of buying or selling a property i would recommend you give Kyle a call, i guarantee he will not let you down.
David · 30 July 2022
Agent replied · 30 July 2023
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKyle and his team are exceptional...pro-active and very professional, kept us informed at every step of our sale. Would highly recommend them.
Paul · 11 October 2024
Agent replied · 27 August 2024
Thank you for taking the time to leave us this great 5* review and recommendation Paul. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely nothing negative to say about the team. We haven’t completed our sale as yet. But their support in doing so is excellent. We highly recommend the canford heath office. If you’re looking for great communication and peace of mind.
Leroy · 11 October 2025
Agent replied · 24 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom the start to finish of selling our property, Kyle made it plain sailing with a very professional approach in all areas and matters dealt with. I would highly recommend Austin & Wyatt and will be using their services again in the future when needed!!!!!
Katie · 31 January 2023
Agent replied · 30 July 2023
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKyle, David & Marcus made me feel welcome & at ease the moment I called in the office. They done a lot of the hard work behind the scenes which took the stress off. My sale & purchase went through very quickly - so Thank You for ALL your help & hard work.
Would definitely recommend the team & would use them again.
Christine · 31 July 2019
Agent replied
Thank you Christine for your glowing 5* review! It is great to read that our Austin & Wyatt team were able to help you through the process and that you would recommend our team to others.
Kind regards, Scott
★★★★★ 5/5
GoogleIt has been a tricky 6 month process to cross the line with my house purchase, but Kyle has been great. Chasing things up daily when it got critical, and keeping me informed. Appreciated his help through a frustrating few months!
Hannah · 1 April 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKyle is professional extremely pleasant and helpful and I would recommend Kyle to anyone
Kyle also moved some garden items into garage of new property which he did not have to do..
I would certainly use Kyle and Austin Wyatts again and have recommended the firm to friends and family.PositiveResponsiveness, Quality, Professionalism, Value
Margaret · 28 August 2021
Agent replied
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHave finally completed on the sale of our house after 10 long months thanks to Kyle Nichols' persistence. He kept us in the loop every step of the way, communicating up and down the chain.
Kyle was the consummate professional and I would happily recommend Austin and Wyatt's excellent services.PositiveResponsiveness, Quality, Professionalism, Value
William · 28 August 2021
Agent replied
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI cannot praise the staff enough, always there to help with any problems. Special thanks to David for all his patience showing me so many properties over the last few years and Kyle for all his help. He is very professional and reliable, unlike the useless solicitors I had to deal with.
Penny · 26 October 2021
Agent replied · 30 July 2023
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you so much to Kyle and team for all the help and effort in selling our late fathers bungalow.
A very professional service, with constant updates and communications.
Your teamwork made the whole process smooth and painless.
We would not hesitate to use you again.
Thanks again - John, Michelle, Melanie and PenneyPositiveResponsiveness, Quality, Professionalism, Value
Mel · 28 August 2020
Agent replied
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleWould highly recommend the team at Austin & Wyatt. Kyle (manager) and his team are so friendly and helpful. Selling our late mums property was made easier due to the caring nature shown by the team throughout the process. We were kept informed and updated at every step, but it never felt like you were just another customer. Nothing was too much for them . Thank you so much.
Amelia · 29 May 2024
Agent replied · 27 August 2024
Dear Amelia, thank you for your kind words and for recommending our team at Austin & Wyatt. We are glad to hear that Kyle and the team provided you with a caring and informative experience during the process of selling your late mum's property. We strive to make each client feel valued and supported throughout the journey. Thank you for choosing us to assist you.
★★★★★ 5/5
GoogleWe couldn't of asked for a better service. Kyle the Manager was superb. He kept us well informed and his professional approach was first class. Wouldn't hesitate to recommend their services.
Roy · 26 October 2023
Agent replied · 25 November 2023
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleThey have just been brilliant and very helpful especially Kyle, Ben and rest of the team. Many thanks for everything and hope to see you soon 🙏🏻
Zafer & Leman
Leman · 11 November 2023
Agent replied · 25 November 2023
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAustin & Wyatt helped me get my first house! I am very impressed by their professional work. Many many thanks to Kyle and David who were very patient and thoughtful as I am a first time buyer. The whole process took much less time than I expected and they made everything go smoothly. I would highly recommend them!
Z · 31 July 2019
Agent replied
Thank you for your brilliant 5* review regarding our Austin & Wyatt team. We are so pleased you found our staff knowledgeable and professional. Thank you for your recommendation. Best wishes, Lucy.
★★★★★ 5/5
GoogleJust completed the property purchase. The process has been taking close to 3 months. Ben Leaper is very helpful in the process as well as after-sale service. Highly recommended. / Alex
Popeye · 26 September 2023
Agent replied · 25 November 2023
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can not rate Austin and Wyatt highly enough, when selling our house recently Kyle, David & Marcus were a fantastic help. We were kept in the loop the whole time and what seemed like a very daunting experience was made much easier by all the help and support from all the staff at the branch. Thank you all again
Charlie · 31 July 2017
Agent replied
Hi Charlie, Thank you once again for your wonderful review and congratulations on your sale! I'm pleased to see that you benefited from the passionate and personal approach taken by the Austin & Wyatt team in Canford-Heath and was kept up to date at all times during your sale. I will pass on your kind comments to David, Marcus and the entire team at the branch. Many thanks.
★★★★★ 5/5
GoogleAustin & Wyatt were our onward agent and yet the feeling of having someone in our corner made it feel like they were our selling agent! David and Marcus were great with the viewings we had and Kyle’s support throughout the progression of the sale was amazing. Communication was particularly good from this team! Thank you all!
Claire · 31 July 2019
Agent replied
Thanks Claire for taking the time to let us know that the service you received was amazing. Kind regards, Mark
★★★★★ 5/5
GoogleWe had the pleasure of working with Kyle on the purchase of our new home. Unfortunately things didn't work out, but Kyle went above and beyond for us during a difficult time. He was informative, caring and compassionate. He is a credit to his profession and Austin and Wyatt. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Kim · 28 August 2020
Agent replied
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
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