Trusted Agent profile · Poole, Dorset
Verified
★★★★★
263 reviews across 2 platforms
15 Adastral Square, Canford Heath, Poole, Dorset, BH17 8SA
Part of Austin and Wyatt, see every office.
Austin and Wyatt's office in Poole, Dorset, at 15 Adastral Square, is rated 5.0 out of 5 across 263 reviews on two platforms, including 262 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Austin and Wyatt, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Poole office, from every platform, shown as written. First names only.
5/5
GoogleKyle helped my family through a very tricky sale. His quick thinking meant our sale finally completed just before the solicitors closed for Christmas and our purchaser had a home for Christmas. Thank you Kyle for all your hard work.
Hi Carlie! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
5/5
GoogleAustin & Wyatt were very professional when conducting house viewings and assisting us in purchasing our new house. Kyle Nichols was excellent when it came to communicating with us during the process, as there were complications however, we had every confidence in Kyle and the team that it will all come good, which thankfully it did.
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleThe service i received from Kyle and his team was second to none when they sold my property. From the valuation to completion the journey was taken care of so professionally. Anyone thinking of buying or selling a property i would recommend you give Kyle a call, i guarantee he will not let you down.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe hard bit isn’t always finding a buyer, it’s what happens after that. Kyle and his team at Canford Heath have been brilliant from start to finish. Even when a buyer had been found their service continued and the communication was second to none, which is very rare for estate agents! We were kept fully in the loop at all times and I wouldn’t hesitate to recommend to anyone.
Dear Tasha, Thanks for the wonderful 5 star review. It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by our Austin & Wyatt team in Canford Heath. Best wishes. Sarah
5/5
GoogleKyle and his team are exceptional...pro-active and very professional, kept us informed at every step of our sale. Would highly recommend them.
Thank you for taking the time to leave us this great 5* review and recommendation Paul. Kind regards, Lucy, Customer Relations.
5/5
GoogleAbsolutely nothing negative to say about the team. We haven’t completed our sale as yet. But their support in doing so is excellent. We highly recommend the canford heath office. If you’re looking for great communication and peace of mind.
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleI very highly recommend Kyle and his team at Canford heath. Not only did they sell my house in 1 DAY of it being on the market, but they have been very helpful. Kyle really has gone above and beyond for us, every little question or worries I had, He was always there to support me. I couldn’t of got through this with out him. Simply brilliant.
Wonderful to read Sarah that Kyle and our team at Austin & Wyatt, Canford Heath, were able to help sell your property in one day and that you felt fully supported throughout. Kind regards, Scott
5/5
GoogleWould highly recommend Kyle and the team at Austin & Wyatt Canford Heath. From start to finish they have been proactive, responsive, honest and supportive throughout the selling process. There is no other estate agent I would use!
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleI would give 10 stars if I could... Ben and Kyle have been first class in dealing with buying our forever Home... Thank you to all the team at Austin and Wyatt in Canford Heath ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleFrom the start to finish of selling our property, Kyle made it plain sailing with a very professional approach in all areas and matters dealt with. I would highly recommend Austin & Wyatt and will be using their services again in the future when needed!!!!!
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleKyle, David & Marcus made me feel welcome & at ease the moment I called in the office. They done a lot of the hard work behind the scenes which took the stress off. My sale & purchase went through very quickly - so Thank You for ALL your help & hard work. Would definitely recommend the team & would use them again.
Thank you Christine for your glowing 5* review! It is great to read that our Austin & Wyatt team were able to help you through the process and that you would recommend our team to others. Kind regards, Scott
5/5
GoogleKyle and the team at Austin & Wyatt worked tirelessly to help us sell our house on Canford Heath. This is the second time they have done this in recent years as we have moved around the local area. I can’t speak highly enough of the team and would recommend them to all potential buyers and sellers. Keep doing the good work.
Thanks Jules for the wonderful 5* review and recommendation! It's great to see that the Auston & Wyatt team once again provided a professional, knowledgeable and friendly service. Best wishes, Lucy.
5/5
GoogleIt has been a tricky 6 month process to cross the line with my house purchase, but Kyle has been great. Chasing things up daily when it got critical, and keeping me informed. Appreciated his help through a frustrating few months!
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleKyle is professional extremely pleasant and helpful and I would recommend Kyle to anyone Kyle also moved some garden items into garage of new property which he did not have to do.. I would certainly use Kyle and Austin Wyatts again and have recommended the firm to friends and family.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleHave finally completed on the sale of our house after 10 long months thanks to Kyle Nichols' persistence. He kept us in the loop every step of the way, communicating up and down the chain. Kyle was the consummate professional and I would happily recommend Austin and Wyatt's excellent services.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
5/5
GoogleI cannot praise the staff enough, always there to help with any problems. Special thanks to David for all his patience showing me so many properties over the last few years and Kyle for all his help. He is very professional and reliable, unlike the useless solicitors I had to deal with.
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you so much to Kyle and team for all the help and effort in selling our late fathers bungalow. A very professional service, with constant updates and communications. Your teamwork made the whole process smooth and painless. We would not hesitate to use you again. Thanks again - John, Michelle, Melanie and PenneyPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleMy husband and I sold a property in Canford Heath in January of this year. Kyle and his team could not of worked harder for us with their patience and persistence. We had constant feedback and were not left in the dark. If you are selling in the Canford Heath area of Poole we highly recommend you get these guys on your side.
Hi Tracey, Thanks for the wonderful, 5 star review and recommendation! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by our Austin & Wyatt team in Canford Heath. I will make sure your kind comments are pass on to Kyle and the entire team at the branch. Kind Regards.
5/5
GoogleWould highly recommend the team at Austin & Wyatt. Kyle (manager) and his team are so friendly and helpful. Selling our late mums property was made easier due to the caring nature shown by the team throughout the process. We were kept informed and updated at every step, but it never felt like you were just another customer. Nothing was too much for them . Thank you so much.
Dear Amelia, thank you for your kind words and for recommending our team at Austin & Wyatt. We are glad to hear that Kyle and the team provided you with a caring and informative experience during the process of selling your late mum's property. We strive to make each client feel valued and supported throughout the journey. Thank you for choosing us to assist you.
5/5
GoogleWe couldn't of asked for a better service. Kyle the Manager was superb. He kept us well informed and his professional approach was first class. Wouldn't hesitate to recommend their services.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleThank you team! I have just sold my aunts property through Austin and Wyatt at Canford Heath… the team were very helpful and professional! Above and beyond. No hesitation in recommending especially as I wasn’t local. Felt very reassured and in safe hands!
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe couldn't be happier with the service and professionalism that we received from Kyle and his team. Austin & Wyatt on Canford Heath sold our last property and found us exactly the house that we were after, with the purchase going through as smooth as clockwork. Many thanks Guys I'd recommend your services to anyone👍🏻 …
Many thanks Wayne for taking the time to leave this amazing 5* review of your experience with our dedicated Austin & Wyatt Team. Thank you for the recommendation. Best wishes, Lucy
5/5
GoogleThey have just been brilliant and very helpful especially Kyle, Ben and rest of the team. Many thanks for everything and hope to see you soon 🙏🏻 Zafer & Leman
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleAustin & Wyatt helped me get my first house! I am very impressed by their professional work. Many many thanks to Kyle and David who were very patient and thoughtful as I am a first time buyer. The whole process took much less time than I expected and they made everything go smoothly. I would highly recommend them!
Thank you for your brilliant 5* review regarding our Austin & Wyatt team. We are so pleased you found our staff knowledgeable and professional. Thank you for your recommendation. Best wishes, Lucy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Austin and Wyatt, Poole won Gold.
